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Compare DialedIn and Kixie PowerCall & SMS 
Featured Products
At a Glance
Market Segments
Small-Business (51.4% of reviews)
Small-Business (83.6% of reviews)
Entry-Level Pricing
Starting at $25.00
Free Trial
DialedIn
Star Rating
(274)4.7 out of 5
Market Segments
Small-Business (51.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00
Browse all 4 pricing plansKixie PowerCall & SMS
Star Rating
(862)4.8 out of 5
Market Segments
Small-Business (83.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansDialedIn vs Kixie PowerCall & SMS
When assessing the two solutions, reviewers found DialedIn easier to use, set up, and administer. Reviewers also preferred doing business with DialedIn overall.
- Reviewers felt that DialedIn meets the needs of their business better than Kixie PowerCall & SMS.
- When comparing quality of ongoing product support, reviewers felt that Kixie PowerCall & SMS is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of DialedIn over Kixie PowerCall & SMS.
Pricing
Entry-Level Pricing
DialedIn
Enterprise Plus
Starting at $25.00
Best for large call centers, offering the lowest per-user cost without compromising on features.
- 200+ Users
- All features included in every tier.
- Flexible monthly & discounted annual plans.
Kixie PowerCall & SMS
Integrated
Free Trial
- Business phone service
- Bi-directional CRM integration
- Text Messaging (SMS + MMS)
Free Trial
DialedIn
No trial information availableKixie PowerCall & SMS
Free Trial is available
Ratings
Meets Requirements
9.4
232
9.3
743
Ease of Use
9.6
237
9.3
759
Ease of Setup
9.3
220
9.2
454
Ease of Admin
9.4
72
9.1
300
Quality of Support
9.5
224
9.6
737
Has the product been a good partner in doing business?
9.5
70
9.2
299
Product Direction (% positive)
9.6
238
9.4
750
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
8.8
71
Not enough data
9.1
77
Not enough data
8.9
72
Organization
Not enough data
9.0
49
Not enough data
9.0
73
Not enough data
9.3
81
Performance Analysis
Not enough data
9.5
76
Not enough data
9.5
82
Sales Analysis
Not enough data
9.4
68
Not enough data
9.2
71
Generative AI
Not enough data
9.2
36
Not enough data
9.5
35
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
9.1
160
Not enough data
8.9
154
Not enough data
9.5
193
Not enough data
9.0
155
Not enough data
9.5
188
Not enough data
8.8
145
Not enough data
9.0
157
Repeatability and Reportability
Not enough data
9.0
155
Not enough data
9.2
157
Not enough data
9.2
162
Not enough data
9.1
155
Not enough data
8.6
135
AI and Automation
Not enough data
9.0
143
Not enough data
8.8
138
Not enough data
8.8
135
Not enough data
8.8
129
Not enough data
8.6
129
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
8.2
17
Not enough data
8.2
17
Not enough data
8.3
17
Not enough data
8.3
17
Not enough data
8.1
16
Not enough data
8.1
16
Not enough data
8.0
16
Dialing Options
9.3
136
|
Verified
9.2
297
|
Verified
9.1
135
|
Verified
9.3
284
|
Verified
9.4
18
8.9
11
Agent Tools
9.6
129
|
Verified
8.7
256
|
Verified
9.4
134
|
Verified
8.8
269
|
Verified
9.5
131
|
Verified
9.6
318
|
Verified
Automation
8.9
129
|
Verified
9.0
259
|
Verified
8.9
119
|
Verified
9.0
254
|
Verified
9.0
129
9.0
251
Agentic AI - Auto Dialer
9.2
15
8.5
9
8.4
16
8.7
9
AI Capabilities - Auto Dialer
9.2
14
8.5
8
9.6
13
8.1
8
9.6
13
8.5
8
Call Analytics
Not enough data
9.7
21
Not enough data
9.3
20
Not enough data
9.5
20
Not enough data
9.4
21
Agent Performance Management
Not enough data
8.8
19
Not enough data
7.8
20
Not enough data
8.6
20
Generative AI
Not enough data
8.3
21
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
8.8
85
Not enough data
9.4
96
Not enough data
8.8
81
Not enough data
9.1
86
Not enough data
8.8
71
Not enough data
8.6
78
Not enough data
9.3
95
Not enough data
9.1
86
SMS Platform
Not enough data
9.3
90
Not enough data
9.2
88
Not enough data
8.7
74
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
81
Agentic AI - SMS Marketing
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Quality Assurance
9.0
23
Not enough data
9.6
22
Not enough data
9.6
21
Not enough data
Engagement
8.9
19
Not enough data
9.5
18
Not enough data
9.1
19
Not enough data
Performance
9.4
20
