G2 reviewers report that Descartes MacroPoint excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Shippeo. Users appreciate the ability to track truckload shipments in real time, which is particularly beneficial for coordinating with shippers when delays occur.
Users say that Shippeo offers a user-friendly dashboard and seamless integrations, making it easy to track loads and provide visibility to customers. This feature has led to fewer calls and less stress for employees, enhancing overall customer satisfaction.
Reviewers mention that Descartes MacroPoint's ease of integration is a standout feature, with many users highlighting how it allows them to work with various carriers effortlessly, even those using different ELD providers. This flexibility is a significant advantage for companies with diverse logistics needs.
According to verified reviews, Shippeo shines in its support quality, with users noting that the support team responds quickly and effectively. This responsiveness is crucial for businesses that rely on timely assistance to resolve issues and maintain operational efficiency.
G2 reviewers highlight that while both products have similar star ratings, Descartes MacroPoint has a much larger volume of reviews, indicating a broader user base and more reliable feedback. This extensive user engagement suggests a well-established product that many companies trust for their supply chain visibility needs.
Users report that both platforms provide valuable features, but Descartes MacroPoint's recent interface updates and reporting capabilities have received positive feedback, making it a strong contender for those looking for enhanced analytics and user experience in their logistics operations.
Pricing
Entry-Level Pricing
Descartes MacroPoint
No pricing available
Shippeo
No pricing available
Free Trial
Descartes MacroPoint
No trial information available
Shippeo
No trial information available
Ratings
Meets Requirements
9.1
733
9.2
122
Ease of Use
9.2
752
9.6
126
Ease of Setup
9.1
505
9.1
91
Ease of Admin
9.1
224
9.4
68
Quality of Support
9.0
699
9.4
122
Has the product been a good partner in doing business?
Macropoint is a subscribed service, paid for by the issuing company (Carrier, Broker, 3PL, etc.) It is free to the carrier/driver utilizing the location...Read more
How can I link this GPS with driver that refuse to active it?
1 Comment
AC
You can let them know that the app will only keep a track of the location to where they're headed and once they get to the delivery address the app it self...Read more
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