# Dialpad Connect vs Ringover Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Dialpad Connect excels in providing a comprehensive phone system that is not limited to traditional hardware. Users appreciate the flexibility of being able to operate the system from anywhere, which enhances their productivity and communication capabilities.
- **Users say** that Ringover stands out for its **intuitive interface** and ease of use. Many find it straightforward to manage calls and messages, with seamless integration into CRM systems, making it a solid choice for teams looking to streamline their communications.
- **Reviewers mention** that Dialpad Connect's AI features, such as **call recording recaps** , are particularly beneficial for recalling important conversations. This functionality is highlighted as a significant advantage for users who need to review discussions for clarity or follow-up.
- **According to verified reviews** , Ringover's initial setup process is praised for being **quick and easy** , allowing users to get started without extensive training. This is a notable benefit for small businesses that may lack dedicated IT resources.
- **G2 reviewers highlight** that Dialpad Connect offers robust **call management features** , which users find effective for organizing and tracking communications. This capability is particularly useful for teams that rely heavily on phone interactions.
- **Users report** that while Ringover provides a solid experience, it sometimes lacks the advanced features found in Dialpad Connect, such as **auto attendants** and the convenience of no passcode required for conferencing, which can enhance user experience during meetings.



| | Dialpad Connect | Ringover | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 4,173 | 491 | 
| **Largest Market Segment** | Small-Business (57.8% of reviews) | Small-Business (78.7% of reviews) | 
| **Entry Level Price** | $25 Per user, per month invoiced annually | $24.00 1 User Per Month | 

---
## Top Pros & Cons

### Dialpad Connect

Pros:
- Ease of Use (126 reviews)
- Call Management (70 reviews)

Cons:
- Call Issues (55 reviews)
- Connection Issues (42 reviews)

### Ringover

Pros:
- Ease of Use (79 reviews)
- Customer Support (52 reviews)

Cons:
- Expensive (12 reviews)
- High Cost (12 reviews)

---
## Ratings Comparison
| Rating | Dialpad Connect | Ringover | 
|---|---|---|
  | **Meets Requirements** | 8.9 (3228 reviews) | 9.1 (400 reviews) | 
  | **Ease of Use** | 9.1 (3405 reviews) | 9.3 (412 reviews) | 
  | **Ease of Setup** | 9.0 (1231 reviews) | 9.2 (374 reviews) | 
  | **Ease of Admin** | 8.9 (1137 reviews) | 9.0 (191 reviews) | 
  | **Quality of Support** | 8.5 (2516 reviews) | 9.1 (396 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (1061 reviews) | 8.8 (190 reviews) | 
  | **Product Direction (% positive)** | 8.2 (3074 reviews) | 9.2 (388 reviews) | 

---
## Pricing

### Dialpad Connect

#### Entry-Level Pricing

Plan: Pro

Price: $25 Per user, per month invoiced annually

Description: + UberConference Free

Key Features:
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration

[Browse all 3 editions](https://www.g2.com/products/dialpad-connect/pricing)

#### Free Trial

Yes

### Ringover

#### Entry-Level Pricing

Plan: SMART

Price: $24.00 1 User Per Month

Description: The essentials for your business phone system

Key Features:
- Free & unlimited calls to landlines & mobiles in up to 90 worldwide destinations**
- 1 personal landline number ($5/ extra number)
- No minimum number of users

[Browse all 2 editions](https://www.g2.com/products/ringover/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.3/10 | 31 |
| **Ringover** | N/A | N/A |

#### Lead Facilitation

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Customer-facing Chatbot** | 7.7 (25 reviews) | Not enough data | 
| **Lead Qualification** | 7.5 (25 reviews) | Not enough data | 
| **Lead Follow-up** | 8.2 (25 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.1 (26 reviews) | Not enough data | 

#### Organization

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.1 (25 reviews) | Not enough data | 
| **Data Entry** | 8.9 (25 reviews) | Not enough data | 
| **Integrations / APIs** | 8.9 (25 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Coaching ** | 8.2 (26 reviews) | Not enough data | 
| **Peformance Tracking** | 8.4 (26 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **ROI Forecasting ** | 8.1 (24 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.0 (24 reviews) | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | 9.3 (16 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Ringover** | 8.7/10 | 230 |

#### Channels

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Voice** | Not enough data | 9.3 (200 reviews) | 
| **Social** | Not enough data | 8.6 (173 reviews) | 
| **Web Chat** | Not enough data | 8.5 (169 reviews) | 
| **Mobile SMS** | Not enough data | 8.6 (174 reviews) | 
| **Email** | Not enough data | 8.4 (161 reviews) | 

