# Dialpad Connect, Zoom Workplace vs Microsoft Teams Comparison

| | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 4,165 | 56,391 | 19,004 | 
| **Largest Market Segment** | Small-Business (57.8% of reviews) | Small-Business (50.9% of reviews) | Enterprise (39.5% of reviews) | 
| **Entry Level Price** | $25 Per user, per month invoiced annually | Free | $4.80 1 User Per Month | 

---
## Top Pros & Cons

### Dialpad Connect

Pros:
- Ease of Use (126 reviews)
- Call Management (70 reviews)

Cons:
- Call Issues (55 reviews)
- Connection Issues (42 reviews)

### Zoom Workplace

Pros:
- Ease of Use (2497 reviews)
- Video Quality (2115 reviews)

Cons:
- Missing Features (803 reviews)
- Audio Problems (708 reviews)

### Microsoft Teams

Pros:
- Team Collaboration (896 reviews)
- Ease of Use (845 reviews)

Cons:
- Slow Loading (418 reviews)
- Performance Issues (266 reviews)

---
## Ratings Comparison
| Rating | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
  | **Meets Requirements** | 8.9 (3225 reviews) | 9.2 (42711 reviews) | 8.9 (14137 reviews) | 
  | **Ease of Use** | 9.1 (3400 reviews) | 9.1 (42872 reviews) | 8.8 (14379 reviews) | 
  | **Ease of Setup** | 9.0 (1229 reviews) | 9.1 (13972 reviews) | 9.1 (4730 reviews) | 
  | **Ease of Admin** | 8.9 (1136 reviews) | 9.0 (12514 reviews) | 8.7 (2786 reviews) | 
  | **Quality of Support** | 8.5 (2511 reviews) | 8.7 (31571 reviews) | 8.6 (11392 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (1060 reviews) | 9.1 (11687 reviews) | 8.9 (2803 reviews) | 
  | **Product Direction (% positive)** | 8.2 (3072 reviews) | 8.4 (40167 reviews) | 8.6 (13425 reviews) | 

---
## Pricing

### Dialpad Connect

#### Entry-Level Pricing

Plan: Pro

Price: $25 Per user, per month invoiced annually

Description: + UberConference Free

Key Features:
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration

[Browse all 3 editions](https://www.g2.com/products/dialpad-connect/pricing)

#### Free Trial

Yes

### Zoom Workplace

#### Entry-Level Pricing

Plan: Basic

Price: Free

Key Features:
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting

[Browse all 4 editions](https://www.g2.com/products/zoom-workplace/pricing)

#### Free Trial

Yes

### Microsoft Teams

#### Entry-Level Pricing

Plan: Teams Essentials

Price: $4.80 1 User Per Month

Key Features:
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
-  Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.

[Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |

#### Communication

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.3/10 | 31 |
| **Zoom Workplace** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |

#### Lead Facilitation

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Customer-facing Chatbot** | 7.7 (25 reviews) | Not enough data | Not enough data | 
| **Lead Qualification** | 7.5 (25 reviews) | Not enough data | Not enough data | 
| **Lead Follow-up** | 8.2 (25 reviews) | Not enough data | Not enough data | 
| **Meeting Scheduling ** | 8.1 (26 reviews) | Not enough data | Not enough data | 

#### Organization

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | 8.1 (25 reviews) | Not enough data | Not enough data | 
| **Data Entry** | 8.9 (25 reviews) | Not enough data | Not enough data | 
| **Integrations / APIs** | 8.9 (25 reviews) | Not enough data | Not enough data | 

#### Performance Analysis

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Coaching ** | 8.2 (26 reviews) | Not enough data | Not enough data | 
| **Peformance Tracking** | 8.4 (26 reviews) | Not enough data | Not enough data | 

#### Sales Analysis

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **ROI Forecasting ** | 8.1 (24 reviews) | Not enough data | Not enough data | 
| **Sales Forecasting ** | 8.0 (24 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text Summarization** | 9.3 (16 reviews) | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Virtual Classroom

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | 8.8/10 | 8210 |
| **Microsoft Teams** | N/A | N/A |

#### Content Sharing

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Video Streaming** | Not enough data | 9.0 (6585 reviews) ✓ Verified | Not enough data | 
| **Session Recording** | Not enough data | 9.1 (6784 reviews) ✓ Verified | Not enough data | 
| **File Sharing** | Not enough data | 8.8 (6026 reviews) ✓ Verified | Not enough data | 

#### Collaboration

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Whiteboard** | Not enough data | 8.6 (5131 reviews) ✓ Verified | Not enough data | 
| **Hand Raising** | Not enough data | 9.1 (6775 reviews) ✓ Verified | Not enough data | 
| **Participation Controls** | Not enough data | 9.0 (6520 reviews) ✓ Verified | Not enough data | 
| **Survey Tools** | Not enough data | 8.7 (4987 reviews) ✓ Verified | Not enough data | 
| **Screen Sharing** | Not enough data | 9.3 (7128 reviews) ✓ Verified | Not enough data | 

