# DeskAlerts vs Everbridge 360 (Critical Event Management) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Everbridge 360 excels in enhancing critical communication processes, with users highlighting its ability to minimize errors during emergencies. Features like customizable dashboards and AI-driven impact predictions are particularly praised for improving operational efficiency.
- **Users say** DeskAlerts offers a user-friendly interface that integrates well with other systems, making it easy to send and receive alerts. This multichannel support is appreciated, especially for teams that rely on quick communication across various platforms.
- **Reviewers mention** that Everbridge 360 provides robust safety features, such as simple check-ins and an SOS button, which are crucial for keeping teams informed and safe during critical events. This focus on safety is a significant advantage for organizations prioritizing employee well-being.
- **According to verified reviews** , DeskAlerts is noted for its ease of setup, with users finding the onboarding process straightforward. This can be a deciding factor for teams looking to implement a solution quickly without extensive training.
- **G2 reviewers highlight** that while Everbridge 360 has a higher overall satisfaction score, some users feel it could improve in terms of configuration flexibility to better match specific workflows. This feedback suggests that while the product is powerful, it may require more customization for certain organizations.
- **Users report** that DeskAlerts is consistently updated with new features, which keeps the platform relevant and useful. However, the overall lower satisfaction score compared to Everbridge 360 indicates that while it has strengths, it may not meet the same level of critical operational needs for larger enterprises.



| | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 26 | 340 | 
| **Largest Market Segment** | Mid-Market (42.3% of reviews) | Enterprise (41.6% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Everbridge | 

---
## Top Pros & Cons

### DeskAlerts

Pros:
- Notifications (9 reviews)
- Alerts Management (7 reviews)

Cons:
- Expensive (4 reviews)
- Limited Functionality (3 reviews)

### Everbridge 360 (Critical Event Management)

Pros:
- Ease of Use (110 reviews)
- Alerts Management (59 reviews)

Cons:
- Limitations (36 reviews)
- Inefficiency (30 reviews)

---
## Ratings Comparison
| Rating | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
  | **Meets Requirements** | 8.8 (22 reviews) | 9.0 (244 reviews) | 
  | **Ease of Use** | 8.8 (22 reviews) | 8.8 (291 reviews) | 
  | **Ease of Setup** | 9.3 (12 reviews) | 8.3 (242 reviews) | 
  | **Ease of Admin** | 9.2 (10 reviews) | 8.3 (121 reviews) | 
  | **Quality of Support** | 8.4 (22 reviews) | 9.0 (234 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (10 reviews) | 8.8 (120 reviews) | 
  | **Product Direction (% positive)** | 10.0 (22 reviews) | 8.9 (242 reviews) | 

---
## Pricing

### DeskAlerts

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Everbridge 360 (Critical Event Management)

#### Entry-Level Pricing

Plan: Everbridge Mass Notification

Price: Contact Everbridge


[Learn more about Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Clinical Communication and Collaboration

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | 8.8/10 | 12 |

#### Collaboration

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Modules** | Not enough data | 8.9 (6 reviews) | 
| **Scheduling** | Not enough data | 8.9 (6 reviews) | 
| **Reporting** | Not enough data | 9.4 (6 reviews) | 

#### Communication

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Security** | Not enough data | 8.9 (6 reviews) | 
| **Health Care Messages** | Not enough data | 8.6 (7 reviews) | 
| **Alarms** | Not enough data | 8.9 (6 reviews) | 
| **Messaging** | Not enough data | 9.3 (9 reviews) | 
| **Telephone** | Not enough data | 8.3 (6 reviews) | 
| **Notifications** | Not enough data | 8.1 (6 reviews) | 

#### Patient Management

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Staff Scheduling** | Not enough data | 8.9 (6 reviews) | 
| **Patient Retention** | Not enough data | 8.9 (6 reviews) | 
| **CDI (Clinical Document Improvement)** | Not enough data | 8.3 (5 reviews) | 

#### Operations

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Correspondance Variety** | Not enough data | 8.3 (6 reviews) | 
| **Data Sharing** | Not enough data | 8.7 (5 reviews) | 
| **Cross Platform Support** | Not enough data | 8.8 (8 reviews) | 
| **Routing** | Not enough data | 8.9 (6 reviews) | 
| **Health Care IT Integration** | Not enough data | 9.2 (8 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.7 (5 reviews) | 
| **Messaging Security** | Not enough data | 9.4 (6 reviews) | 

### Emergency Medical Services

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | N/A | N/A |

#### Emergency Response

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Computer Aided Dispatch** | Not enough data | Not enough data | 
| **Geospatial Mapping** | Not enough data | Not enough data | 
| **Collaborative Response** | Not enough data | Not enough data | 

