# DeskAlerts, InformaCast vs AlertMedia Comparison | | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Star Rating** | 4.2 out of 5 | 4.5 out of 5 | 4.7 out of 5 | | **Total Reviews** | 26 | 116 | 527 | | **Largest Market Segment** | Mid-Market (42.3% of reviews) | Mid-Market (63.9% of reviews) | Mid-Market (58.2% of reviews) | | **Entry Level Price** | No pricing available | $10.22 user/year | No pricing available | --- ## Top Pros & Cons ### DeskAlerts Pros: - Notifications (9 reviews) - Alerts Management (7 reviews) Cons: - Expensive (4 reviews) - Limited Functionality (3 reviews) ### InformaCast Pros: - Broadcasting (1 reviews) Cons: - Inefficiency (1 reviews) ### AlertMedia Pros: - Ease of Use (96 reviews) - Customer Support (48 reviews) Cons: - Notification Issues (14 reviews) - Inefficiency (8 reviews) --- ## Ratings Comparison | Rating | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Meets Requirements** | 8.8 (22 reviews) | 9.1 (100 reviews) | 9.5 (372 reviews) | | **Ease of Use** | 8.8 (22 reviews) | 9.0 (100 reviews) | 9.5 (376 reviews) | | **Ease of Setup** | 9.3 (12 reviews) | 7.8 (94 reviews) | 9.3 (321 reviews) | | **Ease of Admin** | 9.2 (10 reviews) | 8.8 (97 reviews) | 9.3 (285 reviews) | | **Quality of Support** | 8.4 (22 reviews) | 9.6 (101 reviews) | 9.6 (350 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (10 reviews) | 9.4 (97 reviews) | 9.7 (281 reviews) | | **Product Direction (% positive)** | 10.0 (22 reviews) | 9.2 (102 reviews) | 9.5 (346 reviews) | --- ## Pricing ### DeskAlerts #### Entry-Level Pricing No pricing available #### Free Trial Yes ### InformaCast #### Entry-Level Pricing Plan: InformaCast Fusion Price: $10.22 user/year Description: 1000-2,450 Key Features: - Mass notification for mobile and on-premises devices [Browse all 3 editions](https://www.g2.com/products/informacast/pricing) #### Free Trial Yes ### AlertMedia #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Dark Web Monitoring | Product | Score | Reviews | |---|---|---| | **DeskAlerts** | N/A | N/A | | **InformaCast** | N/A | N/A | | **AlertMedia** | N/A | N/A | #### Functionality | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Monitoring - Deep Web** | Not enough data | Not enough data | Not enough data | | **Monitoring - Dark Web** | Not enough data | Not enough data | Not enough data | | **Analysis** | Not enough data | Not enough data | Not enough data | | **Ticketing** | Not enough data | Not enough data | Not enough data | | **Simple Search** | Not enough data | Not enough data | Not enough data | | **Leak Source** | Not enough data | Not enough data | Not enough data | | **Centralized Dashboard** | Not enough data | Not enough data | Not enough data | | **Real-Time Alerts** | Not enough data | Not enough data | Not enough data | ### Survey | Product | Score | Reviews | |---|---|---| | **DeskAlerts** | N/A | N/A | | **InformaCast** | N/A | N/A | | **AlertMedia** | N/A | N/A | #### Survey Management | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Survey Builder** | Not enough data | Not enough data | Not enough data | | **Question Types** | Not enough data | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | Not enough data | | **Survey Distribution** | Not enough data | Not enough data | Not enough data | #### Survey Customization | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Branching/Skip Logic** | Not enough data | Not enough data | Not enough data | | **Branding** | Not enough data | Not enough data | Not enough data | | **Multimedia Support** | Not enough data | Not enough data | Not enough data | | **Multilingual Surveys** | Not enough data | Not enough data | Not enough data | #### Survey Insights | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Reporting & Analytics** | Not enough data | Not enough data | Not enough data | | **BI Tools Integration** | Not enough data | Not enough data | Not enough data | | **Data Exporting** | Not enough data | Not enough data | Not enough data | | **Permissions** | Not enough data | Not enough data | Not enough data | #### Agentic AI - Survey | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Social Media Listening Tools | Product | Score | Reviews | |---|---|---| | **DeskAlerts** | N/A | N/A | | **InformaCast** | N/A | N/A | | **AlertMedia** | N/A | N/A | #### Monitoring & Listening | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Social Measurement** | Not enough data | Not enough data | Not enough data | | **Influencer Identification** | Not enough data | Not enough data | Not enough data | | **Brand Monitoring** | Not enough data | Not enough data | Not enough data | | **Keyword Tracking** | Not enough data | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | Not enough data | | **Competitor Analysis** | Not enough data | Not enough data | Not enough data | #### Agentic AI - Social Media Listening Tools | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | #### Data Management & Analysis | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | | **Social Reporting** | Not enough data | Not enough data | Not enough data | | **Alerts and Notifications** | Not enough data | Not enough data | Not enough data | | **Advanced Data Filtering** | Not enough data | Not enough data | Not enough data | ### Protective Intelligence Platforms | Product | Score | Reviews | |---|---|---| | **DeskAlerts** | N/A | N/A | | **InformaCast** | N/A | N/A | | **AlertMedia** | 8.5/10 | 105 | #### Threat Identification | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Proactive Listening** | Not enough data | Not enough data | 8.6 (92 reviews) | | **External Data Mining** | Not enough data | Not enough data | 8.3 (88 reviews) | | **POI Profiles** | Not enough data | Not enough data | 7.9 (83 reviews) | | **Threat Reporting** | Not enough data | Not enough data | 8.7 (94 reviews) | #### Threat Assessment | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Graphical and Link Analysis** | Not enough data | Not enough data | 8.6 (91 reviews) | | **Threat Scoring** | Not enough data | Not enough data | 8.4 (92 reviews) | #### Threat Monitoring | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Threat Alerts** | Not enough data | Not enough data | 9.2 (98 reviews) | | **Continuous Monitoring** | Not enough data | Not enough data | 9.2 (95 reviews) | | **Investigation Management** | Not enough data | Not enough data | 8.4 (85 reviews) | #### Platform | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Reporting and Analytics** | Not enough data | Not enough data | 8.6 (96 reviews) | | **Connections and Integrations** | Not enough data | Not enough data | 8.5 (95 reviews) | | **Collaboration Tools** | Not enough data | Not enough data | 8.7 (93 reviews) | ### Critical Event Management (CEM) Platforms | Product | Score | Reviews | |---|---|---| | **DeskAlerts** | N/A | N/A | | **InformaCast** | N/A | N/A | | **AlertMedia** | 9.2/10 | 32 | #### Emergency Planning | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Scenario Planning** | Not enough data | Not enough data | 9.3 (18 reviews) | | **Automated Workflows** | Not enough data | Not enough data | 9.0 (18 reviews) | | **Auditing & Compliance** | Not enough data | Not enough data | 9.3 (21 reviews) | #### Emergency Management | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Mass Alerts and Notifications** | Not enough data | Not enough data | 9.7 (32 reviews) | | **Threat Monitoring** | Not enough data | Not enough data | 9.5 (21 reviews) | | **Geolocation** | Not enough data | Not enough data | 9.6 (20 reviews) | | **Integrated Response** | Not enough data | Not enough data | 9.3 (23 reviews) | | **Crisis Communication** | Not enough data | Not enough data | 9.5 (21 reviews) | | **Post-Event Analysis** | Not enough data | Not enough data | 9.2 (22 reviews) | ### IT Alerting | Product | Score | Reviews | |---|---|---| | **DeskAlerts** | 8.5/10 | 8 | | **InformaCast** | N/A | N/A | | **AlertMedia** | N/A | N/A | #### Generative AI | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **AI Text Generation** | 8.5 (8 reviews) | Not enough data | Not enough data | #### Agentic AI - IT Alerting | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Talent Management | Product | Score | Reviews | |---|---|---| | **DeskAlerts** | N/A | N/A | | **InformaCast** | N/A | N/A | | **AlertMedia** | N/A | N/A | #### Generative AI | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | ### Employee Engagement | Product | Score | Reviews | |---|---|---| | **DeskAlerts** | 7.4/10 | 8 | | **InformaCast** | N/A | N/A | | **AlertMedia** | N/A | N/A | #### Platform Basics | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Performance Benchmarking** | 8.1 (6 reviews) | Not enough