#### Functionality

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Technical Support** | Not enough data | 8.5 (5076 reviews) ✓ Verified | Not enough data | 
| **Live Chat** | Not enough data | 9.0 (6336 reviews) ✓ Verified | Not enough data | 
| **Markup Tools** | Not enough data | 8.7 (4826 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Virtual Classroom

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | 8.0 (106 reviews) | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 720 |
| **Microsoft Teams** | 8.5/10 | 10553 |

#### Business Instant Messaging

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **File Sharing** | Not enough data | 8.6 (513 reviews) | 8.9 (9000 reviews) | 
| **Notifications** | Not enough data | 8.7 (527 reviews) | 8.7 (9194 reviews) | 
| **Search** | Not enough data | 8.5 (504 reviews) | 8.4 (8500 reviews) | 

#### Business Instant Messaging 

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Audio Conferencing** | Not enough data | 9.0 (524 reviews) | 9.0 (8465 reviews) | 
| **Video Conferencing** | Not enough data | 9.2 (542 reviews) | 9.0 (8452 reviews) | 

#### Business Instant Messaging

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Mobile Application** | Not enough data | 8.9 (509 reviews) | 8.8 (8190 reviews) | 
| **Web Application** | Not enough data | 8.9 (512 reviews) | 8.8 (8372 reviews) | 
| **Integrations** | Not enough data | 8.5 (507 reviews) | 8.7 (7378 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Text Summarization** | Not enough data | 8.5 (175 reviews) | 8.2 (1034 reviews) | 

#### AI - Business Instant Messaging

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **AI Powered Search** | Not enough data | 8.4 (171 reviews) | 8.1 (996 reviews) | 
| **Smart Notifications** | Not enough data | 8.4 (172 reviews) | 8.3 (995 reviews) | 
| **AI Powered Language Translation** | Not enough data | 8.3 (170 reviews) | 8.0 (981 reviews) | 
| **Content Generation** | Not enough data | 8.2 (169 reviews) | 8.1 (974 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (81 reviews) | 8.0 (588 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (76 reviews) | 8.1 (573 reviews) | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | 8.7/10 | 116 |
| **Microsoft Teams** | N/A | N/A |

#### Grammar

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Grammar Check** | Not enough data | 9.0 (75 reviews) | Not enough data | 
| **Tone Check** | Not enough data | 8.7 (75 reviews) | Not enough data | 
| **Sentence Formatting** | Not enough data | 9.0 (76 reviews) | Not enough data | 

#### Formatting

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Plagiarism Check** | Not enough data | 8.7 (72 reviews) | Not enough data | 
| **Style Editor** | Not enough data | 8.4 (70 reviews) | Not enough data | 
| **Citation Finder** | Not enough data | 8.5 (72 reviews) | Not enough data | 

#### Content 

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Idea Recommendation** | Not enough data | 8.7 (71 reviews) | Not enough data | 
| **Content Generation** | Not enough data | 8.5 (71 reviews) | Not enough data | 
| **Form Generation** | Not enough data | 8.6 (70 reviews) | Not enough data | 

#### Product Type

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Standalone Application** | Not enough data | 8.9 (70 reviews) | Not enough data | 
| **Plugin** | Not enough data | 8.8 (69 reviews) | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.8 (67 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 9.0 (71 reviews) | Not enough data | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 395 |
| **Microsoft Teams** | N/A | N/A |

#### Design Tools

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Drawing** | Not enough data | 8.6 (295 reviews) | Not enough data | 
| **Marker Colors** | Not enough data | 8.5 (288 reviews) | Not enough data | 
| **Mind Mapping** | Not enough data | 8.2 (279 reviews) | Not enough data | 
| **Templates** | Not enough data | 8.3 (281 reviews) | Not enough data | 
| **Drag-and-Drop** | Not enough data | 8.6 (287 reviews) | Not enough data | 

#### Communication Tools

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Voting** | Not enough data | 8.7 (290 reviews) | Not enough data | 
| **Commenting** | Not enough data | 8.9 (293 reviews) | Not enough data | 

#### Integrations

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **CMS Integrations** | Not enough data | 8.2 (277 reviews) | Not enough data | 
| **Sharing** | Not enough data | 8.8 (289 reviews) | Not enough data | 

#### Software Offering

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **In-Browser** | Not enough data | 8.5 (284 reviews) | Not enough data | 
| **Desktop App** | Not enough data | 9.3 (295 reviews) | Not enough data | 
| **Mobile App** | Not enough data | 8.9 (289 reviews) | Not enough data | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (79 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.9 (80 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 7.8 (78 reviews) | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | 8.8/10 | 24013 |
| **Microsoft Teams** | N/A | N/A |

