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Compare Digitate and PagerDuty 
Featured Products
At a Glance
Market Segments
Enterprise (82.9% of reviews)
Mid-Market (43.3% of reviews)
Entry-Level Pricing
Contact Us
Free Trial 5 Users Per Month
Digitate
Star Rating
(125)4.3 out of 5
Market Segments
Enterprise (82.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about DigitatePagerDuty
Star Rating
(916)4.5 out of 5
Market Segments
Mid-Market (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 5 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Digitate excels in intelligent automation, with users appreciating its robust capabilities in troubleshooting IT issues using artificial intelligence. This focus on automation is highlighted by feedback praising its integration of AI and machine learning to tackle real-world operational challenges.
- Users say that PagerDuty stands out for its reliable alerting system, ensuring that critical notifications reach the right people promptly. Reviewers emphasize the effectiveness of its on-call scheduling and escalation policies, which are crucial for minimizing downtime and enhancing incident response.
- According to verified reviews, Digitate's implementation process is well-supported, with users noting that the team provides assistance throughout every stage. This level of support contributes to a more seamless onboarding experience, making it easier for teams to adopt the software.
- Reviewers mention that PagerDuty's multi-channel alerting capabilities, including mobile app notifications, SMS, and email, significantly improve incident management. Users consistently highlight how this feature helps them respond quickly and stay organized during critical situations.
- G2 reviewers indicate that while Digitate has a strong focus on enterprise solutions, it may not cater as effectively to mid-market needs compared to PagerDuty, which has a broader appeal in that segment. This difference in market focus can influence the overall user experience based on organizational size.
- Users report that while both products have their strengths, PagerDuty generally receives higher ratings for ease of use and setup. Reviewers appreciate how intuitive PagerDuty is, which allows teams to get up and running quickly, a factor that can be crucial for organizations needing immediate solutions.
Pricing
Entry-Level Pricing
Digitate
ignio™ capabilities
Contact Us
- Infrastructure Monitoring: Collect health and performance data from servers, virtual machines, containers across the technology stack - Starting at $14 / Host
- Log Monitoring: Monitor logs to identify anomalies, detect root cause and resolve the issues - Starting at $14 / Host
- Network Device Monitoring: Monitor and optimize the health and performance of network devices - Starting at $7 / Network Device
PagerDuty
Free
Free Trial
5 Users Per Month
Start with on-call and incident response for small teams.
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
Free Trial
Digitate
No trial information availablePagerDuty
Free Trial is available
Ratings
Meets Requirements
8.6
111
9.1
789
Ease of Use
8.1
107
8.6
796
Ease of Setup
7.8
73
8.3
422
Ease of Admin
7.9
46
8.5
409
Quality of Support
8.7
110
8.9
600
Has the product been a good partner in doing business?
8.8
55
8.9
347
Product Direction (% positive)
8.4
111
8.4
786
Features by Category
Automation
8.2
51
9.7
49
8.1
51
9.6
49
7.7
50
9.5
47
Administration
7.6
47
9.8
49
7.9
49
9.6
49
7.9
49
9.7
49
7.7
46
9.6
48
8.0
49
9.6
47
7.9
46
9.8
47
Functionality
8.1
49
9.6
48
8.1
48
9.6
48
8.2
49
9.6
47
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.2
151
|
Verified
Not enough data
9.5
168
|
Verified
Not enough data
9.2
157
|
Verified
Not enough data
7.8
15
Management Tools
Not enough data
9.2
155
|
Verified
Not enough data
9.1
183
Not enough data
9.0
173
|
Verified
Generative AI
Not enough data
8.0
42
Not enough data
8.1
42
Agentic AI - Incident Management
Not enough data
7.6
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.3
9
Functionality
7.6
64
9.7
34
7.5
64
9.5
34
8.5
67
9.7
35
Issue Resolution
7.7
65
9.6
35
7.7
66
9.6
34
7.5
65
9.8
35
Management
8.3
67
9.6
36
8.7
66
9.7
36
8.1
66
9.6
36
Generative AI
7.5
54
Not enough data
7.6
53
Not enough data
Agentic AI - AIOps Platforms
7.8
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
6.7
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
ServiceNow Apps
Not enough data
9.6
41
Not enough data
9.6
41
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.5
28
Agentic AI - IT Alerting
Not enough data
7.9
7
Not enough data
7.4
7
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Automation Support - Runbook Automation
Not enough data
9.0
8
Not enough data
8.3
7
Not enough data
7.3
8
Not enough data
8.6
7
Error Management - Runbook Automation
Not enough data
8.6
6
Not enough data
7.6
7
Not enough data
7.9
7
Customization - Runbook Automation
Not enough data
7.5
6
Not enough data
8.1
6
Not enough data
8.9
6
Compliance and Reporting - Runbook Automation
Not enough data
8.6
6
Not enough data
8.1
7
Not enough data
8.1
7
Performance - Runbook Automation
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
8.3
6
Agentic AI - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Digitate and PagerDuty are categorized as Workload Automation and AIOps Platforms
Unique Categories
Digitate is categorized as Tools for ERP
PagerDuty is categorized as ServiceNow Store Apps, Incident Management, IT Alerting, and Runbook Automation
Reviews
Reviewers' Company Size
Digitate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PagerDuty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.5%
Pharmaceuticals
9.8%
Banking
8.1%
Automotive
7.3%
Information Technology and Services
6.5%
Other
48.8%
Information Technology and Services
22.6%
Computer Software
21.4%
Financial Services
5.6%
Internet
5.4%
Retail
3.7%
Other
41.3%
Alternatives
Discussions
Digitate has no discussions with answers
What is PagerDuty used for?
2 Comments
AR
As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT...Read more
How can we do better?
1 Comment
CC
Hi Subhash,
I've passed your question over to our Client Services team. They should be reaching to you via email shortly.
Read more
How much does PagerDuty cost?
1 Comment
GO
This really depends on what you need from Pagerduty and how many users need those features.Read more
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