# Descartes Customs & Compliance Suite vs SAP Global Trade Services Comparison --- ## AI Generated Summary - **G2 reviewers report** that SAP Global Trade Services excels in managing complex customs processes for both export and import, with users highlighting its ability to streamline legal and compliance screening for customers and vendors effectively. - **Users say** that Descartes Customs & Compliance Suite stands out for its user-friendly interface and efficient workflow automation, particularly in filling declarations and classifying products, which enhances overall productivity. - **According to verified reviews** , SAP Global Trade Services is praised for its automated compliance checks that help identify potential issues before shipments move, significantly reducing risks associated with restricted parties and missing documentation. - **Reviewers mention** that Descartes Customs & Compliance Suite offers high integration capacity with existing systems, making it easier for businesses to adapt the software into their current workflows, which is a notable advantage for small businesses. - **G2 reviewers highlight** that while SAP Global Trade Services has a strong focus on compliance and risk management, some users find it challenging to configure the software to match their specific workflow needs, indicating a potential area for improvement. - **Users appreciate** the overall support quality from Descartes Customs & Compliance Suite, with many noting that the responsive customer service enhances their experience, although SAP Global Trade Services also receives commendations for its support capabilities. | | Descartes Customs & Compliance Suite | SAP Global Trade Services | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | | **Total Reviews** | 102 | 58 | | **Largest Market Segment** | Small-Business (75.8% of reviews) | Mid-Market (46.8% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Descartes Customs & Compliance Suite Pros: - Ease of Use (10 reviews) - Customer Support (7 reviews) Cons: - Slow Performance (2 reviews) - Customization Issues (1 reviews) ### SAP Global Trade Services **Not enough data** --- ## Ratings Comparison | Rating | Descartes Customs & Compliance Suite | SAP Global Trade Services | |---|---|---| | **Meets Requirements** | 8.8 (84 reviews) | 8.8 (38 reviews) | | **Ease of Use** | 8.7 (87 reviews) | 7.6 (39 reviews) | | **Ease of Setup** | 8.7 (73 reviews) | 7.7 (25 reviews) | | **Ease of Admin** | 8.2 (20 reviews) | 8.8 (8 reviews) | | **Quality of Support** | 8.6 (79 reviews) | 8.3 (34 reviews) | | **Has the product been a good partner in doing business?** | 9.2 (19 reviews) | 8.8 (8 reviews) | | **Product Direction (% positive)** | 9.3 (87 reviews) | 8.2 (39 reviews) | --- ## Pricing ### Descartes Customs & Compliance Suite #### Entry-Level Pricing No pricing available #### Free Trial No information available ### SAP Global Trade Services #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Global Trade Management | Product | Score | Reviews | |---|---|---| | **Descartes Customs & Compliance Suite** | 8.0/10 | 78 | | **SAP Global Trade Services** | 8.5/10 | 37 | #### Import/Export | Feature | Descartes Customs & Compliance Suite | SAP Global Trade Services | |---|---|---| | **Workflows** | 8.4 (60 reviews) | 9.0 (22 reviews) | | **Documents** | 8.6 (59 reviews) | 8.6 (25 reviews) | | **Sourcing** | 7.4 (48 reviews) | 8.7 (21 reviews) | | **Costs** | 7.6 (49 reviews) | 7.8 (23 reviews) | #### Global Trade Management | Feature | Descartes Customs & Compliance Suite | SAP Global Trade Services | |---|---|---| | **Visibility** | 7.5 (53 reviews) | 8.6 (23 reviews) | | **Compliance** | 8.6 (64 reviews) | 8.8 (32 reviews) | | **Risk** | 7.8 (49 reviews) | 8.3 (29 reviews) | ### Trade Compliance | Product | Score | Reviews | |---|---|---| | **Descartes Customs & Compliance Suite** | N/A | N/A | | **SAP Global Trade Services** | N/A | N/A | #### Risk Management - Trade Compliance | Feature | Descartes Customs & Compliance Suite | SAP Global Trade Services | |---|---|---| | **Operational Risk** | Not enough data | Not enough data | | **Assessments** | Not enough data | Not enough data | | **Supplier Evaluation** | Not enough data | Not enough data | #### Compliance - Trade Compliance | Feature | Descartes Customs & Compliance Suite | SAP Global Trade Services | |---|---|---| | **Standards & Regulations** | Not enough data | Not enough data | #### Supplier Information - Trade Compliance | Feature | Descartes Customs & Compliance Suite | SAP Global Trade Services | |---|---|---| | **Qualifications** | Not enough data | Not enough data | | **Profiles** | Not enough data | Not enough data | #### Management - Trade Compliance | Feature | Descartes Customs & Compliance Suite | SAP Global Trade Services | |---|---|---| | **Documents** | Not enough data | Not enough data | | **Approval** | Not enough data | Not enough data | #### Generative AI - Trade Compliance | Feature | Descartes Customs & Compliance Suite | SAP Global Trade Services | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | | **AI Image-to-Text** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Global Trade Management Software](https://www.g2.com/categories/global-trade-management) **Unique to Descartes Customs & Compliance Suite (1):** [ Trade Compliance](https://www.g2.com/categories/trade-compliance) --- ## Reviewer Demographics ### By Company Size | Segment | Descartes Customs & Compliance Suite | SAP Global Trade Services | |---|---|---| | **Small-Business** | 75.8% | 29.8% | | **Mid-Market** | 15.8% | 46.8% | | **Enterprise** | 8.4% | 23.4% | ### By Industry #### Descartes Customs & Compliance Suite - **Logistics and Supply Chain:** 31.8% - **Import and Export:** 20.5% - **Transportation/Trucking/Railroad:** 6.8% - **Consulting:** 5.7% - **Manufacturing:** 4.5% - **Airlines/Aviation:** 3.4% - **Consumer Electronics:** 2.3% - **Electrical/Electronic Manufacturing:** 2.3% - **Food & Beverages:** 2.3% - **Information Technology and Services:** 2.3% - **Other:** 18.2% #### SAP Global Trade Services - **Logistics and Supply Chain:** 14.6% - **Consumer Services:** 9.8% - **Automotive:** 7.3% - **Accounting:** 4.9% - **Business Supplies and Equipment:** 4.9% - **Computer Software:** 4.9% - **Consumer Goods:** 4.9% - **Information Technology and Services:** 4.9% - **Manufacturing:** 4.9% - **Venture Capital & Private Equity:** 2.4% - **Other:** 36.6% --- ## Alternatives ### Alternatives to Descartes Customs & Compliance Suite - [ImportYeti](https://www.g2.com/products/importyeti/reviews) — 4.9/5 stars (378 reviews) - [PartnerLinQ](https://www.g2.com/products/partnerlinq/reviews) — 4.6/5 stars (80 reviews) - [Market Inside](https://www.g2.com/products/market-inside/reviews) — 4.4/5 stars (49 reviews) - [TradeInt](https://www.g2.com/products/tradeint/reviews) — 4.9/5 stars (47 reviews) - [Zonos](https://www.g2.com/products/zonos/reviews) — 4.8/5 stars (47 reviews) - [ImportKey](https://www.g2.com/products/importkey/reviews) — 4.2/5 stars (46 reviews) - [Bamboo Rose TotalPLM](https://www.g2.com/products/bamboo-rose-totalplm/reviews) — 4.1/5 stars (39 reviews) - [Trade Intelligence Global](https://www.g2.com/products/trade-intelligence-global/reviews) — 5.0/5 stars (22 reviews) - [TradeData.Pro](https://www.g2.com/products/tradedata-pro/reviews) — 4.8/5 stars (21 reviews) - [Evotix](https://www.g2.com/products/evotix/reviews) — 3.9/5 stars (21 reviews) ### Alternatives to SAP Global Trade Services - [ImportYeti](https://www.g2.com/products/importyeti/reviews) — 4.9/5 stars (378 reviews) - [Descartes Datamyne](https://www.g2.com/products/descartes-datamyne/reviews) — 4.5/5 stars (186 reviews) - [Oracle Global Trade Management Cloud](https://www.g2.com/products/oracle-global-trade-management-cloud/reviews) — 4.2/5 stars (16 reviews) - [PartnerLinQ](https://www.g2.com/products/partnerlinq/reviews) — 4.6/5 stars (80 reviews) - [Market Inside](https://www.g2.com/products/market-inside/reviews) — 4.4/5 stars (49 reviews) - [Zonos](https://www.g2.com/products/zonos/reviews) — 4.8/5 stars (47 reviews) - [TradeInt](https://www.g2.com/products/tradeint/reviews) — 4.9/5 stars (47 reviews) - [ImportKey](https://www.g2.com/products/importkey/reviews) — 4.2/5 stars (46 reviews) - [Bamboo Rose TotalPLM](https://www.g2.com/products/bamboo-rose-totalplm/reviews) — 4.1/5 stars (39 reviews) - [E2Open Global Trade Application Suite](https://www.g2.com/products/e2open-global-trade-application-suite/reviews) — 4.6/5 stars (5 reviews) --- ## Top Discussions ### Descartes Customs & Compliance Suite No discussions available for this product. ### SAP Global Trade Services No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/descartes-customs-compliance-suite-vs-sap-global-trade-services)