# DialMyCalls vs Everbridge 360 (Critical Event Management) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Everbridge 360 excels in providing dependable critical communication processes, with features that help minimize errors during emergencies. Users appreciate the customizable dashboard and the AI capabilities that predict impacts based on historical data, making it a robust choice for organizations needing reliable emergency management.
- **Users say** DialMyCalls stands out for its ease of use and straightforward setup, making it particularly appealing for small businesses. Reviewers highlight the ability to send memos quickly from their phones without needing a laptop, which enhances communication efficiency for teams on the go.
- **According to verified reviews** , Everbridge 360 has a higher overall satisfaction score, indicating that users feel more positively about its performance in critical event management. The platform's tools for employee check-ins and SOS features are particularly praised for keeping teams safe and informed.
- **Reviewers mention** that while DialMyCalls offers a user-friendly experience, it may not have the same depth of features as Everbridge 360 for critical event management. Users appreciate the transparency regarding pricing and the absence of hidden fees, which contributes to a sense of trust in the service.
- **G2 reviewers highlight** that Everbridge 360's implementation process is effective, but some users have noted challenges with configuration to match specific workflows. This suggests that while the platform is powerful, it may require more effort to tailor it to unique organizational needs.
- **Users report** that DialMyCalls provides excellent customer support, which is a significant advantage for small businesses that may need more hands-on assistance. The prompt and helpful service has been a key factor in user satisfaction, especially for those transitioning from less effective platforms.



| | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 992 | 340 | 
| **Largest Market Segment** | Small-Business (59.0% of reviews) | Enterprise (41.6% of reviews) | 
| **Entry Level Price** | Free Trial | Contact Everbridge | 

---
## Top Pros & Cons

### DialMyCalls

Pros:
- Ease of Use (127 reviews)
- Customer Support (64 reviews)

Cons:
- Messaging Issues (18 reviews)
- Learning Curve (16 reviews)

### Everbridge 360 (Critical Event Management)

Pros:
- Ease of Use (111 reviews)
- Alerts Management (61 reviews)

Cons:
- Limitations (38 reviews)
- Inefficiency (31 reviews)

---
## Ratings Comparison
| Rating | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
  | **Meets Requirements** | 9.5 (825 reviews) | 9.0 (244 reviews) | 
  | **Ease of Use** | 9.4 (840 reviews) | 8.8 (291 reviews) | 
  | **Ease of Setup** | 9.2 (686 reviews) | 8.3 (242 reviews) | 
  | **Ease of Admin** | 9.4 (571 reviews) | 8.3 (121 reviews) | 
  | **Quality of Support** | 9.5 (724 reviews) | 9.0 (234 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (557 reviews) | 8.8 (120 reviews) | 
  | **Product Direction (% positive)** | 9.1 (812 reviews) | 8.9 (242 reviews) | 

---
## Pricing

### DialMyCalls

#### Entry-Level Pricing

Plan: TRY FOR FREE

Price: Free Trial

Description: Try out DialMyCalls completely free no purchase or credit card required.  

Key Features:
- 25 Free Messages to send  calls or texts

[Browse all 5 editions](https://www.g2.com/products/dialmycalls/pricing)

#### Free Trial

Yes

### Everbridge 360 (Critical Event Management)

#### Entry-Level Pricing

Plan: Everbridge Mass Notification

Price: Contact Everbridge


[Learn more about Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Clinical Communication and Collaboration

| Product | Score | Reviews |
|---|---|---|
| **DialMyCalls** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | 8.8/10 | 12 |

#### Collaboration

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Modules** | Not enough data | 8.9 (6 reviews) | 
| **Scheduling** | Not enough data | 8.9 (6 reviews) | 
| **Reporting** | Not enough data | 9.4 (6 reviews) | 

#### Communication

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Security** | Not enough data | 8.9 (6 reviews) | 
| **Health Care Messages** | Not enough data | 8.6 (7 reviews) | 
| **Alarms** | Not enough data | 8.9 (6 reviews) | 
| **Messaging** | Not enough data | 9.3 (9 reviews) | 
| **Telephone** | Not enough data | 8.3 (6 reviews) | 
| **Notifications** | Not enough data | 8.1 (6 reviews) | 

#### Patient Management

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Staff Scheduling** | Not enough data | 8.9 (6 reviews) | 
| **Patient Retention** | Not enough data | 8.9 (6 reviews) | 
| **CDI (Clinical Document Improvement)** | Not enough data | 8.3 (5 reviews) | 

