# Dentrix vs Dentrix Ascend Comparison

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## Frequently Asked Questions

### What is the difference between Dentrix vs Dentrix Ascend?

Dentrix and Dentrix Ascend differ most clearly in their deployment model and reviewer satisfaction, with Dentrix Ascend earning higher scores for ease of use, setup, and support.

| [Dentrix](https://www.g2.com/products/dentrix/reviews) | [Dentrix Ascend](https://www.g2.com/products/dentrix-ascend/reviews) |
| --- | --- |
| 4.1/5 (134 reviews) | 4.3/5 (20 reviews) |
| Small-Business | Small-Business |
| 7.5 | 8.8 |
| 7.6 | 8.5 |
| User-friendly and integrates with other software | Cloud-based, easy navigation, and strong multi-location support |



### How do the pricing models of Dentrix and Dentrix Ascend compare?

Dentrix Ascend is rated higher for value, with a stronger Price/Cost satisfaction score than Dentrix.

- **Dentrix:** Reviewers describe Dentrix as affordable and helpful for booking appointments, but some mention additional training costs for new employees.
- **Dentrix Ascend:** In recent reviews, many highlight the value of its cloud-based model and efficient multi-location management, though some note the monthly pricing can be steep for small groups.



### What are the best alternatives to Dentrix and Dentrix Ascend?

The top three alternatives to Dentrix and Dentrix Ascend are Curve Dental, Eaglesoft, and Open Dental Software.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Dentrix](https://www.g2.com/products/dentrix/reviews) | 4.1/5 (134 reviews) | Small-Business | Affordable entry-level option | User-friendly and integrates with other software |
| [Dentrix Ascend](https://www.g2.com/products/dentrix-ascend/reviews) | 4.3/5 (20 reviews) | Small-Business | Monthly pricing can be steep for small groups | Cloud-based, easy navigation, and strong multi-location support |
| [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) | 4.6/5 (267 reviews) | Small-Business | — | — |
| [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) | 4.2/5 (110 reviews) | Small-Business | — | — |
| [Open Dental Software](https://www.g2.com/products/open-dental/reviews) | 4.3/5 (46 reviews) | Small-Business | — | — |



### Which Dental Practice Management features should I prioritize when comparing Dentrix and Dentrix Ascend?

Buyers comparing Dentrix and Dentrix Ascend should prioritize ease of use, ease of setup, quality of support, treatment planning, and multi-location management.

- **Ease of Use:** Dentrix 8.1, Dentrix Ascend 9.2
- **Ease of Setup:** Dentrix 7.5, Dentrix Ascend 8.8
- **Quality of Support:** Dentrix 7.6, Dentrix Ascend 8.5
- **Treatment Planning:** Both products are frequently cited for treatment planning capabilities in recent reviews.
- **Multi-location Management:** Dentrix Ascend is highlighted for strong multi-location and cloud-based access in recent reviews.



### What are the pros and cons of Dentrix vs Dentrix Ascend?

Dentrix's headline strength is its user-friendly interface and integration capabilities, while Dentrix Ascend stands out for its cloud-based model and ease of navigation.

- **Dentrix strengths:** User-friendly, integrates with other software, affordable entry-level option, strong scheduling and billing features, widely used in small-business segment.
- **Dentrix trade-offs:** Outdated interface, frequent updates that add steps, occasional lag or crashes, support wait times, additional training costs, limited customization, and complex reporting.
- **Dentrix Ascend strengths:** Cloud-based access, easy navigation, strong for multi-location practices, customizable user settings, efficient onboarding, and high reviewer satisfaction for ease of use and setup.
- **Dentrix Ascend trade-offs:** Monthly pricing can be steep for small groups, initial setup can be challenging, some reporting and integration limitations, and reliance on internet connectivity.



### Is Dentrix or Dentrix Ascend better for small businesses?

Dentrix Ascend is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment.

- **Dentrix:** Small-Business segment; reviewers note ease of use and affordability, but mention trade-offs in interface and support.
- **Dentrix Ascend:** Small-Business segment; reviewers highlight cloud-based access, easy onboarding, and efficient management for small practices.



### Which Dental Practice Management platform has better integrations?

Dentrix is favored for integrations, with more frequent reviewer mentions of integration capabilities.

- **Dentrix:** In recent reviews, many highlight integrations with other software, including phone and messaging systems, and mention ease of connecting with platforms like Birdeye.
- **Dentrix Ascend:** Weave is mentioned in recent reviews, but integration with third-party tools can take a long time.



