Compare Dialpad Connect and Ringover 
At a Glance
Market Segments
Small-Business (57.7% of reviews)
Small-Business (78.9% of reviews)
Entry-Level Pricing
$25 Per user, per month invoiced annually
$24.00 1 User Per Month
Dialpad Connect
Star Rating
(4,072)4.4 out of 5
Market Segments
Small-Business (57.7% of reviews)
Pros & Cons
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial is available
Browse all 3 pricing plansRingover
Star Rating
(476)4.6 out of 5
Market Segments
Small-Business (78.9% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dialpad Connect excels in user experience, with many praising its clean interface that allows new team members to quickly adapt with minimal training. Users appreciate the ability to manage calls, messages, and meetings all in one platform, enhancing overall productivity.
- Users say that Ringover stands out for its reliable customer support and ease of configuration. Reviewers highlight the platform's efficiency and the quick responses from support staff, making it a solid choice for businesses that prioritize assistance and setup.
- According to verified reviews, Dialpad Connect offers superior call management features, with users noting the reliable call quality and the integration capabilities with tools like Salesforce and Hubspot, which streamline their sales processes effectively.
- Reviewers mention that while Ringover provides good statistics for tracking call activity, Dialpad Connect's AI-driven features make it easier to follow conversations and manage communications, which can be a game-changer for teams focused on collaboration.
- G2 reviewers highlight that Dialpad Connect's flexibility in using the same business number across both desktop and mobile platforms is a significant advantage, allowing for seamless communication regardless of location, which is particularly beneficial for remote teams.
- Users report that while both platforms are user-friendly, Ringover slightly edges out in terms of setup ease, with many users appreciating its straightforward configuration options. However, Dialpad Connect's comprehensive feature set and integration capabilities often outweigh this advantage for users needing more robust functionalities.
Pricing
Entry-Level Pricing
Dialpad Connect
Pro
$25
Per user, per month invoiced annually
+ UberConference Free
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration
Ringover
SMART
$24.00
1 User Per Month
The essentials for your business phone system
- Free & unlimited calls to landlines & mobiles in up to 90 worldwide destinations**
- 1 personal landline number ($5/ extra number)
- No minimum number of users
Free Trial
Dialpad Connect
Free Trial is available
Ringover
Free Trial is available
Ratings
Meets Requirements
8.9
3,209
9.1
389
Ease of Use
9.1
3,328
9.3
401
Ease of Setup
9.0
1,215
9.2
363
Ease of Admin
8.9
1,119
8.9
182
Quality of Support
8.5
2,497
9.0
385
Has the product been a good partner in doing business?
8.9
1,043
8.8
182
Product Direction (% positive)
8.2
3,062
9.2
378
Features by Category
Lead Facilitation
7.9
27
Not enough data
7.7
27
Not enough data
8.3
27
Not enough data
8.3
28
Not enough data
Organization
8.3
27
Not enough data
9.0
27
Not enough data
9.0
27
Not enough data
Performance Analysis
8.3
28
Not enough data
8.5
28
Not enough data
Sales Analysis
8.2
26
Not enough data
8.1
26
Not enough data
Generative AI
Feature Not Available
Not enough data
9.4
18
Not enough data
Agentic AI - AI Sales Assistant
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Channels
Not enough data
9.2
191
Not enough data
8.6
173
Not enough data
8.5
169
Not enough data
8.6
172
Not enough data
8.4
161
Generative AI
Not enough data
8.4
73
Functions
Not enough data
