Compare Dialpad Connect and Zoiper
At a Glance
Market Segments
Small-Business (57.9% of reviews)
Small-Business (51.9% of reviews)
Entry-Level Pricing
$25 Per user, per month invoiced annually
No pricing available
Dialpad Connect
Star Rating
(4,151)4.4 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial is available
Browse all 3 pricing plans
Zoiper
Star Rating
(53)4.4 out of 5
Market Segments
Small-Business (51.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zoiper
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dialpad Connect excels in user experience, highlighting its clean interface that allows new team members to quickly adapt with minimal training. This ease of use is a significant advantage for businesses looking to onboard staff efficiently.
- Users say that Dialpad Connect's integration capabilities are a standout feature, with many praising its seamless connection to platforms like Salesforce and Hubspot. This functionality enhances productivity by allowing users to manage calls, messages, and meetings all in one place.
- According to verified reviews, Zoiper is recognized for its ease of setup, making it a great choice for those new to VoIP services. Users appreciate that it requires little technical knowledge for configuration, which can be a major plus for small businesses just starting out.
- Reviewers mention that while both products offer solid support, Dialpad Connect has a slight edge in overall satisfaction, with users noting the reliability of its call quality and the effectiveness of its AI features in managing conversations.
- G2 reviewers highlight that Dialpad Connect's flexibility in using the same business number across desktop and mobile devices is a significant benefit, allowing for a more cohesive communication experience compared to Zoiper, which, while functional, does not emphasize this feature as strongly.
- Users report that while Zoiper provides a good range of features for free users, Dialpad Connect's comprehensive platform, which includes advanced functionalities like voicemail to email and file sharing, positions it as a more robust solution for businesses looking for a complete communication tool.
Pricing
Entry-Level Pricing
Dialpad Connect
Pro
$25
Per user, per month invoiced annually
+ UberConference Free
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration
Zoiper
No pricing availableFree Trial
Dialpad Connect
Free Trial is available
Zoiper
No trial information availableRatings
Meets Requirements
8.9
3,215
8.9
46
Ease of Use
9.1
3,390
9.2
47
Ease of Setup
9.0
1,221
8.8
18
Ease of Admin
8.9
1,128
9.0
7
Quality of Support
8.5
2,503
8.5
41
Has the product been a good partner in doing business?
8.9
1,052
8.9
6
Product Direction (% positive)
8.2
3,066
8.4
44
Features by Category
Lead Facilitation
7.7
25
Not enough data
7.5
25
Not enough data
8.2
25
Not enough data
8.1
26
Not enough data
Organization
8.1
25
Not enough data
8.9
25
Not enough data
8.9
25
Not enough data
Performance Analysis
8.2
26
Not enough data
8.4
26
Not enough data
Sales Analysis
8.1
24
Not enough data
8.0
24
Not enough data
Generative AI
Feature Not Available
Not enough data
9.3
16
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.7
1271
Not enough data
8.8
287
Not enough data
8.9
44
Not enough data
8.9
322
Not enough data
9.2
47
Not enough data
Meeting Coordination
8.7
1185
Not enough data
8.8
1107
Not enough data
8.9
354
Not enough data
9.2
357
Not enough data
Software Type
8.6
1033
Not enough data
9.0
345
Not enough data
8.9
262
Not enough data
Agentic AI - Video Conferencing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Feedback Management
8.3
20
Not enough data
8.5
19
Not enough data
8.8
20
Not enough data
Feedback Analysis
9.0
20
Not enough data
8.8
20
Not enough data
8.5
19
Not enough data
Feedback Sources
8.4
18
Not enough data
8.2
17
Not enough data
7.6
18
Not enough data
8.8
18
Not enough data
Generative AI
8.7
18
Not enough data
8.8
18
Not enough data
Platform Basics - VoIP Providers
8.0
24
Not enough data
9.3
35
Not enough data
9.0
27
Not enough data
8.6
37
Not enough data
7.6
24
Not enough data
8.1
24
Not enough data
Basic Communication
9.2
919
|
Verified
Not enough data
8.3
436
|
Verified
Not enough data
9.1
716
|
Verified
Not enough data
8.4
453
|
Verified
Not enough data
8.9
632
|
Verified
Not enough data
9.1
627
|
Verified
Not enough data
Agentic AI - VoIP Providers
7.9
22
Not enough data
8.5
24
Not enough data
8.0
23
Not enough data
8.2
22
Not enough data
Access
8.7
518
|
Verified
Not enough data
8.7
575
|
Verified
Not enough data
9.1
689
|
Verified
Not enough data
Advanced Features
8.6
641
|
Verified
Not enough data
8.7
510
|
Verified
Not enough data
9.3
785
|
Verified
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
7.8
9
Not enough data
8.2
10
Not enough data
Calling
9.0
602
Not enough data
Feature Not Available
Not enough data
9.1
634
Not enough data
9.1
648
Not enough data
8.3
10
Not enough data
Contacts
8.7
644
Not enough data
8.6
571
Not enough data
8.6
513
Not enough data
Insights
8.5
488
Not enough data
8.7
550
Not enough data
8.8
262
Not enough data
Feature Not Available
Not enough data
8.3
400
Not enough data
9.1
13
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
91
|
Verified
8.9
22
9.2
98
|
Verified
9.0
22
|
Verified
9.1
81
|
Verified
8.6
22
Features
9.1
123
|
Verified
8.5
24
Feature Not Available
Feature Not Available
9.3
90
7.3
20
|
Verified
9.3
114
|
Verified
9.3
25
|
Verified
9.3
84
|
Verified
7.5
21
|
Verified
8.9
100
|
Verified
Feature Not Available
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dialpad Connect and Zoiper are categorized as UCaaS Platforms
Unique Categories
Dialpad Connect is categorized as AI Agents For Business Operations, AI Customer Support Agents, Feedback Analytics, AI Sales Assistant, Google Workspace Communication Tools, Outbound Call Tracking, VoIP Providers, and Video Conferencing
Zoiper has no unique categories
Reviews
Reviewers' Company Size
Dialpad Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoiper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.2%
Information Technology and Services
8.2%
Computer Software
7.8%
Financial Services
4.7%
Real Estate
3.8%
Other
67.3%
Information Technology and Services
9.6%
Telecommunications
7.7%
Food & Beverages
7.7%
Consumer Services
7.7%
Computer Software
7.7%
Other
59.6%
Alternatives
Discussions
Does anyone use UberConference as their main tool?
11 Comments
BS
I use it for all audio conference and screen sharing day to day. Also, I have weekly company meetings scheduled to dial out to the team.Read more
Is there a meeting duration limit?
5 Comments
ML
No, there is no limit for the Business PlanRead more
Zoiper has no more discussions with answers
