Link copied to clipboard # Device42, A Freshworks Company vs Nlyte Comparison - What are their main differences? Share [ Export ](/compare/device42-a-freshworks-company/nlyte/export.csv) Device42, A Freshworks CompanyNlyte[+ Add Product](#) Reviews **Device42, A Freshworks Company** [ 4.7/5(52) ](https://www.g2.com/products/device42-a-freshworks-company/reviews#reviews) **Nlyte** [ 4.5/5(51) ](https://www.g2.com/products/nlyte/reviews#reviews) Pricing **Device42, A Freshworks Company** Free Trial **$** Up to 250 devices · Basic **Nlyte** Free Trial No pricing available **Pricing Insights** from reviews Time to Implement **Device42, A Freshworks Company** 3 monthsFaster Based on 12 responses **Nlyte** 7 months Based on 15 responses Return on Investment **Device42, A Freshworks Company** 21 months Based on 10 responses **Nlyte** 21 months Based on 14 responses Perceived Cost **Device42, A Freshworks Company** $$$$$ **Nlyte** $$$$$ Average Discount **Device42, A Freshworks Company** Not enough reviews yet **Nlyte** 14% ![Device42, A Freshworks Company](https://images.g2crowd.com/uploads/product/hd_favicon/2b6e73bf06ef7cce19f8c322a5f830e8/device42-a-freshworks-company.svg "Device42, A Freshworks Company") ![Nlyte](https://images.g2crowd.com/uploads/product/hd_favicon/94d5dc27b87e0c6741961e531f8a7580/nlyte.svg "Nlyte") G2 offers free advice on this comparison. 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Pros & Cons **Device42, A Freshworks Company** [ Asset Management (3) ](https://www.g2.com/products/device42-a-freshworks-company/reviews?filters%5Bsentiment_snippet%5D=1569631&qs=pros-and-cons#reviews)[ Ease of Use (1) ](https://www.g2.com/products/device42-a-freshworks-company/reviews?filters%5Bsentiment_snippet%5D=2394535&qs=pros-and-cons#reviews)[ Complexity (1) ](https://www.g2.com/products/device42-a-freshworks-company/reviews?filters%5Bsentiment_snippet%5D=2394529&qs=pros-and-cons#reviews)[ Latency Issues (1) ](https://www.g2.com/products/device42-a-freshworks-company/reviews?filters%5Bsentiment_snippet%5D=1953880&qs=pros-and-cons#reviews) **Nlyte** [ Automation (5) ](https://www.g2.com/products/nlyte/reviews?filters%5Bsentiment_snippet%5D=1156796&qs=pros-and-cons#reviews)[ Ease of Use (5) ](https://www.g2.com/products/nlyte/reviews?filters%5Bsentiment_snippet%5D=1156574&qs=pros-and-cons#reviews)[ Complexity (4) ](https://www.g2.com/products/nlyte/reviews?filters%5Bsentiment_snippet%5D=1156674&qs=pros-and-cons#reviews)[ Setup Difficulty (4) ](https://www.g2.com/products/nlyte/reviews?filters%5Bsentiment_snippet%5D=1156756&qs=pros-and-cons#reviews) Integrations **Device42, A Freshworks Company** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0112b134c73fd25e23b27e6021acbaa9/configuration-management-database.png "Product Avatar Image") Configuration Management... ](https://www.g2.com/products/configuration-management-database/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a9a43b2d4b9db5bdb0ced67c5e23b61/confluence.png "Product Avatar Image") Confluence ](https://www.g2.com/products/confluence/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5e2e461b5f126161404ed44d15d09b15/progress-chef.png "Product Avatar Image") Progress Chef ](https://www.g2.com/products/progress-chef/reviews)[ View all ](https://www.g2.com/products/device42-a-freshworks-company/integrations) **Nlyte** Not enough data Screenshots **Device42, A Freshworks Company** ![Device42, A Freshworks Company screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/105574/BusinessApplication.PNG) **Nlyte** ![Nlyte screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1271638/NEO-Dashboard-3.png) Ratings Meets Requirements **Device42, A Freshworks Company** 8.9 8.941 **Nlyte** 8.9 8.939 Ease of Use **Device42, A Freshworks Company** 8.8 8.842 **Nlyte** 8.2 8.243 Ease of Setup **Device42, A Freshworks Company** 8.5 8.538 **Nlyte** 7.5 7.542 Ease of Admin **Device42, A Freshworks Company** 8.8 8.834 **Nlyte** 8.0 8.035 Quality of Support **Device42, A Freshworks Company** 9.5 9.540 **Nlyte** 8.7 8.741 Has the product been a good partner in doing business? **Device42, A Freshworks Company** 9.5 9.533 **Nlyte** 9.1 9.131 Product Direction (% positive) **Device42, A Freshworks Company** 9.4 9.440 **Nlyte** 8.8 8.839 Features IT Asset Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);) 8.4 19 8.0 21 Asset Inventory Hardware Asset Inventory 9.1(won by 0.3) 16 8.8 20 Software Asset Inventory 8.8(won by 1.0) 12 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 13 Cloud Asset Inventory 