G2 reviewers report that Deputy excels in user experience, with many users praising its intuitive interface that simplifies tasks like clocking in and out, tracking shifts, and managing time off requests. In contrast, while Paychex offers a clean interface, some users find it less user-friendly for day-to-day operations.
Users say that Deputy's implementation process is smooth and quick, making it easy for businesses to get started. Paychex, however, has received feedback indicating that its setup can be more complex, with users needing assistance to navigate initial configurations.
Reviewers mention that Deputy provides excellent support, with many highlighting the responsiveness and helpfulness of the customer service team. Paychex, while offering dedicated account representatives, has received mixed reviews regarding the quality of support, with some users feeling less satisfied with response times.
According to verified reviews, Deputy stands out for its robust time tracking features, with users appreciating the ease of completing timesheets and managing schedules. Paychex, while functional, has been noted to have limitations in these areas, with some users expressing frustration over tracking and reporting capabilities.
G2 reviewers highlight that Deputy's mobile capabilities are a significant advantage, allowing users to manage their schedules and timesheets on the go. Paychex's mobile support, while present, does not receive the same level of praise, with users indicating it could be improved.
Users report that Deputy's pricing structure is clear and accessible, starting at $4.50, which many find appealing for small businesses. In contrast, Paychex's pricing model requires potential customers to contact the vendor for details, which can be a barrier for some users looking for transparency.
Pricing
Entry-Level Pricing
Deputy
Lite
$5.00
1 User Per Month
Everything you need to get started with scheduling and time tracking
Deputy’s workforce management platform includes best-in-class employee scheduling, streamlined hiring and onboarding, time and attendance tracking, team...Read more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
How can we get more training on reporting? Or custom reporting
2 Comments
NO
There are tutorials in the portal as well as you were assigned a dedicated specialist. either should be able to assist your in making custom reports.Read more
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