# Dialpad Connect vs iPlum Comparison
---
## AI Generated Summary
- **G2 reviewers report** that iPlum excels in providing a simple and reliable solution for managing business communications. Users appreciate features like secure messaging and call recording, which help keep business interactions organized and separate from personal use.
- **Users say** Dialpad Connect stands out for its flexibility as a comprehensive phone system that operates without being tied to hardwired phones. This allows users to stay connected from anywhere, enhancing productivity and convenience, especially for remote work.
- **Reviewers mention** that while iPlum is favored by small businesses for its affordability and straightforward features, it may not meet the more complex needs of larger teams. Users highlight the ease of managing a dedicated business line, but some express a desire for more advanced functionalities.
- **According to verified reviews** , Dialpad Connect offers robust features like AI recording recaps and auto attendants, which are particularly beneficial for teams that require efficient call management and follow-up. Users find these features enhance their ability to handle conversations effectively.
- **G2 reviewers indicate** that iPlum&#39;s user experience is generally positive, with a focus on simplicity. However, some users have noted challenges with setup and integration, suggesting that while it works well for basic needs, it may not be as seamless for more complex configurations.
- **Users highlight** that Dialpad Connect&#39;s conferencing capabilities are a significant advantage, especially with its no-passcode feature, making it easier to join meetings on the go. This convenience is a notable differentiator for users who frequently engage in remote collaboration.



| | Dialpad Connect | iPlum | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 4,165 | 203 | 
| **Largest Market Segment** | Small-Business (57.8% of reviews) | Small-Business (96.4% of reviews) | 
| **Entry Level Price** | $25 Per user, per month invoiced annually | $8.99 | 

---
## Top Pros & Cons

### Dialpad Connect

Pros:
- Ease of Use (126 reviews)
- Call Management (70 reviews)

Cons:
- Call Issues (55 reviews)
- Connection Issues (42 reviews)

### iPlum

Pros:
- Ease of Use (104 reviews)
- HIPAA Compliance (52 reviews)

Cons:
- Texting Issues (28 reviews)
- Call Issues (25 reviews)

---
## Ratings Comparison
| Rating | Dialpad Connect | iPlum | 
|---|---|---|
  | **Meets Requirements** | 8.9 (3225 reviews) | 9.2 (186 reviews) | 
  | **Ease of Use** | 9.1 (3400 reviews) | 8.7 (188 reviews) | 
  | **Ease of Setup** | 9.0 (1229 reviews) | 7.9 (179 reviews) | 
  | **Ease of Admin** | 8.9 (1136 reviews) | 8.6 (46 reviews) | 
  | **Quality of Support** | 8.5 (2511 reviews) | 8.4 (152 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (1060 reviews) | 8.2 (47 reviews) | 
  | **Product Direction (% positive)** | 8.2 (3072 reviews) | 8.6 (187 reviews) | 

---
## Pricing

### Dialpad Connect

#### Entry-Level Pricing

Plan: Pro

Price: $25 Per user, per month invoiced annually

Description: + UberConference Free

Key Features:
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration

[Browse all 3 editions](https://www.g2.com/products/dialpad-connect/pricing)

#### Free Trial

Yes

### iPlum

#### Entry-Level Pricing

Plan: Standard

Price: $8.99

Description: For mobile app calling, texting, voicemail, auto-text reply, business hours, phone tree and extensions.

Key Features:
- Get US or Canada Local Number
- Calling &amp; Multimedia Texting
- Voicemail

[Browse all 2 editions](https://www.g2.com/products/iplum/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.3/10 | 31 |
| **iPlum** | N/A | N/A |

#### Lead Facilitation

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Customer-facing Chatbot** | 7.7 (25 reviews) | Not enough data | 
| **Lead Qualification** | 7.5 (25 reviews) | Not enough data | 
| **Lead Follow-up** | 8.2 (25 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.1 (26 reviews) | Not enough data | 

#### Organization

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.1 (25 reviews) | Not enough data | 
| **Data Entry** | 8.9 (25 reviews) | Not enough data | 
| **Integrations / APIs** | 8.9 (25 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Coaching ** | 8.2 (26 reviews) | Not enough data | 
| **Peformance Tracking** | 8.4 (26 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **ROI Forecasting ** | 8.1 (24 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.0 (24 reviews) | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | 9.3 (16 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **iPlum** | 9.0/10 | 126 |

#### Platform

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.3 (119 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.2 (123 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | 8.5 (111 reviews) | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | 9.1 (113 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.3 (121 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.0 (115 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.0 (111 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 8.9 (114 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.9/10 | 1588 |
| **iPlum** | N/A | N/A |

#### Collaboration Tools

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Screen Sharing** | 8.7 (1270 reviews) | Not enough data | 
| **Presentations** | 8.8 (287 reviews) | Not enough data | 
| **Whiteboarding** | 8.9 (44 reviews) | Not enough data | 
| **Live Chat** | 8.9 (322 reviews) | Not enough data | 
| **Hand Raising** | 9.2 (47 reviews) | Not enough data | 

