Compare Discourse and Guru 
Featured Products
At a Glance
Market Segments
Small-Business (43.1% of reviews)
Mid-Market (56.6% of reviews)
Entry-Level Pricing
$20.00 Per Month
Contact Us
Discourse
Star Rating
(68)4.0 out of 5
Market Segments
Small-Business (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00 Per Month
Browse all 4 pricing plansGuru
Star Rating
(2,313)4.7 out of 5
Market Segments
Mid-Market (56.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about GuruSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Guru excels in creating a streamlined knowledge-sharing environment, effectively eliminating the "shoulder-tapping" culture. Users appreciate its Trust Score system, which ensures that information is verified and accurate, making it a reliable source of truth for teams.
- Users say that Discourse offers a unique forum-style platform that encourages open discussions and idea sharing. Its extensive database is filled with valuable information, and the customization options allow users to create various topics and categories, enhancing user engagement.
- Reviewers mention that Guru's implementation process is notably quick and intuitive, with many users highlighting the ease of use and integration capabilities. This makes it a favorable choice for teams looking to adopt a knowledge management tool without extensive training.
- According to verified reviews, Discourse is praised for its user-friendly interface, making it accessible for users of all skill levels. Many find it easy to navigate, which contributes to a positive experience when participating in discussions and contributing content.
- G2 reviewers highlight that Guru's quality of support is a significant advantage, with users noting responsive assistance and helpful resources. This level of support is crucial for teams that may need guidance during their knowledge management journey.
- Users report that while Discourse is effective for small businesses, it may not scale as well for larger organizations compared to Guru, which has a stronger presence in the mid-market segment. This difference can impact the overall user experience as teams grow and their needs evolve.
Pricing
Entry-Level Pricing
Guru
AI Source of Truth Platform
Contact Us
Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.
Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security
Free Trial
Discourse
Free Trial is available
Guru
Free Trial is available
Ratings
Meets Requirements
8.6
50
9.3
1,885
Ease of Use
8.5
49
9.3
1,907
Ease of Setup
8.7
15
9.3
921
Ease of Admin
9.2
12
9.0
476
Quality of Support
8.5
41
9.4
1,484
Has the product been a good partner in doing business?
9.2
11
9.4
429
Product Direction (% positive)
7.7
50
9.2
1,783
Features by Category
Content Management
Not enough data
9.6
91
Not enough data
9.5
93
Not enough data
9.5
89
Content Discovery
Not enough data
9.5
93
Not enough data
9.5
90
Not enough data
9.5
88
Not enough data
9.2
86
Not enough data
9.6
85
Not enough data
9.5
86
Generative AI
Not enough data
9.4
48
Not enough data
9.4
50
Administration
Not enough data
9.3
644
Not enough data
9.2
640
Not enough data
9.2
634
Knowledge Management
Not enough data
9.7
762
Not enough data
9.3
708
Not enough data
9.2
672
Compliance
Not enough data
9.3
656
Not enough data
9.3
626
Not enough data
9.3
623
Not enough data
9.2
600
Customer Support
Not enough data
9.3
731
Not enough data
9.2
691
Not enough data
9.1
616
Data Security
Not enough data
9.2
602
Not enough data
9.3
596
Not enough data
9.3
620
Not enough data
9.2
603
Administration
Not enough data
9.2
649
Not enough data
9.3
671
Not enough data
9.5
738
Generative AI
Not enough data
9.1
460
Account Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Q&A Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
Feature Not Available
9.0
659
Not enough data
9.1
615
Not enough data
9.1
658
Not enough data
8.9
556
Not enough data
8.9
516
Not enough data
9.1
528
Knowledge Dissemination
Not enough data
9.0
641
Not enough data
9.1
638
Not enough data
9.5
714
Not enough data
9.2
686
Not enough data
9.2
552
Feature Not Available
9.2
554
Not enough data
9.4
557
Not enough data
9.0
529
Not enough data
9.2
537
Agentic AI - Knowledge Base
Not enough data
8.8
79
Not enough data
9.0
80
Not enough data
9.0
82
Compatibility
Not enough data
9.3
80
Not enough data
9.2
77
Not enough data
9.1
79
Agentic AI - Enterprise Search Software
Not enough data
9.0
29
Not enough data
9.0
29
Not enough data
9.2
30
Not enough data
9.1
28
Not enough data
9.0
29
Not enough data
9.0
28
Search Queries
Not enough data
9.3
79
Not enough data
9.4
81
Not enough data
9.3
76
Not enough data
9.4
73
Not enough data
9.3
80
AI powered search - Enterprise Search Software
Not enough data
9.0
24
Not enough data
9.0
21
Not enough data
9.3
23
Functionality
Not enough data
9.1
80
Not enough data
9.4
80
Not enough data
9.3
84
Compatibility - Enterprise Search Software
Not enough data
9.3
21
Not enough data
9.5
22
Not enough data
8.7
21
Functionality - Enterprise Search Software
Not enough data
9.2
22
Not enough data
9.5
22
Not enough data
9.5
24
Search Queries - Enterprise Search Software
Not enough data
9.5
22
Not enough data
9.0
23
Not enough data
9.3
23
Not enough data
9.8
21
Responses
Not enough data
9.2
43
Not enough data
9.2
43
Not enough data
8.9
46
Automation - AI Agents
Not enough data
8.7
39
Not enough data
8.7
43
Not enough data
8.7
43
Not enough data
9.0
44
Not enough data
9.1
42
Platform
Not enough data
9.1
42
Not enough data
9.2
42
Not enough data
9.2
44
Autonomy - AI Agents
Not enough data
9.1
44
Not enough data
9.1
43
Not enough data
9.1
45
Not enough data
9.2
44
Generative AI
Not enough data
8.9
46
Not enough data
9.0
44
Customization - AI Agent Builders
Not enough data
10.0
6
Not enough data
9.7
5
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
9.3
5
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Building
8.4
29
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Improvement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Analytics
8.2
30
Not enough data
8.8
32
Not enough data
8.0
29
Not enough data
Not enough data
Not enough data
Community Management
8.2
29
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Community Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Discourse and Guru are categorized as Knowledge Base
Unique Categories
Discourse is categorized as Online Community Management and Q&A Platforms
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Discourse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.8%
Information Technology and Services
9.2%
Entertainment
7.7%
Hospital & Health Care
6.2%
Non-Profit Organization Management
4.6%
Other
61.5%
Computer Software
14.3%
Information Technology and Services
10.7%
Consumer Services
8.9%
Internet
6.5%
Financial Services
6.2%
Other
53.3%
Alternatives
Discussions
What is discourse app?
1 Comment
AS
Discourse app is a mobile application for iOS and Android that enables users to access and interact with online communities and forums powered by the...Read more
How do I set up a forum discourse?
1 Comment
AS
Setting up a Discourse forum can be a complex process with many different options and configurations depending on your specific needs. Luckily, there are...Read more
What is a discourse server?
1 Comment
AS
A Discourse server is a type of web server that is used to host and manage online communities and discussions. Discourse is an open-source software platform...Read more
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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