data | Not enough data | | **Reporting & Dashboards** | 8.1 (6 reviews) | Not enough data | Not enough data | | **Interoperability** | 6.9 (6 reviews) | Not enough data | Not enough data | #### Platform Content | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Employee Pulse Surveys** | 5.8 (6 reviews) | Not enough data | Not enough data | | **Survey Customization** | 7.8 (6 reviews) | Not enough data | Not enough data | | **Goal and Challenge Creation** | 6.9 (6 reviews) | Not enough data | Not enough data | | **Science-based templates** | 6.4 (6 reviews) | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Employee Segmenting** | 7.2 (6 reviews) | Not enough data | Not enough data | | **Goal and Challenge Creation** | 6.9 (6 reviews) | Not enough data | Not enough data | | **Peer Recognition** | 7.2 (6 reviews) | Not enough data | Not enough data | | **Social Feedback Portal** | 6.7 (6 reviews) | Not enough data | Not enough data | #### Platform | Feature | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Customization ** | 7.9 (8 reviews) | Not enough data | Not enough data | | **Integration APIs** | 7.9 (8 reviews) | Not enough data | Not enough data | | **Internationalization** | 8.3 (8 reviews) | Not enough data | Not enough data | | **User, Role, and Access Management** | 8.8 (8 reviews) | Not enough data | Not enough data | | **Performance** | 8.3 (8 reviews) | Not enough data | Not enough data | | **Mobility** | 7.9 (8 reviews) | Not enough data | Not enough data | | **Reporting** | 7.7 (8 reviews) | Not enough data | Not enough data | | **Dashboards** | 7.9 (8 reviews) | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification) **Unique to DeskAlerts (3):** [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Survey Software](https://www.g2.com/categories/survey) **Unique to AlertMedia (4):** [Protective Intelligence Platforms](https://www.g2.com/categories/protective-intelligence-platforms), [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools), [Dark Web Monitoring Tools](https://www.g2.com/categories/dark-web-monitoring) --- ## Reviewer Demographics ### By Company Size | Segment | DeskAlerts | InformaCast | AlertMedia | |---|---|---|---| | **Small-Business** | 26.9% | 1.9% | 5.2% | | **Mid-Market** | 42.3% | 63.9% | 58.2% | | **Enterprise** | 30.8% | 34.3% | 36.6% | ### By Industry #### DeskAlerts - **Computer & Network Security:** 15.4% - **Consumer Services:** 11.5% - **Telecommunications:** 7.7% - **Marketing and Advertising:** 7.7% - **Hospital & Health Care:** 7.7% - **Electrical/Electronic Manufacturing:** 7.7% - **Accounting:** 3.8% - **Architecture & Planning:** 3.8% - **Automotive:** 3.8% - **Computer Software:** 3.8% - **Other:** 26.9% #### InformaCast - **Education Management:** 20.4% - **Information Technology and Services:** 15.7% - **Higher Education:** 7.4% - **Primary/Secondary Education:** 7.4% - **Hospital & Health Care:** 6.5% - **Government Administration:** 4.6% - **Construction:** 2.8% - **Computer Networking:** 2.8% - **Non-Profit Organization Management:** 1.9% - **Machinery:** 1.9% - **Other:** 28.7% #### AlertMedia - **Hospital & Health Care:** 10.4% - **Banking:** 7.4% - **Financial Services:** 5.3% - **Non-Profit Organization Management:** 3.9% - **Manufacturing:** 3.5% - **Insurance:** 3.3% - **Retail:** 2.9% - **Automotive:** 2.7% - **Oil & Energy:** 2.7% - **Chemicals:** 2.7% - **Other:** 55.0% --- ## Alternatives ### Alternatives to DeskAlerts - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23547 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews) - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) — 4.7/5 stars (978 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48018 reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5164 reviews) - [Assembly by Quantum Workplace](https://www.g2.com/products/assembly-by-quantum-workplace/reviews) — 4.8/5 stars (3954 reviews) - [Leapsome](https://www.g2.com/products/leapsome/reviews) — 4.8/5 stars (2412 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews) - [PerformYard Performance Management](https://www.g2.com/products/performyard-performance-management/reviews) — 4.7/5 stars (1260 reviews) ### Alternatives to InformaCast - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews) - [RAVE Alert](https://www.g2.com/products/rave-alert/reviews) — 4.5/5 stars (71 