# Device42, A Freshworks Company vs Scrut Automation Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Scrut Automation excels in user-friendliness, with many users highlighting its **easy implementation** and intuitive interface. This is particularly beneficial for organizations in sectors like banking, where compliance and security are paramount.
- **Users say** Device42 provides a comprehensive view of IT assets and their dependencies, making it easier to track infrastructure and troubleshoot issues. Reviewers appreciate the **minimal manual effort** required to gain visibility into their IT environment.
- **According to verified reviews** , Scrut Automation stands out for its robust support in managing certifications like ISO and SOC 2, allowing teams to handle compliance with **minimum effort**. This feature is crucial for businesses that prioritize regulatory adherence.
- **Reviewers mention** that Device42's customer support is exceptional, often described as **outstanding** and partnership-oriented. Users feel supported throughout the implementation process, which enhances their overall experience with the product.
- **G2 reviewers highlight** that while Device42 is well-suited for enterprise-level needs, Scrut Automation is favored by small businesses, making it a more accessible option for those looking for a **cost-effective solution** without sacrificing quality.
- **Users report** that Scrut Automation's features, such as its **central dashboard** and asset discovery capabilities, are highly rated, contributing to its overall satisfaction score. This makes it a strong contender for organizations seeking a comprehensive asset management tool.



| | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 51 | 1,313 | 
| **Largest Market Segment** | Enterprise (47.8% of reviews) | Small-Business (50.3% of reviews) | 
| **Entry Level Price** | $ Up to 250 devices | No pricing available | 

---
## Top Pros & Cons

### Device42, A Freshworks Company

Pros:
- Asset Management (3 reviews)
- Ease of Use (1 reviews)

Cons:
- Complexity (1 reviews)
- Latency Issues (1 reviews)

### Scrut Automation

Pros:
- Ease of Use (289 reviews)
- Customer Support (255 reviews)

Cons:
- Improvement Needed (68 reviews)
- Missing Features (48 reviews)

---
## Ratings Comparison
| Rating | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
  | **Meets Requirements** | 9.0 (40 reviews) | 9.6 (1206 reviews) | 
  | **Ease of Use** | 8.9 (41 reviews) | 9.5 (1223 reviews) | 
  | **Ease of Setup** | 8.5 (37 reviews) | 9.5 (875 reviews) | 
  | **Ease of Admin** | 8.8 (33 reviews) | 9.6 (634 reviews) | 
  | **Quality of Support** | 9.5 (39 reviews) | 9.7 (1200 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (32 reviews) | 9.7 (641 reviews) | 
  | **Product Direction (% positive)** | 9.4 (39 reviews) | 9.8 (1224 reviews) | 

---
## Pricing

### Device42, A Freshworks Company

#### Entry-Level Pricing

Plan: Basic

Price: $ Up to 250 devices


[Browse all 4 editions](https://www.g2.com/products/device42-a-freshworks-company/pricing)

#### Free Trial

Yes

### Scrut Automation

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Cloud Compliance

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **Scrut Automation** | 9.5/10 | 535 |

#### Security

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Compliance Monitoring** | Not enough data | 9.6 (508 reviews) | 
| **Anomoly Detection** | Not enough data | 9.2 (383 reviews) | 
| **Data Loss Prevention** | Not enough data | 9.2 (422 reviews) | 
| **Cloud Gap Analytics** | Not enough data | 9.5 (426 reviews) | 

#### Compliance

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Governance** | Not enough data | 9.5 (418 reviews) | 
| **Data Governance** | Not enough data | 9.4 (379 reviews) | 
| **Sensitive Data Compliance** | Not enough data | 9.6 (379 reviews) | 

#### Administration

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Policy Enforcement** | Not enough data | 9.5 (398 reviews) | 
| **Auditing** | Not enough data | 9.5 (402 reviews) | 
| **Workflow Management** | Not enough data | 9.3 (371 reviews) | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | 8.3/10 | 18 |
| **Scrut Automation** | 8.2/10 | 163 |