#### Meeting Coordination

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Scheduling** | 8.7 (1185 reviews) | Not enough data | 
| **Recording** | 8.8 (1107 reviews) | Not enough data | 
| **Participant Permissions** | 8.9 (354 reviews) | Not enough data | 
| **One-Click Join** | 9.2 (357 reviews) | Not enough data | 

#### Software Type

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Mobile** | 8.6 (1033 reviews) | Not enough data | 
| **Browser Application** | 9.0 (345 reviews) | Not enough data | 
| **Desktop Application** | 8.9 (262 reviews) | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **iPlum** | N/A | N/A |

#### Responses

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Feature Not Available | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.5/10 | 23 |
| **iPlum** | N/A | N/A |

#### Feedback Management

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Tagging** | 8.3 (20 reviews) | Not enough data | 
| **Segmentation** | 8.5 (19 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.8 (20 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Thematic Analysis** | 9.0 (20 reviews) | Not enough data | 
| **Sentiment Analysis** | 8.8 (20 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | 8.5 (19 reviews) | Not enough data | 

#### Feedback Sources

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Online Reviews** | 8.4 (18 reviews) | Not enough data | 
| **Surveys** | 8.2 (17 reviews) | Not enough data | 
| **Social Media** | 7.6 (18 reviews) | Not enough data | 
| **Customer Service Channels** | 8.8 (18 reviews) | Not enough data | 

#### Generative AI

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **AI Text Generation** | 8.7 (18 reviews) | Not enough data | 
| **AI Text Summarization** | 8.8 (18 reviews) | Not enough data | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **iPlum** | 8.5/10 | 24 |

#### Technology

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Telecommunications** | Not enough data | 9.4 (24 reviews) | 
| **Low Bandwidth Support** | Not enough data | 8.9 (23 reviews) | 
| **EHR Integration** | Not enough data | 7.7 (21 reviews) | 

#### Administration

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Practice Branding** | Not enough data | 7.9 (21 reviews) | 
| **Practice Specific** | Not enough data | 8.0 (22 reviews) | 
| **Charting And Documentation** | Not enough data | 7.6 (21 reviews) | 

#### Compliance

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **HIPAA Compliance** | Not enough data | 9.3 (23 reviews) | 
| **State Regulation Compliance** | Not enough data | 9.4 (22 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.6/10 | 991 |
| **iPlum** | 6.9/10 | 104 |

#### Platform Basics - VoIP Providers

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 7.9 (25 reviews) | 7.4 (65 reviews) | 
| **Call Management** | 9.2 (38 reviews) | 8.0 (68 reviews) | 
| **Network monitoring** | 9.0 (27 reviews) | 7.5 (63 reviews) | 
| **Integrations** | 8.7 (42 reviews) | 6.8 (65 reviews) | 
| **Virtual PBX** | 7.6 (24 reviews) | 6.5 (62 reviews) | 
| **SIP trunking services** | 8.1 (24 reviews) | 6.5 (62 reviews) | 

#### Basic Communication

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Phone Calls** | 9.2 (926 reviews) ✓ Verified | 8.9 (95 reviews) | 
| **Video Calls** | 8.3 (437 reviews) ✓ Verified | Feature Not Available | 
| **Instant Messaging** | 9.1 (718 reviews) ✓ Verified | 8.9 (95 reviews) | 
| **Screen Sharing** | 8.4 (453 reviews) ✓ Verified | 5.9 (77 reviews) | 
| **Conference Calls** | 8.9 (633 reviews) ✓ Verified | 6.3 (72 reviews) | 
| **Desk-to-Desk Calls** | 9.1 (627 reviews) ✓ Verified | 6.6 (74 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (23 reviews) | 6.3 (50 reviews) | 
| **Cross-system Integration** | 8.5 (24 reviews) | 6.5 (50 reviews) | 
| **Adaptive Learning** | 8.0 (23 reviews) | 6.4 (51 reviews) | 
| **Proactive Assistance** | 8.3 (23 reviews) | 6.4 (49 reviews) | 

#### Access

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Software Pairing** | 8.7 (519 reviews) ✓ Verified | 6.2 (69 reviews) | 
| **Browser Extension** | 8.7 (576 reviews) ✓ Verified | Feature Not Available | 
| **Individual Download** | 9.1 (690 reviews) ✓ Verified | 7.1 (77 reviews) | 

#### Advanced Features

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Hold Music** | 8.6 (641 reviews) ✓ Verified | 5.7 (70 reviews) | 
| **Automated Attendants** | 8.7 (510 reviews) ✓ Verified | 6.4 (78 reviews) | 
| **VOiP Number** | 9.3 (786 reviews) ✓ Verified | 8.4 (88 reviews) | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **iPlum** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.7/10 | 792 |
| **iPlum** | 7.8/10 | 27 |

#### Agentic AI - Outbound Call Tracking

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (9 reviews) | 7.8 (9 reviews) | 
| **Natural Language Interaction** | 8.2 (10 reviews) | 7.6 (9 reviews) | 