### How do Dentrix and Dentrix Ascend compare on customer support?

Dentrix Ascend outperforms Dentrix on Quality of Support by a material margin, with scores of 8.5 versus 7.6.

- **Dentrix:** Reviewers describe support as helpful and accessible, but note occasional long wait times and challenges with responsiveness.
- **Dentrix Ascend:** Many reviewers highlight knowledgeable support staff, quick responses, and positive experiences, especially for onboarding and ongoing assistance.



### Which is easier to implement, Dentrix or Dentrix Ascend?

Dentrix Ascend is easier to implement, with an Ease of Setup score of 8.8 compared to Dentrix's 7.5.

- **Dentrix:** Reviewers describe setup as straightforward for most, but note that training new employees can require additional paid sessions and that updates sometimes complicate the process.
- **Dentrix Ascend:** Many reviewers highlight easy onboarding, intuitive setup, and efficient scaling for new practices, though some mention initial data entry challenges.



### Which product has better Treatment Planning?

Dentrix Ascend is rated higher for Treatment Planning, with reviewers citing ease and accuracy.

- **Dentrix:** Treatment planning is frequently cited as easy and fast, with an Ease of Use score of 8.1.
- **Dentrix Ascend:** Reviewers highlight efficient and accurate treatment planning, with an Ease of Use score of 9.2 and Meets Requirements score of 9.1.



| | Dentrix | Dentrix Ascend | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 134 | 20 | 
| **Largest Market Segment** | Small-Business (82.7% of reviews) | Small-Business (73.7% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us 1 Seats Per Year | 


---
## Ratings Comparison
| Rating | Dentrix | Dentrix Ascend | 
|---|---|---|
  | **Meets Requirements** | 8.3 (115 reviews) | 9.1 (16 reviews) | 
  | **Ease of Use** | 8.1 (115 reviews) | 9.2 (16 reviews) | 
  | **Ease of Setup** | 7.5 (35 reviews) | 8.8 (12 reviews) | 
  | **Ease of Admin** | 7.3 (30 reviews) | 8.5 (10 reviews) | 
  | **Quality of Support** | 7.6 (112 reviews) | 8.5 (16 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.7 (29 reviews) | 9.0 (10 reviews) | 
  | **Product Direction (% positive)** | 7.2 (109 reviews) | 8.4 (15 reviews) | 

---
## Pricing

### Dentrix

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Dentrix Ascend

#### Entry-Level Pricing

Plan: Dentrix Ascend

Price: Contact Us 1 Seats Per Year

Description: Dentrix Ascend is a cloud-native practice management system built from the ground up to simplify dental workflows and empower practices of all sizes—from solo offices to DSOs—with flexible, anywhere-access. Its intuitive interface centralizes scheduling, clinical charting, billing, insurance eligibility, imaging (including integrated AI diagnostics), reminders, reporting, and multi-location scalability into one seamless platform, reducing IT overhead and eliminating the need for servers or third-party tools

Key Features:
- Take advantage of our most generous promotion ever!

[Learn more about Dentrix Ascend](https://www.g2.com/products/dentrix-ascend/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Dental Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Dentrix** | 8.9/10 | 17 |
| **Dentrix Ascend** | 8.1/10 | 7 |

#### Administrative Tools

| Feature | Dentrix | Dentrix Ascend | 
|---|---|---|
| **Insurance and Billing** | 9.5 (11 reviews) | 8.3 (6 reviews) | 
| **Appointment Scheduling** | 9.4 (16 reviews) | 8.6 (6 reviews) | 
| **Business Intelligence and Reporting** | 8.5 (12 reviews) | 7.5 (6 reviews) | 
| **Document Management** | 8.8 (13 reviews) | Not enough data | 
| **Workflows** | 8.6 (11 reviews) | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Patient Records Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Dental Practice Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Patient Management** | Not enough data | Not enough data | 

#### Financial Tools

| Feature | Dentrix | Dentrix Ascend | 
|---|---|---|
| **Accounting** | 9.3 (9 reviews) | 7.5 (6 reviews) | 
| **Payment Processing** | 9.2 (10 reviews) | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 

