# Deskera CRM vs Pipedrive Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Pipedrive excels in user experience, with many users appreciating its intuitive interface and powerful sales automation tools. One user mentioned, "It's like having an assistant, telling me what to do every day," highlighting how the platform effectively supports daily tasks.
- **Users say** that Deskera CRM offers a straightforward and easy-to-use interface, making it accessible for those new to CRM systems. A reviewer noted, "The best thing about Deskera CRM is it is simple and easy to use," which can be a significant advantage for small businesses looking for a quick setup.
- **Reviewers mention** that Pipedrive's integration capabilities are a standout feature, with users praising its email integration for automating communications. One user appreciated the ability to sort clients easily, stating, "The good search feature makes it simple to find clients by last name, amount spent, and product choices."
- **According to verified reviews** , Deskera CRM shines in its all-in-one approach, allowing users to manage customers, vendors, and purchases on a single platform. A user highlighted its convenience by saying, "You can do email marketing, Chat process and other things quickly," which can streamline operations for small businesses.
- **G2 reviewers report** that Pipedrive has a significantly higher overall satisfaction score compared to Deskera CRM, reflecting its strong market presence and user loyalty. Users frequently mention the platform's effectiveness for fast-moving teams, emphasizing its robust mobile apps and ease of use.
- **Users say** that while Deskera CRM has a solid feature set, it may not match the depth of Pipedrive's capabilities in areas like opportunity and pipeline management. One user noted that Deskera is a great tool for managing processes, but Pipedrive's advanced features provide a more comprehensive solution for sales teams.



| | Deskera CRM | Pipedrive | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 92 | 3,038 | 
| **Largest Market Segment** | Small-Business (95.6% of reviews) | Small-Business (72.8% of reviews) | 
| **Entry Level Price** | Starting at $250.00 | $24.00 1 Seats Per Month | 

---
## Top Pros & Cons

### Deskera CRM

**Not enough data**

### Pipedrive

Pros:
- Ease of Use (574 reviews)
- Intuitive (274 reviews)

Cons:
- Missing Features (230 reviews)
- Limited Features (151 reviews)

---
## Ratings Comparison
| Rating | Deskera CRM | Pipedrive | 
|---|---|---|
  | **Meets Requirements** | 8.2 (53 reviews) | 8.5 (2620 reviews) | 
  | **Ease of Use** | 8.7 (53 reviews) | 8.9 (2660 reviews) | 
  | **Ease of Setup** | 8.6 (37 reviews) | 8.7 (1669 reviews) | 
  | **Ease of Admin** | 8.6 (37 reviews) | 8.6 (1023 reviews) | 
  | **Quality of Support** | 8.5 (51 reviews) | 8.4 (2240 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (37 reviews) | 8.7 (991 reviews) | 
  | **Product Direction (% positive)** | 7.9 (38 reviews) | 8.8 (2577 reviews) | 

---
## Pricing

### Deskera CRM

#### Entry-Level Pricing

Plan: Small Business

Price: Starting at $250.00

Description: Small Business is ideal for companies with 0-5 employees

Key Features:
- Accounting
- Financial Reports
- Bank Connect

[Learn more about Deskera CRM](https://www.g2.com/products/deskeracrm/reviews)

#### Free Trial

Yes

### Pipedrive

#### Entry-Level Pricing

Plan: Lite

Price: $24.00 1 Seats Per Month

Description: per month per user.
14$ / month billed annually

Key Features:
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports

[Browse all 4 editions](https://www.g2.com/products/pipedrive/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Deskera CRM** | 7.7/10 | 24 |
| **Pipedrive** | 7.9/10 | 2341 |

#### Sales Force Automation

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Contact & Account Management** | 8.1 (21 reviews) | 8.5 (2050 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 8.2 (21 reviews) | 8.9 (2128 reviews) ✓ Verified | 
| **Task / Activity Management** | 7.7 (18 reviews) | 8.6 (2111 reviews) ✓ Verified | 
| **Territory & Quota Management** | Feature Not Available | 7.7 (1617 reviews) ✓ Verified | 
| **Desktop Integration** | 7.1 (14 reviews) | 8.4 (1129 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.9 (15 reviews) | 7.7 (1615 reviews) ✓ Verified | 
| **Quote & Order Management** | 8.4 (18 reviews) | 7.7 (1570 reviews) | 
| **Customer Contract Management** | Feature Not Available | 7.8 (1674 reviews) | 

#### Marketing Automation

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Email Marketing** | 8.0 (17 reviews) | 7.5 (1517 reviews) ✓ Verified | 
| **Campaign Management** | 8.1 (18 reviews) | 7.5 (1494 reviews) ✓ Verified | 
| **Lead Management** | 7.9 (17 reviews) | 8.5 (1863 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.8 (13 reviews) | 7.5 (1447 reviews) ✓ Verified | 

