Compare Designer vs Talkdesk

See this
comparison of Designer vs. Talkdesk
based on data from user reviews. Designer rates 4.8/5 stars with 5 reviews. Talkdesk rates 4.4/5 stars with 621 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Enterprise
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Professional
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Free Trial Unavailable
Free Trial Unavailable
Designer
Free Trial Unavailable
Talkdesk
Enterprise
Contact vendor
Professional
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Free Trial Unavailable

Ratings

Meets Requirements
Meets RequirementsNot enough data available
9.0
Ease of Use
Ease of UseNot enough data available
9.3
Ease of Setup
Ease of SetupNot enough data available
8.9
Ease of Admin
Ease of AdminNot enough data available
9.0
Quality of Support
Quality of SupportNot enough data available
8.8
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.1
Product Direction (% positive)
Product Direction (% positive)Not enough data available
8.6
Meets Requirements
Designer
Not enough data available
Talkdesk
9.0
Ease of Use
Designer
Not enough data available
Talkdesk
9.3
Ease of Setup
Designer
Not enough data available
Talkdesk
8.9
Ease of Admin
Designer
Not enough data available
Talkdesk
9.0
Quality of Support
Designer
Not enough data available
Talkdesk
8.8
Ease of Doing Business With
Designer
Not enough data available
Talkdesk
9.1
Product Direction (% positive)
Designer
Not enough data available
Talkdesk
8.6

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0%
19.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
0%
64.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
100.0%
15.8%
Designer
Small-Business
0%
Mid-Market
0%
Enterprise
100.0%
Talkdesk
Small-Business
19.8%
Mid-Market
64.4%
Enterprise
15.8%

Reviewers' Industry

 
Utilities
20.0%
Computer Software
9.8%
 
Retail
20.0%
Consumer Services
9.0%
 
Packaging and Containers
20.0%
E-Learning
7.7%
 
Information Technology and Services
20.0%
Information Technology and Services
5.2%
 
Financial Services
20.0%
Marketing and Advertising
5.0%
 
Other
0.0%
Other
63.3%
Designer
Utilities
20.0%
Retail
20.0%
Packaging and Containers
20.0%
Information Technology and Services
20.0%
Financial Services
20.0%
Other
0.0%
Talkdesk
Computer Software
9.8%
Consumer Services
9.0%
E-Learning
7.7%
Information Technology and Services
5.2%
Marketing and Advertising
5.0%
Other
63.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Thomas B.
Administrator

I like the ability to visualize the current state of our CMDB or Business Service, and then use that to plan out changes. By having the up to date information presented if there is a change that you are unaware of it will show up in your new design plans...

Ken W.
Administrator

Some people have a misconception that out-of-the-box solutions are somehow inferior to tools that require you to hire someone just to customize and administer them. They just haven't looked hard enough. Talkdesk has made my life running call centers easy. I...

Most Helpful Critical Review
Most Helpful Critical Review
Karen D.
Administrator in Oil & Energy

I don't dislike anything, however it would be useful to be able to use additional attributes in the shapes.

Industry Analyst / Tech Writer

Sales person would say yes to everything you ask them. But wouldn't actually follow through. He also didn't disclose a charge when we specifically asked them about every fee involved. Zero support once you paid for their service. Would not recommend. Go...

 
Designer
Most Helpful Favorable Review
Thomas B.
Administrator

I like the ability to visualize the current state of our CMDB or Business Service, and then use that to plan out changes. By having the up to date information presented if there is a change that you are unaware of it will show up in your new design plans...

Most Helpful Critical Review
Karen D.
Administrator in Oil & Energy

I don't dislike anything, however it would be useful to be able to use additional attributes in the shapes.

Talkdesk
Most Helpful Favorable Review
Ken W.
Administrator

Some people have a misconception that out-of-the-box solutions are somehow inferior to tools that require you to hire someone just to customize and administer them. They just haven't looked hard enough. Talkdesk has made my life running call centers easy. I...

Most Helpful Critical Review
Industry Analyst / Tech Writer

Sales person would say yes to everything you ask them. But wouldn't actually follow through. He also didn't disclose a charge when we specifically asked them about every fee involved. Zero support once you paid for their service. Would not recommend. Go...

Screenshots

 
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Videos

 No videos provided
Designer
No videos provided
Talkdesk

Downloads

Designer
No downloads provided
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