#### Asset Inventory

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Hardware Asset Inventory** | 9.1 (16 reviews) | 9.2 (144 reviews) | 
| **Software Asset Inventory** | 8.8 (12 reviews) | 9.2 (135 reviews) | 
| **Cloud Asset Inventory** | 8.1 (9 reviews) | 9.2 (136 reviews) | 
| **Mobile Asset Inventory** | 6.9 (6 reviews) | 8.9 (120 reviews) | 
| **Asset Discovery** | 8.8 (13 reviews) | 9.0 (132 reviews) | 

#### Generative AI

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.1 (68 reviews) | 
| **AI Text Generation** | Not enough data | 7.4 (60 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.7 (9 reviews) | 
| **Multi-step Planning** | Not enough data | 6.7 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 7.0 (9 reviews) | 
| **Decision Making** | Not enough data | 7.0 (9 reviews) | 

#### Management

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Central Dashboard** | 8.1 (14 reviews) | 9.4 (121 reviews) | 
| **Asset Policy Management** | Feature Not Available | 9.4 (114 reviews) | 
| **Risk Management** | Feature Not Available | 9.4 (121 reviews) | 
| **Integrations** | 8.6 (14 reviews) | 9.3 (123 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **Scrut Automation** | N/A | N/A |

#### ServiceNow Apps

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 
| **Value** | Not enough data | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Data Center Infrastructure Management (DCIM)

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | 8.9/10 | 8 |
| **Scrut Automation** | N/A | N/A |

#### Performance Management

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Workflow Automation** | Feature Not Available | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **Real Time Reporting** | Not enough data | Not enough data | 

#### Monitoring

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Server Performance** | Not enough data | Not enough data | 
| **Energy Consumption** | Not enough data | Not enough data | 
| **Space Planning** | 8.9 (6 reviews) | Not enough data | 

### Vendor Security and Privacy Assessment

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **Scrut Automation** | 8.5/10 | 196 |

#### Functionality

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Customized Vendor Pages** | Not enough data | 9.1 (175 reviews) | 
| **Centralized Vendor Catalog** | Not enough data | 9.2 (171 reviews) | 
| **Questionnaire Templates** | Not enough data | 9.2 (180 reviews) | 
| **User Access Control** | Not enough data | 9.3 (176 reviews) | 

#### Risk assessment

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Risk Scoring** | Not enough data | 9.2 (178 reviews) | 
| **4th Party Assessments** | Not enough data | 8.7 (145 reviews) | 
| **Monitoring And Alerts** | Not enough data | 9.2 (168 reviews) | 
| **AI Monitoring** | Not enough data | 7.6 (28 reviews) | 

#### Generative AI - Vendor Security and Privacy Assessment

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Text Summarization** | Not enough data | 6.9 (22 reviews) | 
| **Text Generation** | Not enough data | 6.9 (22 reviews) | 

### Cloud Security Posture Management (CSPM)

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **Scrut Automation** | 9.3/10 | 196 |

#### Configuration

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **DLP Configuration** | Not enough data | 8.9 (139 reviews) | 
| **Configuration Monitoring** | Not enough data | 9.3 (149 reviews) | 
| **Unified Policy Management** | Not enough data | 9.5 (145 reviews) | 
| **Adaptive Access Control** | Not enough data | 9.3 (152 reviews) | 
| **API / Integrations** | Not enough data | 9.3 (129 reviews) | 

#### Visibility

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Multicloud Visibility** | Not enough data | 9.2 (153 reviews) | 
| **Asset Discovery** | Not enough data | 9.3 (127 reviews) | 

#### Vulnerability Management

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Threat Hunting** | Not enough data | 9.2 (136 reviews) | 
| **Vulnerability Scanning** | Not enough data | 9.3 (148 reviews) | 
| **Vulnerability Intelligence** | Not enough data | 9.3 (141 reviews) | 
| **Risk-Prioritization** | Not enough data | 9.3 (148 reviews) | 

### Attack Surface Management

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **Scrut Automation** | 9.3/10 | 69 |

#### Asset Management

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Asset Discovery** | Not enough data | 9.1 (41 reviews) | 
| **Shadow IT Detection** | Not enough data | 8.9 (38 reviews) | 
| **Change Management** | Not enough data | 9.5 (42 reviews) | 

