# Dialpad Connect, Microsoft Teams vs Webex Suite Comparison

| | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 4,165 | 18,981 | 18,891 | 
| **Largest Market Segment** | Small-Business (57.8% of reviews) | Enterprise (39.5% of reviews) | Enterprise (50.5% of reviews) | 
| **Entry Level Price** | $25 Per user, per month invoiced annually | $4.80 1 User Per Month | $0.00 | 

---
## Top Pros & Cons

### Dialpad Connect

Pros:
- Ease of Use (126 reviews)
- Call Management (70 reviews)

Cons:
- Call Issues (55 reviews)
- Connection Issues (42 reviews)

### Microsoft Teams

Pros:
- Team Collaboration (896 reviews)
- Ease of Use (845 reviews)

Cons:
- Slow Loading (418 reviews)
- Performance Issues (266 reviews)

### Webex Suite

Pros:
- Ease of Use (271 reviews)
- Video Conferencing (187 reviews)

Cons:
- Slow Loading (103 reviews)
- Performance Issues (93 reviews)

---
## Ratings Comparison
| Rating | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
  | **Meets Requirements** | 8.9 (3225 reviews) | 8.9 (14096 reviews) | 8.9 (14774 reviews) | 
  | **Ease of Use** | 9.1 (3400 reviews) | 8.8 (14336 reviews) | 8.7 (14830 reviews) | 
  | **Ease of Setup** | 9.0 (1229 reviews) | 9.1 (4691 reviews) | 8.5 (3028 reviews) | 
  | **Ease of Admin** | 8.9 (1136 reviews) | 8.7 (2755 reviews) | 8.5 (2668 reviews) | 
  | **Quality of Support** | 8.5 (2511 reviews) | 8.6 (11360 reviews) | 8.5 (11832 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (1060 reviews) | 8.9 (2771 reviews) | 8.7 (2564 reviews) | 
  | **Product Direction (% positive)** | 8.2 (3072 reviews) | 8.6 (13386 reviews) | 7.8 (14228 reviews) | 

---
## Pricing

### Dialpad Connect

#### Entry-Level Pricing

Plan: Pro

Price: $25 Per user, per month invoiced annually

Description: + UberConference Free

Key Features:
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration

[Browse all 3 editions](https://www.g2.com/products/dialpad-connect/pricing)

#### Free Trial

Yes

### Microsoft Teams

#### Entry-Level Pricing

Plan: Teams Essentials

Price: $4.80 1 User Per Month

Key Features:
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
-  Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.

[Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

#### Free Trial

No

### Webex Suite

#### Entry-Level Pricing

Plan: Basic Plan

Price: $0.00

Description: Our free plan has limited access to certain features, but it's a great way for you to try before you buy.

Key Features:
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing

[Browse all 5 editions](https://www.g2.com/products/cisco-webex-suite/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | N/A | N/A |

#### Communication

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.3/10 | 31 |
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | N/A | N/A |

#### Lead Facilitation

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Customer-facing Chatbot** | 7.7 (25 reviews) | Not enough data | Not enough data | 
| **Lead Qualification** | 7.5 (25 reviews) | Not enough data | Not enough data | 
| **Lead Follow-up** | 8.2 (25 reviews) | Not enough data | Not enough data | 
| **Meeting Scheduling ** | 8.1 (26 reviews) | Not enough data | Not enough data | 

#### Organization

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | 8.1 (25 reviews) | Not enough data | Not enough data | 
| **Data Entry** | 8.9 (25 reviews) | Not enough data | Not enough data | 
| **Integrations / APIs** | 8.9 (25 reviews) | Not enough data | Not enough data | 

#### Performance Analysis

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Coaching ** | 8.2 (26 reviews) | Not enough data | Not enough data | 
| **Peformance Tracking** | 8.4 (26 reviews) | Not enough data | Not enough data | 

#### Sales Analysis

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **ROI Forecasting ** | 8.1 (24 reviews) | Not enough data | Not enough data | 
| **Sales Forecasting ** | 8.0 (24 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text Summarization** | 9.3 (16 reviews) | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Virtual Classroom

