Link copied to clipboard

# DERDACK Enterprise Alert vs Opsgenie Comparison - What are their main differences?

Share
[
Export
](/compare/derdack-enterprise-alert/opsgenie/export.csv)

DERDACK Enterprise AlertOpsgenie[+ Add Product](#)

Reviews

**DERDACK Enterprise Alert** [

4.8/5(49)

](https://www.g2.com/products/derdack-enterprise-alert/reviews#reviews)

**Opsgenie** [

4.2/5(53)

](https://www.g2.com/products/opsgenie/reviews#reviews)

Pricing

**DERDACK Enterprise Alert**
Free Trial

No pricing available

**Opsgenie**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**DERDACK Enterprise Alert**
3 months

Based on 8 responses

**Opsgenie**
2 monthsFaster

Based on 6 responses

Return on Investment

**DERDACK Enterprise Alert**
Not enough reviews yet

**Opsgenie**
22 months

Based on 7 responses

Perceived Cost

**DERDACK Enterprise Alert**
$$$$$

**Opsgenie**
$$$$$

Average Discount

**DERDACK Enterprise Alert**
Not enough reviews yet

**Opsgenie**
16%

Pros & Cons

**DERDACK Enterprise Alert**
[
Alerting System (2)
](https://www.g2.com/products/derdack-enterprise-alert/reviews?filters%5Bsentiment_snippet%5D=2506727&qs=pros-and-cons#reviews)[
Customer Support (2)
](https://www.g2.com/products/derdack-enterprise-alert/reviews?filters%5Bsentiment_snippet%5D=2506689&qs=pros-and-cons#reviews)[
Outdated Interface (1)
](https://www.g2.com/products/derdack-enterprise-alert/reviews?filters%5Bsentiment_snippet%5D=2506718&qs=pros-and-cons#reviews)

**Opsgenie**
[
Alerting System (1)
](https://www.g2.com/products/opsgenie/reviews?filters%5Bsentiment_snippet%5D=1997369&qs=pros-and-cons#reviews)[
Alert Management (1)
](https://www.g2.com/products/opsgenie/reviews?filters%5Bsentiment_snippet%5D=1367432&qs=pros-and-cons#reviews)[
Learning Curve (1)
](https://www.g2.com/products/opsgenie/reviews?filters%5Bsentiment_snippet%5D=2417060&qs=pros-and-cons#reviews)[
Steep Learning Curve (1)
](https://www.g2.com/products/opsgenie/reviews?filters%5Bsentiment_snippet%5D=2417063&qs=pros-and-cons#reviews)

Integrations

**DERDACK Enterprise Alert**
Not enough data

**Opsgenie**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aebfa0060e4d177ff850535a1cd26ec3/google-stackdriver-incident-response-and-management.jpg "Product Avatar Image")

Google Stackdriver Incident...

](https://www.g2.com/products/google-stackdriver-incident-response-and-management/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1af93b9b76cef2168c54033742775395/graylog.jpg "Product Avatar Image")

Graylog

](https://www.g2.com/products/graylog/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3cecc020d942c031e70c10e105559fcd/librenms.png "Product Avatar Image")

LibreNMS

](https://www.g2.com/products/librenms/reviews)[
View all
](https://www.g2.com/products/opsgenie/integrations)

Screenshots

**DERDACK Enterprise Alert**
 ![DERDACK Enterprise Alert screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/71419/expirable-direct-uploads_2F681e8a33-4923-4978-965b-cd286f1a14c4_2FEA2017_KeyVisual_Slider.jpg)

**Opsgenie**
 ![Opsgenie screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/115335/Screen-Shot-2019-08-29-at-1.38.15-PM.png)

Ratings

Meets Requirements

**DERDACK Enterprise Alert**

9.3

9.338

**Opsgenie**

8.8

8.841

Ease of Use

**DERDACK Enterprise Alert**

9.1

9.138

**Opsgenie**

8.4

8.441

Ease of Setup

**DERDACK Enterprise Alert**

8.8

8.832

**Opsgenie**

8.2

8.225

Ease of Admin

**DERDACK Enterprise Alert**

9.0

9.033

**Opsgenie**

8.6

8.623

Quality of Support

**DERDACK Enterprise Alert**

9.6

9.638

**Opsgenie**

8.5

8.531

Has the product been a good partner in doing business?

