Compare Device42 vs Talkdesk

See this
comparison of Device42 vs. Talkdesk
based on data from user reviews. Device42 rates 4.6/5 stars with 16 reviews. Talkdesk rates 4.4/5 stars with 639 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Enterprise
Contact vendor
 
Professional
Contact vendor
 
Free Trial
Free Trial Unavailable
Device42
Free Trial
Talkdesk
Enterprise
Contact vendor
Professional
Contact vendor
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.9
9.0
Ease of Use
Ease of Use
9.2
9.3
Ease of Setup
Ease of Setup
9.3
8.9
Ease of Admin
Ease of Admin
9.2
9.0
Quality of Support
Quality of Support
9.6
8.8
Ease of Doing Business With
Ease of Doing Business With
9.3
9.1
Product Direction (% positive)
Product Direction (% positive)
9.2
8.6
Meets Requirements
Device42
8.9
Talkdesk
9.0
Ease of Use
Device42
9.2
Talkdesk
9.3
Ease of Setup
Device42
9.3
Talkdesk
8.9
Ease of Admin
Device42
9.2
Talkdesk
9.0
Quality of Support
Device42
9.6
Talkdesk
8.8
Ease of Doing Business With
Device42
9.3
Talkdesk
9.1
Product Direction (% positive)
Device42
9.2
Talkdesk
8.6

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
12.5%
19.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.5%
64.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
50.0%
16.0%
Device42
Small-Business
12.5%
Mid-Market
37.5%
Enterprise
50.0%
Talkdesk
Small-Business
19.9%
Mid-Market
64.2%
Enterprise
16.0%

Reviewers' Industry

 
Information Technology and Services
18.8%
Computer Software
9.7%
 
Financial Services
18.8%
Consumer Services
9.1%
 
Education Management
12.5%
E-Learning
7.5%
 
Telecommunications
6.3%
Information Technology and Services
5.2%
 
Marketing and Advertising
6.3%
Marketing and Advertising
4.9%
 
Other
37.5%
Other
63.7%
Device42
Information Technology and Services
18.8%
Financial Services
18.8%
Education Management
12.5%
Telecommunications
6.3%
Marketing and Advertising
6.3%
Other
37.5%
Talkdesk
Computer Software
9.7%
Consumer Services
9.1%
E-Learning
7.5%
Information Technology and Services
5.2%
Marketing and Advertising
4.9%
Other
63.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
GI
Administrator in Internet

The best part is Data center and network management at a centralized location. Pretty easy and good view of all racks, cabling, patch panel, etc information at one place.

Ken W.
Administrator

Some people have a misconception that out-of-the-box solutions are somehow inferior to tools that require you to hire someone just to customize and administer them. They just haven't looked hard enough. Talkdesk has made my life running call centers easy. I...

Most Helpful Critical Review
Most Helpful Critical Review
G
Administrator

It takes some time to understand but it's not too hard once you get the hang of it

G
Industry Analyst / Tech Writer

Sales person would say yes to everything you ask them. But wouldn't actually follow through. He also didn't disclose a charge when we specifically asked them about every fee involved. Zero support once you paid for their service. Would not recommend. Go...

 
Device42
Most Helpful Favorable Review
GI
Administrator in Internet

The best part is Data center and network management at a centralized location. Pretty easy and good view of all racks, cabling, patch panel, etc information at one place.

Most Helpful Critical Review
G
Administrator

It takes some time to understand but it's not too hard once you get the hang of it

Talkdesk
Most Helpful Favorable Review
Ken W.
Administrator

Some people have a misconception that out-of-the-box solutions are somehow inferior to tools that require you to hire someone just to customize and administer them. They just haven't looked hard enough. Talkdesk has made my life running call centers easy. I...

Most Helpful Critical Review
G
Industry Analyst / Tech Writer

Sales person would say yes to everything you ask them. But wouldn't actually follow through. He also didn't disclose a charge when we specifically asked them about every fee involved. Zero support once you paid for their service. Would not recommend. Go...

Screenshots

 
1 of 6
2 of 6
3 of 6
4 of 6
5 of 6
6 of 6
1 of 6
2 of 6
3 of 6
4 of 6
5 of 6
6 of 6

Videos

 No videos provided
Device42
No videos provided
Talkdesk

Downloads

Device42
No downloads provided
Ask Device42 a QuestionContact Device42Ask Talkdesk a QuestionContact Talkdesk