# Device42, A Freshworks Company vs ManageEngine Endpoint Central Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ManageEngine Endpoint Central excels in managing both workstations and mobile devices, with users noting significant improvements in their operational efficiency since implementation. One user mentioned, "It has changed most areas of how we manage both workstations and mobile devices."
- **Users say** that Device42 provides exceptional visibility into IT assets and their dependencies, making it easier to track infrastructure and troubleshoot issues. A reviewer highlighted, "Device42 gives a clear, accurate view of all IT assets and their dependencies without much manual effort."
- **Reviewers mention** that ManageEngine Endpoint Central offers a robust software deployment feature, allowing for easy pushing of software to all endpoints from a centralized console. This capability is particularly appreciated by users who need to manage unwanted software installations effectively.
- **According to verified reviews** , Device42 stands out for its outstanding customer support, with users expressing satisfaction in their partnership approach. One user stated, "Overall we're very happy to be a Device42 customer, they're very customer oriented and working together with them happens always on a partnership level."
- **Users highlight** that ManageEngine Endpoint Central simplifies patch management and provides insights into system misconfigurations and vulnerabilities, which enhances overall security and maintenance processes. A user noted, "I like how easy it makes patch management and I can see system misconfigurations and vulnerabilities in one place."
- **G2 reviewers indicate** that while both products have strong usability, Device42 slightly edges out in ease of use, with users appreciating its intuitive interface. However, ManageEngine Endpoint Central is not far behind, with users also finding it user-friendly, particularly for remote access and maintenance tasks.



| | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 51 | 1,125 | 
| **Largest Market Segment** | Enterprise (47.8% of reviews) | Mid-Market (65.5% of reviews) | 
| **Entry Level Price** | $ Up to 250 devices | Free | 

---
## Top Pros & Cons

### Device42, A Freshworks Company

Pros:
- Asset Management (3 reviews)
- Ease of Use (1 reviews)

Cons:
- Complexity (1 reviews)
- Latency Issues (1 reviews)

### ManageEngine Endpoint Central

Pros:
- Ease of Use (472 reviews)
- Patch Management (407 reviews)

Cons:
- Missing Features (154 reviews)
- Feature Issues (119 reviews)

---
## Ratings Comparison
| Rating | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
  | **Meets Requirements** | 9.0 (40 reviews) | 8.8 (950 reviews) | 
  | **Ease of Use** | 8.9 (41 reviews) | 8.7 (991 reviews) | 
  | **Ease of Setup** | 8.5 (37 reviews) | 8.6 (906 reviews) | 
  | **Ease of Admin** | 8.8 (33 reviews) | 8.8 (856 reviews) | 
  | **Quality of Support** | 9.5 (39 reviews) | 8.5 (892 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (32 reviews) | 8.9 (820 reviews) | 
  | **Product Direction (% positive)** | 9.4 (39 reviews) | 9.3 (932 reviews) | 

---
## Pricing

### Device42, A Freshworks Company

#### Entry-Level Pricing

Plan: Basic

Price: $ Up to 250 devices


[Browse all 4 editions](https://www.g2.com/products/device42-a-freshworks-company/pricing)

#### Free Trial

Yes

### ManageEngine Endpoint Central

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: Free upto 25 endpoints

Key Features:
- Onboarding and Enrollment 
- Device Provisioning
- Two Factor Authentication

[Browse all 5 editions](https://www.g2.com/products/manageengine-endpoint-central/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **ManageEngine Endpoint Central** | 8.1/10 | 379 |

#### Scope

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | 8.6 (289 reviews) | 
| **Multi-OS Support** | Not enough data | 8.6 (302 reviews) | 

#### Security

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | 8.7 (316 reviews) | 
| **Endpoint Protection** | Not enough data | 8.3 (302 reviews) | 
| **Remote Wiping** | Not enough data | 8.1 (263 reviews) | 

#### Management

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Device Enrollment** | Not enough data | 8.5 (286 reviews) | 
| **Device Configuration** | Not enough data | 8.6 (301 reviews) | 
| **Device Compliance** | Not enough data | 8.8 (294 reviews) | 
| **Usage Information** | Not enough data | 8.7 (283 reviews) | 
| **Data Separation** | Not enough data | 8.1 (248 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (35 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (29 reviews) | 
| **Adaptive Learning** | Not enough data | 7.1 (21 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (23 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (29 reviews) | 
| **Decision Making** | Not enough data | 7.5 (22 reviews) | 

