# Device42, A Freshworks Company vs Flexera One Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Device42 excels in providing a clear and accurate view of IT assets and their dependencies, making it easier for users to track infrastructure and troubleshoot issues without much manual effort. This level of visibility is particularly beneficial for enterprises managing complex IT environments.
- **Users say** that Flexera One offers a user-friendly interface with comprehensive dashboards that simplify asset management. Reviewers appreciate how the platform helps uncover outdated software, thereby reducing security risks and facilitating efficient decision-making.
- **According to verified reviews** , Device42 stands out for its exceptional customer support, with users highlighting the company's partnership approach during implementation. This level of support contributes to a smoother onboarding experience, which is crucial for organizations looking to quickly integrate new tools.
- **Reviewers mention** that while Flexera One is effective for automation and cost optimization, some users found it less intuitive than Device42, taking longer to familiarize themselves with the interface. This could be a consideration for teams looking for a quick learning curve.
- **Users highlight** that Device42's strong performance in asset discovery and inventory management features, such as hardware and software asset inventories, provides a significant advantage for enterprises needing detailed insights into their IT landscape.
- **G2 reviewers note** that while Flexera One has a broader market presence, Device42's higher satisfaction ratings indicate a more favorable user experience, particularly in areas like ease of setup and quality of support, which are critical for ongoing usability and satisfaction.



| | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 51 | 122 | 
| **Largest Market Segment** | Enterprise (47.8% of reviews) | Enterprise (74.1% of reviews) | 
| **Entry Level Price** | $ Up to 250 devices | No pricing available | 

---
## Top Pros & Cons

### Device42, A Freshworks Company

Pros:
- Asset Management (3 reviews)
- Ease of Use (1 reviews)

Cons:
- Complexity (1 reviews)
- Latency Issues (1 reviews)

### Flexera One

Pros:
- Ease of Use (54 reviews)
- Features (47 reviews)

Cons:
- Complexity (37 reviews)
- Difficult Learning (35 reviews)

---
## Ratings Comparison
| Rating | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
  | **Meets Requirements** | 9.0 (40 reviews) | 8.5 (112 reviews) | 
  | **Ease of Use** | 8.9 (41 reviews) | 8.4 (114 reviews) | 
  | **Ease of Setup** | 8.5 (37 reviews) | 8.1 (97 reviews) | 
  | **Ease of Admin** | 8.8 (33 reviews) | 8.3 (69 reviews) | 
  | **Quality of Support** | 9.5 (39 reviews) | 8.0 (110 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (32 reviews) | 8.4 (68 reviews) | 
  | **Product Direction (% positive)** | 9.4 (39 reviews) | 8.6 (113 reviews) | 

---
## Pricing

### Device42, A Freshworks Company

#### Entry-Level Pricing

Plan: Basic

Price: $ Up to 250 devices


[Browse all 4 editions](https://www.g2.com/products/device42-a-freshworks-company/pricing)

#### Free Trial

Yes

### Flexera One

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### SaaS Spend Management

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **Flexera One** | 7.8/10 | 27 |

#### Tracking

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Spend Tracking ** | Not enough data | 8.5 (24 reviews) | 
| **SaaS Utilization Tracking ** | Not enough data | 8.1 (24 reviews) | 
| **User Sentiment Tracking ** | Not enough data | 7.6 (23 reviews) | 

#### Management

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Contract Management ** | Not enough data | 8.6 (22 reviews) | 
| **Application Catalog ** | Not enough data | 8.6 (23 reviews) | 
| **Dashboards and Visualizations ** | Not enough data | 7.8 (23 reviews) | 

#### Insights

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Recommendations  ** | Not enough data | 8.0 (23 reviews) | 
| **Spend Forecasting and Optimization ** | Not enough data | 8.1 (23 reviews) | 
| **Peer Benchmarking ** | Not enough data | 7.5 (21 reviews) | 
| **Reporting** | Not enough data | 8.0 (23 reviews) | 