#### Data Management

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Patient Care Report / Clinical Documentation** | Not enough data | Not enough data | 
| **Performance Reporting** | Not enough data | Not enough data | 

#### Business Operations

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Billing** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 

### Occupational Health and Safety (OHS)

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | 8.6/10 | 7 |

#### Safety

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Job Hazards** | Not enough data | Feature Not Available | 
| **Drills** | Not enough data | 9.0 (5 reviews) | 
| **Claim Management** | Not enough data | Feature Not Available | 

#### Health

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Medical Records** | Not enough data | Feature Not Available | 
| **Ergonomics** | Not enough data | Feature Not Available | 
| **Programs** | Not enough data | Feature Not Available | 
| **Industrial Hygiene** | Not enough data | Feature Not Available | 

#### Audit and Inspections

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Templates** | Not enough data | 8.0 (5 reviews) | 
| **Workflows** | Not enough data | 8.0 (5 reviews) | 
| **Corrective Actions** | Not enough data | Feature Not Available | 

#### Training

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Content** | Not enough data | Not enough data | 
| **Certifications** | Not enough data | Feature Not Available | 
| **Best Practices** | Not enough data | 9.0 (5 reviews) | 

#### Reporting

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **OSHA** | Not enough data | Feature Not Available | 
| **Root Cause Analysis** | Not enough data | 9.0 (5 reviews) | 
| **Nonconformance** | Not enough data | Feature Not Available | 

#### Artificial Intelligence

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Heat maps** | Not enough data | Not enough data | 
| **NLP Insights** | Not enough data | Not enough data | 
| **Internet of Things (IoT)** | Not enough data | Not enough data | 
| **Video analysis** | Not enough data | Not enough data | 
| **Predictive** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 

### Citizen Engagement

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | N/A | N/A |

#### Surveying & Feedback

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Form Creation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Idea Submissions** | Not enough data | Not enough data | 

#### Communications

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Multichannel Sync** | Not enough data | Not enough data | 
| **Video Broadcasting** | Not enough data | Not enough data | 
| **Website Design** | Not enough data | Not enough data | 

#### Administration

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Payment Processing** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | N/A | N/A |

#### Survey Management

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Survey Builder** | Not enough data | Not enough data | 
| **Question Types** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Survey Distribution** | Not enough data | Not enough data | 

#### Survey Customization

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | Not enough data | 
| **Branding** | Not enough data | Not enough data | 
| **Multimedia Support** | Not enough data | Not enough data | 
| **Multilingual Surveys** | Not enough data | Not enough data | 

#### Survey Insights

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | Not enough data | 
| **BI Tools Integration** | Not enough data | Not enough data | 
| **Data Exporting** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Protective Intelligence Platforms

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | 9.0/10 | 21 |

#### Threat Identification

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Proactive Listening** | Not enough data | 9.0 (12 reviews) | 
| **External Data Mining** | Not enough data | 8.5 (14 reviews) | 
| **POI Profiles** | Not enough data | 8.5 (13 reviews) | 
| **Threat Reporting** | Not enough data | 8.8 (12 reviews) | 

#### Threat Assessment

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Graphical and Link Analysis** | Not enough data | 9.4 (16 reviews) | 
| **Threat Scoring** | Not enough data | 9.4 (12 reviews) | 

#### Threat Monitoring

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Threat Alerts** | Not enough data | 8.6 (16 reviews) | 
| **Continuous Monitoring** | Not enough data | 9.4 (14 reviews) | 
| **Investigation Management** | Not enough data | 8.6 (13 reviews) | 

#### Platform

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | 9.0 (13 reviews) | 
| **Connections and Integrations** | Not enough data | 9.2 (15 reviews) | 
| **Collaboration Tools** | Not enough data | 9.1 (20 reviews) | 

### Business Continuity Management

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | 8.7/10 | 26 |

#### Planning

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Program Management** | Not enough data | 8.7 (15 reviews) | 
| **Resource Modelling** | Not enough data | 9.3 (16 reviews) | 
| **Recovery Plans** | Not enough data | 8.8 (16 reviews) | 
| **Templates** | Not enough data | 8.7 (17 reviews) | 

#### Execution

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Crisis Management** | Not enough data | 9.3 (16 reviews) | 
| **Emergency Notifications** | Not enough data | 9.6 (20 reviews) | 
| **Workflows** | Not enough data | 8.9 (17 reviews) | 

