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Compare DERDACK Enterprise Alert and PagerDuty 
Featured Products
At a Glance
Market Segments
Enterprise (62.2% of reviews)
Mid-Market (43.3% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 5 Users Per Month
DERDACK Enterprise Alert
Star Rating
(49)4.8 out of 5
Market Segments
Enterprise (62.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about DERDACK Enterprise AlertPagerDuty
Star Rating
(916)4.5 out of 5
Market Segments
Mid-Market (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 5 Users Per Month
Free Trial is available
Browse all 4 pricing plansDERDACK Enterprise Alert vs PagerDuty
When assessing the two solutions, reviewers found DERDACK Enterprise Alert easier to use, set up, and administer. Reviewers also preferred doing business with DERDACK Enterprise Alert overall.
- Reviewers felt that DERDACK Enterprise Alert meets the needs of their business better than PagerDuty.
- When comparing quality of ongoing product support, reviewers felt that DERDACK Enterprise Alert is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of DERDACK Enterprise Alert over PagerDuty.
Pricing
Entry-Level Pricing
DERDACK Enterprise Alert
No pricing availablePagerDuty
Free
Free Trial
5 Users Per Month
Start with on-call and incident response for small teams.
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
Free Trial
DERDACK Enterprise Alert
Free Trial is available
PagerDuty
Free Trial is available
Ratings
Meets Requirements
9.3
38
9.1
789
Ease of Use
9.1
38
8.6
796
Ease of Setup
8.8
32
8.3
422
Ease of Admin
9.0
33
8.5
409
Quality of Support
9.6
38
8.9
600
Has the product been a good partner in doing business?
9.8
34
8.9
347
Product Direction (% positive)
10.0
34
8.4
786
Features by Category
Automation
Not enough data
9.7
49
Not enough data
9.6
49
Not enough data
9.5
47
Administration
Not enough data
9.8
49
Not enough data
9.6
49
Not enough data
9.7
49
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
9.8
47
Functionality
Not enough data
9.6
48
Not enough data
9.6
48
Not enough data
9.6
47
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.2
151
|
Verified
10.0
5
|
Verified
9.5
168
|
Verified
Not enough data
9.2
157
|
Verified
Not enough data
7.8
15
Management Tools
Not enough data
9.2
155
|
Verified
Not enough data
9.1
183
Not enough data
9.0
173
|
Verified
Generative AI
Not enough data
8.0
42
Not enough data
8.1
42
Agentic AI - Incident Management
Not enough data
7.6
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.3
9
Functionality
Not enough data
9.7
34
Not enough data
9.5
34
Not enough data
9.7
35
Issue Resolution
Not enough data
9.6
35
Not enough data
9.6
34
Not enough data
9.8
35
Management
Not enough data
9.6
36
Not enough data
9.7
36
Not enough data
9.6
36
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
9.6
41
Not enough data
9.6
41
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.5
28
Agentic AI - IT Alerting
Not enough data
7.9
7
Not enough data
7.4
7
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Automation Support - Runbook Automation
Not enough data
9.0
8
Not enough data
8.3
7
Not enough data
7.3
8
Not enough data
8.6
7
Error Management - Runbook Automation
Not enough data
8.6
6
Not enough data
7.6
7
Not enough data
7.9
7
Customization - Runbook Automation
Not enough data
7.5
6
Not enough data
8.1
6
Not enough data
8.9
6
Compliance and Reporting - Runbook Automation
Not enough data
8.6
6
Not enough data
8.1
7
Not enough data
8.1
7
Performance - Runbook Automation
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
8.3
6
Agentic AI - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
8.7
14
Not enough data
8.8
10
Not enough data
8.1
6
Not enough data
7.4
7
Not enough data
Records
9.3
15
Not enough data
8.6
15
Not enough data
8.5
11
Not enough data
Management
9.6
17
Not enough data
8.9
12
Not enough data
9.2
14
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
DERDACK Enterprise Alert and PagerDuty are categorized as Incident Management and IT Alerting
Unique Categories
DERDACK Enterprise Alert is categorized as Incident Response
PagerDuty is categorized as AIOps Platforms, ServiceNow Store Apps, Workload Automation, and Runbook Automation
Reviews
Reviewers' Company Size
DERDACK Enterprise Alert
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PagerDuty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.2%
Oil & Energy
8.9%
Transportation/Trucking/Railroad
6.7%
Government Administration
6.7%
Automotive
6.7%
Other
48.9%
Information Technology and Services
22.6%
Computer Software
21.4%
Financial Services
5.6%
Internet
5.4%
Retail
3.7%
Other
41.3%
Alternatives
Discussions
What is the delivery model of Enterprise Alert® (on-premise, SaaS or hosted service)?
1 Comment
Official Response from DERDACK Enterprise Alert
Enterprise Alert is available as on-premise/private cloud software. It is also available on the Microsoft Azure Marketplace. This way it holds the best value...Read more
How do you integrate with 3rd party products, e.g. IT monitoring?
1 Comment
Official Response from DERDACK Enterprise Alert
Unlike many basic notification products which for instant use a POP3 mailbox to process critical events, Enterprise Alert integrates with 3rd party...Read more
Does the product support high-availability scenarios?
1 Comment
Official Response from DERDACK Enterprise Alert
Yes, Enterprise Alert supports a high-availability deployments and provides a variety of related features like clustering & failover, geo-redundancy,...Read more
What is PagerDuty used for?
2 Comments
AR
As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT...Read more
How can we do better?
1 Comment
CC
Hi Subhash,
I've passed your question over to our Client Services team. They should be reaching to you via email shortly.
Read more
How much does PagerDuty cost?
1 Comment
GO
This really depends on what you need from Pagerduty and how many users need those features.Read more
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