#### Presenter Tools

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Live Preview** | Not enough data | 9.0 (16927 reviews) | Not enough data | 
| **Notifications Blocker** | Not enough data | 8.6 (12631 reviews) ✓ Verified | Not enough data | 
| **Remote Control** | Not enough data | 8.7 (13568 reviews) ✓ Verified | Not enough data | 
| **Switch Presenter** | Not enough data | 8.9 (17374 reviews) ✓ Verified | Not enough data | 

#### Conferencing Options

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Group Live Chat** | Not enough data | 9.1 (19399 reviews) ✓ Verified | Not enough data | 
| **Audio Conferencing** | Not enough data | 9.2 (19557 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | Not enough data | 9.3 (21555 reviews) ✓ Verified | Not enough data | 

#### Application Tools

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Password Protection** | Not enough data | 8.9 (16002 reviews) ✓ Verified | Not enough data | 
| **Recording** | Not enough data | 9.1 (19242 reviews) ✓ Verified | Not enough data | 
| **In-Browser Application** | Not enough data | 8.8 (16115 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Decision Making** | Not enough data | 7.5 (238 reviews) | Not enough data | 

### Screen and Video Capture

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | 8.4/10 | 581 |
| **Microsoft Teams** | N/A | N/A |

#### Platform Basics

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Screen Capture** | Not enough data | 9.1 (415 reviews) | Not enough data | 
| **Video Capture** | Not enough data | 9.1 (413 reviews) | Not enough data | 
| **Image Editor** | Not enough data | 7.8 (379 reviews) | Not enough data | 

#### Platform Content

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Scrolling Capture** | Not enough data | 8.1 (375 reviews) | Not enough data | 
| **Text Extraction** | Not enough data | 7.8 (373 reviews) | Not enough data | 
| **Screen Record** | Not enough data | 9.0 (402 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **File Sharing** | Not enough data | 8.5 (401 reviews) | Not enough data | 
| **Platform Search** | Not enough data | 8.1 (375 reviews) | Not enough data | 

#### Agentic AI - Screen and Video Capture

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (134 reviews) | Not enough data | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 175 |
| **Microsoft Teams** | N/A | N/A |

#### Inbox Tools

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Unified Inbox** | Not enough data | 8.1 (100 reviews) | Not enough data | 
| **Filters** | Not enough data | 8.2 (102 reviews) | Not enough data | 
| **Reminders** | Not enough data | 8.8 (103 reviews) | Not enough data | 
| **Notifications** | Not enough data | 8.8 (103 reviews) | Not enough data | 

#### Coordination Tools

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Calendar** | Not enough data | 8.9 (111 reviews) | Not enough data | 
| **Contacts** | Not enough data | 8.8 (104 reviews) | Not enough data | 
| **Task Management** | Not enough data | 8.5 (103 reviews) | Not enough data | 

#### Software Options

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Desktop Application** | Not enough data | 9.1 (103 reviews) | Not enough data | 
| **Mobile Application** | Not enough data | 9.0 (102 reviews) | Not enough data | 

#### Email Client - Agentic AI

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (50 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.9 (51 reviews) | Not enough data | 

### Visitor Management

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | 8.3/10 | 104 |
| **Microsoft Teams** | N/A | N/A |

#### Platform Basics

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Visitor Check-In** | Not enough data | 8.8 (62 reviews) | Not enough data | 
| **Mail Management** | Not enough data | 8.2 (58 reviews) | Not enough data | 
| **Visitor Database** | Not enough data | 8.7 (37 reviews) | Not enough data | 
| **Reports & Analytics** | Not enough data | 8.7 (39 reviews) | Not enough data | 
| **Blacklist Screenings** | Not enough data | 8.2 (38 reviews) | Not enough data | 
| **Badge Issuance** | Not enough data | 8.0 (39 reviews) | Not enough data | 
| **Automation** | Not enough data | 8.3 (40 reviews) | Not enough data | 

#### Platform Data

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Automation** | Not enough data | 8.1 (59 reviews) | Not enough data | 
| **Analytics** | Not enough data | 8.3 (57 reviews) | Not enough data | 
| **Visitor Logs** | Not enough data | 8.2 (58 reviews) | Not enough data | 
| **Dashboard** | Not enough data | 8.4 (60 reviews) | Not enough data | 

#### Platform Interoperability

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Notifications** | Not enough data | 8.7 (63 reviews) | Not enough data | 
| **Hardware** | Not enough data | 8.2 (59 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Integration** | Not enough data | 8.6 (59 reviews) | Not enough data | 