#### Analytics

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Business Impact Analysis** | Not enough data | 9.3 (16 reviews) | 
| **Plan Reporting** | Not enough data | 8.1 (12 reviews) | 
| **Recovery KPIs** | Not enough data | 8.3 (16 reviews) | 

#### Integration

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Integrated Risk Management** | Not enough data | 8.9 (15 reviews) | 
| **Disaster Recovery** | Not enough data | 8.6 (12 reviews) | 
| **EMNS** | Not enough data | 9.0 (12 reviews) | 

#### Generative AI

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.1 (6 reviews) | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Business Continuity Management

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Generative AI- Business Continuity Management

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Automated Plan Generation** | Not enough data | Not enough data | 
| **AI-Generated Post-Incident Reports and Summaries** | Not enough data | Not enough data | 

### Critical Event Management (CEM) Platforms

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | 9.1/10 | 111 |

#### Emergency Planning

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Scenario Planning** | Not enough data | 9.0 (44 reviews) | 
| **Automated Workflows** | Not enough data | 9.1 (52 reviews) | 
| **Auditing & Compliance** | Not enough data | 9.2 (48 reviews) | 

#### Emergency Management

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Mass Alerts and Notifications** | Not enough data | 9.5 (97 reviews) | 
| **Threat Monitoring** | Not enough data | 9.4 (64 reviews) | 
| **Geolocation** | Not enough data | 8.9 (52 reviews) | 
| **Integrated Response** | Not enough data | 9.0 (60 reviews) | 
| **Crisis Communication** | Not enough data | 9.3 (62 reviews) | 
| **Post-Event Analysis** | Not enough data | 8.4 (54 reviews) | 

### Emergency Management

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | 8.8/10 | 76 |

#### Prevention & Preparation

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Scenario Planning** | Not enough data | 8.9 (48 reviews) | 
| **Document Database** | Not enough data | 8.4 (48 reviews) | 
| **Equipment Management** | Not enough data | 8.1 (45 reviews) | 
| **Threat Monitoring** | Not enough data | 8.9 (44 reviews) | 

#### Response

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Mass Alerts and Notifications** | Not enough data | 9.6 (63 reviews) | 
| **Geolocation** | Not enough data | 8.9 (42 reviews) | 
| **Automated Workflows** | Not enough data | 8.8 (44 reviews) | 
| **Incident Dashboard** | Not enough data | 9.3 (47 reviews) | 
| **Third-Party Data Mining** | Not enough data | 8.6 (40 reviews) | 
| **Collaboration Tools** | Not enough data | 8.8 (48 reviews) | 

#### Recovery

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Auditing & Compliance** | Not enough data | 8.3 (41 reviews) | 
| **Incident Mapping** | Not enough data | 9.2 (46 reviews) | 
| **Post-Event Analysis** | Not enough data | 8.7 (42 reviews) | 
| **Cost Management** | Not enough data | 8.3 (36 reviews) | 
| **Document Sharing** | Not enough data | 8.2 (38 reviews) | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | 8.5/10 | 8 |
| **Everbridge 360 (Critical Event Management)** | N/A | N/A |

#### Generative AI

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **AI Text Generation** | 8.5 (8 reviews) | Not enough data | 

#### Agentic AI - IT Alerting

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | N/A | N/A |

#### Generative AI

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Operational Risk Management

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | N/A | N/A |
| **Everbridge 360 (Critical Event Management)** | 8.5/10 | 33 |

#### Operational Risk Management

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Operational Risk Methodology** | Not enough data | 8.7 (27 reviews) | 
| **Operational Risk Classification** | Not enough data | 9.1 (25 reviews) | 
| **Operational Risk Identification** | Not enough data | 8.8 (23 reviews) | 

#### Business Resilience

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Business Continuity** | Not enough data | 9.2 (24 reviews) | 
| **Compliance Management** | Not enough data | 8.8 (28 reviews) | 

#### Generative AI

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **AI Tasks** | Not enough data | 6.9 (7 reviews) | 

#### Agentic AI - Operational Risk Management

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 7.8 (6 reviews) | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **DeskAlerts** | 7.3/10 | 8 |
| **Everbridge 360 (Critical Event Management)** | N/A | N/A |

#### Platform Basics

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Performance Benchmarking** | 8.1 (6 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.1 (6 reviews) | Not enough data | 
| **Interoperability** | 6.9 (6 reviews) | Not enough data | 

#### Platform Content

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Employee Pulse Surveys** | 5.8 (6 reviews) | Not enough data | 
| **Survey Customization** | 7.8 (6 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 6.9 (6 reviews) | Not enough data | 
| **Science-based templates** | 6.4 (6 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Employee Segmenting** | 7.2 (6 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 6.9 (6 reviews) | Not enough data | 
| **Peer Recognition** | 7.2 (6 reviews) | Not enough data | 
| **Social Feedback Portal** | 6.7 (6 reviews) | Not enough data | 