#### Customer Support

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Case Management** | 8.3 (15 reviews) | 7.9 (1008 reviews) | 
| **Customer Support Portal** | Feature Not Available | 7.8 (988 reviews) | 
| **Knowledge Base** | 7.6 (16 reviews) | 8.0 (1020 reviews) | 
| **Call Center Features** | Feature Not Available | 7.5 (1475 reviews) | 
| **Support Analytics** | 7.4 (13 reviews) | 7.7 (961 reviews) | 

#### Reporting & Analytics

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Reporting** | 7.6 (14 reviews) | 8.0 (1879 reviews) ✓ Verified | 
| **Dashboards** | 7.5 (20 reviews) | 8.3 (1965 reviews) ✓ Verified | 
| **Forecasting** | 6.2 (10 reviews) | 7.9 (1722 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Social Collaboration Features** | 8.0 (10 reviews) | 7.6 (1425 reviews) ✓ Verified | 
| **Social Network Integration** | 8.1 (9 reviews) | 7.4 (1376 reviews) ✓ Verified | 
| **Mobile User Support** | 8.6 (13 reviews) | 7.9 (1592 reviews) ✓ Verified | 

#### Platform

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Customization** | 7.0 (14 reviews) | 8.2 (1352 reviews) ✓ Verified | 
| **Workflow Capability** | 7.0 (14 reviews) | 8.3 (1349 reviews) | 
| **User, Role, and Access Management** | 7.6 (14 reviews) | 8.4 (1360 reviews) ✓ Verified | 
| **Internationalization** | 8.0 (10 reviews) | 8.2 (1169 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Feature Not Available | 7.3 (1059 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Feature Not Available | 7.8 (1173 reviews) | 
| **Performance and Reliability** | 8.1 (16 reviews) | 8.8 (1338 reviews) ✓ Verified | 
| **Output Document Generation** | Feature Not Available | 7.8 (1126 reviews) | 

#### Integration

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Data Import & Export Tools** | 7.4 (13 reviews) | 8.1 (1233 reviews) ✓ Verified | 
| **Integration APIs** | 6.8 (12 reviews) | 8.0 (1171 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.3 (11 reviews) | 7.9 (1100 reviews) ✓ Verified | 

#### Generative AI

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - CRM

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (171 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (173 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (174 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (170 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (171 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (170 reviews) | 
| **Decision Making** | Not enough data | 7.6 (172 reviews) | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **Deskera CRM** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 256 |

#### Email Marketing

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Email and Mobile Preview** | Not enough data | 8.2 (211 reviews) | 
| **Manage Email Lists** | Not enough data | 8.2 (212 reviews) | 
| **High-Volume Sending** | Not enough data | 7.8 (206 reviews) | 
| **Building and Personalizing Emails** | Not enough data | 8.2 (209 reviews) | 
| **Sending Outbound Emails** | Not enough data | 8.3 (212 reviews) | 
| **Manage Email Deliverability** | Not enough data | 8.2 (207 reviews) | 
| **Automated Email Responses** | Not enough data | 7.9 (206 reviews) | 
| **Multi-user Account** | Not enough data | 8.2 (203 reviews) | 
| **Surveys** | Not enough data | 7.5 (197 reviews) | 

#### Reporting & Analytics

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **A/B Testing** | Not enough data | 7.5 (192 reviews) | 
| **Basic Reporting** | Not enough data | 8.2 (205 reviews) | 

#### Generative AI

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Email Marketing

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (25 reviews) | 
| **Autonomous Task Execution** | Not enough data | 6.9 (25 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (25 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (25 reviews) | 

#### Integration

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.2 (227 reviews) | 
| **Integration APIs** | Not enough data | 7.8 (224 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (221 reviews) | 
| **CRM Integration** | Not enough data | 8.2 (221 reviews) | 
| **Social Media Integration** | Not enough data | 7.2 (213 reviews) | 
| **E-Commerce Integration** | Not enough data | 7.3 (210 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Deskera CRM** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 81 |

#### Customization

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.3 (76 reviews) | 
| **Conditional Logic** | Not enough data | 7.8 (72 reviews) | 
| **Multi-page Forms** | Not enough data | 7.3 (71 reviews) | 
| **Design** | Not enough data | 7.7 (76 reviews) | 

#### Additional Functionality

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.2 (74 reviews) | 
| **Offline Capability** | Not enough data | 6.7 (70 reviews) | 
| **Notifications** | Not enough data | 7.8 (78 reviews) | 
| **Payments** | Not enough data | 6.9 (71 reviews) | 
| **Mobile Forms** | Not enough data | 7.5 (73 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Deskera CRM** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 444 |

#### Agentic AI - Sales Performance Management

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (66 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (65 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (64 reviews) | 

#### Incentives

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Badges** | Not enough data | 6.9 (391 reviews) | 
| **Triggers** | Not enough data | 7.4 (401 reviews) | 
| **Commission Calculator** | Not enough data | Feature Not Available | 
| **Leaderboards** | Not enough data | 7.1 (395 reviews) | 

