Compare Deskpro and Panviva
Deskpro vs Panviva
When assessing the two solutions, reviewers found Panviva easier to use. However, Deskpro is easier to set up and administer. Reviewers also preferred doing business with Deskpro overall.
- Reviewers felt that Deskpro meets the needs of their business better than Panviva.
- When comparing quality of ongoing product support, reviewers felt that Deskpro is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Panviva over Deskpro.
I like the software tool Deskpro Messenger allows me to provide excellent support to my website visitors anywhere, I can access the essential functions of the support service from a unique and intuitive interface, which I can incorporate where I need it most.
It is difficult to imagine how the end user interface could be better optimized for performance support than it already is.
Not organized ticketing system complicated and slow make the agent hard to type and search in the tools which takes more times and frustrating
Need to have more options like font, font color, page types ect.
