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Compare Desktop Authority Management Suite and NinjaOne 
Featured Products
At a Glance
Market Segments
Small-Business (33.3% of reviews)
Mid-Market (49.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Desktop Authority Management Suite
Star Rating
(20)4.3 out of 5
Market Segments
Small-Business (33.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Desktop Authority Management SuiteNinjaOne
Star Rating
(3,213)4.7 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Desktop Authority Management Suite. Users appreciate its versatility, noting that it effectively manages devices, applications, and more, making it a reliable choice for IT management.
- According to verified reviews, NinjaOne's ease of use is a standout feature, with users highlighting its intuitive interface and quick deployment. In contrast, while Desktop Authority Management Suite is described as "extremely user-friendly," it does not match the same level of praise for simplicity in everyday tasks.
- Users say that NinjaOne's continuous updates and AI-driven patch management have made it easier to keep systems secure and up-to-date. Meanwhile, Desktop Authority Management Suite is recognized for its automation capabilities, allowing users to streamline tasks like adding printers or storage without manual scripting, but it lacks the same frequency of feature enhancements.
- Reviewers mention that NinjaOne's remote access capabilities are highly rated, with users enjoying the quality of remote screen sharing. On the other hand, Desktop Authority Management Suite also offers solid remote access features, but it does not receive the same level of enthusiasm from users regarding performance.
- Users highlight that Desktop Authority Management Suite provides a strong ecosystem for device management, with many praising its speed and efficiency. However, NinjaOne's broader market presence and higher volume of recent reviews suggest that it may be more aligned with current user needs and expectations.
- According to recent feedback, NinjaOne's support quality is frequently commended, with users feeling well-supported and valued. In contrast, while Desktop Authority Management Suite has received positive remarks about its support, it does not achieve the same level of satisfaction, indicating potential areas for improvement.
Pricing
Entry-Level Pricing
Desktop Authority Management Suite
No pricing availableNinjaOne
No pricing availableFree Trial
Desktop Authority Management Suite
No trial information availableNinjaOne
Free Trial is available
Ratings
Meets Requirements
8.8
16
9.1
3,036
Ease of Use
8.6
17
9.1
3,070
Ease of Setup
8.8
12
9.2
2,869
Ease of Admin
8.6
12
9.2
2,747
Quality of Support
8.5
17
9.2
2,913
Has the product been a good partner in doing business?
8.5
12
9.5
2,684
Product Direction (% positive)
7.8
16
9.7
3,020
Features by Category
Administration
Not enough data
8.2
651
Not enough data
8.7
669
Not enough data
8.2
671
Service Desk
Not enough data
8.0
662
Not enough data
7.8
651
Not enough data
7.7
629
Management
Not enough data
8.3
614
Not enough data
9.0
621
Not enough data
8.7
599
Not enough data
8.8
595
Not enough data
8.4
578
Functionality
Not enough data
7.5
601
Not enough data
8.5
609
Not enough data
8.8
629
Not enough data
8.9
628
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
174
Not enough data
6.7
172
Not enough data
6.9
170
Not enough data
6.7
171
Not enough data
6.7
170
Not enough data
6.7
168
Not enough data
6.8
167
Compatibility
Not enough data
8.8
309
Not enough data
8.0
285
Not enough data
8.3
286
Not enough data
8.2
276
Management
Not enough data
Feature Not Available
Not enough data
8.3
287
Not enough data
8.6
290
Not enough data
8.8
304
Not enough data
9.1
304
Compliance
Not enough data
8.7
283
Not enough data
8.4
276
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.2
62
Not enough data
7.2
62
Not enough data
7.6
63
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
63
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
338
Not enough data
8.9
354
Not enough data
8.5
342
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
347
Not enough data
8.6
337
Not enough data
8.3
328
Management
Not enough data
8.2
327
Not enough data
8.8
329
Not enough data
8.7
330
Agentic AI - Online Backup
Not enough data
7.5
73
Not enough data
7.3
72
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.2
71
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.2
1950
|
Verified
Not enough data
8.5
465
Not enough data
8.1
444
Monitoring and Management
Not enough data
9.3
1937
|
Verified
Not enough data
8.4
1828
Not enough data
8.6
1883
|
Verified
Not enough data
8.9
1933
|
Verified
Not enough data
8.2
449
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.4
440
Service Management
Not enough data
9.1
1858
|
Verified
Not enough data
8.0
434
Not enough data
7.2
425
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.2
466
Not enough data
7.0
463
Not enough data
7.1
457
Not enough data
6.8
452
Not enough data
6.8
453
Not enough data
6.9
449
Not enough data
6.9
446
Scope