#### Generative AI

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | 8.4 (73 reviews) | 

#### Functions

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Session Routing** | Not enough data | 9.0 (166 reviews) | 
| **Session Queuing** | Not enough data | 9.0 (168 reviews) | 
| **Concurrent Calling** | Not enough data | 8.8 (173 reviews) | 
| **Speech Analytics** | Not enough data | 8.7 (164 reviews) | 
| **Auto Dialer** | Not enough data | 8.8 (165 reviews) | 
| **IVR** | Not enough data | 8.8 (164 reviews) | 
| **Inbound Screen Pop** | Not enough data | 8.8 (163 reviews) | 
| **Persistent Data** | Not enough data | 8.7 (165 reviews) | 

#### Agentic AI - Contact Center

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (34 reviews) | 
| **Cross-system Integration** | Not enough data | 8.7 (42 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.5 (32 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (33 reviews) | 

#### Administrative

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Session Summary Notes** | Not enough data | 8.9 (161 reviews) | 
| **Administrator Access** | Not enough data | 9.1 (164 reviews) | 
| **Reporting & Dashboards** | Not enough data | 9.0 (175 reviews) | 
| **Session Recording** | Not enough data | 9.0 (161 reviews) | 
| **Agent Scheduling and Assignment** | Not enough data | 8.9 (159 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.9/10 | 1588 |
| **Ringover** | 9.4/10 | 12 |

#### Collaboration Tools

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Screen Sharing** | 8.7 (1270 reviews) | 9.5 (10 reviews) | 
| **Presentations** | 8.8 (287 reviews) | 9.6 (9 reviews) | 
| **Whiteboarding** | 8.9 (44 reviews) | 9.5 (10 reviews) | 
| **Live Chat** | 8.9 (322 reviews) | 9.0 (10 reviews) | 
| **Hand Raising** | 9.2 (47 reviews) | 9.5 (10 reviews) | 

#### Meeting Coordination

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Scheduling** | 8.7 (1185 reviews) | Feature Not Available | 
| **Recording** | 8.8 (1107 reviews) | Feature Not Available | 
| **Participant Permissions** | 8.9 (354 reviews) | 9.5 (10 reviews) | 
| **One-Click Join** | 9.2 (357 reviews) | 9.5 (10 reviews) | 

#### Software Type

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Mobile** | 8.6 (1033 reviews) | 9.3 (10 reviews) | 
| **Browser Application** | 9.0 (345 reviews) | 9.3 (9 reviews) | 
| **Desktop Application** | 8.9 (262 reviews) | 9.7 (10 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Responses

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Feature Not Available | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.5/10 | 23 |
| **Ringover** | N/A | N/A |

#### Feedback Management

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Tagging** | 8.3 (20 reviews) | Not enough data | 
| **Segmentation** | 8.5 (19 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.8 (20 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Thematic Analysis** | 9.0 (20 reviews) | Not enough data | 
| **Sentiment Analysis** | 8.8 (20 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | 8.5 (19 reviews) | Not enough data | 

#### Feedback Sources

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Online Reviews** | 8.4 (18 reviews) | Not enough data | 
| **Surveys** | 8.2 (17 reviews) | Not enough data | 
| **Social Media** | 7.6 (18 reviews) | Not enough data | 
| **Customer Service Channels** | 8.8 (18 reviews) | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **AI Text Generation** | 8.7 (18 reviews) | Not enough data | 
| **AI Text Summarization** | 8.8 (18 reviews) | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Ringover** | 9.3/10 | 14 |

#### Basic Communication - Cloud PBX

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Call Management** | Not enough data | 9.4 (11 reviews) | 
| **Communication Management** | Not enough data | 9.0 (10 reviews) | 
| **Scalability** | Not enough data | 9.2 (10 reviews) | 
| **Integrations** | Not enough data | 9.0 (12 reviews) | 
| **Mobile Accessibility** | Not enough data | 9.5 (10 reviews) | 
| **Accessibility** | Not enough data | 9.7 (10 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Security and Compliance** | Not enough data | 9.1 (9 reviews) | 
| **Analytics and Reporting** | Not enough data | 9.2 (11 reviews) | 
| **Support and Reliability** | Not enough data | 9.4 (11 reviews) | 
| **Automated attendant** | Not enough data | 9.3 (10 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.6/10 | 998 |
| **Ringover** | 7.7/10 | 87 |