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 8.9/10 | 1178 |

#### Content Sharing

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Video Streaming** | Not enough data | Not enough data | 9.1 (989 reviews) | 
| **Session Recording** | Not enough data | Not enough data | 9.0 (969 reviews) | 
| **File Sharing** | Not enough data | Not enough data | 8.9 (947 reviews) | 

#### Collaboration

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Whiteboard** | Not enough data | Not enough data | 8.8 (903 reviews) | 
| **Hand Raising** | Not enough data | Not enough data | 9.0 (982 reviews) | 
| **Participation Controls** | Not enough data | Not enough data | 9.0 (975 reviews) | 
| **Survey Tools** | Not enough data | Not enough data | 8.8 (879 reviews) | 
| **Screen Sharing** | Not enough data | Not enough data | 9.2 (1005 reviews) | 

#### Functionality

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Technical Support** | Not enough data | Not enough data | 8.8 (881 reviews) | 
| **Live Chat** | Not enough data | Not enough data | 9.0 (980 reviews) | 
| **Markup Tools** | Not enough data | Not enough data | 8.9 (882 reviews) | 

#### Agentic AI - Virtual Classroom

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 7.9 (21 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Microsoft Teams** | 8.5/10 | 10537 |
| **Webex Suite** | 8.4/10 | 1249 |

#### Business Instant Messaging

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **File Sharing** | Not enough data | 8.9 (8989 reviews) | 8.6 (946 reviews) | 
| **Notifications** | Not enough data | 8.7 (9184 reviews) | 8.8 (1049 reviews) | 
| **Search** | Not enough data | 8.4 (8494 reviews) | 8.5 (960 reviews) | 

#### Business Instant Messaging 

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Audio Conferencing** | Not enough data | 9.0 (8455 reviews) | 9.0 (1023 reviews) | 
| **Video Conferencing** | Not enough data | 9.0 (8440 reviews) | 8.9 (966 reviews) | 

#### Business Instant Messaging

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Mobile Application** | Not enough data | 8.8 (8179 reviews) | 8.7 (908 reviews) | 
| **Web Application** | Not enough data | 8.8 (8367 reviews) | 8.8 (966 reviews) | 
| **Integrations** | Not enough data | 8.7 (7372 reviews) | 8.7 (872 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Text Summarization** | Not enough data | 8.2 (1030 reviews) | 8.2 (53 reviews) | 

#### AI - Business Instant Messaging

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **AI Powered Search** | Not enough data | 8.1 (994 reviews) | 8.1 (55 reviews) | 
| **Smart Notifications** | Not enough data | 8.3 (994 reviews) | 8.2 (54 reviews) | 
| **AI Powered Language Translation** | Not enough data | 8.0 (979 reviews) | 8.0 (55 reviews) | 
| **Content Generation** | Not enough data | 8.1 (973 reviews) | 7.7 (53 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | 8.0 (586 reviews) | 7.8 (37 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (572 reviews) | 7.7 (37 reviews) | 

### Virtual Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 8.5/10 | 100 |

#### Visual Tools

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Whiteboarding** | Not enough data | Not enough data | 8.6 (69 reviews) | 
| **Annotations** | Not enough data | Not enough data | 8.6 (64 reviews) | 
| **Graphing** | Not enough data | Not enough data | 8.4 (64 reviews) | 
| **Templates** | Not enough data | Not enough data | 8.4 (66 reviews) | 

#### Office Customization

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Office Decor** | Not enough data | Not enough data | 8.8 (64 reviews) | 
| **Customized Floor Plans** | Not enough data | Not enough data | 8.7 (62 reviews) | 
| **Personal Offices** | Not enough data | Not enough data | 8.5 (62 reviews) | 

#### Guest Tools

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Virtual Receptionist** | Not enough data | Not enough data | 8.6 (60 reviews) | 
| **External Video Conferencing** | Not enough data | Not enough data | 8.6 (62 reviews) | 
| **Guest Links** | Not enough data | Not enough data | 8.6 (58 reviews) | 

#### Collaboration Tools

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Simultaneous Screen Sharing** | Not enough data | Not enough data | 8.7 (64 reviews) | 
| **Document Sharing** | Not enough data | Not enough data | 9.0 (68 reviews) | 
| **Availability Status** | Not enough data | Not enough data | 9.0 (65 reviews) | 
| **Mobile Application** | Not enough data | Not enough data | 8.8 (63 reviews) | 

