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Compare DeskAlerts and OnSolve Platform 
At a Glance
Market Segments
Mid-Market (42.3% of reviews)
Enterprise (60.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
DeskAlerts
Star Rating
(26)4.2 out of 5
Market Segments
Mid-Market (42.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DeskAlertsOnSolve Platform
Star Rating
(15)4.4 out of 5
Market Segments
Enterprise (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansDeskAlerts vs OnSolve Platform
When assessing the two solutions, reviewers found OnSolve Platform easier to use. However, DeskAlerts is easier to set up and administer. Reviewers also preferred doing business with DeskAlerts overall.
- Reviewers felt that DeskAlerts meets the needs of their business better than OnSolve Platform.
- When comparing quality of ongoing product support, reviewers felt that OnSolve Platform is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of DeskAlerts over OnSolve Platform.
Pricing
Entry-Level Pricing
DeskAlerts
No pricing availableOnSolve Platform
Mass Notification
Contact Us
Whether it’s an emergency or day-to-day operations, effective communication is critical to maintaining business continuity and employee and public safety
- Two-Way Messaging
- Multiple Modalities
- Geo-Enabled Alerts
Free Trial
DeskAlerts
Free Trial is available
OnSolve Platform
No trial information availableRatings
Meets Requirements
8.8
22
8.7
13
Ease of Use
8.8
22
9.0
13
Ease of Setup
9.3
12
8.3
10
Ease of Admin
9.2
10
8.7
9
Quality of Support
8.4
22
9.0
10
Has the product been a good partner in doing business?
9.0
10
8.8
7
Product Direction (% positive)
10.0
22
7.1
12
Features by Category
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Signage
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging Channels
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Administration
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Critical Event Management (CEM) PlatformsHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Emergency Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Emergency Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.5
8
Feature Not Available
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Interface Features - Internal Newsletter Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Management Features - Internal Newsletter Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Features - Internal Newsletter Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.1
6
Not enough data
8.1
6
Not enough data
6.9
6
Not enough data
Platform Content
5.8
6
Not enough data
7.8
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
Platform Additional Functionality
7.2
6
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
6.7
6
Not enough data
Platform
7.9
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
Categories
Categories
Shared Categories
DeskAlerts and OnSolve Platform are categorized as IT Alerting, Emergency Notification, and Proactive Notification
Unique Categories
DeskAlerts is categorized as SMS Marketing, Employee Engagement, Survey, Digital Signage, and Internal Newsletter Software
OnSolve Platform is categorized as ServiceNow Store Apps and Critical Event Management (CEM) Platforms
Reviews
Reviewers' Company Size
DeskAlerts
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OnSolve Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer & Network Security
15.4%
Consumer Services
11.5%
Telecommunications
7.7%
Marketing and Advertising
7.7%
Hospital & Health Care
7.7%
Other
50.0%
Information Technology and Services
13.3%
Hospital & Health Care
13.3%
Financial Services
13.3%
Transportation/Trucking/Railroad
6.7%
Security and Investigations
6.7%
Other
46.7%
Alternatives
Discussions
DeskAlerts has no discussions with answers
What is OnSolve Critical Communications used for?
1 Comment
Official Response from OnSolve Platform
The OnSolve Platform is used for accurate emergency mass communications during a critical event. Read more
OnSolve Platform has no more discussions with answers
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