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Compare Dialer360 and Smart IVR 
At a Glance
Market Segments
Mid-Market (66.7% of reviews)
Mid-Market (60.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Dialer360
Star Rating
(15)4.4 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Dialer360Smart IVR
Star Rating
(10)4.5 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Smart IVRDialer360 vs Smart IVR
- Reviewers felt that Smart IVR meets the needs of their business better than Dialer360.
- When comparing quality of ongoing product support, reviewers felt that Smart IVR is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Smart IVR over Dialer360.
Pricing
Entry-Level Pricing
Dialer360
No pricing availableSmart IVR
No pricing availableFree Trial
Dialer360
No trial information availableSmart IVR
No trial information availableRatings
Meets Requirements
9.0
12
9.5
7
Ease of Use
9.3
12
9.3
7
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
8.5
11
9.0
7
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
7.7
10
10.0
6
Categories
Categories
Shared Categories
Dialer360 and Smart IVR are categorized as Other Customer Service
Unique Categories
Dialer360 has no unique categories
Smart IVR has no unique categories
Reviews
Reviewers' Company Size
Dialer360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smart IVR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
13.3%
Outsourcing/Offshoring
13.3%
Information Technology and Services
13.3%
Warehousing
6.7%
Retail
6.7%
Other
46.7%
Financial Services
20.0%
Consumer Services
20.0%
Telecommunications
10.0%
Insurance
10.0%
Information Technology and Services
10.0%
Other
30.0%
Alternatives
Discussions
Dialer360 has no discussions with answers
Smart IVR has no discussions with answers
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