#### Agentic AI - Virtual Workspaces

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.6 (30 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.3 (29 reviews) | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 8.7/10 | 485 |

#### Design Tools

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Drawing** | Not enough data | Not enough data | 8.8 (357 reviews) | 
| **Marker Colors** | Not enough data | Not enough data | 8.8 (356 reviews) | 
| **Mind Mapping** | Not enough data | Not enough data | 8.6 (311 reviews) | 
| **Templates** | Not enough data | Not enough data | 8.7 (318 reviews) | 
| **Drag-and-Drop** | Not enough data | Not enough data | 8.8 (334 reviews) | 

#### Communication Tools

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Voting** | Not enough data | Not enough data | 8.9 (335 reviews) | 
| **Commenting** | Not enough data | Not enough data | 9.0 (357 reviews) | 

#### Integrations

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **CMS Integrations** | Not enough data | Not enough data | 8.7 (286 reviews) | 
| **Sharing** | Not enough data | Not enough data | 9.0 (355 reviews) | 

#### Software Offering

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **In-Browser** | Not enough data | Not enough data | 8.8 (353 reviews) | 
| **Desktop App** | Not enough data | Not enough data | 9.2 (390 reviews) | 
| **Mobile App** | Not enough data | Not enough data | 9.0 (375 reviews) | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.1 (20 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.0 (21 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.3 (21 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 8.7/10 | 6258 |

#### Presenter Tools

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Live Preview** | Not enough data | Not enough data | 8.9 (4894 reviews) | 
| **Notifications Blocker** | Not enough data | Not enough data | 8.5 (4250 reviews) ✓ Verified | 
| **Remote Control** | Not enough data | Not enough data | 8.8 (4609 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | Not enough data | 8.9 (5124 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Group Live Chat** | Not enough data | Not enough data | 9.0 (5262 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | Not enough data | 9.0 (5496 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | Not enough data | 9.0 (5413 reviews) ✓ Verified | 

#### Application Tools

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Password Protection** | Not enough data | Not enough data | 8.8 (4345 reviews) ✓ Verified | 
| **Recording** | Not enough data | Not enough data | 8.8 (4912 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | Not enough data | 8.7 (4874 reviews) | 

#### Agentic AI - Screen Sharing

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 7.5 (51 reviews) | 

### Visual Collaboration Platforms

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 8.5/10 | 51 |

#### Collaboration

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Integrated Communications** | Not enough data | Not enough data | 9.1 (33 reviews) | 
| **Native Communications** | Not enough data | Not enough data | 8.8 (34 reviews) | 
| **Board Overview** | Not enough data | Not enough data | 8.6 (32 reviews) | 
| **Screen Sharing** | Not enough data | Not enough data | 8.9 (36 reviews) | 

#### Hardware

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Required Hardware** | Not enough data | Not enough data | 8.7 (32 reviews) | 
| **Bring Your Own Device** | Not enough data | Not enough data | 8.6 (32 reviews) | 

####  Security

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Permissions** | Not enough data | Not enough data | 9.0 (33 reviews) | 
| **Single Sign-On (SSO)** | Not enough data | Not enough data | 8.8 (33 reviews) | 

#### Agentic AI - Visual Collaboration Platforms

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.1 (15 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.1 (13 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.9/10 | 1588 |
| **Microsoft Teams** | 8.8/10 | 10334 |
| **Webex Suite** | 8.7/10 | 11900 |

#### Collaboration Tools

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Screen Sharing** | 8.7 (1270 reviews) | 9.0 (8120 reviews) ✓ Verified | 9.0 (10202 reviews) ✓ Verified | 
| **Presentations** | 8.8 (287 reviews) | 9.1 (5736 reviews) ✓ Verified | 9.1 (2974 reviews) ✓ Verified | 
| **Whiteboarding** | 8.9 (44 reviews) | Feature Not Available | 8.8 (2653 reviews) ✓ Verified | 
| **Live Chat** | 8.9 (322 reviews) | 9.2 (6358 reviews) ✓ Verified | 9.0 (3228 reviews) ✓ Verified | 
| **Hand Raising** | 9.2 (47 reviews) | Feature Not Available | 9.0 (3043 reviews) | 

