# Dialpad Connect vs Revenue.io Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Revenue.io excels in providing tools for revisiting calls, with users highlighting its ability to review and verify conversations, which is particularly useful in dispute situations. This feature enhances the overall sales process by allowing for quick access to call transcripts.
- **Users say** Dialpad Connect offers a user-friendly interface with easy customization options, making it accessible for small businesses. Reviewers appreciate the seamless integration of features like live transcription and call summaries, which save time and improve productivity.
- **According to verified reviews** , Revenue.io stands out for its high-quality support, with users praising the responsiveness and helpfulness of the support team. This level of assistance contributes to a smoother experience, especially during the onboarding process.
- **Reviewers mention** that Dialpad Connect maintains consistent call quality and reliability, even on mobile devices. This reliability is crucial for users who need to switch between different platforms, ensuring that communication remains uninterrupted.
- **G2 reviewers highlight** that Revenue.io's AI features, such as guided selling and automated note-taking, significantly streamline the sales process. Users find these tools particularly beneficial for organizing their workflow and enhancing efficiency.
- **Users report** that while Dialpad Connect has made strides in AI advancements, some feel that it still has room for improvement in areas like autonomous task execution. This feedback suggests that while the product is evolving, there are still challenges to address for optimal user experience.



| | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 4,199 | 579 | 
| **Largest Market Segment** | Small-Business (57.7% of reviews) | Mid-Market (60.5% of reviews) | 
| **Entry Level Price** | $25 Per user, per month invoiced annually | No pricing available | 

---
## Top Pros & Cons

### Dialpad Connect

Pros:
- Ease of Use (126 reviews)
- Call Management (70 reviews)

Cons:
- Call Issues (55 reviews)
- Connection Issues (42 reviews)

### Revenue.io

Pros:
- Customer Support (32 reviews)
- Ease of Use (28 reviews)

Cons:
- Call Issues (10 reviews)
- Missing Features (8 reviews)

---
## Ratings Comparison
| Rating | Dialpad Connect | Revenue.io | 
|---|---|---|
  | **Meets Requirements** | 8.9 (3236 reviews) | 9.2 (405 reviews) | 
  | **Ease of Use** | 9.1 (3425 reviews) | 9.3 (412 reviews) | 
  | **Ease of Setup** | 9.0 (1242 reviews) | 9.0 (168 reviews) | 
  | **Ease of Admin** | 8.9 (1145 reviews) | 9.0 (157 reviews) | 
  | **Quality of Support** | 8.5 (2535 reviews) | 9.5 (396 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (1069 reviews) | 9.6 (155 reviews) | 
  | **Product Direction (% positive)** | 8.2 (3082 reviews) | 9.0 (375 reviews) | 

---
## Pricing

### Dialpad Connect

#### Entry-Level Pricing

Plan: Pro

Price: $25 Per user, per month invoiced annually

Description: + UberConference Free

Key Features:
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration

[Browse all 3 editions](https://www.g2.com/products/dialpad-connect/pricing)

#### Free Trial

Yes

### Revenue.io

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Revenue.io** | 9.2/10 | 117 |

#### Integrated Workflows

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Task Management** | Not enough data | 9.3 (94 reviews) | 
| **Email Tracking/Automation** | Not enough data | 9.5 (90 reviews) | 
| **Calls and Voice** | Not enough data | 9.5 (104 reviews) | 
| **Other Outreach Options ** | Not enough data | 9.4 (84 reviews) | 
| **CRM Integration** | Not enough data | 9.6 (98 reviews) | 
| **Calendar** | Not enough data | 9.2 (82 reviews) | 
| **Shared Records** | Not enough data | 9.5 (79 reviews) | 

#### Repeatability and Reportability

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Content Management** | Not enough data | 9.5 (82 reviews) | 
| **Workflow Management** | Not enough data | 9.5 (85 reviews) | 
| **Workflow Performance** | Not enough data | 9.5 (85 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 9.3 (81 reviews) | 
| **Gamification** | Not enough data | 8.9 (73 reviews) | 