#### Operations

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Correspondance Variety** | Not enough data | 8.3 (6 reviews) | 
| **Data Sharing** | Not enough data | 8.7 (5 reviews) | 
| **Cross Platform Support** | Not enough data | 8.8 (8 reviews) | 
| **Routing** | Not enough data | 8.9 (6 reviews) | 
| **Health Care IT Integration** | Not enough data | 9.2 (8 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.7 (5 reviews) | 
| **Messaging Security** | Not enough data | 9.4 (6 reviews) | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **DialMyCalls** | 8.2/10 | 198 |
| **Everbridge 360 (Critical Event Management)** | N/A | N/A |

#### Text Messaging

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Bulk SMS** | 9.2 (176 reviews) ✓ Verified | Not enough data | 
| **Two-Way Text Messaging** | 8.2 (135 reviews) ✓ Verified | Not enough data | 
| **Text Scheduler** | 9.1 (154 reviews) ✓ Verified | Not enough data | 
| **Automatic Replies** | 8.3 (126 reviews) ✓ Verified | Not enough data | 
| **Automatic URL Shortening** | 7.8 (117 reviews) ✓ Verified | Not enough data | 
| **MMS Marketing** | 8.3 (131 reviews) | Not enough data | 
| **Personalization** | 8.8 (95 reviews) | Not enough data | 
| **Transactional SMS** | Feature Not Available | Not enough data | 

#### SMS Platform

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Reporting** | 8.4 (160 reviews) ✓ Verified | Not enough data | 
| **Automation** | 8.8 (152 reviews) ✓ Verified | Not enough data | 
| **White Label** | Feature Not Available | Not enough data | 
| **Text-to-Landline** | 7.6 (88 reviews) | Not enough data | 
| **Short Codes** | 7.3 (85 reviews) | Not enough data | 
| **API Integration** | 7.1 (88 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (10 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (10 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (10 reviews) | Not enough data | 
| **Decision Making** | 8.5 (10 reviews) | Not enough data | 

#### AI Automation - SMS Marketing

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **AI SMS** | Not enough data | Not enough data | 

#### AI Content Generation - SMS Marketing

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **AI SMS** | Not enough data | Not enough data | 

### Emergency Medical Services

| Product | Score | Reviews |
|---|---|---|
| **DialMyCalls** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | N/A | N/A |

#### Emergency Response

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Computer Aided Dispatch** | Not enough data | Not enough data | 
| **Geospatial Mapping** | Not enough data | Not enough data | 
| **Collaborative Response** | Not enough data | Not enough data | 

#### Data Management

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Patient Care Report / Clinical Documentation** | Not enough data | Not enough data | 
| **Performance Reporting** | Not enough data | Not enough data | 

#### Business Operations

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Billing** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 

### Occupational Health and Safety (OHS)

| Product | Score | Reviews |
|---|---|---|
| **DialMyCalls** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | 8.6/10 | 7 |

#### Safety

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Job Hazards** | Not enough data | Feature Not Available | 
| **Drills** | Not enough data | 9.0 (5 reviews) | 
| **Claim Management** | Not enough data | Feature Not Available | 

#### Health

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Medical Records** | Not enough data | Feature Not Available | 
| **Ergonomics** | Not enough data | Feature Not Available | 
| **Programs** | Not enough data | Feature Not Available | 
| **Industrial Hygiene** | Not enough data | Feature Not Available | 

#### Audit and Inspections

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Templates** | Not enough data | 8.0 (5 reviews) | 
| **Workflows** | Not enough data | 8.0 (5 reviews) | 
| **Corrective Actions** | Not enough data | Feature Not Available | 

#### Training

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Content** | Not enough data | Not enough data | 
| **Certifications** | Not enough data | Feature Not Available | 
| **Best Practices** | Not enough data | 9.0 (5 reviews) | 

#### Reporting

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **OSHA** | Not enough data | Feature Not Available | 
| **Root Cause Analysis** | Not enough data | 9.0 (5 reviews) | 
| **Nonconformance** | Not enough data | Feature Not Available | 

#### Artificial Intelligence

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Heat maps** | Not enough data | Not enough data | 
| **NLP Insights** | Not enough data | Not enough data | 
| **Internet of Things (IoT)** | Not enough data | Not enough data | 
| **Video analysis** | Not enough data | Not enough data | 
| **Predictive** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 

### Citizen Engagement

| Product | Score | Reviews |
|---|---|---|
| **DialMyCalls** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | N/A | N/A |

#### Surveying & Feedback

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Form Creation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Idea Submissions** | Not enough data | Not enough data | 

#### Communications

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Multichannel Sync** | Not enough data | Not enough data | 
| **Video Broadcasting** | Not enough data | Not enough data | 
| **Website Design** | Not enough data | Not enough data | 

