Compare Dialpad Connect and Fastcall 
At a Glance
Market Segments
Small-Business (57.8% of reviews)
Small-Business (53.8% of reviews)
Entry-Level Pricing
$25 Per user, per month invoiced annually
$40 per month (billed annually)
Dialpad Connect
Star Rating
(4,072)4.4 out of 5
Market Segments
Small-Business (57.8% of reviews)
Pros & Cons
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial is available
Browse all 3 pricing plansFastcall
Star Rating
(14)4.2 out of 5
Market Segments
Small-Business (53.8% of reviews)
Pros & Cons
Entry-Level Pricing
$40 per month (billed annually)
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dialpad Connect excels in user experience, with a clean interface that allows new team members to quickly adapt with minimal training. In contrast, Fastcall, while functional, may not offer the same level of intuitive design, which could lead to a steeper learning curve for some users.
- Users say that Dialpad Connect provides a seamless integration of calls, messages, and meetings on a single platform, enhancing productivity. Fastcall, on the other hand, is praised for its strong integration with Salesforce, allowing users to efficiently manage call history and SMS communications, but it may not match the all-in-one convenience of Dialpad Connect.
- Reviewers mention that Dialpad Connect's call quality is consistently reliable, which is crucial for effective communication. Fastcall users appreciate its ability to record calls and store them on records, but some may find that it lacks the advanced features and AI capabilities that enhance the call experience in Dialpad Connect.
- According to verified reviews, Dialpad Connect stands out for its ease of setup, with users highlighting a straightforward onboarding process. Fastcall, while functional, has received feedback indicating that its setup can be more complex, potentially leading to delays in getting teams up and running.
- Users appreciate the quality of support provided by Dialpad Connect, with many noting responsive assistance and helpful resources. Fastcall also receives positive remarks for its support, but the volume of recent reviews suggests that Dialpad Connect may have a more robust support system in place.
- G2 reviewers highlight that Dialpad Connect offers a competitive pricing model at $25 per user per month, making it an attractive option for small businesses. Fastcall's pricing at $40 per month may be a consideration for budget-conscious buyers, especially given the differences in user satisfaction and feature richness.
Pricing
Entry-Level Pricing
Dialpad Connect
Pro
$25
Per user, per month invoiced annually
+ UberConference Free
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration
Fastcall
Sales+
$40
per month (billed annually)
BeLocal caller ID; auto call distribution; dial by list
- FastCall Logger
- Call Score
- Connect Twilio via Oauth
Free Trial
Dialpad Connect
Free Trial is available
Fastcall
No trial information availableRatings
Meets Requirements
8.9
3,209
8.6
12
Ease of Use
9.1
3,328
8.6
12
Ease of Setup
9.0
1,215
7.7
5
Ease of Admin
8.9
1,119
8.3
5
Quality of Support
8.5
2,497
8.0
11
Has the product been a good partner in doing business?
8.9
1,043
Not enough data
Product Direction (% positive)
8.2
3,062
7.7
10
Features by Category
Lead Facilitation
7.9
27
Not enough data
7.7
27
Not enough data
8.3
27
Not enough data
8.3
28
Not enough data
Organization
8.3
27
Not enough data
9.0
27
Not enough data
9.0
27
Not enough data
Performance Analysis
8.3
28
Not enough data
8.5
28
Not enough data
Sales Analysis
8.2
26
Not enough data
8.1
26
Not enough data
Generative AI
Feature Not Available
Not enough data
9.4
18
Not enough data
Agentic AI - AI Sales Assistant
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.7
1276
Not enough data
8.8
292
Not enough data
9.0
49
Not enough data
9.0
327
Not enough data
9.3
52
Not enough data
Meeting Coordination
8.7
1191
Not enough data
8.8
1112
Not enough data
8.9
359
Not enough data
9.2
362
Not enough data
Software Type
8.6
1039
Not enough data
9.0
350
Not enough data
8.9
267
Not enough data
Agentic AI - Video Conferencing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Feedback Management
8.3
20
Not enough data
8.5
19
Not enough data
8.8
20
Not enough data
Feedback Analysis
9.0
20
Not enough data
8.8
20
Not enough data
8.5
19
Not enough data
Feedback Sources
8.4
18
Not enough data
8.2
17
Not enough data
7.6
18
Not enough data
8.8
18
Not enough data
Generative AI
8.7
18
Not enough data
8.8
18
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
8.3
29
Not enough data
9.3
35
Not enough data
9.1
30
Not enough data
8.8
40
Not enough data
8.0
29
Not enough data
8.4
29
Not enough data
Basic Communication
9.2
915
|
Verified
Not enough data
8.3
438
|
Verified
Not enough data
9.1
717
|
Verified
Not enough data
8.4
458
|
Verified
Not enough data
8.9
636
|
Verified
Not enough data
9.2
632
|
Verified
Not enough data
Agentic AI - VoIP Providers
8.3
27
Not enough data
8.8
28
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
Access
8.7
523
|
Verified
Not enough data
8.8
580
|
Verified
Not enough data
9.1
693
|
Verified
Not enough data
Advanced Features
8.7
644
|
Verified
Not enough data
8.7
514
|
Verified
Not enough data
9.3
789
|
Verified
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
8.5
13
Not enough data
8.7
14
Not enough data
Calling
9.0
606
9.7
5
|
Verified
Feature Not Available
Not enough data
9.1
638
9.0
5
|
Verified
9.1
652
9.7
5
|
Verified
8.8
14
Not enough data
Contacts
8.7
648
Not enough data
8.6
575
Not enough data
8.6
517
9.3
5
|
Verified
Insights
8.5
492
8.0
5
|
Verified
8.7
554
Not enough data
8.8
262
9.3
5
|
Verified
Feature Not Available
Not enough data
8.3
404
Not enough data
9.3
17
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
91
|
Verified
Not enough data
9.2
98
|
Verified
Not enough data
9.1
81
|
Verified
Not enough data
Features
9.1
122
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
90
Not enough data
9.3
114
|
Verified
Not enough data
9.3
84
|
Verified
Not enough data
8.9
100
|
Verified
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dialpad Connect and Fastcall are categorized as Outbound Call Tracking
Unique Categories
Dialpad Connect is categorized as AI Agents For Business Operations, AI Customer Support Agents, UCaaS Platforms, Feedback Analytics, AI Sales Assistant, Google Workspace Communication Tools, VoIP Providers, and Video Conferencing
Fastcall is categorized as Salesforce AppExchange Apps, Auto Dialer, WhatsApp Marketing, Conversation Intelligence, and SMS Marketing
Reviews
Reviewers' Company Size
Dialpad Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fastcall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.3%
Information Technology and Services
8.2%
Computer Software
7.9%
Financial Services
4.7%
Real Estate
3.7%
Other
67.2%
Marketing and Advertising
23.1%
Financial Services
15.4%
Telecommunications
7.7%
Research
7.7%
Public Relations and Communications
7.7%
Other
38.5%
Discussions
Does anyone use UberConference as their main tool?
11 Comments
DM
I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful. Read more
Fastcall has no discussions with answers
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