#### AI and Automation

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 9.1 (71 reviews) | 
| **Lead Scoring** | Not enough data | 9.2 (71 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 9.3 (70 reviews) | 
| **Buyer Intelligence** | Not enough data | 9.2 (67 reviews) | 
| **Machine Learning** | Not enough data | 9.1 (69 reviews) | 

#### Generative AI

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.6 (9 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Revenue.io** | 9.2/10 | 122 |

#### Call Analytics

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Call Recording** | Not enough data | 9.7 (112 reviews) ✓ Verified | 
| **Machine Learning** | Not enough data | 9.3 (99 reviews) ✓ Verified | 
| **Call Analysis** | Not enough data | 9.6 (106 reviews) ✓ Verified | 
| **Lead Qualification** | Not enough data | 9.1 (92 reviews) ✓ Verified | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Customer Scoring** | Not enough data | 9.4 (88 reviews) ✓ Verified | 
| **Speech-to-Text** | Not enough data | 9.2 (98 reviews) ✓ Verified | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.7 (9 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.9/10 | 1590 |
| **Revenue.io** | N/A | N/A |

#### Collaboration Tools

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Screen Sharing** | 8.7 (1271 reviews) | Not enough data | 
| **Presentations** | 8.8 (287 reviews) | Not enough data | 
| **Whiteboarding** | 8.9 (44 reviews) | Not enough data | 
| **Live Chat** | 8.9 (323 reviews) | Not enough data | 
| **Hand Raising** | 9.2 (47 reviews) | Not enough data | 

#### Meeting Coordination

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Scheduling** | 8.7 (1185 reviews) | Not enough data | 
| **Recording** | 8.8 (1107 reviews) | Not enough data | 
| **Participant Permissions** | 8.9 (354 reviews) | Not enough data | 
| **One-Click Join** | 9.2 (357 reviews) | Not enough data | 

#### Software Type

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Mobile** | 8.6 (1034 reviews) | Not enough data | 
| **Browser Application** | 9.0 (345 reviews) | Not enough data | 
| **Desktop Application** | 8.9 (264 reviews) | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Revenue.io** | N/A | N/A |

#### Responses

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Feature Not Available | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.5/10 | 24 |
| **Revenue.io** | N/A | N/A |

#### Feedback Management

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Tagging** | 8.3 (20 reviews) | Not enough data | 
| **Segmentation** | 8.5 (19 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.9 (21 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Thematic Analysis** | 9.0 (20 reviews) | Not enough data | 
| **Sentiment Analysis** | 8.8 (20 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | 8.5 (19 reviews) | Not enough data | 

#### Feedback Sources

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Online Reviews** | 8.4 (18 reviews) | Not enough data | 
| **Surveys** | 8.2 (17 reviews) | Not enough data | 
| **Social Media** | 7.6 (18 reviews) | Not enough data | 
| **Customer Service Channels** | 8.8 (18 reviews) | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **AI Text Generation** | 8.7 (18 reviews) | Not enough data | 
| **AI Text Summarization** | 8.8 (18 reviews) | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Revenue.io** | 9.6/10 | 36 |

#### Revenue Sourcing and Forecasting

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Revenue History** | Not enough data | 9.7 (31 reviews) | 
| **Pipeline Management** | Not enough data | 9.6 (31 reviews) | 
| **Dashboard Analytics** | Not enough data | 9.7 (31 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 9.8 (30 reviews) | 
| **Data Segmentation** | Not enough data | 9.8 (31 reviews) | 
| **Predictive Forecasting** | Not enough data | 9.4 (6 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 9.5 (7 reviews) | 

#### CRM Data Enrichment

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Calendar Sync** | Not enough data | 9.8 (31 reviews) | 
| **Email Activity Capture** | Not enough data | 9.8 (32 reviews) | 
| **Conversation Intelligence** | Not enough data | 9.9 (32 reviews) | 
| **Marketing Leads** | Not enough data | 9.8 (31 reviews) | 
| **Contact Capture** | Not enough data | 9.0 (7 reviews) | 