### Endpoint Protection Platforms

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |

#### Administration

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Compliance** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **Device Control** | Not enough data | Not enough data | 

#### Functionality

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **System Isolation** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Analysis

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Automated Remediation** | Not enough data | Not enough data | 
| **Incident Reports** | Not enough data | Not enough data | 
| **Behavioral Analysis** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | 8.3/10 | 18 |
| **ManageEngine Endpoint Central** | N/A | N/A |

#### Asset Inventory

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Hardware Asset Inventory** | 9.1 (16 reviews) | Not enough data | 
| **Software Asset Inventory** | 8.8 (12 reviews) | Not enough data | 
| **Cloud Asset Inventory** | 8.1 (9 reviews) | Not enough data | 
| **Mobile Asset Inventory** | 6.9 (6 reviews) | Not enough data | 
| **Asset Discovery** | 8.8 (13 reviews) | Not enough data | 

#### Generative AI

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Management

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Central Dashboard** | 8.1 (14 reviews) | Not enough data | 
| **Asset Policy Management** | Feature Not Available | Not enough data | 
| **Risk Management** | Feature Not Available | Not enough data | 
| **Integrations** | 8.6 (14 reviews) | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **ManageEngine Endpoint Central** | 8.7/10 | 33 |

#### ServiceNow Apps

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | 8.4 (25 reviews) | 
| **Value** | Not enough data | 8.8 (27 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Data Center Infrastructure Management (DCIM)

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | 8.9/10 | 8 |
| **ManageEngine Endpoint Central** | N/A | N/A |

#### Performance Management

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Workflow Automation** | Feature Not Available | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **Real Time Reporting** | Not enough data | Not enough data | 

#### Monitoring

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Server Performance** | Not enough data | Not enough data | 
| **Energy Consumption** | Not enough data | Not enough data | 
| **Space Planning** | 8.9 (6 reviews) | Not enough data | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |

#### Generative AI

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **ManageEngine Endpoint Central** | 7.2/10 | 314 |

#### Generative AI

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.2 (309 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |

#### System Control

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **ManageEngine Endpoint Central** | 7.8/10 | 413 |

#### Analysis

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Threat Detection** | Not enough data | 7.5 (327 reviews) | 

#### Platform

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | 7.7 (314 reviews) | 
| **Remote Access** | Not enough data | 8.8 (385 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 8.2 (326 reviews) | 
| **Asset Tracking** | Not enough data | 8.7 (374 reviews) | 
| **IT Knowledge Management** | Not enough data | 8.1 (336 reviews) | 

#### Security

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Endpoint Protection** | Not enough data | 8.2 (336 reviews) | 
| **Patch Management** | Not enough data | 9.0 (399 reviews) | 
| **Disaster Recovery** | Not enough data | 7.2 (301 reviews) | 
| **Service Management** | Not enough data | 8.2 (337 reviews) | 
| **Workflow Management** | Not enough data | 7.8 (310 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.8 (11 reviews) | 
| **Multi-step Planning** | Not enough data | 6.8 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (10 reviews) | 
| **Decision Making** | Not enough data | 7.8 (9 reviews) | 

---
## Categories
**Shared Categories (1):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)

**Unique to Device42, A Freshworks Company (2):** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Data Center Infrastructure Management (DCIM) Software](https://www.g2.com/categories/data-center-infrastructure-management-dcim)

**Unique to ManageEngine Endpoint Central (6):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms), [Patch Management Software](https://www.g2.com/categories/patch-management), [Antivirus Software](https://www.g2.com/categories/antivirus), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Device42, A Freshworks Company | ManageEngine Endpoint Central | 
|---|---|---|
| **Small-Business** | 17.4% | 10.6% | 
| **Mid-Market** | 34.8% | 65.5% | 
| **Enterprise** | 47.8% | 23.9% | 