8.1(won by 0.3) 9 7.8 9 Mobile Asset Inventory 6.9(won by 0.2) 6 6.7 9 Asset Discovery 8.9(won by 0.7) 14 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 13 Generative AI AI Text Generation Not enough data Not enough data AI Text Generation Not enough data Not enough data Generative AI Not enough data Not enough data Agentic AI - IT Asset Management Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Management Central Dashboard 8.2(won by 0.1) 15 8.1 17 Integrations 8.6 14 8.8(won by 0.2) 12 Asset Policy Management Feature Not Available 8.0(won by default) 14 Risk Management Feature Not Available 7.4(won by default) 11 User Management Not enough data Not enough data Support Ticket Management Not enough data Not enough data Requisition Management Not enough data Not enough data Inventory Management Not enough data Not enough data Email Management Not enough data Not enough data Maintenance Management Not enough data Not enough data Workflow Management Not enough data Not enough data Problem Management Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Supplier Management Not enough data Not enough data Procurement Management Not enough data Not enough data Knowledge Base Management Not enough data Not enough data Task Management Not enough data Not enough data Change Management Not enough data Not enough data Incident Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Audit Management Not enough data Not enough data Configuration Management Not enough data Not enough data Additional Functionality Cost Tracking Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Prioritization Not enough data Not enough data Customizable Fields Not enough data Not enough data Data Import/Export Not enough data Not enough data Asset Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Monitoring Not enough data Not enough data Customizable Forms Not enough data Not enough data Compliance Tracking Not enough data Not enough data Data Visualization Not enough data Not enough data Audit Trail Not enough data Not enough data AI Copilot Not enough data Not enough data Self Service Portal Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Center Infrastructure Management (DCIM)[Hide 39 FeaturesShow 39 Features](javascript:void(0);) 8.9 8 8.7 31 Performance Management Workflow Automation Feature Not Available 8.6(won by default) 22 Change Management Not enough data 8.4(won by default) 20 Real Time Reporting Not enough data 8.7(won by default) 26 Compliance Management Not enough data Not enough data Multi-User Collaboration Not enough data Not enough data Power Management Not enough data Not enough data Configuration Management Not enough data Not enough data Workflow Management Not enough data Not enough data Data Storage Management Not enough data Not enough data Uptime Reporting Not enough data Not enough data Capacity Management Not enough data Not enough data Real-Time Data Not enough data Not enough data Audit Management Not enough data Not enough data Inventory Management Not enough data Not enough data Monitoring Space Planning 8.9 6 9.5(won by 0.6) 29 (There is a greater than 0.5 difference between this product's rating and its competitors) Server Performance Not enough data 8.6(won by default) 20 Energy Consumption Not enough data 8.6(won by default) 25 Additional Functionality Data Import/Export Not enough data Not enough data AI Copilot Not enough data Not enough data Server Monitoring Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data IT Asset Tracking Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Generative AI Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Device Auto Discovery Not enough data Not enough data SSL Security Not enough data Not enough data Real-Time Updates Not enough data Not enough data Role-Based Permissions Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data Predictive Analytics Not enough data Not enough data Performance Monitoring Not enough data Not enough data Event Logs Not enough data Not enough data Activity Dashboard Not enough data Not enough data ServiceNow Store Apps[Hide 6 FeaturesShow 6 Features](javascript:void(0);) Not enough data 9.2 6 ServiceNow Apps ServiceNow Integration Not enough data 9.3(won by default) 5 Value Not enough data 9.0(won by default) 5 Agentic AI - ServiceNow Store Apps Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Proactive Assistance Not enough data Not enough data Show 6 feature categories with incomplete data Network Security[Hide 40 FeaturesShow 40 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Penetration