#### Account Management

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | 9.8 (32 reviews) | 
| **Account optimization** | Not enough data | 9.6 (32 reviews) | 
| **Historical Patterns** | Not enough data | 9.6 (31 reviews) | 
| **Rep Performance** | Not enough data | 9.9 (32 reviews) | 
| **Account Engagement** | Not enough data | 9.2 (6 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 9.3 (5 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Revenue.io** | 9.1/10 | 26 |

#### Platform

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Omnichannel** | Not enough data | 8.9 (15 reviews) | 
| **Mobile Access** | Not enough data | 8.2 (17 reviews) | 
| **Queue Management** | Not enough data | 9.4 (21 reviews) | 
| **Call Routing** | Not enough data | 9.0 (19 reviews) | 
| **Call Back** | Not enough data | 9.4 (23 reviews) | 
| **IVR** | Not enough data | 9.6 (16 reviews) | 
| **Automatic Call Distribution** | Not enough data | 9.2 (17 reviews) | 

#### Generative AI

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | 7.6 (7 reviews) | 

#### Workforce Management

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Call Monitoring** | Not enough data | 9.8 (21 reviews) | 
| **Performance Evaluation** | Not enough data | 9.7 (22 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Call Recording** | Not enough data | 9.9 (23 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.9 (23 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.6/10 | 1019 |
| **Revenue.io** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.0 (27 reviews) | Not enough data | 
| **Call Management** | 9.1 (45 reviews) | Not enough data | 
| **Network monitoring** | 9.1 (30 reviews) | Not enough data | 
| **Integrations** | 8.6 (51 reviews) | Not enough data | 
| **Virtual PBX** | 7.6 (24 reviews) | Not enough data | 
| **SIP trunking services** | 8.1 (24 reviews) | Not enough data | 

#### Basic Communication

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Phone Calls** | 9.2 (946 reviews) ✓ Verified | Not enough data | 
| **Video Calls** | 8.4 (443 reviews) ✓ Verified | Not enough data | 
| **Instant Messaging** | 9.1 (729 reviews) ✓ Verified | Not enough data | 
| **Screen Sharing** | 8.4 (455 reviews) ✓ Verified | Not enough data | 
| **Conference Calls** | 8.9 (635 reviews) ✓ Verified | Not enough data | 
| **Desk-to-Desk Calls** | 9.2 (631 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (24 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (25 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (23 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (23 reviews) | Not enough data | 

#### Access

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Software Pairing** | 8.7 (519 reviews) ✓ Verified | Not enough data | 
| **Browser Extension** | 8.7 (576 reviews) ✓ Verified | Not enough data | 
| **Individual Download** | 9.1 (690 reviews) ✓ Verified | Not enough data | 

#### Advanced Features

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Hold Music** | 8.6 (642 reviews) ✓ Verified | Not enough data | 
| **Automated Attendants** | 8.7 (510 reviews) ✓ Verified | Not enough data | 
| **VOiP Number** | 9.3 (790 reviews) ✓ Verified | Not enough data | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Revenue.io** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Revenue.io** | 9.1/10 | 121 |

#### Agentic AI - Sales Performance Management

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Badges** | Not enough data | 8.6 (66 reviews) | 
| **Triggers** | Not enough data | 8.8 (64 reviews) | 
| **Commission Calculator** | Not enough data | 8.5 (62 reviews) ✓ Verified | 
| **Leaderboards** | Not enough data | 9.0 (74 reviews) ✓ Verified | 

#### Personalization

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Profiles** | Not enough data | Feature Not Available | 
| **Custom Reports** | Not enough data | 9.1 (94 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 9.3 (99 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 9.1 (80 reviews) ✓ Verified | 

#### Administrative

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Integration** | Not enough data | 9.6 (99 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 9.6 (89 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 9.5 (90 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.6/10 | 800 |
| **Revenue.io** | 9.3/10 | 269 |

#### Agentic AI - Outbound Call Tracking

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (9 reviews) | 9.3 (5 reviews) | 
| **Natural Language Interaction** | 8.2 (10 reviews) | 9.3 (5 reviews) | 