#### Meeting Coordination

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Scheduling** | 8.7 (1185 reviews) | 9.0 (7816 reviews) ✓ Verified | 8.7 (9170 reviews) | 
| **Recording** | 8.8 (1107 reviews) | 8.9 (7025 reviews) ✓ Verified | 8.7 (8659 reviews) ✓ Verified | 
| **Participant Permissions** | 8.9 (354 reviews) | 8.8 (7201 reviews) ✓ Verified | 8.7 (9025 reviews) ✓ Verified | 
| **One-Click Join** | 9.2 (357 reviews) | 8.9 (5680 reviews) ✓ Verified | 8.8 (3181 reviews) ✓ Verified | 

#### Software Type

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Mobile** | 8.6 (1033 reviews) | 8.8 (7315 reviews) ✓ Verified | 8.6 (7756 reviews) ✓ Verified | 
| **Browser Application** | 9.0 (345 reviews) | 8.7 (5317 reviews) ✓ Verified | 8.8 (3113 reviews) ✓ Verified | 
| **Desktop Application** | 8.9 (262 reviews) | 9.1 (5976 reviews) ✓ Verified | 9.0 (3269 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 7.8 (703 reviews) | 7.9 (100 reviews) | 
| **Proactive Assistance** | Feature Not Available | 7.9 (707 reviews) | 7.8 (95 reviews) | 
| **Decision Making** | Feature Not Available | 7.9 (669 reviews) | 7.8 (91 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | N/A | N/A |

#### Responses

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | Not enough data | 
| **Document Processing** | Feature Not Available | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.5/10 | 23 |
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | N/A | N/A |

#### Feedback Management

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Tagging** | 8.3 (20 reviews) | Not enough data | Not enough data | 
| **Segmentation** | 8.5 (19 reviews) | Not enough data | Not enough data | 
| **Custom Reports and Dashboards** | 8.8 (20 reviews) | Not enough data | Not enough data | 

#### Feedback Analysis

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Thematic Analysis** | 9.0 (20 reviews) | Not enough data | Not enough data | 
| **Sentiment Analysis** | 8.8 (20 reviews) | Not enough data | Not enough data | 
| **NPS/CSAT Scoring** | 8.5 (19 reviews) | Not enough data | Not enough data | 

#### Feedback Sources

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Online Reviews** | 8.4 (18 reviews) | Not enough data | Not enough data | 
| **Surveys** | 8.2 (17 reviews) | Not enough data | Not enough data | 
| **Social Media** | 7.6 (18 reviews) | Not enough data | Not enough data | 
| **Customer Service Channels** | 8.8 (18 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **AI Text Generation** | 8.7 (18 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.8 (18 reviews) | Not enough data | Not enough data | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 9.2/10 | 69 |

#### Meeting Prep - AI Meeting Assistants

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Agenda Management** | Not enough data | Not enough data | 9.3 (41 reviews) | 
| **Virtual Meeting Hosting** | Not enough data | Not enough data | 9.3 (43 reviews) | 
| **Automated Scheduling** | Not enough data | Not enough data | 9.4 (41 reviews) | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Automated Note-Taking** | Not enough data | Not enough data | 9.3 (41 reviews) | 
| **Voice Recognition** | Not enough data | Not enough data | 9.2 (42 reviews) | 
| **Action Item Tracking** | Not enough data | Not enough data | 9.3 (41 reviews) | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Sentiment Analysis** | Not enough data | Not enough data | 9.1 (41 reviews) | 
| **Personalization** | Not enough data | Not enough data | 9.0 (43 reviews) | 
| **Smart Summaries** | Not enough data | Not enough data | 9.2 (45 reviews) | 

#### Accessibility - AI Meeting Assistants

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Language Translation** | Not enough data | Not enough data | 9.1 (41 reviews) | 
| **Real-Time Transcription** | Not enough data | Not enough data | 9.1 (41 reviews) | 
| **Accessibility Guidelines Compliance** | Not enough data | Not enough data | 9.3 (38 reviews) | 