Testing Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Audit Trail Not enough data Not enough data Anti Virus Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data VPN Not enough data Not enough data Behavior Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data SSL Security Not enough data Not enough data Patch Management Not enough data Not enough data Event Logs Not enough data Not enough data Anomaly/Malware Detection Not enough data Not enough data DNS Leak Protection Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Server Monitoring Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Compliance Management Not enough data Not enough data Network Provisioning Not enough data Not enough data API Not enough data Not enough data Email Alerts Not enough data Not enough data Security Auditing Not enough data Not enough data Intrusion Detection System Not enough data Not enough data Data Visualization Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Generative AI Not enough data Not enough data Firewalls Not enough data Not enough data AI Copilot Not enough data Not enough data Anti Spam Not enough data Not enough data Threat Response Not enough data Not enough data Activity Monitoring Not enough data Not enough data Risk Alerts Not enough data Not enough data Data Loss Prevention Not enough data Not enough data Single Sign On Not enough data Not enough data Intrusion Prevention System Not enough data Not enough data Secure Login Not enough data Not enough data Policy Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Network Access Control (NAC)[Hide 23 FeaturesShow 23 Features](javascript:void(0);) Not enough data Not enough data Data Data Protection Not enough data Not enough data Remote Access Not enough data Not enough data Network Access Not enough data Not enough data Network Security Not enough data Not enough data Scaling Not enough data Not enough data Audit Not enough data Not enough data Logistics Processes Not enough data Not enough data Blockage Not enough data Not enough data IoT Not enough data Not enough data Additional Functionality Policy Creation Not enough data Not enough data Multiple Authentication Methods Not enough data Not enough data Profiling Not enough data Not enough data Multi-Device Support Not enough data Not enough data Remote Access/Control Not enough data Not enough data Asset Tracking Not enough data Not enough data Continuous Monitoring Not enough data Not enough data Network Security Not enough data Not enough data Intrusion Prevention System Not enough data Not enough data Generative AI Not enough data Not enough data Dashboard Not enough data Not enough data Third-Party Integration Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data AI Copilot Not enough data Not enough data IT Documentation[Hide 72 FeaturesShow 72 Features](javascript:void(0);) Not enough data Not enough data Management and Discovery - IT Documentation Search and Indexing Not enough data Not enough data Version Control Not enough data Not enough data Access and Permissions Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Full Text Search Not enough data Not enough data Operations - IT Documentation Integrations Not enough data Not enough data Automation Not enough data Not enough data Reporting Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Document Automation Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Commenting/Notes Not enough data Not enough data Content Publishing Options Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Content Library Not enough data Not enough data Document Classification Not enough data Not enough data Drag & Drop Not enough data Not enough data Customizable Templates Not enough data Not enough data Change Tracking Not enough data Not enough data Generative AI Not enough data Not enough data Asset Discovery Not enough data Not enough data Password Management Not enough data Not enough data Document Management Not enough data Not enough data Kanban Board Not enough data Not enough data Gantt/Timeline View Not enough data Not enough data Framework Management Not enough data Not enough data Credential Management Not enough data Not enough data IT Asset Management Not enough data Not enough data Security Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Document Capture Not enough data Not enough data Knowledge Base Management Not enough data Not enough data IT Asset Tracking Not enough data Not enough data Process Management Not enough data Not enough data Templates Not