Compare DERDACK Enterprise Alert and NinjaOne 
At a Glance
Market Segments
Enterprise (62.2% of reviews)
Mid-Market (49.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
DERDACK Enterprise Alert
Star Rating
(49)4.8 out of 5
Market Segments
Enterprise (62.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about DERDACK Enterprise AlertNinjaOne
Star Rating
(4,295)4.7 out of 5
Market Segments
Mid-Market (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in user experience, with many praising its wide feature set and ease of use. Users appreciate the ability to easily generate usage reports for project meetings, making it a valuable tool for asset management.
- Users say that DERDACK Enterprise Alert stands out for its robust alerting capabilities and strong customer support. Reviewers highlight the team's quick assistance and ability to tailor the product to specific needs, which enhances the overall user experience.
- According to verified reviews, NinjaOne has a significantly higher G2 Score, indicating greater overall satisfaction among users. This is reflected in the positive feedback about its intuitive setup process and the ability to run scripts without needing to log onto endpoints.
- Reviewers mention that while DERDACK Enterprise Alert offers customizable alerting policies, it has fewer recent reviews compared to NinjaOne, which may suggest a less active user base or slower adoption of new features in recent months.
- Users highlight that NinjaOne's implementation process is quick and straightforward, with many noting the ease of installation on client endpoints. This contrasts with some users' experiences with DERDACK, where the integration into hybrid monitoring environments can be more complex.
- G2 reviewers indicate that while both products have high ratings for ease of use, NinjaOne's consistent updates and feature enhancements keep it competitive, whereas DERDACK's focus on customer feedback helps it adapt but may not match the pace of innovation seen in NinjaOne.
Pricing
Entry-Level Pricing
DERDACK Enterprise Alert
No pricing availableNinjaOne
No pricing availableFree Trial
DERDACK Enterprise Alert
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
9.3
38
9.0
4,083
Ease of Use
9.1
38
9.1
4,125
Ease of Setup
8.8
32
9.1
3,875
Ease of Admin
9.0
33
9.1
3,085
Quality of Support
9.6
38
9.1
3,914
Has the product been a good partner in doing business?
9.8
34
9.4
3,018
Product Direction (% positive)
10.0
34
9.7
3,955
Features by Category
Administration
Not enough data
8.2
676
Not enough data
8.8
723
Not enough data
8.3
721
Service Desk
Not enough data
8.1
716
Not enough data
7.9
667
Not enough data
7.7
643
Management
Not enough data
8.3
638
Not enough data
9.0
642
Not enough data
8.7
615
Not enough data
8.8
616
Not enough data
8.4
590
Functionality
Not enough data
7.6
640
Not enough data
8.5
625
Not enough data
8.9
669
Not enough data
9.0
685
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
7.0
177
Not enough data
6.8
173
Not enough data
6.9
170
Not enough data
6.8
173
Not enough data
6.7
171
Not enough data
6.8
170
Not enough data
6.8
169
Compatibility
Not enough data
8.9
367
Not enough data
8.2
306
Not enough data
8.5
329
Not enough data
8.3
288
Management
Not enough data
Feature Not Available
Not enough data
8.4
305
Not enough data
8.7
303
Not enough data
8.9
345
Not enough data
9.2
365
Compliance
Not enough data
8.8
302
Not enough data
8.4
285
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.4
67
Not enough data
7.3
66
Not enough data
7.7
66
Not enough data
7.4
64
Not enough data
7.3
64
Not enough data
7.5
65
Functionality
Not enough data
8.3
92
Not enough data
8.7
349
Not enough data
9.0
389
Not enough data
8.6
355
Not enough data
Feature Not Available
Compatibility
Not enough data
Feature Not Available
Not enough data
8.6
357
Not enough data
8.3
331
Management
Not enough data
8.2
334
Not enough data
8.8
340
Not enough data
8.8
337
Agentic AI - Online Backup
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
2519
|
Verified
Not enough data
8.9
679
Not enough data
8.2
469
Monitoring and Management
Not enough data
9.4
2443
|
Verified
Not enough data
8.5
1940
Not enough data
8.7
2135
|
Verified
Not enough data
9.1
2456
|
Verified
Not enough data
8.5
530
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
507
Service Management
Not enough data
9.2
2337
|
Verified
Not enough data
8.1
471
Not enough data
7.6
572
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.5
525
Not enough data
7.0
468
Not enough data
7.3
480
Not enough data
6.9
459
Not enough data
6.9
456
Not enough data
7.0
464
Not enough data
7.1
460
Scope
Not enough data
8.7
428
Not enough data
8.9
454
Security
Not enough data
8.5
448
Not enough data
8.3
408
Not enough data
7.4
390
Management
Not enough data
8.9
431
Not enough data
8.7
431
Not enough data
8.7
414
Not enough data
8.7
413
Not enough data
7.8
374
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.3
171
Not enough data
7.1
169
Not enough data
7.3
170
Not enough data
7.2
167
Not enough data
7.0
165
Not enough data
7.2
169
Not enough data
7.2
170
Functionality
Not enough data
8.8
701
Not enough data
9.0
735
Not enough data
8.1
617
Not enough data
8.8
615
Monitoring - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
282
Management
Not enough data
8.3
572
Not enough data
8.2
586
Not enough data
7.6
539
Analytics - Network Monitoring