#### Calling

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Record Calls** | 9.0 (607 reviews) | 9.5 (232 reviews) | 
| **Generate Location** | Feature Not Available | 9.4 (194 reviews) | 
| **Call Types** | 9.1 (640 reviews) | 9.5 (217 reviews) | 
| **Click-to-Call** | 9.1 (652 reviews) | 9.6 (244 reviews) | 
| **Auto Dialer** | 8.6 (12 reviews) | Not enough data | 

#### Contacts

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Personalization** | 8.7 (646 reviews) | 9.2 (206 reviews) | 
| **Information Locater** | 8.6 (572 reviews) | 9.2 (190 reviews) | 
| **Record Prospect Data** | 8.6 (514 reviews) | 9.3 (185 reviews) | 

#### Insights

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Notes** | 8.5 (492 reviews) | 9.4 (230 reviews) | 
| **Daily Summary** | 8.7 (552 reviews) | 9.4 (188 reviews) | 
| **Automated Voicemails** | 8.8 (264 reviews) | 9.3 (218 reviews) | 
| **Automated Emails** | Feature Not Available | 9.3 (157 reviews) | 
| **Sorts Prospects** | 8.3 (400 reviews) | 9.2 (156 reviews) | 
| **Automated Note Taking** | 9.0 (16 reviews) | 9.2 (6 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Revenue.io** | 9.1/10 | 121 |

#### Agentic AI - Sales Coaching

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Knowledge Base** | Not enough data | 9.0 (95 reviews) ✓ Verified | 
| **Coaching Materials** | Not enough data | 9.2 (90 reviews) ✓ Verified | 
| **Playbook Creation** | Not enough data | 8.9 (66 reviews) | 
| **Video Record** | Not enough data | 8.9 (76 reviews) ✓ Verified | 

#### Feedback

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Review** | Not enough data | 9.5 (93 reviews) ✓ Verified | 
| **Scorecard** | Not enough data | 9.2 (85 reviews) ✓ Verified | 
| **Coaching Card** | Not enough data | 9.4 (82 reviews) ✓ Verified | 
| **Leaderboard** | Not enough data | 9.2 (79 reviews) ✓ Verified | 
| **Real-Time Updates** | Not enough data | 9.4 (91 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 9.4 (88 reviews) ✓ Verified | 
| **Competition** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.3 (6 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 9.1/10 | 163 |
| **Revenue.io** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Tenancy Flexibility** | 8.8 (91 reviews) ✓ Verified | Not enough data | 
| **Native VoIP** | 9.2 (99 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | 9.1 (81 reviews) ✓ Verified | Not enough data | 

#### Features

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Voicemail to Email** | 9.1 (127 reviews) ✓ Verified | Not enough data | 
| **Voicemail to SMS** | Feature Not Available | Not enough data | 
| **File Sharing** | 9.3 (92 reviews) | Not enough data | 
| **Voice Conferencing** | 9.3 (114 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | 9.3 (85 reviews) ✓ Verified | Not enough data | 
| **Conference Transcripts** | 8.9 (100 reviews) ✓ Verified | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Revenue.io** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | Not enough data | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | Not enough data | Not enough data | 

### Inbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Revenue.io** | 9.4/10 | 219 |

#### Phone Number Management

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Local Phone Numbers** | Not enough data | 9.6 (180 reviews) | 
| **Toll-Free Numbers** | Not enough data | 9.3 (134 reviews) | 
| **Port Existing Numbers** | Not enough data | 9.4 (141 reviews) | 

#### Tracking

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Visitor & Keyword Tracking** | Not enough data | 9.3 (130 reviews) | 
| **Dynamic Number Insertion** | Not enough data | 9.4 (127 reviews) | 
| **Multi-Channel Call Attribution** | Not enough data | 9.2 (118 reviews) | 

