# Devolutions Remote Desktop Manager vs Remote Desktop Services Comparison

| | Devolutions Remote Desktop Manager | Remote Desktop Services | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 199 | 140 | 
| **Largest Market Segment** | Small-Business (41.8% of reviews) | Small-Business (33.8% of reviews) | 
| **Entry Level Price** | Free 1 User | No pricing available | 

---
## Top Pros & Cons

### Devolutions Remote Desktop Manager

Pros:
- Mobile Compatibility (3 reviews)
- Password Management (3 reviews)

Cons:
- Delay Issues (1 reviews)
- Integration Difficulty (1 reviews)

### Remote Desktop Services

Pros:
- Easy Setup (1 reviews)
- User-Friendly (1 reviews)


---
## Ratings Comparison
| Rating | Devolutions Remote Desktop Manager | Remote Desktop Services | 
|---|---|---|
  | **Meets Requirements** | 9.3 (163 reviews) | 9.1 (134 reviews) | 
  | **Ease of Use** | 9.0 (167 reviews) | 9.1 (134 reviews) | 
  | **Ease of Setup** | 9.0 (113 reviews) | 8.9 (40 reviews) | 
  | **Ease of Admin** | 9.1 (107 reviews) | 8.9 (39 reviews) | 
  | **Quality of Support** | 9.0 (111 reviews) | 8.5 (97 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (90 reviews) | 9.1 (34 reviews) | 
  | **Product Direction (% positive)** | 9.3 (155 reviews) | 8.2 (132 reviews) | 

---
## Pricing

### Devolutions Remote Desktop Manager

#### Entry-Level Pricing

Plan: Remote Desktop Manager Free

Price: Free 1 User

Key Features:
- Launch and authenticate connections with a single click
- Integrates with different connection types and add-ons
- Integrated VPN and VPN management

[Browse all 5 editions](https://www.g2.com/products/devolutions-remote-desktop-manager/pricing)

#### Free Trial

Yes

### Remote Desktop Services

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **Devolutions Remote Desktop Manager** | 8.6/10 | 17 |
| **Remote Desktop Services** | N/A | N/A |

#### Administration

| Feature | Devolutions Remote Desktop Manager | Remote Desktop Services | 
|---|---|---|
| **Policy, User, and Role Management** | 8.1 (15 reviews) | Not enough data | 
| **Approval Workflows** | 8.3 (11 reviews) | Not enough data | 
| **Automated Provisioning** | 8.2 (10 reviews) | Not enough data | 
| **Bulk Changes** | 8.9 (12 reviews) | Not enough data | 
| **Centralized Management** | 9.0 (14 reviews) | Not enough data | 
| **Self-Service Access Requests** | 7.6 (11 reviews) | Not enough data | 

#### Functionality

| Feature | Devolutions Remote Desktop Manager | Remote Desktop Services | 
|---|---|---|
| **Multi-Factor Authentication** | 9.2 (11 reviews) | Not enough data | 
| **Single Sign-On** | 8.9 (11 reviews) | Not enough data | 
| **BYOD support** | 6.9 (9 reviews) | Not enough data | 
| **Password Vault** | 9.5 (11 reviews) | Not enough data | 
| **Centralized management** | 9.5 (13 reviews) | Not enough data | 
| **Role-based security** | 9.7 (12 reviews) | Not enough data | 
| **Live notifications** | 7.8 (10 reviews) | Not enough data | 
| **Live session recording & playback** | 8.5 (9 reviews) | Not enough data | 
| **Hide passwords** | 9.7 (10 reviews) | Not enough data | 
| **Temporary, time-limited privilege** | 8.7 (9 reviews) | Not enough data | 

#### Monitoring

| Feature | Devolutions Remote Desktop Manager | Remote Desktop Services | 
|---|---|---|
| **Audit Logging** | 8.8 (10 reviews) | Not enough data | 
| **Activity Logging** | 9.0 (10 reviews) | Not enough data | 
| **Anomaly Detection** | 7.4 (9 reviews) | Not enough data | 

#### Reporting

| Feature | Devolutions Remote Desktop Manager | Remote Desktop Services | 
|---|---|---|
| **Audit log** | 8.8 (11 reviews) | Not enough data | 
| **Reporting** | 8.9 (11 reviews) | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **Devolutions Remote Desktop Manager** | 7.9/10 | 40 |
| **Remote Desktop Services** | N/A | N/A |

#### Administration

| Feature | Devolutions Remote Desktop Manager | Remote Desktop Services | 
|---|---|---|
| **Screen Sharing** | 7.6 (29 reviews) | Not enough data | 
| **File Sharing** | 8.0 (32 reviews) | Not enough data | 
| **Session Recording** | 8.3 (31 reviews) | Not enough data | 
| **Unattended Remote Access** | 8.4 (33 reviews) | Not enough data | 
| **Multi - Session Handling** | 9.1 (33 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.5 (33 reviews) | Not enough data | 

#### Maintenance

| Feature | Devolutions Remote Desktop Manager | Remote Desktop Services | 
|---|---|---|
| **Remote Reboot** | 8.8 (34 reviews) | Not enough data | 
| **Remote Printing** | 7.5 (27 reviews) | Not enough data | 

#### Communication 

| Feature | Devolutions Remote Desktop Manager | Remote Desktop Services | 
|---|---|---|
| **Text Chat** | Feature Not Available | Not enough data | 
| **VoIP** | 6.1 (25 reviews) | Not enough data | 
| **Video Conference Call** | 5.9 (25 reviews) | Not enough data | 
| **Screen Annotations** | 6.4 (25 reviews) | Not enough data | 