Not enough data
8.7
411
Not enough data
8.8
420
Security
Not enough data
8.5
416
Not enough data
8.3
389
Not enough data
7.4
379
Management
Not enough data
8.8
407
Not enough data
8.6
404
Not enough data
8.6
396
Not enough data
8.7
399
Not enough data
7.8
372
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.2
169
Not enough data
7.1
168
Not enough data
7.3
168
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
168
Functionality
Not enough data
8.8
653
Not enough data
8.9
670
Not enough data
8.0
615
Not enough data
8.7
610
Monitoring - Network Monitoring
Not enough data
7.5
250
Not enough data
7.7
252
Not enough data
8.3
253
Management
Not enough data
8.2
571
Not enough data
8.2
580
Not enough data
7.6
537
Analytics - Network Monitoring
Not enough data
7.0
241
Not enough data
6.9
239
Security - Network Monitoring
Not enough data
7.7
244
Not enough data
7.2
240
Not enough data
7.0
241
Network Performance - Network Monitoring
Not enough data
6.9
242
Not enough data
7.3
242
AI Automation - Network Monitoring
Not enough data
6.4
231
Not enough data
6.3
231
Not enough data
6.4
230
Agentic AI - Network Monitoring
Not enough data
6.5
125
Not enough data
6.5
124
Not enough data
6.5
126
Not enough data
6.6
123
Not enough data
6.4
122
Not enough data
6.5
123
Not enough data
6.4
123
Monitoring
Not enough data
9.2
551
|
Verified
Not enough data
9.2
549
|
Verified
Not enough data
8.5
503
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
491
Not enough data
8.6
506
|
Verified
Not enough data
8.5
487
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
95
Not enough data
7.6
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Asset Inventory
Not enough data
8.9
1119
Not enough data
8.8
1111
Not enough data
7.7
1018
Not enough data
Feature Not Available
Not enough data
8.1
1045
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.3
227
Not enough data
7.2
224
Not enough data
7.4
222
Not enough data
7.1
219
Not enough data
7.1
218
Not enough data
7.0
220
Not enough data
7.0
218
Management
Not enough data
9.1
1074
Not enough data
8.7
1023
Not enough data
8.1
989
Not enough data
8.1
1014
Administration
Not enough data
9.2
1551
Not enough data
8.7
1508
Not enough data
7.8
1412
Not enough data
9.1
1546
Not enough data
8.9
1473
Not enough data
8.8
1507
Maintenance
Not enough data
9.1
1537
Not enough data
7.7
1326
Communication
Not enough data
7.9
1374
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1299
Security
Not enough data
8.3
1340
Not enough data
8.4
1370
Device Support
Not enough data
7.6
1335
Not enough data
8.4
1405
Not enough data
8.4
1392
Performance
Not enough data
8.2
1461
Functionality
Not enough data
8.8
320
Not enough data
7.9
292
Not enough data
8.0
296
Not enough data
8.5
308
Performance
Not enough data
8.8
315
Not enough data
8.5
302
Not enough data
Feature Not Available
Not enough data
8.6
305
Agentic AI - PC Backup
Not enough data
7.2
89
Not enough data
7.1
89
Not enough data
6.9
88
Not enough data
7.0
88
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.3
222
Not enough data
8.3
221
Not enough data
8.7
222
Operations - IT Documentation
Not enough data
8.3
219
Not enough data
8.7
220
Not enough data
8.3
222
Generative AI - Autonomous Endpoint Management
Not enough data
7.2
64
Not enough data
7.2
65
Not enough data
7.2
64
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.6
75
Not enough data
8.1
72
Not enough data
7.8
68
Not enough data
8.8
75
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
427
Operating System
Not enough data
9.1
474
Not enough data
8.0
465
Not enough data
8.2
451
Management
Not enough data
8.5
456
Not enough data
8.2
434
Not enough data
8.2
433
Not enough data
8.1
433
Not enough data
8.3
435
Security
Not enough data
8.5
441
Not enough data
8.5
438
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
141
Not enough data
7.6
141
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
138
Not enough data
7.6
139
Not enough data
7.6
137
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.3
5
8.0
699
Platform
8.9
6
7.8
687
8.3
6
9.0
710
8.1
6
8.2
672
8.3
5
8.4
704
9.2
6
8.2
687
Security
6.7
5
8.6
703
8.0
5
9.1
716
6.7
5
7.6
661
8.0
5
8.6
686
7.8
6
8.1
666
Agentic AI - Enterprise IT Management
Not enough data
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Categories
Categories
Shared Categories
Desktop Authority Management Suite and NinjaOne are categorized as Enterprise IT Management
Unique Categories
Desktop Authority Management Suite has no unique categories
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
Desktop Authority Management Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
11.1%
Insurance
11.1%
Information Technology and Services
11.1%
Computer & Network Security
11.1%
Utilities
5.6%
Other
50.0%
Information Technology and Services
26.8%
Computer & Network Security
13.0%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.2%
Alternatives
Discussions
Desktop Authority Management Suite has no discussions with answers
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting.
It also integrates...Read more
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