Compare Dialpad Connect and FrontSpin 
At a Glance
Market Segments
Small-Business (57.7% of reviews)
Mid-Market (69.2% of reviews)
Entry-Level Pricing
$25 Per user, per month invoiced annually
No pricing available
Dialpad Connect
Star Rating
(4,072)4.4 out of 5
Market Segments
Small-Business (57.7% of reviews)
Pros & Cons
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial is available
Browse all 3 pricing plansFrontSpin
Star Rating
(68)4.3 out of 5
Market Segments
Mid-Market (69.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FrontSpinSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dialpad Connect excels in user experience, highlighting its clean interface that allows new team members to quickly adapt with minimal training. In contrast, while FrontSpin is also noted for its ease of use, it doesn't quite match the intuitive design that Dialpad offers.
- Users say that Dialpad Connect provides a seamless integration of calls, messages, and meetings on a single platform, which enhances productivity. FrontSpin, while effective for outbound operations, is primarily focused on call activity and may not offer the same level of all-in-one functionality.
- Reviewers mention that Dialpad Connect's implementation process is straightforward, with many users appreciating the flexibility of using the same business number across devices. On the other hand, FrontSpin, although easy to get started with, may require more time for users to fully leverage its features.
- According to verified reviews, Dialpad Connect has a higher overall satisfaction score, reflecting its strong performance in areas like call quality and AI capabilities. FrontSpin, while praised for its reliability and speed, does not achieve the same level of user satisfaction across the board.
- Users highlight that Dialpad Connect's support is solid, but FrontSpin stands out with a higher quality of support rating, indicating that users feel more supported in their day-to-day operations. This could be a deciding factor for teams that prioritize customer service.
- G2 reviewers note that Dialpad Connect is particularly favored by small businesses, making it a great fit for teams looking for a scalable solution. In contrast, FrontSpin is more aligned with mid-market companies, which may limit its appeal for smaller organizations seeking a tailored experience.
Pricing
Entry-Level Pricing
Dialpad Connect
Pro
$25
Per user, per month invoiced annually
+ UberConference Free
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration
FrontSpin
No pricing availableFree Trial
Dialpad Connect
Free Trial is available
FrontSpin
No trial information availableRatings
Meets Requirements
8.9
3,209
8.6
52
Ease of Use
9.1
3,328
8.8
52
Ease of Setup
9.0
1,215
8.6
22
Ease of Admin
8.9
1,119
8.8
21
Quality of Support
8.5
2,497
9.3
47
Has the product been a good partner in doing business?
8.9
1,043
9.2
21
Product Direction (% positive)
8.2
3,062
7.3
51
Features by Category
Lead Facilitation
7.9
27
Not enough data
7.7
27
Not enough data
8.3
27
Not enough data
8.3
28
Not enough data
Organization
8.3
27
Not enough data
9.0
27
Not enough data
9.0
27
Not enough data
Performance Analysis
8.3
28
Not enough data
8.5
28
Not enough data
Sales Analysis
8.2
26
Not enough data
8.1
26
Not enough data
Generative AI
Feature Not Available
Not enough data
9.4
18
Not enough data
Agentic AI - AI Sales Assistant
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Integrated Workflows
Not enough data
8.9
9
Not enough data
8.3
9
Not enough data
9.0
10
Not enough data
8.7
9
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
7.9
7
Repeatability and Reportability
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.6
7
Not enough data
8.3
7
AI and Automation
Not enough data
8.3
8
Not enough data
8.1
6
Not enough data
8.6
7
Not enough data
8.1
6
Not enough data
8.1
6
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
8.3
8
Not enough data
7.3
8
Not enough data
Not enough data
Agent Tools
Not enough data
7.7
8
Not enough data
8.3
8
Not enough data
8.8
8
Automation
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
8.6
7
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.7
1276
Not enough data
8.8
292
Not enough data
9.0
49
Not enough data
9.0
327
Not enough data
9.3
52
Not enough data
Meeting Coordination
8.7
1191
Not enough data
8.8
1112
Not enough data
8.9
359
Not enough data
9.2
362
Not enough data
Software Type
8.6
1039
Not enough data
9.0
350
Not enough data
8.9
267
Not enough data
Agentic AI - Video Conferencing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Feedback Management
8.3
20
Not enough data
8.5
19
Not enough data
8.8
20
Not enough data
Feedback Analysis
9.0
20
Not enough data
8.8
20
Not enough data
8.5
19
Not enough data
Feedback Sources
8.4
18
Not enough data
8.2
17
Not enough data
7.6
18
Not enough data
8.8
18
Not enough data
Generative AI
8.7
18
Not enough data
8.8
18
Not enough data
Platform Basics - VoIP Providers
8.3
29
Not enough data
9.3
35
Not enough data
9.1
30
Not enough data
8.8
40
Not enough data
8.0
29
Not enough data
8.4
29
Not enough data
Basic Communication
9.2
915
|
Verified
Not enough data
8.3
438
|
Verified
Not enough data
9.1
717
|
Verified
Not enough data
8.4
458
|
Verified
Not enough data
8.9
636
|
Verified
Not enough data
9.2
632
|
Verified
Not enough data
Agentic AI - VoIP Providers
8.3
27
Not enough data
8.8
28
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
Access
8.7
523
|
Verified
Not enough data
8.8
580
|
Verified
Not enough data
9.1
693
|
Verified
Not enough data
Advanced Features
8.7
644
|
Verified
Not enough data
8.7
514
|
Verified
Not enough data
9.3
789
|
Verified
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
8.5
13
Not enough data
8.7
14
Not enough data
Calling
9.0
606
9.4
39
Feature Not Available
8.8
33
9.1
638
9.1
37
|
Verified
9.1
652
9.2
42
8.8
14
Not enough data
Contacts
8.7
648
9.0
38
8.6
575
8.4
37
|
Verified
8.6
517
9.0
35
Insights
8.5
492
8.7
41
8.7
554
8.5
38
|
Verified
8.8
262
8.9
31
Feature Not Available
8.7
35
8.3
404
8.0
33
|
Verified
9.3
17
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
91
|
Verified
Not enough data
9.2
98
|
Verified
Not enough data
9.1
81
|
Verified
Not enough data
Features
9.1
122
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
90
Not enough data
9.3
114
|
Verified
Not enough data
9.3
84
|
Verified
Not enough data
8.9
100
|
Verified
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dialpad Connect and FrontSpin are categorized as Outbound Call Tracking
Unique Categories
Dialpad Connect is categorized as AI Agents For Business Operations, AI Customer Support Agents, UCaaS Platforms, Feedback Analytics, AI Sales Assistant, Google Workspace Communication Tools, VoIP Providers, and Video Conferencing
FrontSpin is categorized as Sales Engagement and Auto Dialer
Reviews
Reviewers' Company Size
Dialpad Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FrontSpin
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.3%
Information Technology and Services
8.2%
Computer Software
7.9%
Financial Services
4.7%
Real Estate
3.7%
Other
67.2%
Computer Software
26.6%
Information Technology and Services
21.9%
Marketing and Advertising
14.1%
Telecommunications
7.8%
Information Services
3.1%
Other
26.6%
Discussions
Does anyone use UberConference as their main tool?
11 Comments
DM
I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful. Read more
FrontSpin has no discussions with answers
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