#### Agentic AI - AI Meeting Assistants

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 9.4 (16 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 9.3 (16 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.3 (16 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 9.2 (15 reviews) | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.6/10 | 991 |
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 8.6/10 | 290 |

#### Platform Basics - VoIP Providers

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **PBX systems, VoIP Softphone** | 7.9 (25 reviews) | Not enough data | 8.9 (11 reviews) | 
| **Call Management** | 9.2 (38 reviews) | Not enough data | 9.1 (13 reviews) | 
| **Network monitoring** | 9.0 (27 reviews) | Not enough data | 9.5 (11 reviews) | 
| **Integrations** | 8.7 (42 reviews) | Not enough data | 9.3 (10 reviews) | 
| **Virtual PBX** | 7.6 (24 reviews) | Not enough data | 8.9 (9 reviews) | 
| **SIP trunking services** | 8.1 (24 reviews) | Not enough data | 8.3 (11 reviews) | 

#### Basic Communication

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Phone Calls** | 9.2 (926 reviews) ✓ Verified | Not enough data | 8.8 (249 reviews) | 
| **Video Calls** | 8.3 (437 reviews) ✓ Verified | Not enough data | 8.7 (234 reviews) | 
| **Instant Messaging** | 9.1 (718 reviews) ✓ Verified | Not enough data | 8.6 (213 reviews) | 
| **Screen Sharing** | 8.4 (453 reviews) ✓ Verified | Not enough data | 9.0 (261 reviews) | 
| **Conference Calls** | 8.9 (633 reviews) ✓ Verified | Not enough data | 9.0 (261 reviews) | 
| **Desk-to-Desk Calls** | 9.1 (627 reviews) ✓ Verified | Not enough data | 8.6 (148 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.0 (23 reviews) | Not enough data | 7.4 (7 reviews) | 
| **Cross-system Integration** | 8.5 (24 reviews) | Not enough data | 8.1 (7 reviews) | 
| **Adaptive Learning** | 8.0 (23 reviews) | Not enough data | 7.6 (7 reviews) | 
| **Proactive Assistance** | 8.3 (23 reviews) | Not enough data | 6.9 (6 reviews) | 

#### Access

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Software Pairing** | 8.7 (519 reviews) ✓ Verified | Not enough data | 8.3 (164 reviews) | 
| **Browser Extension** | 8.7 (576 reviews) ✓ Verified | Not enough data | 8.4 (187 reviews) | 
| **Individual Download** | 9.1 (690 reviews) ✓ Verified | Not enough data | 8.4 (177 reviews) | 

#### Advanced Features

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Hold Music** | 8.6 (641 reviews) ✓ Verified | Not enough data | 7.9 (134 reviews) | 
| **Automated Attendants** | 8.7 (510 reviews) ✓ Verified | Not enough data | 8.3 (137 reviews) | 
| **VOiP Number** | 9.3 (786 reviews) ✓ Verified | Not enough data | 8.6 (179 reviews) | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.7/10 | 792 |
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.8 (9 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.2 (10 reviews) | Not enough data | Not enough data | 

#### Calling

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Record Calls** | 9.0 (604 reviews) | Not enough data | Not enough data | 
| **Generate Location** | Feature Not Available | Not enough data | Not enough data | 
| **Call Types** | 9.1 (635 reviews) | Not enough data | Not enough data | 
| **Click-to-Call** | 9.1 (650 reviews) | Not enough data | Not enough data | 
| **Auto Dialer** | 8.6 (12 reviews) | Not enough data | Not enough data | 

#### Contacts

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Personalization** | 8.7 (644 reviews) | Not enough data | Not enough data | 
| **Information Locater** | 8.6 (572 reviews) | Not enough data | Not enough data | 
| **Record Prospect Data** | 8.6 (514 reviews) | Not enough data | Not enough data | 

#### Insights

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Notes** | 8.5 (489 reviews) | Not enough data | Not enough data | 
| **Daily Summary** | 8.7 (551 reviews) | Not enough data | Not enough data | 
| **Automated Voicemails** | 8.8 (263 reviews) | Not enough data | Not enough data | 
| **Automated Emails** | Feature Not Available | Not enough data | Not enough data | 
| **Sorts Prospects** | 8.3 (400 reviews) | Not enough data | Not enough data | 
| **Automated Note Taking** | 9.1 (13 reviews) | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 9.1/10 | 159 |
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | 9.1/10 | 204 |

