G2 reviewers report that Diligent One Platform excels in customer support, particularly during the implementation phase. Users appreciate the strong assistance provided, especially with quarterly follow-ups that ensure ongoing satisfaction and effective use of the platform.
Users say GlobalSuite shines in its centralization and automation capabilities, allowing teams to focus on critical aspects of risk management and compliance. Reviewers highlight its ability to streamline processes related to risk management, cybersecurity, and regulatory frameworks, making it a comprehensive solution for businesses.
According to verified reviews, Diligent One Platform is praised for its intuitive navigation and flexibility, enabling users to create project-specific topics and integrate various tools like surveys and questionnaires. This adaptability is seen as a significant advantage for organizations with unique needs.
Reviewers mention that GlobalSuite offers a business-oriented approach that simplifies the life of Enterprise Risk Management (ERM) teams. Its focus on relevant aspects of assessment and reporting allows users to derive more value from their risk management efforts.
G2 reviewers highlight that while Diligent One Platform has a solid reputation for governance and risk management, it sometimes faces challenges in meeting specific workflow needs, with users noting configuration difficulties that can hinder its effectiveness in certain scenarios.
Users report that GlobalSuite's user support is efficient and fast, which is crucial for organizations needing quick resolutions to issues. This responsiveness is a key factor for many users when choosing a risk management solution, especially in fast-paced environments.
Pricing
Entry-Level Pricing
Diligent One Platform
No pricing available
GlobalSuite
No pricing available
Free Trial
Diligent One Platform
No trial information available
GlobalSuite
Free Trial is available
Ratings
Meets Requirements
8.2
103
8.9
44
Ease of Use
7.8
104
8.3
44
Ease of Setup
7.2
56
8.1
42
Ease of Admin
8.0
46
8.4
35
Quality of Support
8.8
94
8.7
43
Has the product been a good partner in doing business?
ACL acquired Rsam in March 2019. Together we are evolving as one organization and adapting ourselves to a new vision for the future. To better reflect this...Read more
What is the best way to create API between HighBond and Oracle EBS for data analytics
1 Comment
Official Response from Diligent One Platform
Hi Lukasz,
Thanks for your question, the answer depends on your requirements, we would recommend reaching out to support or your Galvanize Account manager...Read more
Diligent One Platform has no more discussions with answers
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.