#### Additional Functionality - Visitor Management

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **NDA & Contract Signing** | Not enough data | 8.0 (33 reviews) | Not enough data | 
| **Integrations with Relevant Software** | Not enough data | 8.0 (33 reviews) | Not enough data | 
| **Hardware Integration** | Not enough data | 8.5 (35 reviews) | Not enough data | 
| **Multi-lingual Support** | Not enough data | 7.7 (35 reviews) | Not enough data | 

#### Agentic AI - Visitor Management

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Decision Making** | Not enough data | 7.7 (25 reviews) | Not enough data | 

### Digital Signage

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | 8.2/10 | 45 |
| **Microsoft Teams** | N/A | N/A |

#### Platform Basics

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Remotely Content Management** | Not enough data | 8.6 (25 reviews) | Not enough data | 
| **Content Scheduling** | Not enough data | 8.8 (26 reviews) | Not enough data | 
| **Multi-User Access** | Not enough data | 8.6 (28 reviews) | Not enough data | 

#### Platform Content

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Media Formats** | Not enough data | 8.5 (25 reviews) | Not enough data | 
| **Media Editor** | Not enough data | 7.9 (25 reviews) | Not enough data | 

#### Platform Interoperability

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Hardware** | Not enough data | 8.5 (27 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Screen Grouping** | Not enough data | 8.3 (28 reviews) | Not enough data | 
| **Asset Management Integration** | Not enough data | 8.0 (27 reviews) | Not enough data | 
| **Network Reporting** | Not enough data | 8.4 (24 reviews) | Not enough data | 

#### Agentic AI - Digital Signage

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | 6.5 (8 reviews) | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.9/10 | 1588 |
| **Zoom Workplace** | 8.9/10 | 35644 |
| **Microsoft Teams** | 8.8/10 | 10384 |

#### Collaboration Tools

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Screen Sharing** | 8.7 (1270 reviews) | 9.2 (30793 reviews) ✓ Verified | 9.0 (8139 reviews) ✓ Verified | 
| **Presentations** | 8.8 (287 reviews) | Feature Not Available | 9.1 (5751 reviews) ✓ Verified | 
| **Whiteboarding** | 8.9 (44 reviews) | Feature Not Available | Feature Not Available | 
| **Live Chat** | 8.9 (322 reviews) | 9.1 (14834 reviews) ✓ Verified | 9.2 (6388 reviews) ✓ Verified | 
| **Hand Raising** | 9.2 (47 reviews) | 9.1 (14821 reviews) ✓ Verified | Feature Not Available | 

#### Meeting Coordination

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Scheduling** | 8.7 (1185 reviews) | 8.9 (28185 reviews) ✓ Verified | 9.0 (7835 reviews) ✓ Verified | 
| **Recording** | 8.8 (1107 reviews) | 9.0 (27229 reviews) ✓ Verified | 8.9 (7037 reviews) ✓ Verified | 
| **Participant Permissions** | 8.9 (354 reviews) | 8.9 (27467 reviews) ✓ Verified | 8.8 (7203 reviews) ✓ Verified | 
| **One-Click Join** | 9.2 (357 reviews) | 9.0 (15235 reviews) ✓ Verified | 8.9 (5685 reviews) ✓ Verified | 

#### Software Type

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Mobile** | 8.6 (1033 reviews) | 8.9 (26539 reviews) ✓ Verified | 8.8 (7325 reviews) ✓ Verified | 
| **Browser Application** | 9.0 (345 reviews) | 8.8 (13945 reviews) ✓ Verified | 8.7 (5320 reviews) ✓ Verified | 
| **Desktop Application** | 8.9 (262 reviews) | 9.2 (15881 reviews) ✓ Verified | 9.1 (5986 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 7.8 (435 reviews) | 7.8 (705 reviews) | 
| **Proactive Assistance** | Feature Not Available | 7.8 (436 reviews) | 7.9 (708 reviews) | 
| **Decision Making** | Feature Not Available | 7.8 (413 reviews) | 7.9 (670 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |

#### Responses

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | Not enough data | 
| **Document Processing** | Feature Not Available | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.5/10 | 23 |
| **Zoom Workplace** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |

#### Feedback Management

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Tagging** | 8.3 (20 reviews) | Not enough data | Not enough data | 
| **Segmentation** | 8.5 (19 reviews) | Not enough data | Not enough data | 
| **Custom Reports and Dashboards** | 8.8 (20 reviews) | Not enough data | Not enough data | 

#### Feedback Analysis

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Thematic Analysis** | 9.0 (20 reviews) | Not enough data | Not enough data | 
| **Sentiment Analysis** | 8.8 (20 reviews) | Not enough data | Not enough data | 
| **NPS/CSAT Scoring** | 8.5 (19 reviews) | Not enough data | Not enough data | 

