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Compare Dialpad Connect and OnSIP 
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At a Glance
Market Segments
Small-Business (57.9% of reviews)
Small-Business (80.8% of reviews)
Entry-Level Pricing
$25 Per user, per month invoiced annually
$18.95 user/month
Dialpad Connect
Star Rating
(3,947)4.4 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial is available
Browse all 3 pricing plansOnSIP
Star Rating
(28)4.1 out of 5
Market Segments
Small-Business (80.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$18.95 user/month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dialpad Connect excels in its AI Text Generation feature, scoring 9.2, which allows for more efficient communication and content creation, while OnSIP's AI Text Generation received a lower score of 8.8, indicating less robust capabilities in this area.
- Reviewers mention that Dialpad Connect's Voicemail to Email feature is highly praised, scoring 9.1, making it easier for users to manage their messages, whereas OnSIP's Voicemail to Email feature, while functional, scored slightly lower at 8.9, suggesting it may not be as seamless.
- G2 users highlight that Dialpad Connect's Automated Attendants feature, with a score of 8.8, provides a more user-friendly experience compared to OnSIP's higher score of 9.2, which indicates that while OnSIP is strong in this area, Dialpad Connect still offers competitive functionality.
- Users on G2 report that Dialpad Connect's Video Conferencing feature is rated 9.3, showcasing its reliability and quality, while OnSIP also scored 9.3, indicating both products perform well, but Dialpad Connect may have a slight edge in user experience based on additional feedback.
- Reviewers mention that Dialpad Connect's Conference Transcripts feature, scoring 8.8, is a valuable tool for users needing to reference discussions, while OnSIP's similar feature did not receive a specific score, suggesting it may not be as emphasized or utilized by its user base.
- Users say that Dialpad Connect's integration capabilities, particularly with its APIs, scored 8.6, which is competitive, but OnSIP's integrations received a higher score of 8.8, indicating that OnSIP may offer a more extensive or easier-to-use integration experience for users looking to connect with other software.
Pricing
Entry-Level Pricing
Dialpad Connect
Pro
$25
Per user, per month invoiced annually
+ UberConference Free
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration
OnSIP
Unlimited
$18.95
user/month
Your all-in-one business phone system – phones included!
Free Trial
Dialpad Connect
Free Trial is available
OnSIP
Free Trial is available
Ratings
Meets Requirements
8.9
3,196
8.8
17
Ease of Use
9.1
3,216
8.4
17
Ease of Setup
9.0
1,201
8.5
9
Ease of Admin
8.9
1,111
8.8
10
Quality of Support
8.5
2,485
9.4
14
Has the product been a good partner in doing business?
8.9
1,035
9.2
8
Product Direction (% positive)
8.2
3,051
6.4
13
Features by Category
Lead Facilitation
7.9
27
Not enough data
7.7
27
Not enough data
8.3
27
Not enough data
8.3
28
Not enough data
Organization
8.3
27
Not enough data
9.0
27
Not enough data
8.9
26
Not enough data
Performance Analysis
8.3
28
Not enough data
8.5
28
Not enough data
Sales Analysis
8.2
26
Not enough data
8.1
26
Not enough data
Generative AI
9.1
17
Not enough data
9.3
17
Not enough data
Agentic AI - AI Sales Assistant
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Collaboration Tools
8.7
1276
Not enough data
8.8
292
Not enough data
9.0
49
Not enough data
9.0
327
Not enough data
9.3
52
Not enough data
Meeting Coordination
8.7
1191
Not enough data
8.8
1112
Not enough data
8.9
359
Not enough data
9.2
362
Not enough data
Software Type
8.6
1039
Not enough data
9.0
350
Not enough data
8.9
267
Not enough data
Agentic AI - Video Conferencing
9.4
8
Not enough data
9.4
8
Not enough data
9.8
8
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
8.3
21
Not enough data
8.6
20
Not enough data
8.9
21
Not enough data
Feedback Analysis
9.0
21
Not enough data
8.9
21
Not enough data
8.6
20
Not enough data
Feedback Sources
8.5
19
Not enough data
8.3
18
Not enough data
7.7
19
Not enough data
8.8
19
Not enough data
Generative AI
8.7
18
Not enough data
8.8
18
Not enough data
Platform Basics - VoIP Providers
8.3
29
Not enough data
9.3
31
Not enough data
9.1
29
Not enough data
8.6
32
Not enough data
8.0
29
Not enough data
8.4
29
Not enough data
Basic Communication
9.2
900
|
Verified
9.2
13
8.3
437
|
Verified
Not enough data
9.1
711
|
Verified
Not enough data
8.4
457
|
Verified
Not enough data
8.9
636
|
Verified
Not enough data
9.2
630
|
Verified
9.1
11
Agentic AI - VoIP Providers
8.3
27
Not enough data
8.8
28
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
Access
8.7
523
|
Verified
8.3
5
8.7
578
|
Verified
Not enough data
9.1
691
|
Verified
8.8
10
Advanced Features
8.7
643
|
Verified
8.3
8
8.7
514
|
Verified
9.2
8
9.3
787
|
Verified
9.3
9
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
8.5
13
Not enough data
8.7
14
Not enough data
Calling
9.0
606
Not enough data
Feature Not Available
Not enough data
9.1
637
Not enough data
9.1
652
Not enough data
8.8
14
Not enough data
Contacts
8.7
649
Not enough data
8.6
576
Not enough data
8.6
517
Not enough data
Insights
8.5
493
Not enough data
8.7
554
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
405
Not enough data
9.3
16
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
91
|
Verified
Not enough data
9.2
97
|
Verified
Not enough data
9.0
80
|
Verified
Not enough data
Features
9.1
122
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
89
Not enough data
9.3
113
|
Verified
Not enough data
9.3
84
|
Verified
Not enough data
8.9
99
|
Verified
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dialpad Connect and OnSIP are categorized as VoIP Providers
Unique Categories
Dialpad Connect is categorized as AI Agents For Business Operations, AI Customer Support Agents, UCaaS Platforms, Feedback Analytics, AI Sales Assistant, Google Workspace Communication Tools, Outbound Call Tracking, and Video Conferencing
OnSIP has no unique categories
Reviews
Reviewers' Company Size
Dialpad Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OnSIP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.5%
Information Technology and Services
8.4%
Computer Software
8.1%
Financial Services
4.7%
Real Estate
3.6%
Other
66.8%
Non-Profit Organization Management
15.4%
Hospital & Health Care
11.5%
Computer Software
11.5%
Medical Devices
7.7%
Marketing and Advertising
7.7%
Other
46.2%
Discussions
Does anyone use UberConference as their main tool?
11 Comments
DM
I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful. Read more
OnSIP has no more discussions with answers
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