**DERDACK Enterprise Alert**

9.8

9.834

**Opsgenie**

8.6

8.622

Product Direction (% positive)

**DERDACK Enterprise Alert**

10.0

10.034

**Opsgenie**

9.1

9.138

Features

Incident Management[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

10.0

6

8.5

33

Monitoring

Timely Alerts

10.0(won by 0.8)

5

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

9.2

31

|

Verified

Constant Monitoring

Not enough data

9.3(won by default)

29

|

Verified

TIcket Accuracy

Not enough data

8.8(won by default)

29

|

Verified

AI Monitoring

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Management Tools

Ticket Assignment

Not enough data

8.9(won by default)

28

|

Verified

Standardization

Not enough data

8.7(won by default)

29

|

Verified

Lifecycle Visualization

Not enough data

8.5(won by default)

25

|

Verified

Generative AI

AI Text Generation

Not enough data

7.3(won by default)

5

AI Text Summarization

Not enough data

7.0(won by default)

5

Generative AI

Not enough data

Not enough data

Agentic AI - Incident Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Alerts/Notifications

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Safety Incident Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

OSHA Compliance

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Communications Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

IT Incident Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Incident Reporting

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

On Call Scheduling

Not enough data

Not enough data

Investigation Management

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Show 1 feature category with incomplete data

IT Alerting[Hide 8 FeaturesShow 8 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

Agentic AI - IT Alerting

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![DERDACK Enterprise Alert](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6de7dc4f292481446b88e5441fdbdaf5/derdack-enterprise-alert.png "DERDACK Enterprise Alert")](https://www.g2.com/products/derdack-enterprise-alert/reviews)

DERDACK Enterprise Alert

Small-Business(50 or fewer emp.)

8.9%

Mid-Market(51-1000 emp.)

28.9%

Enterprise(\> 1000 emp.)

62.2%

[![Opsgenie](https://images.g2crowd.com/uploads/product/hd_favicon/1541181470/opsgenie.svg "Opsgenie")](https://www.g2.com/products/opsgenie/reviews)

Opsgenie

Small-Business(50 or fewer emp.)

28.3%

Mid-Market(51-1000 emp.)

54.7%

Enterprise(\> 1000 emp.)

17.0%

Small-Business

(50 or fewer emp.)

8.9%

28.3%

Mid-Market

(51-1000 emp.)

28.9%

54.7%

Enterprise

(\> 1000 emp.)

62.2%

17.0%

Reviewers' Industry

[![DERDACK Enterprise Alert](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6de7dc4f292481446b88e5441fdbdaf5/derdack-enterprise-alert.png "DERDACK Enterprise Alert")](https://www.g2.com/products/derdack-enterprise-alert/reviews)
DERDACK Enterprise Alert

Information Technology and Services

22.2%

Oil & Energy

8.9%

Automotive

6.7%

Government Administration

6.7%

Transportation/Trucking/Railroad

6.7%

Other

48.9%

[![Opsgenie](https://images.g2crowd.com/uploads/product/hd_favicon/1541181470/opsgenie.svg "Opsgenie")](https://www.g2.com/products/opsgenie/reviews)
Opsgenie

Computer Software

25.0%

Information Technology and Services

17.3%

Telecommunications

11.5%

Retail

7.7%

Computer & Network Security

5.8%

Other

32.7%

Alternatives

**DERDACK Enterprise Alert Alternatives**

 ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty")

[
PagerDuty
](/products/pagerduty/reviews)

 ![xMatters](https://images.g2crowd.com/uploads/product/hd_favicon/103f1ffdbe158913c7f6599b09784512/xmatters.svg "xMatters")

[
xMatters
](/products/xmatters/reviews)

 ![SolarWinds Service Desk](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-service-desk.svg "SolarWinds Service Desk")

[
SolarWinds Service Desk
](/products/solarwinds-service-desk/reviews)

 ![ServiceNow IT Service Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-service-management.svg "ServiceNow IT Service Management")

[
ServiceNow IT Service...
](/products/servicenow-it-service-management/reviews)

**Opsgenie Alternatives**

 ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty")

[
PagerDuty
](/products/pagerduty/reviews)

 ![xMatters](https://images.g2crowd.com/uploads/product/hd_favicon/103f1ffdbe158913c7f6599b09784512/xmatters.svg "xMatters")

[
xMatters
](/products/xmatters/reviews)

 ![SolarWinds IT Incident Response (Squadcast)](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-it-incident-response-squadcast.svg "SolarWinds IT Incident Response (Squadcast)")

[
SolarWinds IT Incident...
](/products/solarwinds-it-incident-response-squadcast/reviews)

 ![Splunk On-Call](https://images.g2crowd.com/uploads/product/hd_favicon/b92838221b8df42dd6b5bb09c9f8ff55/splunk-on-call.svg "Splunk On-Call")

[
Splunk On-Call
](/products/splunk-on-call/reviews)

## DERDACK Enterprise Alert vs Opsgenie

When assessing the two solutions, reviewers found DERDACK Enterprise Alert easier to use, set up, and administer. Reviewers also preferred doing business with DERDACK Enterprise Alert overall.

- Reviewers felt that DERDACK Enterprise Alert meets the needs of their business better than Opsgenie.
- When comparing quality of ongoing product support, reviewers felt that DERDACK Enterprise Alert is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of DERDACK Enterprise Alert over Opsgenie.