G2 reviewers report that Descartes MacroPoint excels in overall user satisfaction, reflected in its higher G2 Score of 87.71 compared to FarEye's 72.17. Users appreciate the ability to track truckload shipments in real time, which is crucial for coordinating with shippers when delays occur.
According to verified reviews, both platforms are user-friendly, but FarEye stands out for its intuitive Sarathi dashboard, which allows users to manage alerts and customize reports easily. This feature has been highlighted by users as a significant advantage for daily operations.
Reviewers mention that Descartes MacroPoint offers robust integration capabilities, allowing users to track shipments from various carriers seamlessly. Users have noted that it is easy to see the location of trucks, even when different ELD providers are involved, enhancing operational efficiency.
Users say that while both products provide strong customer support, FarEye has received higher praise for its responsiveness and helpfulness. This has been a key factor for users who rely on timely assistance for their logistics needs.
Reviewers highlight that Descartes MacroPoint has a wealth of features, but some users feel that it could improve in areas like temperature alerts and order-level visibility, where FarEye has received notably higher ratings. This suggests that FarEye may be better suited for users with specific tracking needs.
According to recent feedback, both platforms have their strengths in ease of implementation, but FarEye is often noted for its quick setup process. Users appreciate how easily they can integrate FarEye into their existing systems, making it a favorable choice for businesses looking to minimize downtime.
Pricing
Entry-Level Pricing
Descartes MacroPoint
No pricing available
FarEye
No pricing available
Free Trial
Descartes MacroPoint
No trial information available
FarEye
No trial information available
Ratings
Meets Requirements
9.1
734
9.5
217
Ease of Use
9.2
753
9.6
220
Ease of Setup
9.1
506
9.5
132
Ease of Admin
9.1
224
8.2
33
Quality of Support
9.0
700
9.5
217
Has the product been a good partner in doing business?
Macropoint is a subscribed service, paid for by the issuing company (Carrier, Broker, 3PL, etc.) It is free to the carrier/driver utilizing the location...Read more
How can I link this GPS with driver that refuse to active it?
1 Comment
AC
You can let them know that the app will only keep a track of the location to where they're headed and once they get to the delivery address the app it self...Read more
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