#### Agentic AI - SaaS Spend Management

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (17 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (17 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (17 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (17 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (17 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (17 reviews) | 
| **Decision Making** | Not enough data | 7.6 (17 reviews) | 

### Cloud Cost Management

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **Flexera One** | 8.2/10 | 53 |

#### Operations

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Scheduling** | Not enough data | 8.2 (44 reviews) | 
| **Automation** | Not enough data | 8.3 (46 reviews) | 
| **Multi-Cloud Management** | Not enough data | 8.3 (46 reviews) | 
| **Usage Monitoring** | Not enough data | 8.0 (46 reviews) | 

#### Cost Optimization

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Spend Forecasting and Optimization ** | Not enough data | 8.3 (44 reviews) | 
| **Recommendations  ** | Not enough data | 8.2 (46 reviews) | 
| **Spend Tracking ** | Not enough data | 8.3 (44 reviews) | 

#### Administration

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Reporting** | Not enough data | 8.0 (48 reviews) | 
| **Dashboards and Visualizations ** | Not enough data | 8.0 (48 reviews) | 
| **Compliance** | Not enough data | 8.3 (42 reviews) | 

#### Agentic AI - Cloud Cost Management

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (19 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (19 reviews) | 
| **Decision Making** | Not enough data | 8.5 (19 reviews) | 

### Cloud Compliance

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **Flexera One** | 8.9/10 | 24 |

#### Security

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Compliance Monitoring** | Not enough data | 8.9 (20 reviews) | 
| **Anomoly Detection** | Not enough data | 8.7 (20 reviews) | 
| **Data Loss Prevention** | Not enough data | 8.7 (20 reviews) | 
| **Cloud Gap Analytics** | Not enough data | 8.4 (18 reviews) | 

#### Compliance

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Governance** | Not enough data | 9.5 (22 reviews) | 
| **Data Governance** | Not enough data | 9.2 (21 reviews) | 
| **Sensitive Data Compliance** | Not enough data | 9.3 (18 reviews) | 

#### Administration

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Policy Enforcement** | Not enough data | 8.8 (20 reviews) | 
| **Auditing** | Not enough data | 9.1 (19 reviews) | 
| **Workflow Management** | Not enough data | 8.3 (19 reviews) | 

### Cloud Management Platforms

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **Flexera One** | 8.0/10 | 86 |

#### Functionality

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Cloud Consolidation** | Not enough data | 8.5 (72 reviews) | 
| **Cloud Orchestration** | Not enough data | 8.1 (75 reviews) | 
| **Cloud Optimization** | Not enough data | 8.2 (73 reviews) | 

#### Management

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Cloud Cost Analytics** | Not enough data | 8.1 (75 reviews) | 
| **Cloud Security** | Not enough data | 8.1 (67 reviews) | 
| **Cloud Resource Management** | Not enough data | 8.2 (71 reviews) | 
| **Cloud Backup and Recovery** | Not enough data | 7.6 (63 reviews) | 

#### Agentic AI - Cloud Management Platforms

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (37 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (38 reviews) | 
| **Decision Making** | Not enough data | 7.9 (38 reviews) | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | 8.3/10 | 18 |
| **Flexera One** | 7.8/10 | 58 |

#### Asset Inventory

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Hardware Asset Inventory** | 9.1 (16 reviews) | 8.8 (52 reviews) | 
| **Software Asset Inventory** | 8.8 (12 reviews) | 9.3 (53 reviews) | 
| **Cloud Asset Inventory** | 8.1 (9 reviews) | 8.3 (52 reviews) | 
| **Mobile Asset Inventory** | 6.9 (6 reviews) | 7.5 (50 reviews) | 
| **Asset Discovery** | 8.8 (13 reviews) | 8.6 (52 reviews) | 

#### Generative AI

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (44 reviews) | 
| **AI Text Generation** | Not enough data | 6.7 (41 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (37 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (37 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (36 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (36 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (36 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (36 reviews) | 
| **Decision Making** | Not enough data | 7.5 (36 reviews) | 

