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At a Glance
Market Segments
Small-Business (86.0% of reviews)
Small-Business (79.3% of reviews)
Entry-Level Pricing
Starting at $4.00
Starting at $5.95 per month
DigitalOcean
Star Rating
(733)4.6 out of 5
Market Segments
Small-Business (86.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $4.00
Free Trial is available
Browse all 11 pricing plansHostGator
Star Rating
(255)3.6 out of 5
Market Segments
Small-Business (79.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $5.95 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that DigitalOcean excels in Ease of Use with a score of 9.3, making it a preferred choice for those who prioritize a user-friendly interface, while HostGator's score of 8.1 indicates room for improvement in this area.
- Reviewers mention that DigitalOcean's Virtual Machines (VMs) feature is highly rated at 9.5, providing robust performance and flexibility, whereas HostGator's offerings in this category are less impressive, reflecting a score of 8.0.
- G2 users highlight DigitalOcean's superior Quality of Support with a score of 8.6, which is significantly higher than HostGator's 7.0, indicating that users find DigitalOcean more responsive and helpful when issues arise.
- Users on G2 report that DigitalOcean's Infrastructure Provision capabilities, particularly in Public Cloud and Private Cloud, are rated at 9.2 and 9.0 respectively, showcasing its strength in cloud services compared to HostGator's lower ratings.
- Reviewers say that DigitalOcean's Backup and Restoration features are rated at 8.8, providing peace of mind for users, while HostGator's score of 7.9 suggests that its backup solutions may not be as reliable or comprehensive.
- Users report that DigitalOcean's Customization options, with a score of 7.1, allow for greater flexibility in tailoring services to specific needs, while HostGator's lower score in this area indicates a more limited customization experience.
Pricing
Entry-Level Pricing
DigitalOcean
Droplets
Starting at $4.00
Simple, affordable, fast virtual machines
- Deploys in seconds
- Scales up on demand
- Run any workload from mission critical apps to low traffic sites
HostGator
WordPress Hosting
Starting at $5.95
per month
2.5X speed, advanced security — and free migrations
- Free hosting
- Drag & drop builder
- Included domain name
Free Trial
DigitalOcean
Free Trial is available
HostGator
No trial information availableRatings
Meets Requirements
9.1
638
7.6
220
Ease of Use
9.3
627
8.1
219
Ease of Setup
9.4
486
8.0
106
Ease of Admin
9.2
406
7.6
105
Quality of Support
8.7
521
7.0
217
Has the product been a good partner in doing business?
9.2
379
6.7
103
Product Direction (% positive)
9.0
627
6.1
213
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Infrastructure Provision
9.1
144
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
77
Not enough data
8.3
120
Not enough data
9.3
151
Not enough data
Feature Not Available
Not enough data
8.9
131
Not enough data
Management
8.8
152
Not enough data
8.7
153
Not enough data
8.7
146
Not enough data
Functionality
8.4
80
Not enough data
Set Up
Not enough data
7.1
27
Not enough data
7.8
28
Not enough data
7.2
30
Security
Not enough data
7.4
30
Not enough data
7.6
28
Not enough data
6.8
28
Not enough data
7.4
27
Support
Not enough data
7.7
27
Not enough data
7.3
29
Not enough data
6.8
26
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
7.8
20
Not enough data
8.2
19
Not enough data
8.3
20
Not enough data
7.8
19
Not enough data
7.6
19
Security
Not enough data
8.4
20
Not enough data
7.5
19
Not enough data
7.3
17
Not enough data
7.5
18
Free Resources
Not enough data
7.6
20
Not enough data
8.4
21
Not enough data
8.1
21
Integration - Machine Learning
Not enough data
Not enough data
Learning - Machine Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Virtual Private Servers (VPS)
7.5
21
Not enough data
7.3
20
Not enough data
7.5
20
Not enough data
Hosting Management
8.4
346
7.9
136
8.9
353
8.0
135
Feature Not Available
7.7
130
8.6
285
8.1
138
8.2
240
7.5
118
8.7
267
7.5
111
7.9
216
7.7
99
Feature Not Available
8.1
130
8.8
296
7.4
130
8.6
294
7.6
122
Development
8.9
73
Not enough data
Feature Not Available
Not enough data
8.3
73
Not enough data
8.8
68
Not enough data
7.9
68
Not enough data
Database
8.7
69
Not enough data
7.9
67
Not enough data
7.9
66
Not enough data
8.6
66
Not enough data
8.9
68
Not enough data
Infrastructure
8.8
69
Not enough data
9.0
70
Not enough data
8.3
68
Not enough data
Configuration
8.8
51
Not enough data
8.7
51
Not enough data
8.6
51
Not enough data
7.4
50
Not enough data
8.7
50
Not enough data
Database Administration
8.7
51
Not enough data
8.4
51
Not enough data
7.8
50
Not enough data
Availability
9.2
51
Not enough data
8.8
50
Not enough data
8.4
51
Not enough data
8.4
50
Not enough data
Security
7.7
47
Not enough data
8.0
48
Not enough data
7.7
46
Not enough data
Data Management
8.6
47
Not enough data
7.5
47
Not enough data
Customizations
Not enough data
8.1
8
Not enough data
8.1
7
Not enough data
7.7
8
Not enough data
8.1
8
Growth
Not enough data
8.3
8
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.8
8
Content
Not enough data
8.3
8
Not enough data
8.1
7
Not enough data
7.3
8
Not enough data
8.5
8
Support
Not enough data
8.9
9
Management
9.3
38
Not enough data
9.1
37
Not enough data
8.5
36
Not enough data
Organization
8.9
37
Not enough data
9.0
37
Not enough data
8.9
36
Not enough data
Development
8.8
36
Not enough data
8.8
34
Not enough data
8.9
36
Not enough data
9.2
35
Not enough data
Categories
Categories
Shared Categories
DigitalOcean and HostGator are categorized as VPS Hosting Platforms
Unique Categories
DigitalOcean is categorized as Container Orchestration, Block Storage, Container Management, Database as a Service (DBaaS), Infrastructure as a Service (IaaS), Cloud Platform as a Service (PaaS), Machine Learning, and AI Chatbots
HostGator is categorized as Domain Registrars, Shared Hosting, Dedicated Hosting, Reseller Hosting, WordPress Hosting, and Website Builder
Reviews
Reviewers' Company Size
DigitalOcean
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HostGator
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.6%
Information Technology and Services
19.8%
Internet
6.9%
Marketing and Advertising
5.8%
Computer & Network Security
2.9%
Other
40.0%
Information Technology and Services
13.9%
Marketing and Advertising
13.1%
Computer Software
6.0%
Internet
3.6%
Graphic Design
2.8%
Other
60.6%
Discussions
What are droplets in DigitalOcean?
7 Comments
JL
Companies like to rename existing concepts to make them seem more exclusive. A Droplet is what Digital Ocean has decided to name its virtual machines,...Read more
What's your primary use case for DigitalOcean?
2 Comments
TR
I use it for hosting my staging websites for my web dev business as well as hosting my own website. I'm not a big fan of web hosting companies, especially as...Read more
Are digital ocean droplets VPS?
2 Comments
JL
Yes, Droplets are what Digital Ocean calls their VPS's.Read more
How do i report the refund scam to an authority that is capable of sanctioning them.
1 Comment
MS
Aaron,
There is no scam, your refund is in process, so it's unclear what you would be reporting. Thanks.
Erinn
Customer Advocate at HostGatorRead more
What is HostGator used for?
1 Comment
YG
It is used for web hosting and also provides domain hosting too.Read more
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