When assessing the two solutions, reviewers found Panviva easier to use. However, Deskpro is easier to set up and administer. Reviewers also preferred doing business with Deskpro overall.
I like the software tool Deskpro Messenger allows me to provide excellent support to my website visitors anywhere, I can access the essential functions of the support service from a unique and intuitive interface, which I can incorporate where I need it most.
Not organized ticketing system complicated and slow make the agent hard to type and search in the tools which takes more times and frustrating
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