Not enough data
Feature Not Available
Not enough data
6.9
239
Security - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Network Performance - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
AI Automation - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring
Not enough data
9.3
571
|
Verified
10.0
5
|
Verified
9.2
569
|
Verified
Not enough data
8.5
511
|
Verified
Not enough data
7.2
200
Management Tools
Not enough data
8.3
504
Not enough data
8.7
515
|
Verified
Not enough data
8.5
489
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.6
99
Not enough data
7.5
97
Not enough data
7.8
96
Not enough data
7.3
95
Not enough data
7.2
95
Not enough data
7.3
94
Not enough data
7.5
93
Asset Inventory
Not enough data
9.0
1192
Not enough data
8.9
1168
Not enough data
7.7
1025
Not enough data
7.4
294
Not enough data
8.2
1070
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.5
241
Not enough data
7.3
227
Not enough data
7.4
224
Not enough data
7.2
222
Not enough data
7.1
218
Not enough data
7.1
224
Not enough data
7.1
222
Management
Not enough data
9.1
1159
Not enough data
8.7
1049
Not enough data
8.1
1008
Not enough data
8.2
1072
Administration
Not enough data
9.2
1733
Not enough data
8.7
1615
Not enough data
7.8
1421
Not enough data
9.2
1741
Not enough data
8.9
1534
Not enough data
8.8
1597
Maintenance
Not enough data
9.2
1752
Not enough data
7.7
1335
Communication
Not enough data
8.0
1433
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1303
Security
Not enough data
8.3
1356
Not enough data
8.4
1392
Device Support
Not enough data
7.6
1364
Not enough data
8.4
1467
Not enough data
8.4
1438
Performance
Not enough data
8.2
1540
Functionality
Not enough data
8.9
334
Not enough data
7.9
296
Not enough data
8.1
298
Not enough data
8.6
322
Performance
Not enough data
8.8
321
Not enough data
8.6
308
Not enough data
Feature Not Available
Not enough data
8.6
309
Agentic AI - PC Backup
Not enough data
7.2
92
Not enough data
7.2
91
Not enough data
6.9
89
Not enough data
7.1
90
Generative AI
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
Not enough data
8.4
223
Not enough data
8.4
222
Not enough data
8.8
224
Operations - IT Documentation
Not enough data
8.4
225
Not enough data
8.9
239
Not enough data
8.4
227
Generative AI - Autonomous Endpoint Management
Not enough data
7.2
67
Not enough data
7.4
70
Not enough data
7.4
68
Monitoring and Management - Autonomous Endpoint Management
Not enough data
9.0
129
Not enough data
8.2
77
Not enough data
8.1
79
Not enough data
9.1
116
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.6
465
Operating System
Not enough data
9.3
638
Not enough data
8.2
584
Not enough data
8.5
554
Management
Not enough data
8.7
571
Not enough data
8.4
501
Not enough data
8.4
498
Not enough data
8.3
492
Not enough data
8.5
509
Security
Not enough data
8.6
507
Not enough data
8.7
520
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.8
150
Not enough data
7.6
143
Not enough data
7.8
147
Not enough data
7.7
143
Not enough data
7.7
139
Not enough data
7.7
145
Not enough data
7.7
142
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.2
777
Platform
Not enough data
7.9
722
Not enough data
9.2
917
Not enough data
8.3
699
Not enough data
8.6
790
Not enough data
8.4
746
Security
Not enough data
8.8
810
Not enough data
9.2
922
Not enough data
7.7
690
Not enough data
8.8
753
Not enough data
8.2
706
Agentic AI - Enterprise IT Management
Not enough data
7.6
175
Not enough data
7.3
157
Not enough data
7.4
161
Not enough data
7.0
155
Not enough data
7.0
153
Not enough data
7.1
158
Not enough data
7.0
154
Categories
Categories
Shared Categories
DERDACK Enterprise Alert and NinjaOne are categorized as Incident Management
Unique Categories
DERDACK Enterprise Alert is categorized as IT Alerting
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
DERDACK Enterprise Alert
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.2%
Oil & Energy
8.9%
Automotive
6.7%
Government Administration
6.7%
Transportation/Trucking/Railroad
6.7%
Other
48.9%
Information Technology and Services
26.9%
Computer & Network Security
13.5%
Hospital & Health Care
4.0%
Manufacturing
3.5%
Computer Software
2.8%
Other
49.3%
Alternatives
Discussions
What benefits do you have with Enterprise Alert?
1 Comment
MD
Thanks for your question, Peter. Business benefits are classic - reliable incident response, reduced downtime of critical systems, faster resolution,...Read more
Can Enterprise Alert® run in a virtualized environment?
1 Comment
Official Response from DERDACK Enterprise Alert
Yes, absolutely. Most of our customers run it on virtual machines.Read more
How long does it take to deploy the product?
1 Comment
Official Response from DERDACK Enterprise Alert
Very basic deployments take 2-4 hours net, more sophisticated setups with multiple system and communication integration can take up to a couple of days. Full...Read more
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
TF
All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed...Read more
What is NinjaOne (formerly NinjaRMM) used for?
2 Comments
RS
It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard.Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
IJ
Yes it is, it’s very innovative and their team is always working towards improving their softwareRead more
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