#### Administration

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Payment Processing** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

### Proactive Notification

| Product | Score | Reviews |
|---|---|---|
| **DialMyCalls** | 8.1/10 | 322 |
| **Everbridge 360 (Critical Event Management)** | N/A | N/A |

#### Messaging Channels

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **SMS Messaging** | 8.6 (285 reviews) | Not enough data | 
| **Email** | 8.2 (259 reviews) | Not enough data | 
| **Voice Messaging** | 9.0 (289 reviews) | Not enough data | 
| **Two way messaging** | 7.6 (249 reviews) | Not enough data | 

#### Administration

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Scheduling** | 8.8 (269 reviews) | Not enough data | 
| **Triggered Notifications** | 7.8 (243 reviews) | Not enough data | 
| **Segmentation** | 7.8 (237 reviews) | Not enough data | 
| **Integrations** | 7.4 (236 reviews) | Not enough data | 

### Protective Intelligence Platforms

| Product | Score | Reviews |
|---|---|---|
| **DialMyCalls** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | 9.0/10 | 21 |

#### Threat Identification

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Proactive Listening** | Not enough data | 9.0 (12 reviews) | 
| **External Data Mining** | Not enough data | 8.5 (14 reviews) | 
| **POI Profiles** | Not enough data | 8.5 (13 reviews) | 
| **Threat Reporting** | Not enough data | 8.8 (12 reviews) | 

#### Threat Assessment

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Graphical and Link Analysis** | Not enough data | 9.4 (16 reviews) | 
| **Threat Scoring** | Not enough data | 9.4 (12 reviews) | 

#### Threat Monitoring

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Threat Alerts** | Not enough data | 8.6 (16 reviews) | 
| **Continuous Monitoring** | Not enough data | 9.4 (14 reviews) | 
| **Investigation Management** | Not enough data | 8.6 (13 reviews) | 

#### Platform

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | 9.0 (13 reviews) | 
| **Connections and Integrations** | Not enough data | 9.2 (15 reviews) | 
| **Collaboration Tools** | Not enough data | 9.1 (20 reviews) | 

### Business Continuity Management

| Product | Score | Reviews |
|---|---|---|
| **DialMyCalls** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | 8.7/10 | 26 |

#### Planning

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Program Management** | Not enough data | 8.7 (15 reviews) | 
| **Resource Modelling** | Not enough data | 9.3 (16 reviews) | 
| **Recovery Plans** | Not enough data | 8.8 (16 reviews) | 
| **Templates** | Not enough data | 8.7 (17 reviews) | 

#### Execution

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Crisis Management** | Not enough data | 9.3 (16 reviews) | 
| **Emergency Notifications** | Not enough data | 9.6 (20 reviews) | 
| **Workflows** | Not enough data | 8.9 (17 reviews) | 

#### Analytics

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Business Impact Analysis** | Not enough data | 9.3 (16 reviews) | 
| **Plan Reporting** | Not enough data | 8.1 (12 reviews) | 
| **Recovery KPIs** | Not enough data | 8.3 (16 reviews) | 

#### Integration

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Integrated Risk Management** | Not enough data | 8.9 (15 reviews) | 
| **Disaster Recovery** | Not enough data | 8.6 (12 reviews) | 
| **EMNS** | Not enough data | 9.0 (12 reviews) | 

#### Generative AI

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.1 (6 reviews) | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Business Continuity Management

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Generative AI- Business Continuity Management

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Automated Plan Generation** | Not enough data | Not enough data | 
| **AI-Generated Post-Incident Reports and Summaries** | Not enough data | Not enough data | 

### Church Management

| Product | Score | Reviews |
|---|---|---|
| **DialMyCalls** | 6.2/10 | 83 |
| **Everbridge 360 (Critical Event Management)** | N/A | N/A |

#### Platform Basics

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Membership Tracking** | 6.9 (77 reviews) | Not enough data | 
| **Donation Management** | 4.6 (71 reviews) | Not enough data | 
| **Congregation Communication** | 8.9 (79 reviews) | Not enough data | 
| **Worship Management** | 5.8 (72 reviews) | Not enough data | 
| **Event Planning** | 6.8 (72 reviews) | Not enough data | 
| **Church Accounting** | 4.3 (69 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **People Management Specific Tools** | 6.5 (71 reviews) | Not enough data | 
| **Event Management Specific Tools** | 6.2 (75 reviews) | Not enough data | 

#### Agentic AI - Church Management

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Critical Event Management (CEM) Platforms

| Product | Score | Reviews |
|---|---|---|
| **DialMyCalls** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | 9.1/10 | 111 |