#### Agentic AI - UCaaS Platforms

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.9 (7 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.4 (8 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 9.8 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.8 (7 reviews) | 

#### Extensions

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Tenancy Flexibility** | 8.8 (91 reviews) ✓ Verified | Not enough data | 9.0 (147 reviews) | 
| **Native VoIP** | 9.2 (99 reviews) ✓ Verified | Not enough data | 8.9 (163 reviews) | 
| **CCaaS Option** | 9.1 (81 reviews) ✓ Verified | Not enough data | 9.0 (106 reviews) | 

#### Features

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Voicemail to Email** | 9.1 (124 reviews) ✓ Verified | Not enough data | 9.0 (160 reviews) | 
| **Voicemail to SMS** | Feature Not Available | Not enough data | 8.9 (103 reviews) | 
| **File Sharing** | 9.3 (90 reviews) | Not enough data | 9.0 (156 reviews) | 
| **Voice Conferencing** | 9.3 (114 reviews) ✓ Verified | Not enough data | 9.1 (173 reviews) | 
| **Video Conferencing** | 9.3 (84 reviews) ✓ Verified | Not enough data | 9.2 (158 reviews) | 
| **Conference Transcripts** | 8.9 (100 reviews) ✓ Verified | Not enough data | 9.1 (144 reviews) | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Microsoft Teams** | 8.5/10 | 204 |
| **Webex Suite** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Action Item extraction** | Not enough data | 8.5 (116 reviews) | Not enough data | 
| **Summary Generation** | Not enough data | 8.9 (129 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Speech-to-text Transcription** | Not enough data | 8.8 (129 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Team-based Access** | Not enough data | 8.7 (127 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | 8.2 (115 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Integrations** | Not enough data | 8.4 (122 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Access Control** | Not enough data | 8.7 (116 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Semantic Search** | Not enough data | 8.2 (107 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Speaker Recognition** | Not enough data | 8.7 (123 reviews) | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | Not enough data | 

#### Automation

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 
| **Document Processing** | Feature Not Available | Not enough data | Not enough data | 

#### Autonomy

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Webex Suite** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to Dialpad Connect (8):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Microsoft Teams (2):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)

**Unique to Webex Suite (9):** [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [Virtual Workspaces](https://www.g2.com/categories/virtual-workspaces), [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom), [VoIP Providers](https://www.g2.com/categories/voip-providers), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)


---
## Reviewer Demographics

### By Company Size

| Segment | Dialpad Connect | Microsoft Teams | Webex Suite | 
|---|---|---|---|
| **Small-Business** | 57.8% | 22.0% | 18.6% | 
| **Mid-Market** | 32.7% | 38.4% | 30.9% | 
| **Enterprise** | 9.5% | 39.5% | 50.5% | 

### By Industry

#### Dialpad Connect

- **Marketing and Advertising:** 8.2%
- **Information Technology and Services:** 8.2%
- **Computer Software:** 7.8%
- **Financial Services:** 4.7%
- **Real Estate:** 3.8%
- **Hospital & Health Care:** 2.9%
- **Non-Profit Organization Management:** 2.8%
- **Staffing and Recruiting:** 2.5%
- **Internet:** 2.4%
- **Construction:** 2.3%
- **Other:** 54.5%

#### Microsoft Teams

- **Information Technology and Services:** 17.2%
- **Computer Software:** 9.3%
- **Financial Services:** 3.7%
- **Education Management:** 3.5%
- **Marketing and Advertising:** 3.5%
- **Higher Education:** 3.3%
- **Hospital & Health Care:** 3.2%
- **Accounting:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.0%
- **Other:** 49.7%

#### Webex Suite

- **Information Technology and Services:** 17.0%
- **Computer Software:** 8.5%
- **Financial Services:** 5.0%
- **Hospital & Health Care:** 4.9%
- **Higher Education:** 3.4%
- **Telecommunications:** 3.1%
- **Education Management:** 3.0%
- **Banking:** 2.9%
- **Insurance:** 2.6%
- **Marketing and Advertising:** 2.6%
- **Other:** 46.9%

