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At a Glance
Market Segments
Small-Business (57.9% of reviews)
Small-Business (72.6% of reviews)
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free 1 user Per Month
Dialpad Connect
Star Rating
(3,947)4.4 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial is available
Browse all 3 pricing plansRing.io
Star Rating
(62)4.5 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 user Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Ring.io excels in Ease of Setup with a score of 9.2, while Dialpad Connect falls behind at 8.7. Reviewers mention that Ring.io's onboarding process is straightforward and user-friendly, making it easier for small businesses to get started quickly.
- Reviewers mention that Ring.io offers superior Quality of Support with a score of 9.4 compared to Dialpad Connect's 8.6. Users on G2 appreciate the responsive customer service and helpful resources provided by Ring.io, which enhances their overall experience.
- G2 users highlight Ring.io's Call Recording feature, scoring 9.6, as a standout functionality, while Dialpad Connect scores 9.0. Users say that the ability to record calls seamlessly helps in training and quality assurance processes.
- Users report that Ring.io's Preview Dialing feature, with a score of 9.3, is more effective than Dialpad Connect's offerings. Reviewers mention that this feature allows agents to prepare for calls better, leading to improved customer interactions.
- Reviewers mention that Dialpad Connect shines in Generative AI Text Generation with a score of 9.2, while Ring.io's score is lower. Users say that Dialpad's AI capabilities help in crafting personalized messages, enhancing engagement with leads.
- Users on G2 report that Ring.io's Task Management capabilities are more robust, allowing for better organization and follow-up on leads, while Dialpad Connect lacks in this area, leading to potential missed opportunities.
Pricing
Entry-Level Pricing
Dialpad Connect
Pro
$25
Per user, per month invoiced annually
+ UberConference Free
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration
Ring.io
Free
Free
1 user Per Month
Your forever-free account
- 1 user
- Power Dialer
- Voicemail Drop
Free Trial
Dialpad Connect
Free Trial is available
Ring.io
Free Trial is available
Ratings
Meets Requirements
8.9
3,196
9.2
55
Ease of Use
9.1
3,216
9.3
54
Ease of Setup
9.0
1,201
9.1
31
Ease of Admin
8.9
1,111
9.4
24
Quality of Support
8.5
2,485
9.4
51
Has the product been a good partner in doing business?
8.9
1,035
9.4
24
Product Direction (% positive)
8.2
3,051
9.6
57
Features by Category
Lead Facilitation
7.9
27
Not enough data
7.7
27
Not enough data
8.3
27
Not enough data
8.3
28
Not enough data
Organization
8.3
27
Not enough data
9.0
27
Not enough data
8.9
26
Not enough data
Performance Analysis
8.3
28
Not enough data
8.5
28
Not enough data
Sales Analysis
8.2
26
Not enough data
8.1
26
Not enough data
Generative AI
9.1
17
Not enough data
9.3
17
Not enough data
Agentic AI - AI Sales Assistant
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Integrated Workflows
Not enough data
9.7
5
Not enough data
8.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Repeatability and Reportability
Not enough data
8.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.0
5
Not enough data
9.3
5
AI and Automation
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
9.3
23
|
Verified
Not enough data
9.6
20
|
Verified
Not enough data
Not enough data
Agent Tools
Not enough data
8.6
21
|
Verified
Not enough data
9.0
18
Not enough data
9.7
25
|
Verified
Automation
Not enough data
8.5
21
Not enough data
9.3
17
|
Verified
Not enough data
9.3
15
|
Verified
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
9.2
12
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
10
|
Verified
Not enough data
9.5
11
Generative AI
Not enough data
7.8
6
Functions
Not enough data
9.0
14
|
Verified
Not enough data
9.2
16
|
Verified
Not enough data
9.4
14
|
Verified
Not enough data
8.9
9
Not enough data
8.3
10
|
Verified
Not enough data
9.2
8
|
Verified
Not enough data
9.7
10
|
Verified
Not enough data