#### Analytics

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Call Data** | Not enough data | 9.3 (183 reviews) | 
| **Call Recording** | Not enough data | 9.7 (188 reviews) | 
| **Advanced Reporting** | Not enough data | 9.3 (158 reviews) | 
| **Conversation Intelligence** | Not enough data | 9.5 (125 reviews) | 

#### Call Routing

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **IVR** | Not enough data | 9.4 (132 reviews) | 
| **Call Scheduling** | Not enough data | 9.3 (126 reviews) | 
| **Geo-Routing** | Not enough data | 9.4 (116 reviews) | 

#### Administration

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Martech Integrations** | Not enough data | 9.5 (111 reviews) | 
| **Privacy, Security, and Compliance** | Not enough data | 9.6 (126 reviews) | 
| **Performance and Reliability** | Not enough data | 9.4 (150 reviews) | 

#### Agentic AI - Inbound Call Tracking

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Revenue.io** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Feature Not Available | Not enough data | 

#### Autonomy

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Revenue.io** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

**Unique to Dialpad Connect (7):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to Revenue.io (8):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Dialpad Connect | Revenue.io | 
|---|---|---|
| **Small-Business** | 57.7% | 22.4% | 
| **Mid-Market** | 32.8% | 60.5% | 
| **Enterprise** | 9.5% | 17.1% | 

### By Industry

#### Dialpad Connect

- **Information Technology and Services:** 8.2%
- **Marketing and Advertising:** 8.2%
- **Computer Software:** 7.8%
- **Financial Services:** 4.6%
- **Real Estate:** 3.7%
- **Hospital & Health Care:** 3.0%
- **Non-Profit Organization Management:** 2.8%
- **Staffing and Recruiting:** 2.5%
- **Internet:** 2.4%
- **Construction:** 2.3%
- **Other:** 54.5%

#### Revenue.io

- **Computer Software:** 13.2%
- **Financial Services:** 9.1%
- **Information Technology and Services:** 8.2%
- **Higher Education:** 6.8%
- **Hospital & Health Care:** 5.7%
- **Education Management:** 5.1%
- **Consumer Services:** 4.8%
- **Telecommunications:** 3.5%
- **Insurance:** 3.5%
- **Real Estate:** 3.3%
- **Other:** 36.9%

---
## Alternatives

### Alternatives to Dialpad Connect

- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2388 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3394 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1627 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1415 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (932 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56515 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3588 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1848 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)

### Alternatives to Revenue.io

- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6678 reviews)
- [CTM](https://www.g2.com/products/ctm-ctm/reviews) — 4.5/5 stars (761 reviews)
- [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1823 reviews)
- [Invoca](https://www.g2.com/products/invoca/reviews) — 4.5/5 stars (967 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1627 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5609 reviews)

---
## Top Discussions

### Dialpad Connect

- Title: [Does anyone use UberConference as their main tool?](https://www.g2.com/discussions/does-anyone-use-uberconference-as-their-main-tool) — 11 comments, 3 upvotes
  > **Top comment:** "I use it for all audio conference and screen sharing day to day.  Also, I have weekly company meetings scheduled to dial out to the team."
- Title: [Is there a meeting duration limit?](https://www.g2.com/discussions/is-there-a-meeting-duration-limit) — 5 comments, 2 upvotes
  > **Top comment:** "No, there is no limit for the Business Plan"
- Title: [How much does Dialpad cost?](https://www.g2.com/discussions/dialpad-ai-voice-how-much-does-dialpad-cost) — 4 comments
  > **Top comment:** "You can find the prices here:..."
- Title: [Why is the hold music so bad? Why is it "essential"?](https://www.g2.com/discussions/hold-music) — 3 comments, 4 upvotes
  > **Top comment:** "We thought exactly the same thing...so we tried something a little different. Listen here... https://www.uberconference.com/holdmusiccover"
- Title: [Is Dialpad a VoIP?](https://www.g2.com/discussions/is-dialpad-a-voip) — 2 comments
  > **Top comment:** "It appears that Dialpad has VoIP capabilities: https://www.dialpad.com/features/voip-services/"

### Revenue.io

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dialpad-connect-vs-revenue-io)