Compare Dialpad Sell vs Sharpen

See this
comparison of Dialpad Sell vs. Sharpen
based on data from user reviews. Dialpad Sell rates 4.5/5 stars with 4 reviews. Sharpen rates 3.6/5 stars with 16 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Enterprise
Custom
Per user, per month invoiced annually.
Sharpen Connect
$15
total cost per user, per month
 
Pro
$95
Per user, per month invoiced annually
Sharpen Empower
$109
total cost per user, per month
 
Free Trial Unavailable
Free Trial Unavailable
Dialpad Sell
Enterprise
CustomPer user, per month invoiced annually.
Pro
$95Per user, per month invoiced annually
Free Trial Unavailable
Sharpen
Sharpen Connect
$15total cost per user, per month
Sharpen Empower
$109 total cost per user, per month
Free Trial Unavailable

Ratings

Meets Requirements
Meets RequirementsNot enough data available
6.8
Ease of Use
Ease of UseNot enough data available
6.8
Ease of Setup
Ease of SetupNot enough data available
5.0
Ease of Admin
Ease of AdminNot enough data available
5.5
Quality of Support
Quality of SupportNot enough data available
7.0
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
6.8
Product Direction (% positive)
Product Direction (% positive)Not enough data available
5.8
Meets Requirements
Dialpad Sell
Not enough data available
Sharpen
6.8
Ease of Use
Dialpad Sell
Not enough data available
Sharpen
6.8
Ease of Setup
Dialpad Sell
Not enough data available
Sharpen
5.0
Ease of Admin
Dialpad Sell
Not enough data available
Sharpen
5.5
Quality of Support
Dialpad Sell
Not enough data available
Sharpen
7.0
Ease of Doing Business With
Dialpad Sell
Not enough data available
Sharpen
6.8
Product Direction (% positive)
Dialpad Sell
Not enough data available
Sharpen
5.8

Features

Dialing Options
Preview Dialing
Dialpad Sell
Not enough data available
Sharpen
Not enough data available
Progressive Dialing
Dialpad Sell
Not enough data available
Sharpen
Not enough data available
Predicitive Dialer
Dialpad Sell
Not enough data available
Sharpen
Not enough data available
Agent Tools
Omnichannel
Dialpad Sell
Not enough data available
Sharpen
Not enough data available
Whisper Coaching
Dialpad Sell
Not enough data available
Sharpen
Not enough data available
Callback Scheduling
Dialpad Sell
Not enough data available
Sharpen
Not enough data available
Call Recording
Dialpad Sell
Not enough data available
Sharpen
Not enough data available
Automation
Voice Detection
Dialpad Sell
Not enough data available
Sharpen
Not enough data available
Voice Broadcast
Dialpad Sell
Not enough data available
Sharpen
Not enough data available
Interactive Voice Response (IVR)
Dialpad Sell
Not enough data available
Sharpen
Not enough data available
Call Scrubbing
Dialpad Sell
Not enough data available
Sharpen
Not enough data available
API / Integrations
Dialpad Sell
Not enough data available
Sharpen
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
31.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
25.0%
62.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
6.3%
Dialpad Sell
Small-Business
50.0%
Mid-Market
25.0%
Enterprise
25.0%
Sharpen
Small-Business
31.3%
Mid-Market
62.5%
Enterprise
6.3%

Reviewers' Industry

 
Marketing and Advertising
50.0%
Insurance
18.8%
 
Real Estate
25.0%
Hospitality
18.8%
 
Education Management
25.0%
Telecommunications
6.3%
 
Pharmaceuticals
6.3%
 
Marketing and Advertising
6.3%
 
Other
0.0%
Other
43.8%
Dialpad Sell
Marketing and Advertising
50.0%
Real Estate
25.0%
Education Management
25.0%
Other
0.0%
Sharpen
Insurance
18.8%
Hospitality
18.8%
Telecommunications
6.3%
Pharmaceuticals
6.3%
Marketing and Advertising
6.3%
Other
43.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Administrator

Reliability and multiple platforms/apps to use it from. Ease of number porting when setting up new lines.

Administrator

Sharpen has great reporting features and allows a lot of flexibility in viewing our data.

Most Helpful Critical Review
Most Helpful Critical Review
G2 User

I wish the dashboards were a little more flexible. I'd like to be able to manipulate the fields (i.e. show multiple call centers or users at the same time) and schedule certain reports to send regularly to specific parties.

User in Management Consulting

If you just need a simple VoIP platform, Sharpen is too much.

 
Dialpad Sell
Most Helpful Favorable Review
Administrator

Reliability and multiple platforms/apps to use it from. Ease of number porting when setting up new lines.

Most Helpful Critical Review
G2 User

I wish the dashboards were a little more flexible. I'd like to be able to manipulate the fields (i.e. show multiple call centers or users at the same time) and schedule certain reports to send regularly to specific parties.

Sharpen
Most Helpful Favorable Review
Administrator

Sharpen has great reporting features and allows a lot of flexibility in viewing our data.

Most Helpful Critical Review
User in Management Consulting

If you just need a simple VoIP platform, Sharpen is too much.

Screenshots

 
1 of 5
2 of 5
3 of 5
4 of 5
5 of 5
1 of 5
2 of 5
3 of 5
4 of 5
5 of 5

Videos

 No videos provided

Press play to learn how Sharpen's customers use the platform to improve their agent and customer experience. Vibrant Credit Union partnered with Sharpen and reduced average member wait times to less than 60 seconds while saving almost $1M annually. And, partnering with Sharpen helped onPeak achieve a 95% CSAT score and reduce absenteeism by 65%.

Dialpad Sell
No videos provided
Sharpen

Press play to learn how Sharpen's customers use the platform to improve their agent and customer experience. Vibrant Credit Union partnered with Sharpen and reduced average member wait times to less than 60 seconds while saving almost $1M annually. And, partnering with Sharpen helped onPeak achieve a 95% CSAT score and reduce absenteeism by 65%.

Ask Dialpad Sell a QuestionContact Dialpad SellAsk Sharpen a QuestionContact Sharpen