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Compare Dialpad Connect and Kixie PowerCall & SMS 
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At a Glance
Market Segments
Small-Business (57.9% of reviews)
Small-Business (83.6% of reviews)
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial
Dialpad Connect
Star Rating
(3,947)4.4 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial is available
Browse all 3 pricing plansKixie PowerCall & SMS
Star Rating
(861)4.8 out of 5
Market Segments
Small-Business (83.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansDialpad Connect vs Kixie PowerCall & SMS
When assessing the two solutions, reviewers found Kixie PowerCall & SMS easier to use, set up, and administer. Reviewers also preferred doing business with Kixie PowerCall & SMS overall.
- Reviewers felt that Kixie PowerCall & SMS meets the needs of their business better than Dialpad Connect.
- When comparing quality of ongoing product support, reviewers felt that Kixie PowerCall & SMS is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Kixie PowerCall & SMS over Dialpad Connect.
Pricing
Entry-Level Pricing
Dialpad Connect
Pro
$25
Per user, per month invoiced annually
+ UberConference Free
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration
Kixie PowerCall & SMS
Integrated
Free Trial
- Business phone service
- Bi-directional CRM integration
- Text Messaging (SMS + MMS)
Free Trial
Dialpad Connect
Free Trial is available
Kixie PowerCall & SMS
Free Trial is available
Ratings
Meets Requirements
8.9
3,196
9.3
743
Ease of Use
9.1
3,216
9.3
758
Ease of Setup
9.0
1,201
9.2
453
Ease of Admin
8.9
1,111
9.1
300
Quality of Support
8.5
2,485
9.6
737
Has the product been a good partner in doing business?
8.9
1,035
9.2
299
Product Direction (% positive)
8.2
3,051
9.4
749
Features by Category
Lead Facilitation
7.9
27
Feature Not Available
7.7
27
8.8
71
8.3
27
9.1
77
8.3
28
8.9
72
Organization
8.3
27
9.0
49
9.0
27
9.0
73
8.9
26
9.3
81
Performance Analysis
8.3
28
9.5
76
8.5
28
9.5
82
Sales Analysis
8.2
26
9.4
68
8.1
26
9.2
71
Generative AI
9.1
17
9.2
36
9.3
17
9.5
35
Agentic AI - AI Sales Assistant
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Integrated Workflows
Not enough data
9.1
160
Not enough data
8.9
154
Not enough data
9.5
193
Not enough data
9.0
155
Not enough data
9.5
188
Not enough data
8.8
145
Not enough data
9.0
157
Repeatability and Reportability
Not enough data
9.0
155
Not enough data
9.2
157
Not enough data
9.2
162
Not enough data
9.1
155
Not enough data
8.6
135
AI and Automation
Not enough data
9.0
143
Not enough data
8.8
138
Not enough data
8.8
135
Not enough data
8.8
129
Not enough data
8.6
129
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
8.2
17
Not enough data
8.2
17
Not enough data
8.3
17
Not enough data
8.3
17
Not enough data
8.1
16
Not enough data
8.1
16
Not enough data
8.0
16
Dialing Options
Not enough data
9.2
297
|
Verified
Not enough data
9.3
284
|
Verified
Not enough data
8.9
11
Agent Tools
Not enough data
8.7
256
|
Verified
Not enough data
8.8
269
|
Verified
Not enough data
9.6
318
|
Verified
Automation
Not enough data
9.0
259
|
Verified
Not enough data
9.0
254
|
Verified
Not enough data
9.0
251
Agentic AI - Auto Dialer
Not enough data
8.5
9
Not enough data
8.7
9
AI Capabilities - Auto Dialer
Not enough data
8.5
8
Not enough data
8.1
8
Not enough data
8.5
8
Call Analytics
Not enough data
9.7
21
Not enough data
9.3
20
Not enough data
9.5
20
Not enough data
9.4
21
Agent Performance Management
Not enough data
8.8
19
Not enough data
7.8
20
Not enough data
8.6
20
Generative AI
Not enough data
8.3
21
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
8.8
85
Not enough data
9.4
96
Not enough data
8.8
81
Not enough data
9.1
86
Not enough data
8.8
71
Not enough data
8.6
78
Not enough data
9.3
95
Not enough data
9.1
86
SMS Platform
Not enough data
9.3
90
Not enough data
9.2
88
Not enough data
8.7
74
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
81
Agentic AI - SMS Marketing
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Channels
Not enough data
9.5
104
Not enough data
8.6
71
Not enough data
8.6
71
Not enough data
9.1
103
Not enough data
8.8
92
Generative AI
Not enough data
8.6
65
Functions
Not enough data
9.3
89
Not enough data
9.0
87
Not enough data
9.3
86
Not enough data
8.9
82
Not enough data
9.3
87
Not enough data
9.0
89
Not enough data
9.1
91
Not enough data
9.1
88
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
9.2
92
Not enough data
9.4
92
Not enough data
9.2
95
Not enough data
9.4
93
Not enough data
8.9
75
Collaboration Tools
8.7
1276
Not enough data
8.8
292
Not enough data
9.0
49
Not enough data
9.0
327
Not enough data
9.3
52
Not enough data
Meeting Coordination
8.7
1191
Not enough data
8.8
1112
Not enough data
8.9
359
Not enough data
9.2
362
Not enough data
Software Type
8.6
1039
Not enough data
9.0
350
Not enough data
8.9
267
Not enough data
