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Compare Dialpad Connect and Happeo 
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At a Glance
Market Segments
Small-Business (57.9% of reviews)
Mid-Market (69.1% of reviews)
Entry-Level Pricing
$25 Per user, per month invoiced annually
No pricing available
Dialpad Connect
Star Rating
(3,947)4.4 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial is available
Browse all 3 pricing plansHappeo
Star Rating
(153)4.5 out of 5
Market Segments
Mid-Market (69.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HappeoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dialpad Connect excels in user satisfaction, boasting a significantly higher overall score compared to Happeo. Users appreciate features like AI-powered real-time transcription and sentiment analysis, which enhance call experiences by providing instant insights and reducing the need for manual note-taking.
- According to verified reviews, Dialpad Connect has a robust number of recent reviews, indicating a strong and active user base. This contrasts with Happeo, which has not received any recent reviews, suggesting a potential lack of engagement or updates from its users.
- Users say that Dialpad Connect's implementation process is smooth and intuitive, with many highlighting the ease of connecting with candidates without using personal phone numbers. This feature is particularly beneficial for those in recruitment, enhancing communication efficiency.
- Reviewers mention that Happeo shines in its ability to streamline internal communications and improve employee engagement. Users value its centralized platform for information sharing, which allows for easy access to user profiles and departmental pages, making it a strong choice for mid-market companies.
- G2 reviewers highlight that while Dialpad Connect offers excellent connectivity during work-related calls, Happeo's quality of support is notably higher, with users praising its responsiveness and helpfulness. This could be a deciding factor for organizations that prioritize customer support.
- According to recent feedback, both products have similar ease of use ratings, but Dialpad Connect's ease of setup is particularly noted as superior. Users appreciate the quick onboarding process, which allows teams to start using the tool effectively without extensive training.
Pricing
Entry-Level Pricing
Dialpad Connect
Pro
$25
Per user, per month invoiced annually
+ UberConference Free
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration
Happeo
No pricing availableFree Trial
Dialpad Connect
Free Trial is available
Happeo
Free Trial is available
Ratings
Meets Requirements
8.9
3,196
8.8
111
Ease of Use
9.1
3,216
9.1
111
Ease of Setup
9.0
1,201
8.5
80
Ease of Admin
8.9
1,111
8.8
83
Quality of Support
8.5
2,485
9.3
100
Has the product been a good partner in doing business?
8.9
1,035
9.4
76
Product Direction (% positive)
8.2
3,051
9.0
102
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
7.9
27
Not enough data
7.7
27
Not enough data
8.3
27
Not enough data
8.3
28
Not enough data
Organization
8.3
27
Not enough data
9.0
27
Not enough data
8.9
26
Not enough data
Performance Analysis
8.3
28
Not enough data
8.5
28
Not enough data
Sales Analysis
8.2
26
Not enough data
8.1
26
Not enough data
Generative AI
9.1
17
Not enough data
9.3
17
Not enough data
Agentic AI - AI Sales Assistant
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Logistics
Not enough data
8.9
26
Not enough data
8.0
30
Not enough data
8.2
14
Not enough data
8.2
18
Not enough data
8.8
33
Editing & Design
Not enough data
8.0
19
Not enough data
9.1
24
Not enough data
Feature Not Available
Not enough data
8.4
25
Not enough data
8.1
18
Agentic AI - Org Chart
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
8.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
9.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Distribution
Not enough data
8.9
53
Not enough data
7.9
34
Not enough data
8.4
54
Not enough data
8.0
41
Not enough data
8.3
43
Employee Engagement
Not enough data
8.7
53
Not enough data
8.0
44
Not enough data
9.1
54
Not enough data
8.0
27
Not enough data
8.9
51
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Experience & Accessibility - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.0
5