#### Management

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Central Dashboard** | 8.1 (14 reviews) | 8.4 (51 reviews) | 
| **Asset Policy Management** | Feature Not Available | 8.4 (48 reviews) | 
| **Risk Management** | Feature Not Available | 8.3 (48 reviews) | 
| **Integrations** | 8.6 (14 reviews) | 8.6 (50 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **Flexera One** | N/A | N/A |

#### ServiceNow Apps

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 
| **Value** | Not enough data | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Data Center Infrastructure Management (DCIM)

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | 8.9/10 | 8 |
| **Flexera One** | N/A | N/A |

#### Performance Management

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Workflow Automation** | Feature Not Available | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **Real Time Reporting** | Not enough data | Not enough data | 

#### Monitoring

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Server Performance** | Not enough data | Not enough data | 
| **Energy Consumption** | Not enough data | Not enough data | 
| **Space Planning** | 8.9 (6 reviews) | Not enough data | 

### SaaS Management Platforms (SMP)

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **Flexera One** | 7.4/10 | 22 |

#### App Management

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **App Usage Monitoring** | Not enough data | 8.4 (18 reviews) | 
| **Custom Workflows** | Not enough data | 7.8 (18 reviews) | 
| **Shadow IT Discovery** | Not enough data | 8.1 (18 reviews) | 
| **Self-Service App Store** | Not enough data | 7.5 (18 reviews) | 
| **Centralized Management Console** | Not enough data | 8.2 (18 reviews) | 
| **Onboarding & Offboarding Automation** | Not enough data | 7.5 (18 reviews) | 

#### Security

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Role-Based Access Control** | Not enough data | 8.6 (19 reviews) | 
| **Threat Detection Alerts** | Not enough data | 7.7 (17 reviews) | 
| **Compliance Monitoring** | Not enough data | 8.1 (18 reviews) | 

#### AI Features

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Auto-fill Custom App Details** | Not enough data | 6.6 (16 reviews) | 
| **AI Assistant** | Not enough data | 6.4 (16 reviews) | 

#### Spend Management

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Budget Tracking** | Not enough data | 7.9 (18 reviews) | 
| **Vendor Consolidation Insights** | Not enough data | 7.8 (18 reviews) | 
| **Renewal Notifications** | Not enough data | 8.1 (18 reviews) | 
| **AI Contract Parsing** | Not enough data | 6.4 (18 reviews) | 
| **Cost Allocation** | Not enough data | 7.8 (19 reviews) | 
| **Renewal Spend Forecasting** | Not enough data | 8.0 (17 reviews) | 

#### Agentic AI - SaaS Management Platforms (SMP)

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (16 reviews) | 
| **Multi-step Planning** | Not enough data | 6.7 (16 reviews) | 
| **Cross-system Integration** | Not enough data | 6.6 (16 reviews) | 
| **Adaptive Learning** | Not enough data | 6.8 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (16 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (16 reviews) | 
| **Decision Making** | Not enough data | 7.1 (16 reviews) | 

### Cloud Security

| Product | Score | Reviews |
|---|---|---|
| **Device42, A Freshworks Company** | N/A | N/A |
| **Flexera One** | N/A | N/A |

#### Cloud Visibility

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Data Discovery** | Not enough data | Not enough data | 
| **Cloud Registry** | Not enough data | Not enough data | 
| **Cloud Gap Analytics** | Not enough data | Not enough data | 

#### Security

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Data Security** | Not enough data | Not enough data | 
| **Data loss Prevention** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 

#### Identity

| Feature | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **SSO** | Not enough data | Not enough data | 
| **Governance** | Not enough data | Not enough data | 
| **User Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)

**Unique to Device42, A Freshworks Company (2):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Data Center Infrastructure Management (DCIM) Software](https://www.g2.com/categories/data-center-infrastructure-management-dcim)