Agentic AI - Video Conferencing
9.4
8
Not enough data
9.4
8
Not enough data
9.8
8
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
8.3
21
Not enough data
8.6
20
Not enough data
8.9
21
Not enough data
Feedback Analysis
9.0
21
Not enough data
8.9
21
Not enough data
8.6
20
Not enough data
Feedback Sources
8.5
19
Not enough data
8.3
18
Not enough data
7.7
19
Not enough data
8.8
19
Not enough data
Generative AI
8.7
18
Not enough data
8.8
18
Not enough data
Platform
Not enough data
8.9
86
Not enough data
8.6
96
Not enough data
9.1
95
Not enough data
9.2
103
Not enough data
9.1
99
Not enough data
9.0
88
Not enough data
9.1
92
Generative AI
Not enough data
8.0
75
Workforce Management
Not enough data
9.3
105
Not enough data
9.2
97
Call Center Infrastructure (CCI)
Not enough data
7.4
21
Not enough data
8.3
21
Not enough data
7.7
21
Not enough data
7.3
21
Administrative
Not enough data
9.4
108
Not enough data
9.2
107
Platform Basics - VoIP Providers
8.3
29
Not enough data
9.3
31
Not enough data
9.1
29
Not enough data
8.6
32
Not enough data
8.0
29
Not enough data
8.4
29
Not enough data
Basic Communication
9.2
900
|
Verified
9.8
84
|
Verified
8.3
437
|
Verified
Feature Not Available
9.1
711
|
Verified
Feature Not Available
8.4
457
|
Verified
Feature Not Available
8.9
636
|
Verified
9.4
68
|
Verified
9.2
630
|
Verified
9.6
71
|
Verified
Agentic AI - VoIP Providers
8.3
27
Not enough data
8.8
28
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
Access
8.7
523
|
Verified
9.6
70
8.7
578
|
Verified
9.8
82
9.1
691
|
Verified
9.8
60
Advanced Features
8.7
643
|
Verified
9.5
66
8.7
514
|
Verified
9.6
62
|
Verified
9.3
787
|
Verified
9.8
81
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.9
11
Not enough data
8.0
10
Not enough data
8.0
10
Incentives
Not enough data
8.5
73
Not enough data
8.7
78
Not enough data
Feature Not Available
Not enough data
8.8
82
Personalization
Not enough data
9.0
81
Not enough data
9.0
82
Not enough data
9.3
91
Not enough data
9.1
77
Administrative
Not enough data
9.4
90
Not enough data
9.1
73
Not enough data
9.0
72
Agentic AI - Outbound Call Tracking
8.5
13
8.1
9
8.7
14
8.1
9
Calling
9.0
606
9.7
331
Feature Not Available
9.3
267
9.1
637
9.5
300
9.1
652
9.6
326
8.8
14
9.4
11
Contacts
8.7
649
9.1
296
8.6
576
9.1
278
8.6
517
9.3
283
Insights
8.5
493
9.3
288
8.7
554
9.4
294
Feature Not Available
9.5
291
Feature Not Available
8.8
236
8.3
405
9.0
231
9.3
16
8.8
11
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
9.6
73
Not enough data
9.3
70
Not enough data
9.2
40
Not enough data
Feature Not Available
Feedback
Not enough data
9.6
66
Not enough data
9.7
64
Not enough data
9.6
61
Not enough data
9.4
68
Not enough data
9.5
70
Not enough data
9.2
70
Not enough data
9.3
63
Generative AI
Not enough data
8.3
32
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
91
|
Verified
Not enough data
9.2
97
|
Verified
Not enough data
9.0
80
|
Verified
Not enough data
Features
9.1
122
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
89
Not enough data
9.3
113
|
Verified
Not enough data
9.3
84
|
Verified
Not enough data
8.9
99
|
Verified
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dialpad Connect and Kixie PowerCall & SMS are categorized as AI Sales Assistant, Outbound Call Tracking, and VoIP Providers
Unique Categories
Dialpad Connect is categorized as AI Agents For Business Operations, AI Customer Support Agents, UCaaS Platforms, Feedback Analytics, Google Workspace Communication Tools, and Video Conferencing
Kixie PowerCall & SMS is categorized as SMS Marketing, Sales Engagement, Auto Dialer, Sales Coaching, Sales Performance Management, Call Center Infrastructure (CCI), Contact Center, and Conversation Intelligence
Reviews
Reviewers' Company Size
Dialpad Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kixie PowerCall & SMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.5%
Information Technology and Services
8.4%
Computer Software
8.1%
Financial Services
4.7%
Real Estate
3.6%
Other
66.8%
Financial Services
11.3%
Marketing and Advertising
10.6%
Real Estate
9.2%
Insurance
9.1%
Computer Software
5.8%
Other
53.9%
Discussions
Does anyone use UberConference as their main tool?
11 Comments
DM
I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful. Read more
Do you offer a longer cord on the headset?
1 Comment
Official Response from Kixie PowerCall & SMS
You can utilize wireless headsets with Kixie!Read more
What would be the best way to import leads to hubspot to be used on kixie
1 Comment
Official Response from Kixie PowerCall & SMS
The main thing to do is ensure you
1) upload the contacts with a phone number
2) make sure the phone number is a standard phone number field - not a...Read more
What is the best way to avoid being confused with Spam with using the local presence feature?
1 Comment
JK
Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbersRead more
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