#### Security

| Feature | Devolutions Remote Desktop Manager | Remote Desktop Services | 
|---|---|---|
| **Data Encryption** | 8.3 (31 reviews) | Not enough data | 
| **Compliance** | 8.4 (30 reviews) | Not enough data | 

#### Device Support

| Feature | Devolutions Remote Desktop Manager | Remote Desktop Services | 
|---|---|---|
| **Mobile Device Access** | 7.8 (26 reviews) | Not enough data | 
| **Multi-Platform Support** | 9.1 (31 reviews) | Not enough data | 
| **Cross-Platform** | 8.7 (31 reviews) | Not enough data | 

#### Performance

| Feature | Devolutions Remote Desktop Manager | Remote Desktop Services | 
|---|---|---|
| **Reporting** | 8.0 (29 reviews) | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **Devolutions Remote Desktop Manager** | 8.4/10 | 107 |
| **Remote Desktop Services** | 8.5/10 | 62 |

#### Administration

| Feature | Devolutions Remote Desktop Manager | Remote Desktop Services | 
|---|---|---|
| **Usage Information** | 9.0 (82 reviews) | 8.8 (53 reviews) | 
| **Integrations** | 8.9 (80 reviews) | 8.5 (49 reviews) | 
| **Diagnostics** | 8.5 (79 reviews) | 8.5 (50 reviews) | 
| **Session Recording** | 8.2 (62 reviews) | 8.4 (42 reviews) | 
| **Session Transfer** | 8.1 (57 reviews) | 8.4 (44 reviews) | 
| **Unattended Access** | 8.5 (67 reviews) | 8.0 (47 reviews) | 
| **File Sharing** | 8.2 (67 reviews) | 8.9 (54 reviews) | 

#### Platform

| Feature | Devolutions Remote Desktop Manager | Remote Desktop Services | 
|---|---|---|
| **Cross-Platform Access** | 9.0 (78 reviews) | 9.1 (50 reviews) | 
| **Mobile Device Access** | 7.9 (62 reviews) | 8.0 (35 reviews) | 
| **Applications Management** | 8.6 (76 reviews) | 8.7 (51 reviews) | 
| **Remote Device Control** | 9.5 (91 reviews) | 9.0 (56 reviews) | 

#### Security

| Feature | Devolutions Remote Desktop Manager | Remote Desktop Services | 
|---|---|---|
| **Remote Wipe** | 6.8 (53 reviews) | 8.1 (42 reviews) | 
| **Device Management** | 8.4 (68 reviews) | 8.5 (48 reviews) | 
| **Device Enrollment** | 7.6 (55 reviews) | 8.0 (42 reviews) | 

---
## Categories
**Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)

**Unique to Devolutions Remote Desktop Manager (2):** [Remote Support Software](https://www.g2.com/categories/remote-support), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam)



---
## Reviewer Demographics

### By Company Size

| Segment | Devolutions Remote Desktop Manager | Remote Desktop Services | 
|---|---|---|
| **Small-Business** | 41.8% | 33.8% | 
| **Mid-Market** | 41.2% | 33.1% | 
| **Enterprise** | 17.0% | 33.1% | 

### By Industry

#### Devolutions Remote Desktop Manager

- **Information Technology and Services:** 24.4%
- **Computer Software:** 13.0%
- **Computer & Network Security:** 7.8%
- **Hospital & Health Care:** 5.7%
- **Higher Education:** 2.6%
- **Construction:** 2.1%
- **Electrical/Electronic Manufacturing:** 2.1%
- **Financial Services:** 2.1%
- **Insurance:** 1.6%
- **Consulting:** 1.6%
- **Other:** 37.3%

#### Remote Desktop Services

- **Information Technology and Services:** 15.8%
- **Computer Software:** 10.8%
- **Computer Networking:** 7.9%
- **Computer & Network Security:** 6.5%
- **Non-Profit Organization Management:** 5.0%
- **Real Estate:** 4.3%
- **Financial Services:** 2.9%
- **Construction:** 2.9%
- **Higher Education:** 2.9%
- **Hospital & Health Care:** 2.9%
- **Other:** 38.1%

---
## Alternatives

### Alternatives to Devolutions Remote Desktop Manager

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3915 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [MobaXTerm](https://www.g2.com/products/mobaxterm/reviews) — 4.6/5 stars (109 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (636 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (686 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)

### Alternatives to Remote Desktop Services

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3915 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [MobaXTerm](https://www.g2.com/products/mobaxterm/reviews) — 4.6/5 stars (109 reviews)
- [Parsec](https://www.g2.com/products/parsec/reviews) — 4.7/5 stars (26 reviews)
- [Apache Guacamole](https://www.g2.com/products/apache-guacamole/reviews) — 4.6/5 stars (17 reviews)
- [Amazon AppStream 2.0](https://www.g2.com/products/amazon-appstream-2-0/reviews) — 4.1/5 stars (15 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews) — 4.1/5 stars (546 reviews)

---
## Top Discussions

### Devolutions Remote Desktop Manager

- Title: [What is devolutions Remote Desktop Manager?](https://www.g2.com/discussions/what-is-devolutions-remote-desktop-manager) — 3 comments
  > **Top comment:** "Easy to use Remote Desktop tool "
- Title: [Is Remote Desktop Manager free?](https://www.g2.com/discussions/is-remote-desktop-manager-free) — 1 comment
  > **Top comment:** "Hello, 

A free version is available for individual users who don't need to share remote connections and privileged passwords with other IT..."

### Remote Desktop Services

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/devolutions-remote-desktop-manager-vs-remote-desktop-services)