#### Emergency Planning

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Scenario Planning** | Not enough data | 9.0 (44 reviews) | 
| **Automated Workflows** | Not enough data | 9.1 (52 reviews) | 
| **Auditing & Compliance** | Not enough data | 9.2 (48 reviews) | 

#### Emergency Management

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Mass Alerts and Notifications** | Not enough data | 9.5 (97 reviews) | 
| **Threat Monitoring** | Not enough data | 9.4 (64 reviews) | 
| **Geolocation** | Not enough data | 8.9 (52 reviews) | 
| **Integrated Response** | Not enough data | 9.0 (60 reviews) | 
| **Crisis Communication** | Not enough data | 9.3 (62 reviews) | 
| **Post-Event Analysis** | Not enough data | 8.4 (54 reviews) | 

### Emergency Management

| Product | Score | Reviews |
|---|---|---|
| **DialMyCalls** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | 8.8/10 | 76 |

#### Prevention & Preparation

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Scenario Planning** | Not enough data | 8.9 (48 reviews) | 
| **Document Database** | Not enough data | 8.4 (48 reviews) | 
| **Equipment Management** | Not enough data | 8.1 (45 reviews) | 
| **Threat Monitoring** | Not enough data | 8.9 (44 reviews) | 

#### Response

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Mass Alerts and Notifications** | Not enough data | 9.6 (63 reviews) | 
| **Geolocation** | Not enough data | 8.9 (42 reviews) | 
| **Automated Workflows** | Not enough data | 8.8 (44 reviews) | 
| **Incident Dashboard** | Not enough data | 9.3 (47 reviews) | 
| **Third-Party Data Mining** | Not enough data | 8.6 (40 reviews) | 
| **Collaboration Tools** | Not enough data | 8.8 (48 reviews) | 

#### Recovery

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Auditing & Compliance** | Not enough data | 8.3 (41 reviews) | 
| **Incident Mapping** | Not enough data | 9.2 (46 reviews) | 
| **Post-Event Analysis** | Not enough data | 8.7 (42 reviews) | 
| **Cost Management** | Not enough data | 8.3 (36 reviews) | 
| **Document Sharing** | Not enough data | 8.2 (38 reviews) | 

### Operational Risk Management

| Product | Score | Reviews |
|---|---|---|
| **DialMyCalls** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | 8.5/10 | 33 |

#### Operational Risk Management

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Operational Risk Methodology** | Not enough data | 8.7 (27 reviews) | 
| **Operational Risk Classification** | Not enough data | 9.1 (25 reviews) | 
| **Operational Risk Identification** | Not enough data | 8.8 (23 reviews) | 

#### Business Resilience

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Business Continuity** | Not enough data | 9.2 (24 reviews) | 
| **Compliance Management** | Not enough data | 8.8 (28 reviews) | 

#### Generative AI

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **AI Tasks** | Not enough data | 6.9 (7 reviews) | 

#### Agentic AI - Operational Risk Management

| Feature | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 7.8 (6 reviews) | 

---
## Categories
**Shared Categories (1):** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification)

**Unique to DialMyCalls (3):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Proactive Notification Software](https://www.g2.com/categories/proactive-notification), [Church Management Software](https://www.g2.com/categories/church-management)

**Unique to Everbridge 360 (Critical Event Management) (9):** [Citizen Engagement Software](https://www.g2.com/categories/citizen-engagement), [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms), [Emergency Management Software](https://www.g2.com/categories/emergency-management), [Protective Intelligence Platforms](https://www.g2.com/categories/protective-intelligence-platforms), [Business Continuity Management Software](https://www.g2.com/categories/business-continuity-management-software), [Occupational Health and Safety (OHS) Software](https://www.g2.com/categories/occupational-health-and-safety-ohs), [Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management), [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration), [Emergency Medical Services Software](https://www.g2.com/categories/emergency-medical-services)


---
## Reviewer Demographics

### By Company Size

| Segment | DialMyCalls | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Small-Business** | 59.0% | 28.3% | 
| **Mid-Market** | 36.9% | 30.1% | 
| **Enterprise** | 4.1% | 41.6% | 

### By Industry

#### DialMyCalls

- **Religious Institutions:** 17.7%
- **Non-Profit Organization Management:** 14.8%
- **Education Management:** 7.1%
- **Primary/Secondary Education:** 4.2%
- **Real Estate:** 3.8%
- **Hospital & Health Care:** 3.7%
- **Construction:** 2.5%
- **Retail:** 2.1%
- **Manufacturing:** 1.9%
- **Civic & Social Organization:** 1.7%
- **Other:** 40.5%