#### Clinical Tools

| Feature | Dentrix | Dentrix Ascend | 
|---|---|---|
| **Treatment Planning** | 9.0 (14 reviews) | 8.7 (5 reviews) | 
| **Patient Portal** | 8.0 (9 reviews) | Not enough data | 
| **Patient Engagement** | 8.0 (10 reviews) | Not enough data | 
| **Dental Imaging** | 8.9 (14 reviews) | Not enough data | 
| **e-Prescribing** | 9.1 (9 reviews) | Not enough data | 
| **Document Imaging** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dentrix | Dentrix Ascend | 
|---|---|---|
| **Reminders** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Web Forms** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Imaging and X-rays** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **Scheduled/Automated Reports** | Not enough data | Not enough data | 
| **Progress Notes** | Not enough data | Not enough data | 
| **For Dental Practices** | Not enough data | Not enough data | 
| **Orthodontic Charting** | Not enough data | Not enough data | 
| **Voice Capture** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Comparison View** | Not enough data | Not enough data | 
| **Hands-Free Charting** | Not enough data | Not enough data | 
| **Periodontal Charting** | Not enough data | Not enough data | 
| **Patient Communications** | Not enough data | Not enough data | 
| **EMR/EHR** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management)




---
## Reviewer Demographics

### By Company Size

| Segment | Dentrix | Dentrix Ascend | 
|---|---|---|
| **Small-Business** | 82.7% | 73.7% | 
| **Mid-Market** | 12.0% | 26.3% | 
| **Enterprise** | 5.3% | 0% | 

### By Industry

#### Dentrix

- **Hospital & Health Care:** 39.8%
- **Health, Wellness and Fitness:** 24.1%
- **Medical Practice:** 18.8%
- **Alternative Medicine:** 1.5%
- **Insurance:** 1.5%
- **Information Technology and Services:** 1.5%
- **Accounting:** 0.8%
- **Arts and Crafts:** 0.8%
- **Automotive:** 0.8%
- **Computer & Network Security:** 0.8%
- **Other:** 9.8%

#### Dentrix Ascend

- **Hospital & Health Care:** 61.1%
- **Medical Practice:** 16.7%
- **Health, Wellness and Fitness:** 16.7%
- **Information Technology and Services:** 5.6%

---
## Alternatives

### Alternatives to Dentrix

- [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) — 4.6/5 stars (267 reviews)
- [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) — 4.2/5 stars (110 reviews)
- [Open Dental](https://www.g2.com/products/open-dental/reviews) — 4.3/5 stars (47 reviews)
- [SoftDent](https://www.g2.com/products/softdent/reviews) — 2.9/5 stars (21 reviews)
- [CareStack](https://www.g2.com/products/carestack/reviews) — 4.7/5 stars (201 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (733 reviews)
- [Denticon](https://www.g2.com/products/denticon/reviews) — 4.7/5 stars (74 reviews)
- [PracticeWorks](https://www.g2.com/products/practiceworks/reviews) — 3.1/5 stars (8 reviews)
- [axiUm Dental](https://www.g2.com/products/axium-dental/reviews) — 3.9/5 stars (8 reviews)
- [Practice by Numbers](https://www.g2.com/products/practice-by-numbers/reviews) — 4.9/5 stars (104 reviews)

### Alternatives to Dentrix Ascend

- [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) — 4.6/5 stars (267 reviews)
- [Open Dental](https://www.g2.com/products/open-dental/reviews) — 4.3/5 stars (47 reviews)
- [CareStack](https://www.g2.com/products/carestack/reviews) — 4.7/5 stars (201 reviews)
- [Denticon](https://www.g2.com/products/denticon/reviews) — 4.7/5 stars (74 reviews)
- [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) — 4.2/5 stars (110 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (733 reviews)
- [Oryx Dental Software](https://www.g2.com/products/oryx-dental-software/reviews) — 4.8/5 stars (30 reviews)
- [axiUm Dental](https://www.g2.com/products/axium-dental/reviews) — 3.9/5 stars (8 reviews)
- [Practice by Numbers](https://www.g2.com/products/practice-by-numbers/reviews) — 4.9/5 stars (104 reviews)
- [Adit](https://www.g2.com/products/adit/reviews) — 4.8/5 stars (100 reviews)

---
## Top Discussions

### Dentrix

No discussions available for this product.

### Dentrix Ascend

- Title: [Does dentrix ascend have an app?](https://www.g2.com/discussions/does-dentrix-ascend-have-an-app) — 1 comment
  > **Top comment:** "no"
- Title: [What is the difference between dentrix and dentrix ascend?](https://www.g2.com/discussions/what-is-the-difference-between-dentrix-and-dentrix-ascend) — 1 comment
  > **Top comment:** "Dentrix Ascend is literally nothing like Dentrix. Ascend is different in almost every way; set up, payment posting, quick links, radiograph capturing, it's..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dentrix-vs-dentrix-ascend)