G2 reviewers report that Gusto excels in providing a user-friendly experience, with many users appreciating its simplicity and organized pathways for managing payroll and HR tasks. One user noted, "I primarily use Gusto to run payroll, onboard and offboard employees, track benefits, and stay compliant with tax agencies."
Users say that Deputy is intuitive and easy to navigate, requiring minimal training for effective usage. This is particularly beneficial for businesses looking for a straightforward solution to manage employee timecards, as highlighted by a user who mentioned, "It is easy to manage my employee's timecards on a daily basis."
According to verified reviews, Gusto's implementation process is praised for its quick setup, with users noting that it is "simple to use" and "always fast with updates/emails." This efficiency can be a significant advantage for small businesses needing to get up and running quickly.
Reviewers mention that while both platforms offer solid support, Gusto's overall quality and satisfaction metrics are notably higher, reflecting a more robust user experience. Users appreciate the reasonable pricing and great referral program, which adds extra value to their service.
G2 reviewers highlight that Deputy, while effective for time management, may not match the comprehensive HR capabilities of Gusto. Users have expressed a desire for more features that align with broader HR needs, indicating that Gusto's offerings are more suited for businesses looking for an all-in-one solution.
Users report that Gusto's focus on small businesses is evident, with 84.1% of reviews coming from this segment, suggesting that it is tailored to meet the specific needs of smaller organizations. In contrast, Deputy has a lower percentage of small business users, which may indicate a broader focus that could dilute its effectiveness for this market.
Pricing
Entry-Level Pricing
Deputy
Lite
$5.00
1 User Per Month
Everything you need to get started with scheduling and time tracking
Deputy’s workforce management platform includes best-in-class employee scheduling, streamlined hiring and onboarding, time and attendance tracking, team...Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.