reviews) - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) — 4.5/5 stars (333 reviews) - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) — 4.7/5 stars (978 reviews) - [RedFlag](https://www.g2.com/products/redflag/reviews) — 4.8/5 stars (78 reviews) - [Regroup Mass Notification](https://www.g2.com/products/regroup-mass-notification/reviews) — 4.7/5 stars (93 reviews) - [SnapComms](https://www.g2.com/products/snapcomms/reviews) — 4.7/5 stars (62 reviews) - [Salesmsg](https://www.g2.com/products/salesmsg/reviews) — 4.7/5 stars (386 reviews) - [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (262 reviews) - [Alertus Unified Mass Notification System](https://www.g2.com/products/alertus-unified-mass-notification-system/reviews) — 4.5/5 stars (11 reviews) ### Alternatives to AlertMedia - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) — 4.5/5 stars (333 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews) - [Regroup Mass Notification](https://www.g2.com/products/regroup-mass-notification/reviews) — 4.7/5 stars (93 reviews) - [OnSolve Platform](https://www.g2.com/products/onsolve-platform/reviews) — 4.4/5 stars (15 reviews) - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) — 4.7/5 stars (978 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (726 reviews) - [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2645 reviews) - [1Password](https://www.g2.com/products/1password/reviews) — 4.6/5 stars (1795 reviews) - [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2047 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7196 reviews) --- ## Top Discussions ### DeskAlerts No discussions available for this product. ### InformaCast - Title: [Do you have any online tutorials that show how to use InformaCast?](https://www.g2.com/discussions/do-you-have-any-online-tutorials-that-show-how-to-use-informacast-9b861a52-149c-4b70-ba22-5094c9bb9cee) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes. Visit the Singlewire Academy for video tutorials and reference documentation at https://www.singlewire.com/academy." - Title: [What 3rd party elements work with InformaCast?](https://www.g2.com/discussions/what-3rd-party-elements-work-with-informacast-cc3f563a-d81c-43af-af02-6fcb33cf6298) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "View our growing list of ecosystem partners that provide InformaCast compliant: IP speakers and clocks, call/panic buttons, contact closures, gateways, zone..." - Title: [What is the difference between InformaCast Fusion, InformaCast Mobile and InformaCast Advanced?](https://www.g2.com/discussions/what-is-the-difference-between-informacast-fusion-informacast-mobile-and-informacast-advanced-15f5da41-0179-4789-905d-29eeafded1ca) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "InformaCast Fusion is a cloud-based service that reaches mobile users and on-premises devices through a single interface. InformaCast Advanced runs as a..." - Title: [Is it easy to implement InformaCast?](https://www.g2.com/discussions/5811-is-it-easy-to-implement-informacast) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes. We've put together a step-by-step implementation guide, complete with links to resources, to get you started with the implementation of your mass..." - Title: [Why does my organization need InformaCast?](https://www.g2.com/discussions/why-does-my-organization-need-informacast) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "The most important asset of any organization is its people, and their safety should be a top priority. To keep people safe, they need the right information..." ### AlertMedia - Title: [What is AlertMedia used for?](https://www.g2.com/discussions/what-is-alertmedia-used-for) — 1 comment > **Top comment:** "AlertMedia is used to monitor your locations (can be your work locations, facilities, even employee locations) to see if they are in the area of effect for a..." - Title: [How can I get all the zip codes to auto fill the cities and states](https://www.g2.com/discussions/how-can-i-get-all-the-zip-codes-to-auto-fill-the-cities-and-states) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Karla, thank you for sharing your valuable feedback with us! We are always adding new features and capabilities to AlertMedia and often get our best..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/deskalerts-vs-informacast-vs-alertmedia)