#### Feedback Sources

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Online Reviews** | 8.4 (18 reviews) | Not enough data | Not enough data | 
| **Surveys** | 8.2 (17 reviews) | Not enough data | Not enough data | 
| **Social Media** | 7.6 (18 reviews) | Not enough data | Not enough data | 
| **Customer Service Channels** | 8.8 (18 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **AI Text Generation** | 8.7 (18 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.8 (18 reviews) | Not enough data | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | 8.1/10 | 562 |
| **Microsoft Teams** | N/A | N/A |

#### Calendar View

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Multi-Calendar View** | Not enough data | 8.3 (392 reviews) | Not enough data | 
| **Customizable Viewing** | Not enough data | 8.5 (397 reviews) | Not enough data | 

#### Shared Calendar

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Calendar Collaboration** | Not enough data | 8.5 (385 reviews) | Not enough data | 
| **Multiple Calendar Management** | Not enough data | 8.3 (386 reviews) | Not enough data | 

#### Accessibility

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Screen Reader Compatibility** | Not enough data | 8.2 (380 reviews) | Not enough data | 
| **Keyboard Shortcuts** | Not enough data | 8.0 (377 reviews) | Not enough data | 

#### Integration

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Sync Multiple Calendars** | Not enough data | 8.3 (374 reviews) | Not enough data | 
| **Import Events** | Not enough data | 8.2 (380 reviews) | Not enough data | 
| **Software Integrations** | Not enough data | 8.5 (379 reviews) | Not enough data | 

#### Notifications

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Customized Calendar Notifications** | Not enough data | 8.3 (379 reviews) | Not enough data | 
| **Location-Based Alerts** | Not enough data | 7.9 (375 reviews) | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.4 (298 reviews) | Not enough data | 
| **AI Text-to-Speech** | Not enough data | 7.5 (303 reviews) | Not enough data | 
| **AI Image-to-Text** | Not enough data | 7.5 (307 reviews) | Not enough data | 

#### Agentic AI - Calendar

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (117 reviews) | Not enough data | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | 9.2/10 | 77 |
| **Microsoft Teams** | N/A | N/A |

#### Design

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Graphics** | Not enough data | 9.2 (43 reviews) | Not enough data | 
| **Templates** | Not enough data | 9.3 (43 reviews) | Not enough data | 
| **Themes** | Not enough data | 9.3 (43 reviews) | Not enough data | 

#### Collaboration

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Multi-User Collaboration** | Not enough data | 9.4 (46 reviews) | Not enough data | 
| **Real-Time Communication** | Not enough data | 9.3 (45 reviews) | Not enough data | 

#### File Types

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Export** | Not enough data | 9.0 (42 reviews) | Not enough data | 
| **Import** | Not enough data | 9.1 (42 reviews) | Not enough data | 
| **Web Publishing** | Not enough data | 8.9 (42 reviews) | Not enough data | 

#### Edit & Revise

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Revision History** | Not enough data | 9.1 (44 reviews) | Not enough data | 
| **Suggestion Mode** | Not enough data | 9.0 (42 reviews) | Not enough data | 
| **Document Editor** | Not enough data | 9.2 (42 reviews) | Not enough data | 

#### Integrate & Embed

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Calendar** | Not enough data | 9.3 (47 reviews) | Not enough data | 
| **Website** | Not enough data | 9.1 (43 reviews) | Not enough data | 
| **Applications** | Not enough data | 9.3 (45 reviews) | Not enough data | 

#### Operating System

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **PC Operating System** | Not enough data | 9.4 (45 reviews) | Not enough data | 
| **Mac Operating System** | Not enough data | 9.1 (45 reviews) | Not enough data | 
| **Linux Operating System** | Not enough data | 8.9 (41 reviews) | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (41 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 9.2 (42 reviews) | Not enough data | 
| **AI Text-to-Image** | Not enough data | 9.2 (41 reviews) | Not enough data | 
| **AI Text-to-Speech** | Not enough data | 9.4 (40 reviews) | Not enough data | 
| **AI Image-to-Text** | Not enough data | 9.0 (41 reviews) | Not enough data | 

#### Agentic AI - Document Creation

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Proactive Assistance** | Not enough data | 9.3 (23 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | 8.1/10 | 884 |
| **Microsoft Teams** | N/A | N/A |

#### Integrations

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **MS Teams Integration** | Not enough data | 7.7 (644 reviews) | Not enough data | 
| **Email Integration** | Not enough data | 8.6 (672 reviews) | Not enough data | 
| **Zoom Integration** | Not enough data | 8.9 (673 reviews) | Not enough data | 
| **Google Meet Integration** | Not enough data | 7.7 (638 reviews) | Not enough data | 
| **Salesforce Integration** | Not enough data | 7.6 (631 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Custom Booking Page** | Not enough data | 8.1 (643 reviews) | Not enough data | 
| **Personalized Links** | Not enough data | 8.5 (658 reviews) | Not enough data | 
| **Personalized Web Embed** | Not enough data | 8.1 (630 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Set Working Hours** | Not enough data | 8.4 (639 reviews) | Not enough data | 
| **Automatic Updates** | Not enough data | 8.5 (655 reviews) | Not enough data | 
| **Buffer Times** | Not enough data | 8.4 (653 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (165 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.5 (168 reviews) | Not enough data | 