Not enough data
9.3
18
Not enough data
Generative AI
9.8
8
Not enough data
9.8
8
Not enough data
Channels
9.3
55
|
Verified
9.5
104
8.6
53
|
Verified
8.6
71
8.4
53
8.6
71
9.0
51
9.1
103
8.7
56
8.8
92
Generative AI
8.4
20
8.6
65
Functions
8.9
57
|
Verified
9.3
89
9.2
59
|
Verified
9.0
87
9.2
54
|
Verified
9.3
86
9.2
51
8.9
82
9.4
58
|
Verified
9.3
87
9.3
50
|
Verified
9.0
89
9.5
52
|
Verified
9.1
91
9.5
55
|
Verified
9.1
88
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.4
59
|
Verified
9.2
92
9.4
58
|
Verified
9.4
92
9.2
52
|
Verified
9.2
95
9.3
53
|
Verified
9.4
93
9.4
46
8.9
75
Platform
8.6
76
8.9
86
8.0
77
8.6
96
9.1
79
9.1
95
9.5
81
9.2
103
8.8
78
9.1
99
9.0
76
9.0
88
9.4
77
9.1
92
Generative AI
8.4
38
8.0
75
Workforce Management
9.4
78
9.3
105
9.4
80
9.2
97
Call Center Infrastructure (CCI)
9.0
7
7.4
21
9.4
6
8.3
21
9.3
5
7.7
21
9.7
5
7.3
21
Administrative
9.5
79
9.4
108
9.1
76
9.2
107
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
9.8
84
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
68
|
Verified
Not enough data
9.6
71
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
9.6
70
Not enough data
9.8
82
Not enough data
9.8
60
Advanced Features
Not enough data
9.5
66
Not enough data
9.6
62
|
Verified
Not enough data
9.8
81
Agentic AI - Sales Performance Management
Not enough data
7.9
11
Not enough data
8.0
10
Not enough data
8.0
10
Incentives
Not enough data
8.5
73
Not enough data
8.7
78
Not enough data
Feature Not Available
Not enough data
8.8
82
Personalization
Not enough data
9.0
81
Not enough data
9.0
82
Not enough data
9.3
91
Not enough data
9.1
77
Administrative
Not enough data
9.4
90
Not enough data
9.1
73
Not enough data
9.0
72
Agentic AI - Outbound Call Tracking
Not enough data
8.1
9
Not enough data
8.1
9
Calling
Not enough data
9.7
331
Not enough data
9.3
267
Not enough data
9.5
300
Not enough data
9.6
326
Not enough data
9.4
11
Contacts
Not enough data
9.1
296
Not enough data
9.1
278
Not enough data
9.3
283
Insights
Not enough data
9.3
288
Not enough data
9.4
294
Not enough data
9.5
291
Not enough data
8.8
236
Not enough data
9.0
231
Not enough data
8.8
11
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
9.6
73
Not enough data
9.3
70
Not enough data
9.2
40
Not enough data
Feature Not Available
Feedback
Not enough data
9.6
66
Not enough data
9.7
64
Not enough data
9.6
61
Not enough data
9.4
68
Not enough data
9.5
70
Not enough data
9.2
70
Not enough data
9.3
63
Generative AI
Not enough data
8.3
32
Categories
Categories
Shared Categories
DialedIn and Kixie PowerCall & SMS are categorized as Auto Dialer, Call Center Infrastructure (CCI), and Contact Center
Unique Categories
DialedIn is categorized as Contact Center Quality Assurance
Kixie PowerCall & SMS is categorized as SMS Marketing, Sales Engagement, AI Sales Assistant, Sales Coaching, Outbound Call Tracking, Sales Performance Management, VoIP Providers, and Conversation Intelligence
Reviews
Reviewers' Company Size
DialedIn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kixie PowerCall & SMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
28.7%
Telecommunications
10.4%
Marketing and Advertising
9.6%
Construction
4.8%
Computer Software
4.0%
Other
42.6%
Financial Services
11.5%
Marketing and Advertising
10.6%
Real Estate
9.2%
Insurance
9.1%
Computer Software
5.8%
Other
53.8%
Alternatives
Discussions
Is there a way this could be a website we log on to instead of a download in the future?
1 Comment
SS
Yes it can be used in a web browserRead more
DialedIn has no more discussions with answers
Do you offer a longer cord on the headset?
1 Comment
Official Response from Kixie PowerCall & SMS
You can utilize wireless headsets with Kixie!Read more
What would be the best way to import leads to hubspot to be used on kixie
1 Comment
Official Response from Kixie PowerCall & SMS
The main thing to do is ensure you
1) upload the contacts with a phone number
2) make sure the phone number is a standard phone number field - not a...Read more
What is the best way to avoid being confused with Spam with using the local presence feature?
1 Comment
JK
Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbersRead more
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