#### Calling

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Record Calls** | 9.0 (604 reviews) | 7.5 (26 reviews) | 
| **Call Types** | 9.1 (635 reviews) | 8.6 (27 reviews) | 
| **Click-to-Call** | 9.1 (650 reviews) | Feature Not Available | 
| **Auto Dialer** | 8.6 (12 reviews) | 8.3 (11 reviews) | 

#### Contacts

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Personalization** | 8.7 (644 reviews) | 8.2 (26 reviews) | 
| **Information Locater** | 8.6 (572 reviews) | Feature Not Available | 
| **Record Prospect Data** | 8.6 (514 reviews) | 7.5 (25 reviews) | 

#### Insights

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Notes** | 8.5 (489 reviews) | Feature Not Available | 
| **Daily Summary** | 8.7 (551 reviews) | Feature Not Available | 
| **Automated Voicemails** | 8.8 (263 reviews) | Feature Not Available | 
| **Sorts Prospects** | 8.3 (400 reviews) | Feature Not Available | 
| **Automated Note Taking** | 9.1 (13 reviews) | 7.2 (10 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 9.1/10 | 159 |
| **iPlum** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Tenancy Flexibility** | 8.8 (91 reviews) ✓ Verified | Not enough data | 
| **Native VoIP** | 9.2 (99 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | 9.1 (81 reviews) ✓ Verified | Not enough data | 

#### Features

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Voicemail to Email** | 9.1 (124 reviews) ✓ Verified | Not enough data | 
| **Voicemail to SMS** | Feature Not Available | Not enough data | 
| **File Sharing** | 9.3 (90 reviews) | Not enough data | 
| **Voice Conferencing** | 9.3 (114 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | 9.3 (84 reviews) ✓ Verified | Not enough data | 
| **Conference Transcripts** | 8.9 (100 reviews) ✓ Verified | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **iPlum** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Feature Not Available | Not enough data | 

#### Autonomy

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **iPlum** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Dialpad Connect | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Dialpad Connect (6):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to iPlum (2):** [Telemedicine Software](https://www.g2.com/categories/telemedicine), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)


---
## Reviewer Demographics

### By Company Size

| Segment | Dialpad Connect | iPlum | 
|---|---|---|
| **Small-Business** | 57.8% | 96.4% | 
| **Mid-Market** | 32.7% | 1.5% | 
| **Enterprise** | 9.5% | 2.1% | 

### By Industry

#### Dialpad Connect

- **Marketing and Advertising:** 8.2%
- **Information Technology and Services:** 8.2%
- **Computer Software:** 7.8%
- **Financial Services:** 4.7%
- **Real Estate:** 3.8%
- **Hospital &amp; Health Care:** 2.9%
- **Non-Profit Organization Management:** 2.8%
- **Staffing and Recruiting:** 2.5%
- **Internet:** 2.4%
- **Construction:** 2.3%
- **Other:** 54.5%

#### iPlum

- **Mental Health Care:** 53.4%
- **Health, Wellness and Fitness:** 11.4%
- **Hospital &amp; Health Care:** 10.9%
- **Individual &amp; Family Services:** 3.6%
- **Consumer Services:** 2.1%
- **Medical Practice:** 2.1%
- **Marketing and Advertising:** 2.1%
- **Accounting:** 1.6%
- **Financial Services:** 1.6%
- **Consulting:** 1.6%
- **Other:** 9.8%

---
## Alternatives

### Alternatives to Dialpad Connect

- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2384 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1584 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3374 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1356 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (925 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56384 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3563 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1838 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)

### Alternatives to iPlum

- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3374 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (337 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1356 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1584 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3563 reviews)
- [Grasshopper](https://www.g2.com/products/grasshopper/reviews) — 3.9/5 stars (159 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (330 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2384 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews)

---
## Top Discussions

### Dialpad Connect

- Title: [Does anyone use UberConference as their main tool?](https://www.g2.com/discussions/does-anyone-use-uberconference-as-their-main-tool) — 11 comments, 3 upvotes
  > **Top comment:** "I use it for all audio conference and screen sharing day to day.  Also, I have weekly company meetings scheduled to dial out to the team."
- Title: [Is there a meeting duration limit?](https://www.g2.com/discussions/is-there-a-meeting-duration-limit) — 5 comments, 2 upvotes
  > **Top comment:** "No, there is no limit for the Business Plan"
- Title: [How much does Dialpad cost?](https://www.g2.com/discussions/dialpad-ai-voice-how-much-does-dialpad-cost) — 4 comments
  > **Top comment:** "You can find the prices here:..."
- Title: [Why is the hold music so bad? Why is it &quot;essential&quot;?](https://www.g2.com/discussions/hold-music) — 3 comments, 4 upvotes
  > **Top comment:** "We thought exactly the same thing...so we tried something a little different. Listen here... https://www.uberconference.com/holdmusiccover"
- Title: [Is Dialpad a VoIP?](https://www.g2.com/discussions/is-dialpad-a-voip) — 2 comments
  > **Top comment:** "It appears that Dialpad has VoIP capabilities: https://www.dialpad.com/features/voip-services/"

### iPlum

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dialpad-connect-vs-iplum)