#### Monitoring

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Gap Analysis** | Not enough data | 9.5 (40 reviews) | 
| **Vulnerability Intelligence** | Not enough data | 9.5 (40 reviews) | 
| **Compliance Monitoring** | Not enough data | 9.5 (40 reviews) | 
| **Continuous Monitoring** | Not enough data | 9.5 (39 reviews) | 

#### Risk Management

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Risk-Prioritization** | Not enough data | 9.6 (62 reviews) | 
| **Reconnaissance** | Not enough data | 9.4 (58 reviews) | 
| **At-Risk Analysis** | Not enough data | 9.4 (58 reviews) | 
| **Threat Intelligence** | Not enough data | 9.4 (55 reviews) | 

#### Generative AI

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.5 (27 reviews) | 

### IT Risk Management

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **Scrut Automation** | 7.1/10 | 65 |

#### Generative AI

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.0 (62 reviews) | 

#### Monitoring - IT Risk Management

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **AI Monitoring** | Not enough data | 7.3 (23 reviews) | 

#### Agentic AI - IT Risk Management

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (16 reviews) | 
| **Multi-step Planning** | Not enough data | 7.4 (16 reviews) | 

### Audit Management

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **Scrut Automation** | 8.9/10 | 219 |

#### Generative AI

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.6 (174 reviews) | 
| **AI Text Generation** | Not enough data | 7.4 (166 reviews) | 

#### Workflows - Audit Management

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Audit Trail** | Not enough data | 9.1 (133 reviews) | 
| **Recommendations** | Not enough data | 9.0 (127 reviews) | 
| **Collaboration Tools** | Not enough data | 9.0 (121 reviews) | 
| **Integrations** | Not enough data | 9.0 (128 reviews) | 
| **Planning & Scheduling** | Not enough data | 8.9 (122 reviews) | 

#### Documentation - Audit Management

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Templates & Forms** | Not enough data | 9.3 (135 reviews) | 
| **Checklists** | Not enough data | 9.3 (131 reviews) | 

#### Reporting & Analytics - Audit Management

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Dashboard** | Not enough data | 9.4 (132 reviews) | 
| **Audit Performance** | Not enough data | 9.4 (131 reviews) | 
| **Industry Compliance** | Not enough data | 9.4 (135 reviews) | 

### Policy Management

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **Scrut Automation** | 7.4/10 | 90 |

#### Generative AI

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.8 (87 reviews) | 
| **AI Text Summarization** | Not enough data | 6.8 (85 reviews) | 

#### Platform AI Features - Policy Management

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Reports** | Not enough data | 7.7 (37 reviews) | 
| **Workflow Management** | Not enough data | 8.2 (38 reviews) | 

### Cloud Security

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **Scrut Automation** | N/A | N/A |

#### Cloud Visibility

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Data Discovery** | Not enough data | Not enough data | 
| **Cloud Registry** | Not enough data | Not enough data | 
| **Cloud Gap Analytics** | Not enough data | Not enough data | 

#### Security

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Data Security** | Not enough data | Not enough data | 
| **Data loss Prevention** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 

#### Identity

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **SSO** | Not enough data | Not enough data | 
| **Governance** | Not enough data | Not enough data | 
| **User Analytics** | Not enough data | Not enough data | 

### Security Compliance

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **Scrut Automation** | 8.0/10 | 103 |

#### Generative AI - Security Compliance

| Feature | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Predictive Risk** | Not enough data | 8.0 (92 reviews) | 
| **Automated Documentation** | Not enough data | 8.0 (94 reviews) | 

---
## Categories
**Shared Categories (1):** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)

**Unique to Device42, A Freshworks Company (2):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Data Center Infrastructure Management (DCIM) Software](https://www.g2.com/categories/data-center-infrastructure-management-dcim)

**Unique to Scrut Automation (8):** [ Attack Surface Management Software](https://www.g2.com/categories/attack-surface-management), [Security Compliance Software](https://www.g2.com/categories/security-compliance), [Cloud Security Posture Management (CSPM) Software](https://www.g2.com/categories/cloud-security-posture-management-cspm), [Vendor Security and Privacy Assessment Software](https://www.g2.com/categories/vendor-security-and-privacy-assessment), [Cloud Compliance Software](https://www.g2.com/categories/cloud-compliance), [Policy Management Software](https://www.g2.com/categories/policy-management), [IT Risk Management Software](https://www.g2.com/categories/it-risk-management), [Audit Management Software](https://www.g2.com/categories/audit-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Device42, A Freshworks Company | Scrut Automation | 
|---|---|---|
| **Small-Business** | 17.4% | 50.3% | 
| **Mid-Market** | 34.8% | 47.5% | 
| **Enterprise** | 47.8% | 2.2% | 