9.5
11
|
Verified
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
8.6
17
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
9.1
18
|
Verified
Not enough data
9.2
10
|
Verified
Not enough data
Feature Not Available
Collaboration Tools
8.7
1276
Not enough data
8.8
292
Not enough data
9.0
49
Not enough data
9.0
327
Not enough data
9.3
52
Not enough data
Meeting Coordination
8.7
1191
Not enough data
8.8
1112
Not enough data
8.9
359
Not enough data
9.2
362
Not enough data
Software Type
8.6
1039
Not enough data
9.0
350
Not enough data
8.9
267
Not enough data
Agentic AI - Video Conferencing
9.4
8
Not enough data
9.4
8
Not enough data
9.8
8
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
8.3
21
Not enough data
8.6
20
Not enough data
8.9
21
Not enough data
Feedback Analysis
9.0
21
Not enough data
8.9
21
Not enough data
8.6
20
Not enough data
Feedback Sources
8.5
19
Not enough data
8.3
18
Not enough data
7.7
19
Not enough data
8.8
19
Not enough data
Generative AI
8.7
18
Not enough data
8.8
18
Not enough data
Platform Basics - VoIP Providers
8.3
29
Not enough data
9.3
31
Not enough data
9.1
29
Not enough data
8.6
32
Not enough data
8.0
29
Not enough data
8.4
29
Not enough data
Basic Communication
9.2
900
|
Verified
Not enough data
8.3
437
|
Verified
Not enough data
9.1
711
|
Verified
Not enough data
8.4
457
|
Verified
Not enough data
8.9
636
|
Verified
Not enough data
9.2
630
|
Verified
Not enough data
Agentic AI - VoIP Providers
8.3
27
Not enough data
8.8
28
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
Access
8.7
523
|
Verified
Not enough data
8.7
578
|
Verified
Not enough data
9.1
691
|
Verified
Not enough data
Advanced Features
8.7
643
|
Verified
Not enough data
8.7
514
|
Verified
Not enough data
9.3
787
|
Verified
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Personalization
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.8
8
Administrative
Not enough data
9.8
8
Not enough data
Feature Not Available
Not enough data
9.8
8
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Agentic AI - Outbound Call Tracking
8.5
13
Not enough data
8.7
14
Not enough data
Calling
9.0
606
9.7
34
Feature Not Available
9.2
28
9.1
637
8.9
28
9.1
652
9.6
32
8.8
14
Not enough data
Contacts
8.7
649
9.4
30
8.6
576
9.2
28
8.6
517
9.2
27
Insights
8.5
493
9.3
29
8.7
554
9.0
33
Feature Not Available
9.2
31
Feature Not Available
8.7
25
8.3
405
8.1
21
9.3
16
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
91
|
Verified
Not enough data
9.2
97
|
Verified
Not enough data
9.0
80
|
Verified
Not enough data
Features
9.1
122
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
89
Not enough data
9.3
113
|
Verified
Not enough data
9.3
84
|
Verified
Not enough data
8.9
99
|
Verified
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dialpad Connect and Ring.io are categorized as Outbound Call Tracking
Unique Categories
Dialpad Connect is categorized as AI Agents For Business Operations, AI Customer Support Agents, UCaaS Platforms, Feedback Analytics, AI Sales Assistant, Google Workspace Communication Tools, VoIP Providers, and Video Conferencing
Ring.io is categorized as Auto Dialer, Sales Performance Management, Contact Center, SMS Marketing, Sales Engagement, and Email Tracking
Reviews
Reviewers' Company Size
Dialpad Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ring.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.5%
Information Technology and Services
8.4%
Computer Software
8.1%
Financial Services
4.7%
Real Estate
3.6%
Other
66.8%
Computer Software
25.8%
Marketing and Advertising
19.4%
Financial Services
8.1%
Information Technology and Services
6.5%
Real Estate
4.8%
Other
35.5%
Discussions
Does anyone use UberConference as their main tool?
11 Comments
DM
I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful. Read more
What is Ring.io used for?
2 Comments
Official Response from Ring.io
Ring.io is a tool that helps salespeople communicate better and sell more. It lets them make calls, send messages, and keep track of all these activities...Read more
Ring.io has no more discussions with answers
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