Compare Deskpro vs Zoho SalesIQ
Pricing
Cloud $30 agent/month | FREE Free | |
On-Premise $15 agent/month | BASIC $19 for 3 Users per month | |
| ‐ | PROFESSIONAL $59 for 5 Users per month | |
| ‐ | ENTERPRISE $129 for 10 Users per month | |
Free Trial | Free Trial |
Ratings
| Meets Requirements | ||
| Ease of Use | ||
| Ease of Setup | ||
| Ease of Admin | ||
| Quality of Support | ||
| Ease of Doing Business With | ||
| Product Direction (% positive) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | ||
Mid-Market (51-1000 emp.) | ||
Enterprise (> 1000 emp.) |
Reviewers' Industry
Information Technology and Services 28.6% | Information Technology and Services 14.8% | |
Telecommunications 7.1% | Marketing and Advertising 8.2% | |
Restaurants 7.1% | Computer Software 6.0% | |
Mental Health Care 7.1% | Insurance 5.5% | |
Marketing and Advertising 7.1% | Telecommunications 4.4% | |
Other 42.9% | Other 61.2% |
Reviews
| Most Helpful Favorable Review | Administrator in Computer Software Ease of use. Customer Service is prompt. UI is straight-forward and easy to train new employees on. Customization is basic, while useful. Live chat was useful and available for reporting. Knowledge Base was simple yet sufficient. | Aron M. Administrator The best about Zoho Sales IQ is its very easy integration into the website, but what is also really appreciable is the very intuitive user interface and the well working mobile application |
| Most Helpful Critical Review | Administrator However, the UI is also a little bit clunky and outdated. It needs to be revamped. | Executive Sponsor in Mental Health Care Zoho still lacks features for me such as calling directly from Zoho or connecting seamlessly with RingCentral. RingCentral is the platform I use and when I tested the call connect from zoho, it was extremely buggy. The setup was a bit tedious and eventually... |