#### Platform Basics - VoIP Providers

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 7.9 (25 reviews) | 7.6 (12 reviews) | 
| **Call Management** | 9.1 (41 reviews) | 7.7 (14 reviews) | 
| **Network monitoring** | 9.0 (27 reviews) | 7.8 (12 reviews) | 
| **Integrations** | 8.8 (44 reviews) | 8.1 (15 reviews) | 
| **Virtual PBX** | 7.6 (24 reviews) | 6.9 (12 reviews) | 
| **SIP trunking services** | 8.1 (24 reviews) | 7.1 (13 reviews) | 

#### Basic Communication

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Phone Calls** | 9.2 (929 reviews) ✓ Verified | 9.3 (82 reviews) | 
| **Video Calls** | 8.3 (439 reviews) ✓ Verified | 7.6 (64 reviews) | 
| **Instant Messaging** | 9.1 (720 reviews) ✓ Verified | 8.5 (74 reviews) | 
| **Screen Sharing** | 8.4 (454 reviews) ✓ Verified | 7.5 (69 reviews) | 
| **Conference Calls** | 8.9 (634 reviews) ✓ Verified | 8.1 (72 reviews) | 
| **Desk-to-Desk Calls** | 9.1 (628 reviews) ✓ Verified | 8.7 (73 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (23 reviews) | 5.5 (7 reviews) | 
| **Cross-system Integration** | 8.6 (25 reviews) | 6.5 (8 reviews) | 
| **Adaptive Learning** | 8.0 (23 reviews) | 6.0 (7 reviews) | 
| **Proactive Assistance** | 8.3 (23 reviews) | 5.5 (7 reviews) | 

#### Access

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Software Pairing** | 8.7 (519 reviews) ✓ Verified | 8.2 (65 reviews) | 
| **Browser Extension** | 8.7 (576 reviews) ✓ Verified | 8.4 (69 reviews) | 
| **Individual Download** | 9.1 (690 reviews) ✓ Verified | 8.3 (70 reviews) | 

#### Advanced Features

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Hold Music** | 8.6 (641 reviews) ✓ Verified | 8.4 (70 reviews) | 
| **Automated Attendants** | 8.7 (510 reviews) ✓ Verified | 8.3 (69 reviews) | 
| **VOiP Number** | 9.3 (786 reviews) ✓ Verified | 9.0 (74 reviews) | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.7/10 | 793 |
| **Ringover** | 8.6/10 | 154 |

#### Agentic AI - Outbound Call Tracking

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (9 reviews) | 7.5 (20 reviews) | 
| **Natural Language Interaction** | 8.2 (10 reviews) | 7.5 (20 reviews) | 

#### Calling

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Record Calls** | 9.0 (605 reviews) | 9.4 (138 reviews) | 
| **Generate Location** | Feature Not Available | 8.7 (130 reviews) | 
| **Call Types** | 9.1 (636 reviews) | 9.2 (133 reviews) | 
| **Click-to-Call** | 9.1 (650 reviews) | 9.3 (133 reviews) | 
| **Auto Dialer** | 8.6 (12 reviews) | 8.4 (25 reviews) | 

#### Contacts

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Personalization** | 8.7 (644 reviews) | 8.8 (130 reviews) | 
| **Information Locater** | 8.6 (572 reviews) | 8.8 (123 reviews) | 
| **Record Prospect Data** | 8.6 (514 reviews) | 8.8 (125 reviews) | 

#### Insights

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Notes** | 8.5 (489 reviews) | 9.1 (130 reviews) | 
| **Daily Summary** | 8.7 (551 reviews) | 8.9 (128 reviews) | 
| **Automated Voicemails** | 8.8 (263 reviews) | 8.7 (125 reviews) | 
| **Automated Emails** | Feature Not Available | 8.0 (123 reviews) | 
| **Sorts Prospects** | 8.3 (400 reviews) | 8.0 (121 reviews) | 
| **Automated Note Taking** | 9.1 (13 reviews) | 8.3 (22 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 9.1/10 | 161 |
| **Ringover** | 9.6/10 | 10 |

#### Agentic AI - UCaaS Platforms

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Tenancy Flexibility** | 8.8 (91 reviews) ✓ Verified | 9.5 (7 reviews) | 
| **Native VoIP** | 9.2 (99 reviews) ✓ Verified | 9.3 (7 reviews) | 
| **CCaaS Option** | 9.1 (81 reviews) ✓ Verified | 9.5 (7 reviews) | 