### Desk Booking

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | 8.2/10 | 42 |
| **Microsoft Teams** | N/A | N/A |

#### Seating Options

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Amenities** | Not enough data | 8.4 (19 reviews) | Not enough data | 
| **Automatic Grouping** | Not enough data | 8.1 (19 reviews) | Not enough data | 
| **Predefined Neighborhoods** | Not enough data | 8.6 (19 reviews) | Not enough data | 
| **Recurring Reservations** | Not enough data | 8.9 (19 reviews) | Not enough data | 

#### Tech Stack

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Moble App Offering** | Not enough data | 8.5 (21 reviews) | Not enough data | 
| **Employee Communications Integrations** | Not enough data | 8.8 (20 reviews) | Not enough data | 
| **Calendar Integrations** | Not enough data | 9.2 (23 reviews) | Not enough data | 
| **SSO Compatible** | Not enough data | 8.5 (19 reviews) | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.6 (19 reviews) | Not enough data | 
| **AI Text-to-Speech** | Not enough data | 7.5 (19 reviews) | Not enough data | 
| **AI Text-to-3D** | Not enough data | 7.2 (19 reviews) | Not enough data | 
| **AI Image-to-Text** | Not enough data | 7.5 (19 reviews) | Not enough data | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | 8.6/10 | 243 |
| **Microsoft Teams** | N/A | N/A |

#### Meeting Prep - AI Meeting Assistants

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Agenda Management** | Not enough data | 8.5 (122 reviews) | Not enough data | 
| **Virtual Meeting Hosting** | Not enough data | 8.8 (131 reviews) | Not enough data | 
| **Automated Scheduling** | Not enough data | 8.5 (126 reviews) | Not enough data | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Automated Note-Taking** | Not enough data | 9.0 (155 reviews) | Not enough data | 
| **Voice Recognition** | Not enough data | 8.7 (125 reviews) | Not enough data | 
| **Action Item Tracking** | Not enough data | 8.8 (129 reviews) | Not enough data | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Sentiment Analysis** | Not enough data | 8.3 (122 reviews) | Not enough data | 
| **Personalization** | Not enough data | 8.5 (124 reviews) | Not enough data | 
| **Smart Summaries** | Not enough data | 9.1 (140 reviews) | Not enough data | 

#### Accessibility - AI Meeting Assistants

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Language Translation** | Not enough data | 8.4 (123 reviews) | Not enough data | 
| **Real-Time Transcription** | Not enough data | 8.6 (128 reviews) | Not enough data | 
| **Accessibility Guidelines Compliance** | Not enough data | 8.3 (116 reviews) | Not enough data | 

#### Agentic AI - AI Meeting Assistants

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (77 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.9 (78 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.1 (80 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.1 (81 reviews) | Not enough data | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | 10.0 (5 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.6/10 | 991 |
| **Zoom Workplace** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **PBX systems, VoIP Softphone** | 7.9 (25 reviews) | Not enough data | Not enough data | 
| **Call Management** | 9.2 (38 reviews) | Not enough data | Not enough data | 
| **Network monitoring** | 9.0 (27 reviews) | Not enough data | Not enough data | 
| **Integrations** | 8.7 (42 reviews) | Not enough data | Not enough data | 
| **Virtual PBX** | 7.6 (24 reviews) | Not enough data | Not enough data | 
| **SIP trunking services** | 8.1 (24 reviews) | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Phone Calls** | 9.2 (926 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Video Calls** | 8.3 (437 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Instant Messaging** | 9.1 (718 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Screen Sharing** | 8.4 (453 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Conference Calls** | 8.9 (633 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Desk-to-Desk Calls** | 9.1 (627 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.0 (23 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.5 (24 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 8.0 (23 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 8.3 (23 reviews) | Not enough data | Not enough data | 

#### Access

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Software Pairing** | 8.7 (519 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Browser Extension** | 8.7 (576 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Individual Download** | 9.1 (690 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Advanced Features

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Hold Music** | 8.6 (641 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Automated Attendants** | 8.7 (510 reviews) ✓ Verified | Not enough data | Not enough data | 
| **VOiP Number** | 9.3 (786 reviews) ✓ Verified | Not enough data | Not enough data | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.7/10 | 792 |
| **Zoom Workplace** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.8 (9 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.2 (10 reviews) | Not enough data | Not enough data | 

