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Compare Devolutions Remote Desktop Manager and NetSupport Manager 
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At a Glance
Market Segments
Small-Business (41.8% of reviews)
Mid-Market (52.9% of reviews)
Entry-Level Pricing
Free 1 User
Starting at £10.00 1 Users With One-Time Purchase
Devolutions Remote Desktop Manager
Star Rating
(194)4.7 out of 5
Market Segments
Small-Business (41.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 5 pricing plansNetSupport Manager
Star Rating
(18)4.7 out of 5
Market Segments
Mid-Market (52.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at £10.00 1 Users With One-Time Purchase
Learn more about NetSupport ManagerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Devolutions Remote Desktop Manager excels in "Multi-Factor Authentication" with a score of 9.8, providing robust security features that reviewers appreciate for protecting sensitive data. In contrast, NetSupport Manager, while still secure, has a lower score of 8.7 in "Data Encryption," indicating a potential area for improvement.
- Reviewers mention that Devolutions offers superior "Centralized Management" capabilities with a score of 9.5, allowing for streamlined administration across multiple users and devices. NetSupport Manager, while effective, scores slightly lower at 9.1, which may affect larger organizations needing extensive management features.
- G2 users highlight the "Session Recording" feature in Devolutions Remote Desktop Manager, scoring 8.1, as a valuable tool for compliance and training purposes. In comparison, NetSupport Manager's session recording capabilities are rated lower, which could be a drawback for teams focused on documentation and oversight.
- Users on G2 report that Devolutions shines in "Role-based security" with a perfect score of 9.8, allowing for tailored access controls that enhance security. NetSupport Manager, while offering security features, does not match this level of customization, scoring 8.6 in "Device Management."
- Reviewers mention that Devolutions Remote Desktop Manager's "Bulk Changes" feature, rated at 9.4, significantly simplifies administrative tasks, making it easier to manage large groups of users. NetSupport Manager's capabilities in this area are less robust, which may lead to increased administrative overhead.
- Users say that Devolutions provides excellent "Live Notifications" with a score of 9.7, ensuring that administrators are promptly informed of critical events. In contrast, NetSupport Manager's communication features, such as "VoIP" and "Video Conference Call," received lower ratings (6.7 and 6.4 respectively), indicating that it may not be as effective for real-time communication needs.
Pricing
Entry-Level Pricing
Devolutions Remote Desktop Manager
Remote Desktop Manager Free
Free
1 User
- Launch and authenticate connections with a single click
- Integrates with different connection types and add-ons
- Integrated VPN and VPN management
NetSupport Manager
NetSupport Manager
Starting at £10.00
1 Users With One-Time Purchase
- All features are included.
Free Trial
Devolutions Remote Desktop Manager
Free Trial is available
NetSupport Manager
Free Trial is available
Ratings
Meets Requirements
9.3
159
9.6
14
Ease of Use
9.0
163
9.4
14
Ease of Setup
9.0
109
9.2
6
Ease of Admin
9.1
106
9.3
5
Quality of Support
9.0
108
9.7
12
Has the product been a good partner in doing business?
9.7
89
Not enough data
Product Direction (% positive)
9.4
151
8.3
14
Features by Category
Administration
8.1
15
Not enough data
8.3
11
Not enough data
8.2
10
Not enough data
8.9
12
Not enough data
9.0
14
Not enough data
7.6
11
Not enough data
Functionality
9.2
11
Not enough data
8.9
11
Not enough data
6.9
9
Not enough data
9.5
11
Not enough data
9.5
13
Not enough data
9.7
12
Not enough data
7.8
10
Not enough data
8.5
9
Not enough data
9.7
10
Not enough data
8.7
9
Not enough data
Monitoring
8.8
10
Not enough data
9.0
10
Not enough data
7.4
9
Not enough data
Reporting
8.8
11
Not enough data
8.9
11
Not enough data
Administration
7.6
29
Not enough data
8.0
32
Not enough data
8.3
31
Not enough data
8.4
33
Not enough data
9.1
33
Not enough data
8.5
33
Not enough data
Maintenance
8.8
34
Not enough data
7.5
27
Not enough data
Communication
Feature Not Available
Not enough data
6.1
25
Not enough data
5.9
25
Not enough data
6.4
25
Not enough data
Security
8.3
31
Not enough data
8.4
30
Not enough data
Device Support
7.8
26
Not enough data
9.1
31
Not enough data
8.7
31
Not enough data
Performance
8.0
29
Not enough data
Administration
9.0
82
10.0
5
8.9
78
Not enough data
8.5
79
9.7
5
8.2
62
Not enough data
8.1
57
Not enough data
8.5
66
9.7
5
8.2
67
10.0
5
Platform
9.0
77
Not enough data
7.9
62
Not enough data
8.6
75
9.3
5
9.5
90
10.0
5
Security
6.8
53
Not enough data
8.4
68
Not enough data
7.6
55
Not enough data
Categories
Categories
Shared Categories
Devolutions Remote Desktop Manager and NetSupport Manager are categorized as Remote Desktop
Unique Categories
Devolutions Remote Desktop Manager is categorized as Remote Support and Privileged Access Management (PAM)
NetSupport Manager has no unique categories
Reviews
Reviewers' Company Size
Devolutions Remote Desktop Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NetSupport Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.3%
Computer Software
13.2%
Computer & Network Security
7.4%
Hospital & Health Care
5.8%
Higher Education
2.6%
Other
46.6%
Information Technology and Services
35.3%
Consumer Goods
17.6%
Automotive
11.8%
Writing and Editing
5.9%
Textiles
5.9%
Other
23.5%
Alternatives
Discussions
What is devolutions Remote Desktop Manager?
3 Comments
JT
Easy to use Remote Desktop tool Read more
Is Remote Desktop Manager free?
1 Comment
MC
Hello,
A free version is available for individual users who don't need to share remote connections and privileged passwords with other IT...Read more
Devolutions Remote Desktop Manager has no more discussions with answers
What is NetSupport Manager used for?
1 Comment
MA
For remote control connection to Computer or SmartphoneRead more
NetSupport Manager has no more discussions with answers
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