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Compare DeskAlerts and DialMyCalls 
Featured Products
At a Glance
Market Segments
Mid-Market (42.3% of reviews)
Small-Business (58.3% of reviews)
Entry-Level Pricing
No pricing available
Free Trial
DeskAlerts
Star Rating
(26)4.2 out of 5
Market Segments
Mid-Market (42.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DeskAlertsDialMyCalls
Star Rating
(926)4.7 out of 5
Market Segments
Small-Business (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that DialMyCalls excels in user satisfaction, boasting a significantly higher overall rating compared to DeskAlerts. Users appreciate the platform's ease of use, with one reviewer noting, "I like how DialMyCalls makes the job easier and allows me to reach many people at once."
- According to verified reviews, DialMyCalls has a robust number of recent reviews, indicating a strong and active user base. With 24 reviews in the last 90 days, users are consistently sharing their positive experiences, while DeskAlerts has not received any recent feedback, which may raise concerns about its current user engagement.
- Users say that DialMyCalls offers a quick and intuitive setup process, which is particularly beneficial during emergencies. One user highlighted that they were able to use it effectively in a crisis, stating, "It was very easy to set up and learn," showcasing its reliability when time is of the essence.
- Reviewers mention that DeskAlerts provides a user-friendly interface and is constantly updated with new features. Users appreciate its ability to integrate well with other systems, which enhances its functionality, but it still falls short in overall satisfaction compared to DialMyCalls.
- G2 reviewers highlight that DialMyCalls shines in its quality of support, receiving high marks for responsiveness and helpfulness. Users have noted the platform's support as a key factor in their positive experiences, with one stating, "I value the ease of use and the ability to do things faster."
- According to recent feedback, while DeskAlerts offers multichannel support and the ability to send desktop alerts quickly, it struggles to match the overall satisfaction and feature richness that DialMyCalls provides, particularly in the context of emergency notifications where DialMyCalls has a clear advantage.
Pricing
Entry-Level Pricing
DeskAlerts
No pricing availableDialMyCalls
TRY FOR FREE
Free Trial
Try out DialMyCalls completely free no purchase or credit card required.
- 25 Free Messages to send calls or texts
Free Trial
DeskAlerts
Free Trial is available
DialMyCalls
Free Trial is available
Ratings
Meets Requirements
8.8
22
9.5
795
Ease of Use
8.8
22
9.4
809
Ease of Setup
9.3
12
9.2
655
Ease of Admin
9.2
10
9.4
560
Quality of Support
8.4
22
9.5
699
Has the product been a good partner in doing business?
9.0
10
9.5
548
Product Direction (% positive)
10.0
22
9.0
783
Features by Category
Text Messaging
Not enough data
9.2
168
|
Verified
Not enough data
8.2
133
|
Verified
Not enough data
9.1
154
|
Verified
Not enough data
8.3
126
|
Verified
Not enough data
7.8
117
|
Verified
Not enough data
8.3
131
Not enough data
8.7
93
Not enough data
Feature Not Available
SMS Platform
Not enough data
8.4
159
|
Verified
Not enough data
8.8
152
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
88
Not enough data
7.3
85
Not enough data
7.1
88
|
Verified
Agentic AI - SMS Marketing
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.0
10
Not enough data
8.5
10
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Signage
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging Channels
Not enough data
8.6
272
Not enough data
8.2
256
Not enough data
9.0
282
Not enough data
7.5
244
Administration
Not enough data
8.8
264
Not enough data
7.8
242
Not enough data
7.8
233
Not enough data
7.4
234
Platform Basics
Not enough data
6.9
77
Not enough data
4.6
71
Not enough data
8.9
79
Not enough data
5.8
72
Not enough data
6.8
72
Not enough data
4.3
69
Platform Additional Functionality
Not enough data
6.5
71
Not enough data
6.2
75
Agentic AI - Church Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.5
8
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Interface Features - Internal Newsletter Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Management Features - Internal Newsletter Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Features - Internal Newsletter Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.1
6
Not enough data
8.1
6
Not enough data
6.9
6
Not enough data
Platform Content
5.8
6
Not enough data
7.8
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
Platform Additional Functionality
7.2
6
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
6.7
6
Not enough data
Platform
7.9
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
Categories
Categories
Shared Categories
DeskAlerts and DialMyCalls are categorized as SMS Marketing, Emergency Notification, and Proactive Notification
Unique Categories
DeskAlerts is categorized as IT Alerting, Employee Engagement, Survey, Digital Signage, and Internal Newsletter Software
DialMyCalls is categorized as Church Management
Reviews
Reviewers' Company Size
DeskAlerts
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
DialMyCalls
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer & Network Security
15.4%
Consumer Services
11.5%
Telecommunications
7.7%
Marketing and Advertising
7.7%
Hospital & Health Care
7.7%
Other
50.0%
Religious Institutions
17.7%
Non-Profit Organization Management
14.6%
Education Management
7.4%
Primary/Secondary Education
4.4%
Real Estate
3.8%
Other
52.2%
Alternatives
Discussions
DeskAlerts has no discussions with answers
Why don't my missed calls go to voicemail?
3 Comments
CK
When you are setting up the message, make sure that the option to use answering machine detection is selected. Without it, the call is dropped without...Read more
Would there ever be a feature for a longer message with a lower rate or a special rate for teachers?
2 Comments
CS
Good afternoon to you, Brenda! Thank you for your query. Yes, we actually do offer discount options to our beloved teacher and educator customers. Please...Read more
Can I organize my contacts in groups?
2 Comments
Official Response from DialMyCalls
Yes! Our contact management system lets you organize your contacts into different groups. This way if you need to send a message to only one or specific...Read more
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