#### Personalization

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Profiles** | Not enough data | 7.7 (414 reviews) | 
| **Custom Reports** | Not enough data | 7.9 (409 reviews) | 
| **Dashboards** | Not enough data | 8.3 (429 reviews) | 
| **Goal Setting** | Not enough data | 8.0 (411 reviews) | 

#### Administrative

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Integration** | Not enough data | 7.8 (409 reviews) | 
| **Employee Structure** | Not enough data | 7.7 (401 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.5 (387 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Deskera CRM** | N/A | N/A |
| **Pipedrive** | 8.0/10 | 283 |

#### Agentic AI - Email Tracking

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (56 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (57 reviews) | 
| **Adaptive Learning** | Not enough data | 7.5 (55 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (56 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (56 reviews) | 
| **Decision Making** | Not enough data | 8.1 (55 reviews) | 

#### Analytics

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Open Rates** | Not enough data | 8.0 (256 reviews) | 
| **Link Activity** | Not enough data | 8.2 (257 reviews) | 
| **Attachment Activity** | Not enough data | 8.1 (249 reviews) | 

#### Customizations

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.2 (268 reviews) | 
| **Email Scheduling** | Not enough data | 8.3 (257 reviews) | 
| **Notifications** | Not enough data | 8.4 (270 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (257 reviews) | 
| **Templates** | Not enough data | 8.3 (259 reviews) | 

#### Generative AI

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Deskera CRM** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 470 |

#### Agentic AI - Sales Analytics

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (58 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (58 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (58 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (57 reviews) | 

#### Data Sourcing

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Data Sourcing** | Not enough data | 7.8 (425 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.0 (432 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 7.9 (427 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.4 (436 reviews) | 
| **Data Segmentation** | Not enough data | 8.0 (421 reviews) | 

#### Predictive Analytics

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Lead Scoring** | Not enough data | 7.7 (422 reviews) | 
| **Opportunity Scoring** | Not enough data | 7.8 (424 reviews) | 
| **Risk Analysis** | Not enough data | 7.4 (407 reviews) | 
| **Live Forecasting** | Not enough data | 7.7 (416 reviews) | 

#### Sales Management

| Feature | Deskera CRM | Pipedrive | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.7 (442 reviews) | 
| **Sales Gamification** | Not enough data | 7.6 (410 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.3 (419 reviews) | 
| **Activity Tracking** | Not enough data | 8.7 (443 reviews) | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)


**Unique to Pipedrive (5):** [Email Marketing Software](https://www.g2.com/categories/email-marketing), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)


---
## Reviewer Demographics

### By Company Size

| Segment | Deskera CRM | Pipedrive | 
|---|---|---|
| **Small-Business** | 95.6% | 72.8% | 
| **Mid-Market** | 1.1% | 22.8% | 
| **Enterprise** | 3.3% | 4.4% | 

### By Industry

#### Deskera CRM

- **Marketing and Advertising:** 32.2%
- **Computer Software:** 8.9%
- **Information Technology and Services:** 7.8%
- **Education Management:** 6.7%
- **Management Consulting:** 5.6%
- **Financial Services:** 3.3%
- **Design:** 3.3%
- **Internet:** 3.3%
- **Consumer Goods:** 2.2%
- **Accounting:** 2.2%
- **Other:** 24.4%

#### Pipedrive

- **Computer Software:** 10.9%
- **Information Technology and Services:** 10.1%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.2%
- **Construction:** 3.3%
- **Real Estate:** 3.3%
- **Internet:** 3.0%
- **Consulting:** 2.2%
- **Insurance:** 2.1%
- **Telecommunications:** 1.6%
- **Other:** 49.3%

---
## Alternatives

### Alternatives to Deskera CRM

- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14682 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2926 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1230 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13789 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25777 reviews)
- [EngageBay All-in-One Suite](https://www.g2.com/products/engagebay-all-in-one-suite/reviews) — 4.6/5 stars (668 reviews)
- [SuiteDash](https://www.g2.com/products/suitedash/reviews) — 4.8/5 stars (617 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1111 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1996 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (661 reviews)

### Alternatives to Pipedrive

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1230 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1156 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1111 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25777 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13789 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2926 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (810 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (303 reviews)

---
## Top Discussions

### Deskera CRM

No discussions available for this product.

### Pipedrive

- Title: [What is the best way to use email marketing with Pipedrive?](https://www.g2.com/discussions/12132-what-is-the-best-way-to-use-email-marketing-with-pipedrive) — 3 comments, 3 upvotes
  > **Top comment:** "PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal..."
- Title: [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) — 2 comments
  > **Top comment:** "In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people..."
- Title: [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) — 2 comments
  > **Top comment:** "Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key..."
- Title: [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) — 2 comments
  > **Top comment:** "No"
- Title: [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) — 2 comments
  > **Top comment:** "It is a CRM tool that helps sales professionals to log all your sales related activities. Eg. meetings, contacts, proposals and contracts. Basically managing..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/deskeracrm-vs-pipedrive)