#### Everbridge 360 (Critical Event Management)

- **Financial Services:** 7.6%
- **Hospital & Health Care:** 7.3%
- **Government Administration:** 6.4%
- **Consumer Services:** 6.1%
- **Information Technology and Services:** 6.1%
- **Construction:** 3.8%
- **Security and Investigations:** 3.8%
- **Public Safety:** 3.8%
- **Computer Software:** 3.2%
- **Health, Wellness and Fitness:** 2.5%
- **Other:** 49.4%

---
## Alternatives

### Alternatives to DialMyCalls

- [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews)
- [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) — 4.7/5 stars (642 reviews)
- [AlertMedia](https://www.g2.com/products/alertmedia/reviews) — 4.7/5 stars (562 reviews)
- [EZ Texting](https://www.g2.com/products/ez-texting/reviews) — 4.5/5 stars (744 reviews)
- [Textedly](https://www.g2.com/products/textedly/reviews) — 4.6/5 stars (1387 reviews)
- [OneSignal](https://www.g2.com/products/onesignal/reviews) — 4.7/5 stars (1211 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2605 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4162 reviews)
- [SlickText](https://www.g2.com/products/slicktext/reviews) — 4.8/5 stars (1879 reviews)
- [One Call Now](https://www.g2.com/products/one-call-now/reviews) — 4.4/5 stars (58 reviews)

### Alternatives to Everbridge 360 (Critical Event Management)

- [AlertMedia](https://www.g2.com/products/alertmedia/reviews) — 4.7/5 stars (562 reviews)
- [Regroup Mass Notification](https://www.g2.com/products/regroup-mass-notification/reviews) — 4.7/5 stars (95 reviews)
- [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews)
- [Pirani](https://www.g2.com/products/pirani/reviews) — 4.6/5 stars (351 reviews)
- [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) — 4.8/5 stars (1673 reviews)
- [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) — 4.3/5 stars (524 reviews)
- [Process Street](https://www.g2.com/products/process-street/reviews) — 4.6/5 stars (463 reviews)
- [Salesmsg](https://www.g2.com/products/salesmsg/reviews) — 4.7/5 stars (406 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (361 reviews)
- [OnPage](https://www.g2.com/products/onpage/reviews) — 4.3/5 stars (313 reviews)

---
## Top Discussions

### DialMyCalls

- Title: [Why don't my missed calls go to voicemail?](https://www.g2.com/discussions/why-don-t-my-missed-calls-go-to-voicemail) — 3 comments, 1 upvote
  > **Top comment:** "When you are setting up the message, make sure that the option to use answering machine detection is selected.  Without it, the call is dropped without..."
- Title: [Would there ever be a feature for a longer message with a lower rate or a special rate for teachers?](https://www.g2.com/discussions/34656-would-there-ever-be-a-feature-for-a-longer-message-with-a-lower-rate-or-a-special-rate-for-teachers) — 2 comments, 1 upvote
  > **Top comment:** "Good afternoon to you, Brenda!  Thank you for your query.  Yes, we actually do offer discount options to our beloved teacher and educator customers.  Please..."
- Title: [Is the use of RoboCalls declining, because too may people are using them for election campaigns and consumers are tired ofa nnoying messages](https://www.g2.com/discussions/25404-is-the-use-of-robocalls-declining-because-too-may-people-are-using-them-for-election-campaigns-and-consumers-are-tired-ofa-nnoying-messages) — 2 comments, 1 upvote
  > **Top comment:** "Not in my case. With Dial My Calls you can use your business phone as your caller ID so the people know it is you calling. Then they know that the..."
- Title: [Do you intend on implementing  paper billing for non-profits?](https://www.g2.com/discussions/do-you-intend-on-implementing-paper-billing-for-non-profits) — 2 comments, 1 upvote
  > **Top comment:** "No, see the billing invoices in your account for paper versions."
- Title: [Can I import lists of phone numbers and contacts?](https://www.g2.com/discussions/can-i-import-lists-of-phone-numbers-and-contacts) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Definitely!  Using our import tool you can easily import any list in either CSV or Excel format directly into your account."

### Everbridge 360 (Critical Event Management)

- Title: [What is the purpose of mass notification system?](https://www.g2.com/discussions/what-is-the-purpose-of-mass-notification-system) — 2 comments
  > **Top comment:** "The purpose of the everbridge mass notification system is to rapidly notify employees, or the public (any person added ) that an emergency situation is..."
- Title: [What is everbridge used for?](https://www.g2.com/discussions/what-is-everbridge-used-for) — 1 comment
  > **Top comment:** "Notification of emergencies "

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dialmycalls-vs-everbridge-360-critical-event-management)