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Compare DigitalGenius and Siena AI 
Featured Products
At a Glance
Market Segments
Mid-Market (48.9% of reviews)
Small-Business (71.4% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
DigitalGenius
Star Rating
(46)4.7 out of 5
Market Segments
Mid-Market (48.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about DigitalGeniusSiena AI
Star Rating
(28)4.8 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Siena AIDigitalGenius vs Siena AI
When assessing the two solutions, reviewers found Siena AI easier to use, set up, and administer. Reviewers also preferred doing business with Siena AI overall.
- Reviewers felt that Siena AI meets the needs of their business better than DigitalGenius.
- When comparing quality of ongoing product support, reviewers felt that Siena AI is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of DigitalGenius over Siena AI.
Pricing
Entry-Level Pricing
DigitalGenius
Enterprise
Contact Us
- Managed Implementation and Ongoing Support
- Dedicated Customer Success Manager
- Unlimited integrations
Siena AI
No pricing availableFree Trial
DigitalGenius
No trial information availableSiena AI
No trial information availableRatings
Meets Requirements
9.0
36
9.3
20
Ease of Use
8.7
34
8.8
22
Ease of Setup
8.2
28
8.4
15
Ease of Admin
8.2
20
9.3
10
Quality of Support
9.4
36
9.5
20
Has the product been a good partner in doing business?
9.4
22
9.8
10
Product Direction (% positive)
9.6
29
9.4
21
Features by Category
Responses
9.0
13
Not enough data
9.4
13
Not enough data
8.6
13
Not enough data
Automation - AI Agents
6.7
5
Not enough data
9.0
5
Not enough data
6.7
5
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
Platform
8.8
10
Not enough data
8.9
11
Not enough data
9.2
11
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
8
Not enough data
8.8
7
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
8.5
10
9.2
19
6.9
7
8.8
16
8.5
9
9.3
18
Automation
8.8
10
8.1
18
9.2
10
9.1
17
9.0
10
8.6
18
Artificial Intelligence
9.0
8
9.3
18
9.2
10
9.3
16
9.4
9
8.9
17
Generative AI
Not enough data
Not enough data
Self-Service Experience
6.9
6
Not enough data
6.9
6
Not enough data
5.3
6
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
Self-Service Platform
8.1
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
8.7
5
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
DigitalGenius and Siena AI are categorized as Customer Service Automation
Unique Categories
DigitalGenius is categorized as AI Agents For Business Operations and Customer Self-Service
Siena AI is categorized as Multilingual Customer Support
Reviews
Reviewers' Company Size
DigitalGenius
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Siena AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
31.1%
Apparel & Fashion
24.4%
Consumer Services
8.9%
Sporting Goods
6.7%
Health, Wellness and Fitness
4.4%
Other
24.4%
Consumer Goods
35.7%
Retail
21.4%
Health, Wellness and Fitness
14.3%
Food & Beverages
10.7%
Cosmetics
7.1%
Other
10.7%
Alternatives
Discussions
DigitalGenius has no discussions with answers
Siena AI has no discussions with answers
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