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
6.3
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.3
6
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.7
1276
Not enough data
8.8
292
Not enough data
9.0
49
Not enough data
9.0
327
Not enough data
9.3
52
Not enough data
Meeting Coordination
8.7
1191
Not enough data
8.8
1112
Not enough data
8.9
359
Not enough data
9.2
362
Not enough data
Software Type
8.6
1039
Not enough data
9.0
350
Not enough data
8.9
267
Not enough data
Agentic AI - Video Conferencing
9.4
8
Not enough data
9.4
8
Not enough data
9.8
8
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
8.3
21
Not enough data
8.6
20
Not enough data
8.9
21
Not enough data
Feedback Analysis
9.0
21
Not enough data
8.9
21
Not enough data
8.6
20
Not enough data
Feedback Sources
8.5
19
Not enough data
8.3
18
Not enough data
7.7
19
Not enough data
8.8
19
Not enough data
Generative AI
8.7
18
Not enough data
8.8
18
Not enough data
Platform Basics - VoIP Providers
8.3
29
Not enough data
9.3
31
Not enough data
9.1
29
Not enough data
8.6
32
Not enough data
8.0
29
Not enough data
8.4
29
Not enough data
Basic Communication
9.2
900
|
Verified
Not enough data
8.3
437
|
Verified
Not enough data
9.1
711
|
Verified
Not enough data
8.4
457
|
Verified
Not enough data
8.9
636
|
Verified
Not enough data
9.2
630
|
Verified
Not enough data
Agentic AI - VoIP Providers
8.3
27
Not enough data
8.8
28
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
Access
8.7
523
|
Verified
Not enough data
8.7
578
|
Verified
Not enough data
9.1
691
|
Verified
Not enough data
Advanced Features
8.7
643
|
Verified
Not enough data
8.7
514
|
Verified
Not enough data
9.3
787
|
Verified
Not enough data
Agentic AI - Google Workspace Creative Tools
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
8.5
13
Not enough data
8.7
14
Not enough data
Calling
9.0
606
Not enough data
Feature Not Available
Not enough data
9.1
637
Not enough data
9.1
652
Not enough data
8.8
14
Not enough data
Contacts
8.7
649
Not enough data
8.6
576
Not enough data
8.6
517
Not enough data
Insights
8.5
493
Not enough data
8.7
554
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
405
Not enough data
9.3
16
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
91
|
Verified
Not enough data
9.2
97
|
Verified
Not enough data
9.0
80
|
Verified
Not enough data
Features
9.1
122
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
89
Not enough data
9.3
113
|
Verified
Not enough data
9.3
84
|
Verified
Not enough data
8.9
99
|
Verified
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dialpad Connect and Happeo are categorized as Google Workspace Communication Tools
Unique Categories
Dialpad Connect is categorized as AI Agents For Business Operations, AI Customer Support Agents, UCaaS Platforms, Feedback Analytics, AI Sales Assistant, Outbound Call Tracking, VoIP Providers, and Video Conferencing
Happeo is categorized as Employee Communications, Knowledge Base, Org Chart, Employee Intranet, Google Workspace Creative Tools, and Enterprise Search Software
Reviews
Reviewers' Company Size
Dialpad Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Happeo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.5%
Information Technology and Services
8.4%
Computer Software
8.1%
Financial Services
4.7%
Real Estate
3.6%
Other
66.8%
Information Technology and Services
13.4%
Computer Software
9.4%
Marketing and Advertising
7.4%
Education Management
7.4%
Hospital & Health Care
4.0%
Other
58.4%
Discussions
Does anyone use UberConference as their main tool?
11 Comments
DM
I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful. Read more
How can we help you use Happeo better?
1 Comment
Official Response from Happeo
Please head to our knowledge base here: https://www.happeo.com/knowledge/
If you can't find the answers you want, head to our website and start a chat...Read more
What are the Happeo user roles?
1 Comment
Official Response from Happeo
In Happeo we have four different levels of user license:
- Admin
- Normal
- Google Deskless
- Unlicensed
Other roles exist depending on the feature...Read more
Where can I check the status of Happeo services?
1 Comment
Official Response from Happeo
Visit this link to view the history of Happeo status changes: https://www.happeo.com/knowledge/happeo-status
Read more
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