G2 reviewers report that EV Reach excels in user satisfaction, boasting a significantly higher overall score compared to Desktop Authority Management Suite. Users appreciate its unified endpoint management, which consolidates various support and management tools into a single console, enhancing workflow efficiency.
According to verified reviews, EV Reach has a much larger volume of feedback, with over 400 reviews compared to just 18 for Desktop Authority Management Suite. This suggests that the insights from EV Reach users are more reliable and reflective of a broader user experience.
Users say that EV Reach's implementation process is notably smooth, with many highlighting its ability to run diagnostics and implement fixes without disrupting user experience. This capability is crucial for maintaining service level agreements and minimizing downtime.
Reviewers mention that while Desktop Authority Management Suite offers strong automation features, such as automatically adding printers or storage for users, it falls slightly behind EV Reach in overall user satisfaction and performance metrics.
Users highlight that EV Reach provides excellent remote access capabilities, allowing seamless connections with users on the move, which is particularly beneficial in educational environments. This feature is a standout compared to Desktop Authority Management Suite, which, while effective, does not receive the same level of praise for remote functionalities.
According to recent feedback, both products are user-friendly, but EV Reach edges out with a higher ease of use rating. Users appreciate its intuitive interface, which simplifies daily tasks, while Desktop Authority Management Suite is noted for its efficiency and ecosystem integration.
Pricing
Entry-Level Pricing
Desktop Authority Management Suite
No pricing available
EV Reach
No pricing available
Free Trial
Desktop Authority Management Suite
No trial information available
EV Reach
Free Trial is available
Ratings
Meets Requirements
8.8
16
9.0
372
Ease of Use
8.6
17
8.9
377
Ease of Setup
8.8
12
8.5
318
Ease of Admin
8.6
12
8.9
302
Quality of Support
8.5
17
8.9
327
Has the product been a good partner in doing business?
Is this just a Remote Desktop Solution or can I also do software deployment?
2 Comments
Official Response from EV Reach
Goverlan Reach is much more than just a remote-control software, it is a full remote system management that includes one of the most powerful remote control...Read more
Is this product designed to manage corporate internal endpoints or over-the-internet external endpoints?
2 Comments
Official Response from EV Reach
Both! Goverlan Reach is primarily designed to manage your corporate users and machines; however, you can optionally enable the support of external endpoints...Read more
Is this a Cloud-based solution or self-hosted? Is it secure?
2 Comments
Official Response from EV Reach
Goverlan Reach is a 100% on-premises software solution. It doesn't depend on any third-party vendor or cloud-based server to support your internal or...Read more
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