**Unique to Flexera One (5):** [Cloud Compliance Software](https://www.g2.com/categories/cloud-compliance), [Cloud Cost Management Tools](https://www.g2.com/categories/cloud-cost-management), [SaaS Spend Management Software](https://www.g2.com/categories/saas-spend-management), [SaaS Management Platforms (SMP)](https://www.g2.com/categories/saas-management-platforms), [Cloud Management Platforms](https://www.g2.com/categories/cloud-management-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Device42, A Freshworks Company | Flexera One | 
|---|---|---|
| **Small-Business** | 17.4% | 10.3% | 
| **Mid-Market** | 34.8% | 15.5% | 
| **Enterprise** | 47.8% | 74.1% | 

### By Industry

#### Device42, A Freshworks Company

- **Information Technology and Services:** 23.9%
- **Financial Services:** 10.9%
- **Computer Software:** 8.7%
- **Leisure, Travel & Tourism:** 6.5%
- **Insurance:** 6.5%
- **Military:** 4.3%
- **Education Management:** 4.3%
- **Government Administration:** 4.3%
- **Apparel & Fashion:** 2.2%
- **Computer & Network Security:** 2.2%
- **Other:** 26.1%

#### Flexera One

- **Information Technology and Services:** 39.7%
- **Computer Software:** 6.9%
- **Computer & Network Security:** 6.0%
- **Manufacturing:** 5.2%
- **Consulting:** 4.3%
- **Telecommunications:** 3.4%
- **Insurance:** 3.4%
- **Banking:** 2.6%
- **Human Resources:** 2.6%
- **Pharmaceuticals:** 2.6%
- **Other:** 23.3%

---
## Alternatives

### Alternatives to Device42, A Freshworks Company

- [Nlyte](https://www.g2.com/products/nlyte/reviews) — 4.5/5 stars (51 reviews)
- [Lansweeper](https://www.g2.com/products/lansweeper/reviews) — 4.4/5 stars (68 reviews)
- [BMC Helix Discovery](https://www.g2.com/products/bmc-helix-discovery/reviews) — 4.3/5 stars (63 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (785 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4589 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1339 reviews)
- [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) — 4.3/5 stars (494 reviews)
- [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) — 4.9/5 stars (1313 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1221 reviews)
- [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (707 reviews)

### Alternatives to Flexera One

- [IBM Turbonomic](https://www.g2.com/products/ibm-turbonomic/reviews) — 4.4/5 stars (310 reviews)
- [IBM Cloudability](https://www.g2.com/products/ibm-cloudability/reviews) — 4.2/5 stars (203 reviews)
- [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) — 4.3/5 stars (494 reviews)
- [Amazon CloudWatch](https://www.g2.com/products/amazon-cloudwatch/reviews) — 4.3/5 stars (403 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (725 reviews)
- [BetterCloud](https://www.g2.com/products/bettercloud/reviews) — 4.4/5 stars (486 reviews)
- [VMware Tanzu CloudHealth](https://www.g2.com/products/vmware-tanzu-cloudhealth/reviews) — 4.1/5 stars (11 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4589 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (785 reviews)
- [Drata](https://www.g2.com/products/drata/reviews) — 4.7/5 stars (1331 reviews)

---
## Top Discussions

### Device42, A Freshworks Company

- Title: [What is a CMDB used for?](https://www.g2.com/discussions/what-is-a-cmdb-used-for) — 1 comment
  > **Top comment:** "Based on ITIL's best practices, a CMDB is your Configuration Management Database, a central repository of all configuration items. It is used for managing IT..."
- Title: [How much does Device42 cost?](https://www.g2.com/discussions/how-much-does-device42-cost) — 1 comment
  > **Top comment:** "Device42 is priced on an annual subscription model, and generally about 1/3 of the cost of the major software vendors. But it is not all just about the price..."
- Title: [How does Device42 work?](https://www.g2.com/discussions/how-does-device42-work) — 1 comment
  > **Top comment:** "In a nutshell - Device42 uses a variety of protocols to discover legacy as well as the latest technologies in your environment, across on-premises and cloud...."

### Flexera One

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/device42-a-freshworks-company-vs-flexera-one)