enough data Not enough data Configuration Management Not enough data Not enough data Documentation Management Not enough data Not enough data Checklists Not enough data Not enough data Website Monitoring Not enough data Not enough data Compliance Tracking Not enough data Not enough data Tagging Not enough data Not enough data Project Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Relationship Mapping Not enough data Not enough data Document Storage Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Dashboard Not enough data Not enough data Knowledge Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Forms Management Not enough data Not enough data For the IT sector Not enough data Not enough data File Sharing Not enough data Not enough data Knowledge Library Not enough data Not enough data SSL Security Not enough data Not enough data Customizable Reports Not enough data Not enough data Customizable Fields Not enough data Not enough data Customizable Branding Not enough data Not enough data Data Import/Export Not enough data Not enough data Single Sign On Not enough data Not enough data Content Management Not enough data Not enough data Text Editing Not enough data Not enough data Widgets Not enough data Not enough data Discussions/Forums Not enough data Not enough data API Not enough data Not enough data Live Chat Not enough data Not enough data Activity Dashboard Not enough data Not enough data Calendar Management Not enough data Not enough data Self Service Portal Not enough data Not enough data Communication Management Not enough data Not enough data Catalog Management Not enough data Not enough data Service Desk[Hide 61 FeaturesShow 61 Features](javascript:void(0);) Not enough data Not enough data Incident Management Automate Ticket Routing Not enough data Not enough data Ticket Prioritization Not enough data Not enough data Ticket Notifications Not enough data Not enough data Knowledge Base Not enough data Not enough data Knowledge Base/Ticket Integration Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Reporting Dashboards Not enough data Not enough data Time Tracking Not enough data Not enough data Surveys Not enough data Not enough data Activity Tracking Not enough data Not enough data Access & Usability Mobile Not enough data Not enough data Self Service Not enough data Not enough data Active Directory Not enough data Not enough data Multi-Channel Access Not enough data Not enough data Mobile Access Not enough data Not enough data Agentic AI - Service Desk Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Project Management Not enough data Not enough data Procurement Management Not enough data Not enough data CMDB Not enough data Not enough data AI Copilot Not enough data Not enough data Generative AI Not enough data Not enough data IT Risk Management Not enough data Not enough data Service Catalog Not enough data Not enough data Inventory Management Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Chat/Messaging Not enough data Not enough data Change Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Task Management Not enough data Not enough data Email Templates Not enough data Not enough data Benchmarking Not enough data Not enough data Localization Automation Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Customer Support Not enough data Not enough data Scheduled/Automated Reports Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Release & Deployment Not enough data Not enough data Email Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Workflow Management Not enough data Not enough data Problem Management Not enough data Not enough data Analytics Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Configuration Management Not enough data Not enough data API Not enough data Not enough data IT Asset Management Not enough data Not enough data Remote Access/Control Not enough data Not enough data Live Chat Not enough data Not enough data Customizable Reports Not enough data Not enough data Incident Management Not enough data Not enough data Asset Lifecycle Management Not enough data Not enough data Support Ticket Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Customizable Branding Not enough data Not enough data Knowledge Management[Hide 42 FeaturesShow 42 Features](javascript:void(0);) Not enough data Not enough data Knowledge Base Q & A Not enough data Not enough data Link Sharing Not enough data Not enough data Searchable Not enough data Not enough data Security Verification Not enough data Not enough data Role-Based