---
## Alternatives

### Alternatives to Dialpad Connect

- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1583 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3374 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1356 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (924 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56385 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3560 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1830 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)

### Alternatives to Microsoft Teams

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56385 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48009 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39040 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12395 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (489 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews) — 4.4/5 stars (267 reviews)
- [Lark](https://www.g2.com/products/lark-lark/reviews) — 4.5/5 stars (179 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17097 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15371 reviews)

### Alternatives to Webex Suite

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56385 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48009 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17097 reviews)
- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13079 reviews)
- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1459 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1356 reviews)
- [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (974 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39040 reviews)
- [Mattermost](https://www.g2.com/products/mattermost/reviews) — 4.3/5 stars (368 reviews)

---
## Top Discussions

### Dialpad Connect

- Title: [Does anyone use UberConference as their main tool?](https://www.g2.com/discussions/does-anyone-use-uberconference-as-their-main-tool) — 11 comments, 3 upvotes
  > **Top comment:** "I use it for all audio conference and screen sharing day to day.  Also, I have weekly company meetings scheduled to dial out to the team."
- Title: [Is there a meeting duration limit?](https://www.g2.com/discussions/is-there-a-meeting-duration-limit) — 5 comments, 2 upvotes
  > **Top comment:** "No, there is no limit for the Business Plan"
- Title: [How much does Dialpad cost?](https://www.g2.com/discussions/dialpad-ai-voice-how-much-does-dialpad-cost) — 4 comments
  > **Top comment:** "You can find the prices here:..."
- Title: [Why is the hold music so bad? Why is it "essential"?](https://www.g2.com/discussions/hold-music) — 3 comments, 4 upvotes
  > **Top comment:** "We thought exactly the same thing...so we tried something a little different. Listen here... https://www.uberconference.com/holdmusiccover"
- Title: [Is Dialpad a VoIP?](https://www.g2.com/discussions/is-dialpad-a-voip) — 2 comments
  > **Top comment:** "It appears that Dialpad has VoIP capabilities: https://www.dialpad.com/features/voip-services/"

### Microsoft Teams

- Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 19 comments, 6 upvotes
  > **Top comment:** "Collaboration "
- Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 18 comments, 10 upvotes
  > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components:

Microsoft Teams Application: You can download and install..."
- Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 12 comments, 4 upvotes
  > **Top comment:** "most used features in my work place
text based chat
video calling
team meetings"
- Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes
  > **Top comment:** "No"
- Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes
  > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). "

### Webex Suite

- Title: [Is there a method for taking and saving private notes within Webex Meetings?](https://www.g2.com/discussions/24415-is-there-a-method-for-taking-and-saving-private-notes-within-webex-meetings) — 8 comments, 2 upvotes
  > **Top comment:** "During a meeting, one or more meeting participants with access to the notes feature can take notes on the Notes panel in the meeting window. 

If all..."
- Title: [Is Cisco Webex meetings free?](https://www.g2.com/discussions/is-cisco-webex-meetings-free) — 7 comments
  > **Top comment:** "There are multiple plans. Including Free which has some limitations."
- Title: [What is the best use for Cisco Jabber?](https://www.g2.com/discussions/what-is-the-best-use-for-cisco-jabber) — 7 comments, 1 upvote
  > **Top comment:** "Collaboration across a wide area (ours is statewide.)  I am able to view availability and chat as needed.  Though ours is blocked, it also allows users to..."
- Title: [Is there an oprion of sending reminders before the meeting?](https://www.g2.com/discussions/is-there-an-oprion-of-sending-reminders-before-the-meeting) — 7 comments, 1 upvote
  > **Top comment:** "Yes, you can send reminders.  we always had ours set to do two reminders with the first one being 15 minutes prior to meeting time and the second for 5..."
- Title: [Can I conference in a mobile number from the app](https://www.g2.com/discussions/16219-can-i-conference-in-a-mobile-number-from-the-app) — 7 comments, 2 upvotes
  > **Top comment:** "I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dialpad-connect-vs-microsoft-teams-vs-cisco-webex-suite)