### By Industry

#### Device42, A Freshworks Company

- **Information Technology and Services:** 23.9%
- **Financial Services:** 10.9%
- **Computer Software:** 8.7%
- **Leisure, Travel & Tourism:** 6.5%
- **Insurance:** 6.5%
- **Military:** 4.3%
- **Education Management:** 4.3%
- **Government Administration:** 4.3%
- **Apparel & Fashion:** 2.2%
- **Computer & Network Security:** 2.2%
- **Other:** 26.1%

#### Scrut Automation

- **Computer Software:** 38.5%
- **Information Technology and Services:** 22.9%
- **Financial Services:** 11.5%
- **Hospital & Health Care:** 2.5%
- **Insurance:** 2.1%
- **Human Resources:** 1.8%
- **Computer & Network Security:** 1.8%
- **Logistics and Supply Chain:** 1.4%
- **Marketing and Advertising:** 1.4%
- **Internet:** 1.4%
- **Other:** 14.7%

---
## Alternatives

### Alternatives to Device42, A Freshworks Company

- [Nlyte](https://www.g2.com/products/nlyte/reviews) — 4.5/5 stars (51 reviews)
- [Lansweeper](https://www.g2.com/products/lansweeper/reviews) — 4.4/5 stars (68 reviews)
- [BMC Helix Discovery](https://www.g2.com/products/bmc-helix-discovery/reviews) — 4.2/5 stars (64 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (786 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5002 reviews)
- [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) — 4.3/5 stars (500 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1345 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1240 reviews)
- [OpManager Nexus](https://www.g2.com/products/opmanager-nexus/reviews) — 4.6/5 stars (227 reviews)
- [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (714 reviews)

### Alternatives to Scrut Automation

- [Vanta](https://www.g2.com/products/vanta/reviews) — 4.6/5 stars (2687 reviews)
- [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) — 4.7/5 stars (1677 reviews)
- [Drata](https://www.g2.com/products/drata/reviews) — 4.7/5 stars (1334 reviews)
- [Secureframe](https://www.g2.com/products/secureframe/reviews) — 4.7/5 stars (812 reviews)
- [Thoropass](https://www.g2.com/products/thoropass/reviews) — 4.7/5 stars (580 reviews)
- [Optro](https://www.g2.com/products/optro/reviews) — 4.6/5 stars (1620 reviews)
- [Hyperproof](https://www.g2.com/products/hyperproof/reviews) — 4.5/5 stars (220 reviews)
- [Scytale](https://www.g2.com/products/scytale-g2/reviews) — 4.8/5 stars (700 reviews)
- [Wiz](https://www.g2.com/products/wiz-wiz/reviews) — 4.7/5 stars (840 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5002 reviews)

---
## Top Discussions

### Device42, A Freshworks Company

- Title: [What is a CMDB used for?](https://www.g2.com/discussions/what-is-a-cmdb-used-for) — 1 comment
  > **Top comment:** "Based on ITIL's best practices, a CMDB is your Configuration Management Database, a central repository of all configuration items. It is used for managing IT..."
- Title: [How much does Device42 cost?](https://www.g2.com/discussions/how-much-does-device42-cost) — 1 comment
  > **Top comment:** "Device42 is priced on an annual subscription model, and generally about 1/3 of the cost of the major software vendors. But it is not all just about the price..."
- Title: [How does Device42 work?](https://www.g2.com/discussions/how-does-device42-work) — 1 comment
  > **Top comment:** "In a nutshell - Device42 uses a variety of protocols to discover legacy as well as the latest technologies in your environment, across on-premises and cloud...."

### Scrut Automation

- Title: [What is Scrut Automation used for?](https://www.g2.com/discussions/what-is-scrut-automation-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Security and compliance"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/device42-a-freshworks-company-vs-scrut-automation)