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Compare Dialpad Connect and VoIP.ms 
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At a Glance
Market Segments
Small-Business (57.9% of reviews)
Small-Business (89.9% of reviews)
Entry-Level Pricing
$25 Per user, per month invoiced annually
$0.009 Per Incoming Minute
Dialpad Connect
Star Rating
(3,947)4.4 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial is available
Browse all 3 pricing plansVoIP.ms
Star Rating
(106)4.6 out of 5
Market Segments
Small-Business (89.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.009 Per Incoming Minute
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dialpad Connect excels in its AI Text Generation feature, scoring 9.2, which reviewers mention significantly enhances their communication efficiency. In contrast, VoIP.ms received a lower score of 8.8 for the same feature, indicating less advanced capabilities in this area.
- Reviewers mention that VoIP.ms shines in its Basic Communication features, particularly in Phone Calls, where it scored 9.6 compared to Dialpad Connect's 9.2. Users on G2 appreciate the clarity and reliability of VoIP.ms for voice calls, making it a preferred choice for businesses prioritizing call quality.
- G2 users highlight Dialpad Connect's superior Instant Messaging feature, scoring 9.1, which is notably higher than VoIP.ms's score of 7.9. Reviewers say that the seamless integration of messaging within Dialpad Connect enhances team collaboration and responsiveness.
- Users say that VoIP.ms offers a more flexible pricing model, with an entry-level price of $0.009 per incoming minute, making it a cost-effective option for businesses with varying call volumes. In contrast, Dialpad Connect's fixed pricing of $25 per user per month may not suit all small businesses.
- Reviewers mention that Dialpad Connect's Quality of Support is rated at 8.6, which is lower than VoIP.ms's impressive 9.3. Users report that VoIP.ms provides more responsive and helpful customer service, which is crucial for businesses needing immediate assistance.
- Users on G2 report that Dialpad Connect's Automated Emails feature scores 8.4, while VoIP.ms does not have a comparable feature, indicating that Dialpad Connect may be better suited for businesses looking to automate their communication processes.
Pricing
Entry-Level Pricing
Dialpad Connect
Pro
$25
Per user, per month invoiced annually
+ UberConference Free
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration
VoIP.ms
Local Pay Per Minute - CAN & US48
$0.009
Per Incoming Minute
Get instant access to 50+ robust features including Call Encryption, Call Recording, Ring Groups, Digital Receptionist (IVR) and much more at a fraction of the cost.
- • Local phone numbers (DIDs) starting at $0.85/unt
- • Outgoing Calls starting at $0.01/min in US48 and $0.005/min in Canada
Free Trial
Dialpad Connect
Free Trial is available
VoIP.ms
No trial information availableRatings
Meets Requirements
8.9
3,196
9.1
64
Ease of Use
9.1
3,216
9.1
64
Ease of Setup
9.0
1,201
8.8
49
Ease of Admin
8.9
1,111
9.3
47
Quality of Support
8.5
2,485
9.1
62
Has the product been a good partner in doing business?
8.9
1,035
9.3
48
Product Direction (% positive)
8.2
3,051
9.1
53
Features by Category
Lead Facilitation
7.9
27
Not enough data
7.7
27
Not enough data
8.3
27
Not enough data
8.3
28
Not enough data
Organization
8.3
27
Not enough data
9.0
27
Not enough data
8.9
26
Not enough data
Performance Analysis
8.3
28
Not enough data
8.5
28
Not enough data
Sales Analysis
8.2
26
Not enough data
8.1
26
Not enough data
Generative AI
9.1
17
Not enough data
9.3
17
Not enough data
Agentic AI - AI Sales Assistant
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Collaboration Tools
8.7
1276
Not enough data
8.8
292
Not enough data
9.0
49
Not enough data
9.0
327
Not enough data
9.3
52
Not enough data
Meeting Coordination
8.7
1191
Not enough data
8.8
1112
Not enough data
8.9
359
Not enough data
9.2
362
Not enough data
Software Type
8.6
1039
Not enough data
9.0
350
Not enough data
8.9
267
Not enough data
Agentic AI - Video Conferencing
9.4
8
Not enough data
9.4
8
Not enough data
9.8
8
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
8.3
21
Not enough data
8.6
20
Not enough data
8.9
21
Not enough data
Feedback Analysis
9.0
21
Not enough data
8.9
21
Not enough data
8.6
20
Not enough data
Feedback Sources
8.5
19
Not enough data
8.3
18
Not enough data
7.7
19
Not enough data
8.8
19
Not enough data
Generative AI
8.7
18
Not enough data
8.8
18
Not enough data
Platform Basics - VoIP Providers
8.3
29
Not enough data
9.3
31
Not enough data
9.1
29
Not enough data
8.6
32
Not enough data
8.0
29
Not enough data
8.4
29
Not enough data
Basic Communication
9.2
900
|
Verified
9.6
49
8.3
437
|
Verified
Feature Not Available
9.1
711
|
Verified
7.9
24
8.4
457
|
Verified
Feature Not Available
8.9
636
|
Verified
8.9
31
9.2
630
|
Verified
8.9
30
Agentic AI - VoIP Providers
8.3
27
Not enough data
8.8
28
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
Access
8.7
523
|
Verified
8.8
21
8.7
578
|
Verified
Feature Not Available
9.1
691
|
Verified
Feature Not Available
Advanced Features
8.7
643
|
Verified
8.6
29
8.7
514
|
Verified
8.9
28
9.3
787
|
Verified
9.4
44
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
8.5
13
Not enough data
8.7
14
Not enough data
Calling
9.0
606
Not enough data
Feature Not Available
Not enough data
9.1
637
Not enough data
9.1
652
Not enough data
8.8
14
Not enough data
Contacts
8.7
649
Not enough data
8.6
576
Not enough data
8.6
517
Not enough data
Insights
8.5
493
Not enough data
8.7
554
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
405
Not enough data
9.3
16
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
91
|
Verified
Not enough data
9.2
97
|
Verified
Not enough data
9.0
80
|
Verified
Not enough data
Features
9.1
122
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
89
Not enough data
9.3
113
|
Verified
Not enough data
9.3
84
|
Verified
Not enough data
8.9
99
|
Verified
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dialpad Connect and VoIP.ms are categorized as VoIP Providers
Unique Categories
Dialpad Connect is categorized as AI Agents For Business Operations, AI Customer Support Agents, UCaaS Platforms, Feedback Analytics, AI Sales Assistant, Google Workspace Communication Tools, Outbound Call Tracking, and Video Conferencing
VoIP.ms has no unique categories
Reviews
Reviewers' Company Size
Dialpad Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VoIP.ms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.5%
Information Technology and Services
8.4%
Computer Software
8.1%
Financial Services
4.7%
Real Estate
3.6%
Other
66.8%
Information Technology and Services
14.6%
Computer Software
10.1%
Marketing and Advertising
5.6%
Computer & Network Security
5.6%
Retail
4.5%
Other
59.6%
Discussions
Does anyone use UberConference as their main tool?
11 Comments
DM
I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful. Read more
What is the most reliable, home Analog Telephone Adapter VoIP 1 FXS
2 Comments
DJ
I found the lack of product selection and availability, 20-year-old designs, and generally poor line output quality are major issues with VOIP ATA devices. ...Read more
What sip phone do you enjoy?
1 Comment
JS
My most recent acquisition was the Yealink T-21. Very nice phone for very good price. Upgrade to the most recent software to avoid unwanted probing calls...Read more
How can I advertise and promote VOIP.ms?
1 Comment
AC
In matters of analysis, it is true and effective in development, improving.Read more
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