Permission Not enough data Not enough data Public vs Private Not enough data Not enough data Content Trackable Analytics Not enough data Not enough data Import Not enough data Not enough data File Viewing Not enough data Not enough data Update Notifications Not enough data Not enough data Communication Social Features Not enough data Not enough data Tagging Not enough data Not enough data Upload Not enough data Not enough data Comments Not enough data Not enough data Additional Functionality Collaboration Tools Not enough data Not enough data SSL Security Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Customizable Reports Not enough data Not enough data Customizable Fields Not enough data Not enough data Customizable Branding Not enough data Not enough data Data Import/Export Not enough data Not enough data Single Sign On Not enough data Not enough data Content Management Not enough data Not enough data Content Library Not enough data Not enough data Workflow Management Not enough data Not enough data Text Editing Not enough data Not enough data Widgets Not enough data Not enough data Generative AI Not enough data Not enough data Knowledge Base Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data API Not enough data Not enough data Live Chat Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Calendar Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Self Service Portal Not enough data Not enough data Communication Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Catalog Management Not enough data Not enough data Document Management Not enough data Not enough data Enterprise IT Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);) Not enough data Not enough data Analysis Threat Detection Not enough data Not enough data Platform Unified Communications Platform Not enough data Not enough data Remote Access Not enough data Not enough data ITIL Policy Compliance Not enough data Not enough data Asset Tracking Not enough data Not enough data IT Knowledge Management Not enough data Not enough data IT Asset Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Security Endpoint Protection Not enough data Not enough data Patch Management Not enough data Not enough data Disaster Recovery Not enough data Not enough data Service Management Not enough data Not enough data Workflow Management Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data Configuration Management Not enough data Not enough data Task Management Not enough data Not enough data License Management Not enough data Not enough data Capacity Management Not enough data Not enough data Compliance Management Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Incident Management Not enough data Not enough data Agentic AI - Enterprise IT Management Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Audit Trail Not enough data Not enough data Single Sign On Not enough data Not enough data Security Tools Not enough data Not enough data Server Monitoring Not enough data Not enough data Generative AI Not enough data Not enough data Self Service Portal Not enough data Not enough data Event Logs Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Data Import/Export Not enough data Not enough data Personalization and Recommendation Not enough data Not enough data AI Copilot Not enough data Not enough data IT Reporting Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Issue Auditing Not enough data Not enough data Dashboard Not enough data Not enough data API Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Workflow Automation Not enough data Not enough data User Insights Reviewers' Company Size [![Device42, A Freshworks Company](https://images.g2crowd.com/uploads/product/hd_favicon/2b6e73bf06ef7cce19f8c322a5f830e8/device42-a-freshworks-company.svg "Device42, A Freshworks Company")](https://www.g2.com/products/device42-a-freshworks-company/reviews) Device42, A Freshworks Company Small-Business(50 or fewer emp.) 17.0% Mid-Market(51-1000 emp.) 36.2% Enterprise(\> 1000 emp.) 46.8% [![Nlyte](https://images.g2crowd.com/uploads/product/hd_favicon/94d5dc27b87e0c6741961e531f8a7580/nlyte.svg "Nlyte")](https://www.g2.com/products/nlyte/reviews) Nlyte Small-Business(50 or fewer emp.) 12.0% Mid-Market(51-1000 emp.) 26.0% Enterprise(\> 1000 emp.) 62.0% Small-Business (50 or fewer emp.) 17.0% 12.0% Mid-Market (51-1000 emp.) 36.2% 26.0% Enterprise (\> 1000 emp.) 46.8% 62.0% Reviewers' Industry [![Device42, A Freshworks Company](https://images.g2crowd.com/uploads/product/hd_favicon/2b6e73bf06ef7cce19f8c322a5f830e8/device42-a-freshworks-company.svg "Device42, A Freshworks Company")](https://www.g2.com/products/device42-a-freshworks-company/reviews) Device42, A Freshworks Company Information Technology and Services 23.4% Financial Services 10.6% Computer Software 8.5% Insurance 6.4% Leisure, Travel & Tourism 6.4% Other 44.7% [![Nlyte](https://images.g2crowd.com/uploads/product/hd_favicon/94d5dc27b87e0c6741961e531f8a7580/nlyte.svg "Nlyte")](https://www.g2.com/products/nlyte/reviews) Nlyte Information Technology and Services 26.0% Financial Services 10.0% Banking 8.0% Accounting 6.0% Telecommunications 6.0% Other 44.0% FAQs ## Device42, A Freshworks Company vs Nlyte FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Device42, A Freshworks Company vs Nlyte? Device42, A Freshworks Company stands out for higher reviewer satisfaction on support and setup, while Nlyte is noted for automation and workflow features. | [Device42, A Freshworks Company](https://www.g2.com/products/device42-a-freshworks-company/reviews) | [Nlyte](https://www.g2.com/products/nlyte/reviews) | | --- | --- | | 4.7/5 (51 reviews) | 4.5/5 (51 reviews) | | Mid-Market | Enterprise | | 8.5 | 7.5 | | 9.5 | 8.7 | | Asset Management | Automation | ### How do the pricing models of Device42, A Freshworks Company and Nlyte compare? Device42, A Freshworks Company is rated higher for value by reviewers compared to Nlyte. - **Device42, A Freshworks Company:** Reviewers highlight attractive pricing and strong value for the feature set, with one noting "pricing is extremely attractive" and another citing "value for money." - **Nlyte:** Recent reviews mention that Nlyte is "costly" and "not very effective" in terms of price, with multiple reviewers citing pricing as a negative factor. - **Switching reasons:** Reviewers mention switching to Device42, A Freshworks Company for better value and support. ### What are the best alternatives to Device42, A Freshworks Company and Nlyte? The best alternatives to Device42, A Freshworks Company and Nlyte are Lansweeper, Sunbird DCIM, and BMC Helix Discovery. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Device42, A Freshworks Company](https://www.g2.com/products/device42-a-freshworks-company/reviews) | 4.7/5 (51 reviews) | Mid-Market | Reviewers highlight attractive pricing | Asset Management | | [Nlyte](https://www.g2.com/products/nlyte/reviews) | 4.5/5 (51 reviews) | Enterprise | Reviewers cite cost as a negative | Automation | | [Lansweeper](https://www.g2.com/products/lansweeper/reviews) | 4.4/5 (68 reviews) | Mid-Market | — | Comprehensive asset discovery | | [Sunbird DCIM](https://www.g2.com/products/sunbird-dcim/reviews) | 4.6/5 (12 reviews) | — | — | Data center infrastructure management | | [BMC Helix Discovery](https://www.g2.com/products/bmc-helix-discovery/reviews) | 4.2/5 (64 reviews) | Mid-Market | — | Automated discovery and mapping | ### Which IT Asset Management features should I prioritize when comparing Device42, A Freshworks Company and Nlyte? Buyers should prioritize Asset Management, Automation, Ease of Setup, Quality of Support, and Workflow Automation when comparing Device42, A Freshworks Company and Nlyte. - **Asset Management:** Device42, A Freshworks Company (all-time mentions: 3), Nlyte (all-time mentions: 3) - **Automation:** Nlyte (all-time mentions: 5), Device42, A Freshworks Company (no recent automation mentions) - **Ease of Setup:** Device42, A Freshworks Company 8.5, Nlyte 7.5 - **Quality of Support:** Device42, A Freshworks Company 9.5, Nlyte 8.7 - **Workflow Automation:** Nlyte offers workflow automation as a feature, Device42, A Freshworks Company does not ### What are the pros and cons of Device42, A Freshworks Company vs Nlyte? Device42, A Freshworks Company is strongest in support and ease of use, while Nlyte excels in automation and workflow capabilities. - **Device42, A Freshworks Company strengths:** Asset management (all-time mentions: 3), ease of use, productivity improvement, strong customer support, comprehensive discovery features, user-friendly design, and continuous product development. - **Device42, A Freshworks Company trade-offs:** Complexity for new users, initial setup difficulty, learning curve, occasional performance issues, and some pricing concerns. - **Nlyte strengths:** Automation (all-time mentions: 5), ease of use (all-time mentions: 5), asset management (all-time mentions: 3), efficiency optimization, user interface, integrations, centralized management, and workflow automation features. - **Nlyte trade-offs:** Complexity (all-time