### By Industry

#### Device42, A Freshworks Company

- **Information Technology and Services:** 23.9%
- **Financial Services:** 10.9%
- **Computer Software:** 8.7%
- **Leisure, Travel & Tourism:** 6.5%
- **Insurance:** 6.5%
- **Military:** 4.3%
- **Education Management:** 4.3%
- **Government Administration:** 4.3%
- **Apparel & Fashion:** 2.2%
- **Computer & Network Security:** 2.2%
- **Other:** 26.1%

#### ManageEngine Endpoint Central

- **Information Technology and Services:** 14.9%
- **Financial Services:** 6.5%
- **Hospital & Health Care:** 4.8%
- **Banking:** 4.6%
- **Manufacturing:** 4.5%
- **Computer & Network Security:** 3.5%
- **Computer Software:** 3.5%
- **Government Administration:** 3.4%
- **Construction:** 2.5%
- **Insurance:** 1.9%
- **Other:** 49.8%

---
## Alternatives

### Alternatives to Device42, A Freshworks Company

- [Nlyte](https://www.g2.com/products/nlyte/reviews) — 4.5/5 stars (51 reviews)
- [Lansweeper](https://www.g2.com/products/lansweeper/reviews) — 4.4/5 stars (68 reviews)
- [BMC Helix Discovery](https://www.g2.com/products/bmc-helix-discovery/reviews) — 4.3/5 stars (63 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (785 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4590 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1339 reviews)
- [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) — 4.3/5 stars (494 reviews)
- [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) — 4.9/5 stars (1313 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1221 reviews)
- [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (707 reviews)

### Alternatives to ManageEngine Endpoint Central

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4590 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1221 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4046 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (782 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (258 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews)
- [Ivanti Endpoint Manager](https://www.g2.com/products/ivanti-endpoint-manager/reviews) — 4.2/5 stars (138 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (326 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (562 reviews)
- [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (267 reviews)

---
## Top Discussions

### Device42, A Freshworks Company

- Title: [What is a CMDB used for?](https://www.g2.com/discussions/what-is-a-cmdb-used-for) — 1 comment
  > **Top comment:** "Based on ITIL's best practices, a CMDB is your Configuration Management Database, a central repository of all configuration items. It is used for managing IT..."
- Title: [How much does Device42 cost?](https://www.g2.com/discussions/how-much-does-device42-cost) — 1 comment
  > **Top comment:** "Device42 is priced on an annual subscription model, and generally about 1/3 of the cost of the major software vendors. But it is not all just about the price..."
- Title: [How does Device42 work?](https://www.g2.com/discussions/how-does-device42-work) — 1 comment
  > **Top comment:** "In a nutshell - Device42 uses a variety of protocols to discover legacy as well as the latest technologies in your environment, across on-premises and cloud...."

### ManageEngine Endpoint Central

- Title: [What is Zoho ManageEngine Desktop Central?](https://www.g2.com/discussions/what-is-zoho-manageengine-desktop-central) — 3 comments
  > **Top comment:** "Manage Engine desktop central is the wonderful sistem for asset management, for patch management and for MDM .  "
- Title: [What is ManageEngine software?](https://www.g2.com/discussions/manageengine-desktop-central-what-is-manageengine-software) — 1 comment, 1 upvote
  > **Top comment:** "Manage Engine is a brand and managed by Zoho Corporation"
- Title: [What is ManageEngine desktop?](https://www.g2.com/discussions/what-is-manageengine-desktop) — 1 comment
  > **Top comment:** "ManageEngine Destop is an excellent way to manage updates and security on your devices. The generosity of allowing up to 25 devices free is a wonderful..."
- Title: [What is ManageEngine Desktop Central used for?](https://www.g2.com/discussions/what-is-manageengine-desktop-central-used-for) — 1 comment
  > **Top comment:** "Unified Endpoint Management"
- Title: [What is the easiest way to apply the policies and assignments to a new system?](https://www.g2.com/discussions/what-is-the-easiest-way-to-apply-the-policies-and-assignments-to-a-new-system) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hey Sabin,

You can group a specific computers ( via the custom group feature) automatically based on a set of rules, and deploy policies to those..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/device42-a-freshworks-company-vs-manageengine-endpoint-central)