#### Features

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Voicemail to Email** | 9.1 (125 reviews) ✓ Verified | 9.8 (7 reviews) | 
| **Voicemail to SMS** | Feature Not Available | 9.7 (6 reviews) | 
| **File Sharing** | 9.3 (91 reviews) | 9.7 (6 reviews) | 
| **Voice Conferencing** | 9.3 (114 reviews) ✓ Verified | 9.7 (6 reviews) | 
| **Video Conferencing** | 9.3 (85 reviews) ✓ Verified | 10.0 (6 reviews) | 
| **Conference Transcripts** | 8.9 (100 reviews) ✓ Verified | 10.0 (6 reviews) | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Feature Not Available | Not enough data | 

#### Autonomy

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Dialpad Connect | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to Dialpad Connect (5):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools)

**Unique to Ringover (2):** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Contact Center Software](https://www.g2.com/categories/contact-center)


---
## Reviewer Demographics

### By Company Size

| Segment | Dialpad Connect | Ringover | 
|---|---|---|
| **Small-Business** | 57.8% | 78.7% | 
| **Mid-Market** | 32.7% | 20.8% | 
| **Enterprise** | 9.5% | 0.4% | 

### By Industry

#### Dialpad Connect

- **Information Technology and Services:** 8.2%
- **Marketing and Advertising:** 8.2%
- **Computer Software:** 7.8%
- **Financial Services:** 4.7%
- **Real Estate:** 3.8%
- **Hospital & Health Care:** 2.9%
- **Non-Profit Organization Management:** 2.9%
- **Staffing and Recruiting:** 2.5%
- **Internet:** 2.4%
- **Construction:** 2.3%
- **Other:** 54.5%

#### Ringover

- **Staffing and Recruiting:** 7.6%
- **Insurance:** 6.7%
- **Computer Software:** 6.7%
- **Marketing and Advertising:** 5.6%
- **Consumer Services:** 5.6%
- **Information Technology and Services:** 4.9%
- **Telecommunications:** 3.0%
- **Individual & Family Services:** 3.0%
- **Business Supplies and Equipment:** 2.8%
- **Retail:** 2.8%
- **Other:** 51.4%

---
## Alternatives

### Alternatives to Dialpad Connect

- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2387 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1593 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3377 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (928 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56418 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3570 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1845 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)

### Alternatives to Ringover

- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1593 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1845 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2387 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3570 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56418 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3377 reviews)

---
## Top Discussions

### Dialpad Connect

- Title: [Does anyone use UberConference as their main tool?](https://www.g2.com/discussions/does-anyone-use-uberconference-as-their-main-tool) — 11 comments, 3 upvotes
  > **Top comment:** "I use it for all audio conference and screen sharing day to day.  Also, I have weekly company meetings scheduled to dial out to the team."
- Title: [Is there a meeting duration limit?](https://www.g2.com/discussions/is-there-a-meeting-duration-limit) — 5 comments, 2 upvotes
  > **Top comment:** "No, there is no limit for the Business Plan"
- Title: [How much does Dialpad cost?](https://www.g2.com/discussions/dialpad-ai-voice-how-much-does-dialpad-cost) — 4 comments
  > **Top comment:** "You can find the prices here:..."
- Title: [Why is the hold music so bad? Why is it "essential"?](https://www.g2.com/discussions/hold-music) — 3 comments, 4 upvotes
  > **Top comment:** "We thought exactly the same thing...so we tried something a little different. Listen here... https://www.uberconference.com/holdmusiccover"
- Title: [Is Dialpad a VoIP?](https://www.g2.com/discussions/is-dialpad-a-voip) — 2 comments
  > **Top comment:** "It appears that Dialpad has VoIP capabilities: https://www.dialpad.com/features/voip-services/"

### Ringover

- Title: [What does Ringover do?](https://www.g2.com/discussions/what-does-ringover-do) — 1 comment *(includes official response)*
  > **Top comment:** "We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to..."
- Title: [How do I cancel my Ringover account?](https://www.g2.com/discussions/how-do-i-cancel-my-ringover-account) — 1 comment
  > **Top comment:** "or end of contract"
- Title: [How does Ringover work?](https://www.g2.com/discussions/how-does-ringover-work) — 1 comment
  > **Top comment:** "Don't use it"

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dialpad-connect-vs-ringover)