mentions: 4), setup difficulty (all-time mentions: 4), learning curve (all-time mentions: 3), higher cost, and some reviewers cite customer support response time as a trade-off. ### Is Device42, A Freshworks Company or Nlyte better for small businesses? Device42, A Freshworks Company is a better fit for small businesses based on reviewer sentiment and market segment focus. - **Device42, A Freshworks Company:** Largest segment is Mid-Market, with reviewers noting ease of use and setup as advantages for smaller teams. - **Nlyte:** Largest segment is Enterprise, with reviewers highlighting a steeper learning curve and more complex setup, making it less suited for small businesses. ### Which IT Asset Management platform has better integrations? Nlyte is favored for integrations, with more reviewer-cited mentions of integration capabilities. - **Device42, A Freshworks Company:** Reviewers mention API integrations and integration with internal tools, but no third-party integration mention counts are supplied. - **Nlyte:** Reviewers highlight integrations with cloud platforms and ITSM tools, with integrations mentioned in 2 all-time reviews. ### How do Device42, A Freshworks Company and Nlyte compare on customer support? Device42, A Freshworks Company leads on Quality of Support by a material margin, with a 9.5 score versus Nlyte's 8.7. - **Device42, A Freshworks Company:** Reviewers consistently praise responsive, outstanding support, partnership-level engagement, and continuous improvement in support resources. - **Nlyte:** Reviewers note helpful support and training resources, but some mention slower response times and a need for more detailed documentation. ### Which is easier to implement, Device42, A Freshworks Company or Nlyte? Device42, A Freshworks Company is easier to implement, with an Ease of Setup score of 8.5 compared to Nlyte's 7.5. - **Device42, A Freshworks Company:** Reviewers describe straightforward setup, easy configuration, and minimal training required for end users. - **Nlyte:** Reviewers report a steeper learning curve, more complex initial setup, and a need for more robust data collection and validation processes. ### Which product has better Value? Device42, A Freshworks Company is rated higher on Value, the most frequently mentioned feature across both products. - **Device42, A Freshworks Company:** Value-related dimension scores are higher, with reviewers citing attractive pricing and strong value for the feature set; no workflow automation feature. - **Nlyte:** Value-related dimension scores are lower, with reviewers noting higher cost and workflow automation as a differentiator; automation (all-time mentions: 5) and workflow automation features are present. Alternatives **Device42, A Freshworks Company Alternatives** ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne") [ NinjaOne ](/products/ninjaone/reviews) ![SolarWinds Service Desk](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-service-desk.svg "SolarWinds Service Desk") [ SolarWinds Service Desk ](/products/solarwinds-service-desk/reviews) ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") [ Freshservice ](/products/freshservice/reviews) ![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management") [ Atera ](/products/remote-monitoring-and-management/reviews) **Nlyte Alternatives** ![Sunbird DCIM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ba44f265e9dac544b7bc916849241f41/sunbird-dcim.jpg "Sunbird DCIM") [ Sunbird DCIM ](/products/sunbird-dcim/reviews) ![SolarWinds Service Desk](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-service-desk.svg "SolarWinds Service Desk") [ SolarWinds Service Desk ](/products/solarwinds-service-desk/reviews) ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") [ TeamViewer ](/products/teamviewer/reviews) ![Rippling](https://images.g2crowd.com/uploads/product/hd_favicon/49f7d8e6cbfe097f90afa19d824891bc/rippling.svg "Rippling") [ Rippling ](/products/rippling/reviews) ## Device42, A Freshworks Company vs Nlyte When assessing the two solutions, reviewers found Device42, A Freshworks Company easier to use, set up, and administer. Reviewers also preferred doing business with Device42, A Freshworks Company overall. - Device42, A Freshworks Company and Nlyte both meet the requirements of our reviewers at a comparable rate. - When comparing quality of ongoing product support, reviewers felt that Device42, A Freshworks Company is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Device42, A Freshworks Company over Nlyte.