#### Calling

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Record Calls** | 9.0 (604 reviews) | Not enough data | Not enough data | 
| **Generate Location** | Feature Not Available | Not enough data | Not enough data | 
| **Call Types** | 9.1 (635 reviews) | Not enough data | Not enough data | 
| **Click-to-Call** | 9.1 (650 reviews) | Not enough data | Not enough data | 
| **Auto Dialer** | 8.6 (12 reviews) | Not enough data | Not enough data | 

#### Contacts

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Personalization** | 8.7 (644 reviews) | Not enough data | Not enough data | 
| **Information Locater** | 8.6 (572 reviews) | Not enough data | Not enough data | 
| **Record Prospect Data** | 8.6 (514 reviews) | Not enough data | Not enough data | 

#### Insights

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Notes** | 8.5 (489 reviews) | Not enough data | Not enough data | 
| **Daily Summary** | 8.7 (551 reviews) | Not enough data | Not enough data | 
| **Automated Voicemails** | 8.8 (263 reviews) | Not enough data | Not enough data | 
| **Automated Emails** | Feature Not Available | Not enough data | Not enough data | 
| **Sorts Prospects** | 8.3 (400 reviews) | Not enough data | Not enough data | 
| **Automated Note Taking** | 9.1 (13 reviews) | Not enough data | Not enough data | 

### Productivity Bots

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | 8.3/10 | 16 |
| **Microsoft Teams** | N/A | N/A |

#### Agentic AI - Productivity Bots

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (10 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.2 (10 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.6 (11 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.2 (10 reviews) | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 9.1/10 | 159 |
| **Zoom Workplace** | 8.7/10 | 2573 |
| **Microsoft Teams** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (9 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.2 (10 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.5 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.8 (10 reviews) | Not enough data | 

#### Extensions

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Tenancy Flexibility** | 8.8 (91 reviews) ✓ Verified | 8.9 (1484 reviews) ✓ Verified | Not enough data | 
| **Native VoIP** | 9.2 (99 reviews) ✓ Verified | 8.8 (1460 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | 9.1 (81 reviews) ✓ Verified | 8.7 (1369 reviews) | Not enough data | 

#### Features

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Voicemail to Email** | 9.1 (124 reviews) ✓ Verified | 8.8 (1381 reviews) ✓ Verified | Not enough data | 
| **Voicemail to SMS** | Feature Not Available | 8.7 (1334 reviews) | Not enough data | 
| **File Sharing** | 9.3 (90 reviews) | 8.9 (1776 reviews) ✓ Verified | Not enough data | 
| **Voice Conferencing** | 9.3 (114 reviews) ✓ Verified | 9.2 (2023 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | 9.3 (84 reviews) ✓ Verified | 9.3 (2107 reviews) ✓ Verified | Not enough data | 
| **Conference Transcripts** | 8.9 (100 reviews) ✓ Verified | 8.8 (1603 reviews) ✓ Verified | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |
| **Microsoft Teams** | 8.6/10 | 207 |

#### Action Item Detection - AI Note-taking Software

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Action Item extraction** | Not enough data | Not enough data | 8.6 (117 reviews) | 
| **Summary Generation** | Not enough data | Not enough data | 8.9 (130 reviews) | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Speech-to-text Transcription** | Not enough data | Not enough data | 8.8 (130 reviews) | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Team-based Access** | Not enough data | Not enough data | 8.7 (128 reviews) | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | Not enough data | 8.2 (115 reviews) | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | 8.4 (123 reviews) | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Access Control** | Not enough data | Not enough data | 8.7 (117 reviews) | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Semantic Search** | Not enough data | Not enough data | 8.2 (107 reviews) | 

#### Speaker Identification - AI Note-taking Software

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Speaker Recognition** | Not enough data | Not enough data | 8.7 (124 reviews) | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | Not enough data | 

#### Automation

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Document Processing** | Feature Not Available | Not enough data | Not enough data | 

#### Autonomy

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to Dialpad Connect (8):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Zoom Workplace (17):** [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants), [Desk Booking Software](https://www.g2.com/categories/desk-booking), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Email Client Software](https://www.g2.com/categories/email-client), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom), [Productivity Bots Software](https://www.g2.com/categories/productivity-bots), [Visitor Management Software](https://www.g2.com/categories/visitor-management), [Digital Signage Software](https://www.g2.com/categories/digital-signage), [Document Creation Software](https://www.g2.com/categories/document-creation), [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture), [Calendar Software](https://www.g2.com/categories/calendar-software), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)

**Unique to Microsoft Teams (2):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Dialpad Connect | Zoom Workplace | Microsoft Teams | 
|---|---|---|---|
| **Small-Business** | 57.8% | 50.9% | 22.1% | 
| **Mid-Market** | 32.7% | 31.3% | 38.4% | 
| **Enterprise** | 9.5% | 17.7% | 39.5% | 