#### Platform

| Feature | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Customization ** | 7.9 (8 reviews) | Not enough data | 
| **Integration APIs** | 7.9 (8 reviews) | Not enough data | 
| **Internationalization** | 8.3 (8 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.8 (8 reviews) | Not enough data | 
| **Dashboards** | 7.9 (8 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification)

**Unique to DeskAlerts (3):** [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Survey Software](https://www.g2.com/categories/survey)

**Unique to Everbridge 360 (Critical Event Management) (9):** [Citizen Engagement Software](https://www.g2.com/categories/citizen-engagement), [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms), [Emergency Management Software](https://www.g2.com/categories/emergency-management), [Protective Intelligence Platforms](https://www.g2.com/categories/protective-intelligence-platforms), [Business Continuity Management Software](https://www.g2.com/categories/business-continuity-management-software), [Occupational Health and Safety (OHS) Software](https://www.g2.com/categories/occupational-health-and-safety-ohs), [Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management), [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration), [Emergency Medical Services Software](https://www.g2.com/categories/emergency-medical-services)


---
## Reviewer Demographics

### By Company Size

| Segment | DeskAlerts | Everbridge 360 (Critical Event Management) | 
|---|---|---|
| **Small-Business** | 26.9% | 28.6% | 
| **Mid-Market** | 42.3% | 29.8% | 
| **Enterprise** | 30.8% | 41.6% | 

### By Industry

#### DeskAlerts

- **Computer & Network Security:** 15.4%
- **Consumer Services:** 11.5%
- **Telecommunications:** 7.7%
- **Marketing and Advertising:** 7.7%
- **Hospital & Health Care:** 7.7%
- **Electrical/Electronic Manufacturing:** 7.7%
- **Accounting:** 3.8%
- **Architecture & Planning:** 3.8%
- **Automotive:** 3.8%
- **Computer Software:** 3.8%
- **Other:** 26.9%

#### Everbridge 360 (Critical Event Management)

- **Financial Services:** 7.6%
- **Hospital & Health Care:** 7.3%
- **Government Administration:** 6.4%
- **Consumer Services:** 6.1%
- **Information Technology and Services:** 6.1%
- **Construction:** 3.8%
- **Security and Investigations:** 3.8%
- **Public Safety:** 3.8%
- **Computer Software:** 3.2%
- **Health, Wellness and Fitness:** 2.5%
- **Other:** 49.4%

---
## Alternatives

### Alternatives to DeskAlerts

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23534 reviews)
- [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews)
- [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) — 4.7/5 stars (990 reviews)
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- [Assembly by Quantum Workplace](https://www.g2.com/products/assembly-by-quantum-workplace/reviews) — 4.8/5 stars (4152 reviews)
- [Leapsome](https://www.g2.com/products/leapsome/reviews) — 4.8/5 stars (2489 reviews)

### Alternatives to Everbridge 360 (Critical Event Management)

- [AlertMedia](https://www.g2.com/products/alertmedia/reviews) — 4.7/5 stars (542 reviews)
- [Regroup Mass Notification](https://www.g2.com/products/regroup-mass-notification/reviews) — 4.7/5 stars (95 reviews)
- [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews)
- [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) — 4.7/5 stars (990 reviews)
- [Pirani](https://www.g2.com/products/pirani/reviews) — 4.6/5 stars (351 reviews)
- [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) — 4.8/5 stars (1670 reviews)
- [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) — 4.3/5 stars (523 reviews)
- [Process Street](https://www.g2.com/products/process-street/reviews) — 4.6/5 stars (463 reviews)
- [Salesmsg](https://www.g2.com/products/salesmsg/reviews) — 4.7/5 stars (405 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (361 reviews)

---
## Top Discussions

### DeskAlerts

No discussions available for this product.

### Everbridge 360 (Critical Event Management)

- Title: [What is the purpose of mass notification system?](https://www.g2.com/discussions/what-is-the-purpose-of-mass-notification-system) — 2 comments
  > **Top comment:** "The purpose of the everbridge mass notification system is to rapidly notify employees, or the public (any person added ) that an emergency situation is..."
- Title: [What is everbridge used for?](https://www.g2.com/discussions/what-is-everbridge-used-for) — 1 comment
  > **Top comment:** "Notification of emergencies "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/deskalerts-vs-everbridge-360-critical-event-management)