9.0
166
Not enough data
9.0
168
Not enough data
8.8
172
Not enough data
8.7
163
Not enough data
8.8
165
Not enough data
8.8
163
Not enough data
8.8
163
Not enough data
8.8
163
Agentic AI - Contact Center
Not enough data
8.0
33
Not enough data
8.6
39
Not enough data
8.4
31
Not enough data
8.1
32
Administrative
Not enough data
8.9
160
Not enough data
9.0
163
Not enough data
9.0
172
Not enough data
9.0
160
Not enough data
8.9
159
Collaboration Tools
8.7
1276
9.5
10
8.8
292
9.6
9
9.0
49
9.5
10
9.0
327
9.0
10
9.3
52
9.5
10
Meeting Coordination
8.7
1191
Feature Not Available
8.8
1112
Feature Not Available
8.9
359
9.5
10
9.2
362
9.5
10
Software Type
8.6
1039
9.3
10
9.0
350
9.3
9
8.9
267
9.7
10
Agentic AI - Video Conferencing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Feedback Management
8.3
20
Not enough data
8.5
19
Not enough data
8.8
20
Not enough data
Feedback Analysis
9.0
20
Not enough data
8.8
20
Not enough data
8.5
19
Not enough data
Feedback Sources
8.4
18
Not enough data
8.2
17
Not enough data
7.6
18
Not enough data
8.8
18
Not enough data
Generative AI
8.7
18
Not enough data
8.8
18
Not enough data
Basic Communication - Cloud PBX
Not enough data
9.3
10
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.7
10
Advanced Features - Cloud PBX
Not enough data
9.1
9
Not enough data
9.2
11
Not enough data
9.4
11
Not enough data
9.3
10
Platform Basics - VoIP Providers
8.3
29
7.6
12
9.3
35
7.7
14
9.1
30
7.8
12
8.8
40
8.1
15
8.0
29
6.9
12
8.4
29
7.1
13
Basic Communication
9.2
915
|
Verified
9.3
81
8.3
438
|
Verified
7.6
64
9.1
717
|
Verified
8.5
74
8.4
458
|
Verified
7.5
69
8.9
636
|
Verified
8.1
72
9.2
632
|
Verified
8.7
73
Agentic AI - VoIP Providers
8.3
27
5.5
7
8.8
28
6.5
8
8.3
28
6.0
7
8.5
27
5.5
7
Access
8.7
523
|
Verified
8.2
65
8.8
580
|
Verified
8.4
69
9.1
693
|
Verified
8.3
70
Advanced Features
8.7
644
|
Verified
8.4
70
8.7
514
|
Verified
8.3
69
9.3
789
|
Verified
9.0
74
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
8.5
13
7.5
20
8.7
14
7.5
20
Calling
9.0
606
9.4
138
Feature Not Available
8.7
130
9.1
638
9.2
132
9.1
652
9.3
133
8.8
14
8.4
25
Contacts
8.7
648
8.8
130
8.6
575
8.8
123
8.6
517
8.8
125
Insights
8.5
492
9.1
130
8.7
554
8.9
128
8.8
262
8.7
125
Feature Not Available
8.0
123
8.3
404
8.0
121
9.3
17
8.3
22
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
91
|
Verified
9.5
7
9.2
98
|
Verified
9.3
7
9.1
81
|
Verified
9.5
7
Features
9.1
122
|
Verified
9.8
7
Feature Not Available
9.7
6
9.3
90
9.7
6
9.3
114
|
Verified
9.7
6
9.3
84
|
Verified
10.0
6
8.9
100
|
Verified
10.0
6
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dialpad Connect and Ringover are categorized as UCaaS Platforms, Outbound Call Tracking, VoIP Providers, and Video Conferencing
Unique Categories
Dialpad Connect is categorized as AI Agents For Business Operations, AI Customer Support Agents, Feedback Analytics, AI Sales Assistant, and Google Workspace Communication Tools
Ringover is categorized as Cloud PBX Platforms and Contact Center
Reviews
Reviewers' Company Size
Dialpad Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ringover
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.3%
Information Technology and Services
8.2%
Computer Software
7.9%
Financial Services
4.7%
Real Estate
3.7%
Other
67.2%
Staffing and Recruiting
7.6%
Insurance
6.9%
Computer Software
6.7%
Consumer Services
5.7%
Marketing and Advertising
5.7%
Other
67.5%
Discussions
Does anyone use UberConference as their main tool?
11 Comments
DM
I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful. Read more
What does Ringover do?
1 Comment
Official Response from Ringover
We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to...Read more
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