### By Industry

#### Dialpad Connect

- **Marketing and Advertising:** 8.2%
- **Information Technology and Services:** 8.2%
- **Computer Software:** 7.8%
- **Financial Services:** 4.7%
- **Real Estate:** 3.8%
- **Hospital & Health Care:** 2.9%
- **Non-Profit Organization Management:** 2.8%
- **Staffing and Recruiting:** 2.5%
- **Internet:** 2.4%
- **Construction:** 2.3%
- **Other:** 54.5%

#### Zoom Workplace

- **Information Technology and Services:** 8.9%
- **Computer Software:** 8.3%
- **Marketing and Advertising:** 5.7%
- **Education Management:** 5.5%
- **Higher Education:** 4.7%
- **Non-Profit Organization Management:** 4.0%
- **Financial Services:** 3.4%
- **E-Learning:** 3.3%
- **Health, Wellness and Fitness:** 3.2%
- **Hospital & Health Care:** 2.6%
- **Other:** 50.4%

#### Microsoft Teams

- **Information Technology and Services:** 17.2%
- **Computer Software:** 9.3%
- **Financial Services:** 3.7%
- **Education Management:** 3.5%
- **Marketing and Advertising:** 3.5%
- **Higher Education:** 3.3%
- **Hospital & Health Care:** 3.2%
- **Accounting:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.0%
- **Other:** 49.7%

---
## Alternatives

### Alternatives to Dialpad Connect

- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3374 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1364 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (926 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3566 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1839 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)

### Alternatives to Zoom Workplace

- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18891 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48017 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39046 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17097 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1364 reviews)
- [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews) — 4.5/5 stars (1238 reviews)
- [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (974 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5821 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)

### Alternatives to Microsoft Teams

- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48017 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39046 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18891 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12427 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (492 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews) — 4.4/5 stars (267 reviews)
- [Lark](https://www.g2.com/products/lark-lark/reviews) — 4.5/5 stars (179 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17097 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15380 reviews)

---
## Top Discussions

### Dialpad Connect

- Title: [Does anyone use UberConference as their main tool?](https://www.g2.com/discussions/does-anyone-use-uberconference-as-their-main-tool) — 11 comments, 3 upvotes
  > **Top comment:** "I use it for all audio conference and screen sharing day to day.  Also, I have weekly company meetings scheduled to dial out to the team."
- Title: [Is there a meeting duration limit?](https://www.g2.com/discussions/is-there-a-meeting-duration-limit) — 5 comments, 2 upvotes
  > **Top comment:** "No, there is no limit for the Business Plan"
- Title: [How much does Dialpad cost?](https://www.g2.com/discussions/dialpad-ai-voice-how-much-does-dialpad-cost) — 4 comments
  > **Top comment:** "You can find the prices here:..."
- Title: [Why is the hold music so bad? Why is it "essential"?](https://www.g2.com/discussions/hold-music) — 3 comments, 4 upvotes
  > **Top comment:** "We thought exactly the same thing...so we tried something a little different. Listen here... https://www.uberconference.com/holdmusiccover"
- Title: [Is Dialpad a VoIP?](https://www.g2.com/discussions/is-dialpad-a-voip) — 2 comments
  > **Top comment:** "It appears that Dialpad has VoIP capabilities: https://www.dialpad.com/features/voip-services/"

### Zoom Workplace

- Title: [How do you rate zoom for companies, what advantages does it offer?](https://www.g2.com/discussions/how-do-you-rate-zoom-for-companies-what-advantages-does-it-offer) — 48 comments, 15 upvotes
  > **Top comment:** "I like the fact that it works from any system, from phones to ipads, to your PCs, even has an app for apple car play.  The image seems to be more stable and..."
- Title: [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) — 29 comments, 11 upvotes
  > **Top comment:** "Creates a virtual live community place for connection and learning. "
- Title: [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) — 26 comments, 36 upvotes
  > **Top comment:** "yes"
- Title: [What software do I need for zoom?](https://www.g2.com/discussions/what-software-do-i-need-for-zoom) — 26 comments, 10 upvotes
  > **Top comment:** "If you own a good laptop or computer, you can download it and it will be saved on your device."
- Title: [How do you add features in Zoom?](https://www.g2.com/discussions/how-do-you-add-features-in-zoom) — 17 comments, 1 upvote
  > **Top comment:** "Depending on which features you are trying to add, you would want to visit the Zoom Marketplace.

https://marketplace.zoom.us/

Best.

Peter K."

### Microsoft Teams

- Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 19 comments, 6 upvotes
  > **Top comment:** "Collaboration "
- Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 18 comments, 10 upvotes
  > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components:

Microsoft Teams Application: You can download and install..."
- Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 12 comments, 4 upvotes
  > **Top comment:** "most used features in my work place
text based chat
video calling
team meetings"
- Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes
  > **Top comment:** "No"
- Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes
  > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dialpad-connect-vs-zoom-workplace-vs-microsoft-teams)