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Compare Dialpad Sell and Sharpen

See this
side-by-side comparison of Dialpad Sell vs. Sharpen
based on preference data from user reviews. Dialpad Sell rates 4.5/5 stars with 25 reviews. By contrast, Sharpen rates 3.6/5 stars with 21 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Dialpad Sell
Dialpad Sell
(25)
4.5 out of 5
Dialpad Sell
Optimized for quick response
Sharpen
Sharpen
(21)
3.6 out of 5
Sharpen
Star Rating
Dialpad Sell
Dialpad Sell
Sharpen
Sharpen
Market Segments
Dialpad Sell
Dialpad Sell
Mid-Market (52.4% of reviews)
Sharpen
Sharpen
Mid-Market (66.7% of reviews)
Entry Level Price
Dialpad Sell
Dialpad Sell
Custom Per user, per month invoiced annually.
Sharpen
Sharpen
$25 total cost per user, per month

Dialpad Sell vs Sharpen

When assessing the two solutions, reviewers found Dialpad Sell easier to use, set up, and administer. Reviewers also preferred doing business with Dialpad Sell overall.

  • Reviewers felt that Dialpad Sell meets the needs of their business better than Sharpen.
  • When comparing quality of ongoing product support, reviewers felt that Dialpad Sell is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Dialpad Sell over Sharpen.
Categories
Shared Categories
Dialpad Sell
Dialpad Sell
Sharpen
Sharpen
Dialpad Sell and Sharpen are categorized as Auto Dialer
Unique Categories
Pricing
Dialpad Sell
Dialpad Sell Pricing
Enterprise
CustomPer user, per month invoiced annually.
Pro
$95Per user, per month invoiced annually
Free Trial
Sharpen
Sharpen Pricing
Sharpen Connect
$25total cost per user, per month
Sharpen Empower
$139 total cost per user, per month
Free Trial Unavailable
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Ratings
Meets Requirements
Dialpad Sell
Dialpad Sell
9.3
Responses: 16
Sharpen
Sharpen
6.6
Responses: 16
Ease of Use
Dialpad Sell
Dialpad Sell
9.3
Responses: 17
Sharpen
Sharpen
6.6
Responses: 16
Ease of Setup
Dialpad Sell
Dialpad Sell
8.5
Responses: 8
Sharpen
Sharpen
4.7
Responses: 12
Ease of Admin
Dialpad Sell
Dialpad Sell
9.0
Responses: 8
Sharpen
Sharpen
5.6
Responses: 12
Quality of Support
Dialpad Sell
Dialpad Sell
9.3
Responses: 16
Sharpen
Sharpen
6.5
Responses: 16
Ease of Doing Business With
Dialpad Sell
Dialpad Sell
9.2
Responses: 8
Sharpen
Sharpen
6.3
Responses: 12
Product Direction (% positive)
Dialpad Sell
Dialpad Sell
8.5
Responses: 16
Sharpen
Sharpen
5.6
Responses: 16
Features
Dialing Options
Preview Dialing
Dialpad Sell
Dialpad Sell
Not enough data available
Sharpen
Sharpen
Not enough data available
Progressive Dialing
Dialpad Sell
Dialpad Sell
Not enough data available
Sharpen
Sharpen
Not enough data available
Predicitive Dialer
Dialpad Sell
Dialpad Sell
Feature Not Available
Sharpen
Sharpen
Not enough data available
Agent Tools
Omnichannel
Dialpad Sell
Dialpad Sell
Not enough data available
Sharpen
Sharpen
Not enough data available
Whisper Coaching
Dialpad Sell
Dialpad Sell
Not enough data available
Sharpen
Sharpen
Not enough data available
Callback Scheduling
Dialpad Sell
Dialpad Sell
Feature Not Available
Sharpen
Sharpen
Not enough data available
Call Recording
Dialpad Sell
Dialpad Sell
Not enough data available
Sharpen
Sharpen
Not enough data available
Automation
Voice Detection
Dialpad Sell
Dialpad Sell
Feature Not Available
Sharpen
Sharpen
Not enough data available
Voice Broadcast
Dialpad Sell
Dialpad Sell
Feature Not Available
Sharpen
Sharpen
Not enough data available
Interactive Voice Response (IVR)
Dialpad Sell
Dialpad Sell
Not enough data available
Sharpen
Sharpen
Not enough data available
Call Scrubbing
Dialpad Sell
Dialpad Sell
Feature Not Available
Sharpen
Sharpen
Not enough data available
API / Integrations
Dialpad Sell
Dialpad Sell
Not enough data available
Sharpen
Sharpen
Not enough data available
Reviewers' Company Size
Reviewers of both Dialpad Sell and Sharpen were most often representing companies in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
Dialpad Sell
Dialpad Sell
28.6%
Sharpen
Sharpen
23.8%
Mid-Market
(51-1000 emp.)
Dialpad Sell
Dialpad Sell
52.4%
Sharpen
Sharpen
66.7%
Enterprise
(> 1000 emp.)
Dialpad Sell
Dialpad Sell
19.0%
Sharpen
Sharpen
9.5%
Reviewers' Industry
Dialpad Sell
Dialpad Sell Industry
Financial Services
19.0%
Marketing and Advertising
14.3%
Real Estate
9.5%
Oil & Energy
9.5%
Computer Software
9.5%
Other
38.1%
Sharpen
Sharpen Industry
Financial Services
19.0%
Insurance
14.3%
Hospitality
14.3%
Telecommunications
4.8%
Pharmaceuticals
4.8%
Other
42.9%
Reviews
Most Helpful Favorable Review
Dialpad Sell
G
User in Leisure, Travel & Tourism

Call recording and summary very quickly after getting off the phone.

Sharpen
Justin M.
Administrator in Insurance

Sharpen has a dynamic interface that is an upgrade from our previous provider. I also like that Sharpen is eager to help us and develop a customized solution to meet the needs of our customers and clients.

Most Helpful Critical Review
Dialpad Sell
G
Administrator in Real Estate

Sometimes it's hard to sync the phone and desktop app.

Sharpen
GI
Administrator in E-Learning

We used to get around 20-30 inbound phone calls a week for our team. As well as 5 voicemails left during the week for follow up, we now get around 5 calls a week with no voicemails. We can't diagnose why we are no longer getting the calls. I have tried...

Discussions
Dialpad Sell
Dialpad Sell Discussions
Coaching Features
1 comment
Offical Response from Dialpad Sell
With Dialpad Sell, Managers can coach and monitor their reps with features like Listen In, Barge In, and Take Over. Additionally, with our Voice Intelligence...Read more
Minute Rates
1 comment
Offical Response from Dialpad Sell
Every Dialpad Sell package comes with unlimited domestic calls. Fair use policy applies to outbound calls, which is averaged at 3,000 minutes per rep across...Read more
Integrations
1 comment
Offical Response from Dialpad Sell
Dialpad Sell syncs seamlessly with Salesforce so your calls, voicemails, recordings, and transcripts are organized and easy to find. We also integrate with...Read more
Sharpen
Sharpen Discussions
Monty the Mongoose crying
Sharpen has no discussions with answers
Screenshots
Dialpad Sell
Dialpad Sell Screenshots
Downloads
Sharpen
Sharpen Downloads
No downloads provided
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