# Demisto vs Torq AI SOC Platform Comparison --- ## AI Generated Summary - **G2 reviewers report** that Torq excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Demisto. Users appreciate its intuitive dashboards and comprehensive log analysis, which streamline security operations. - **Users say** that the implementation process for Torq is notably straightforward, with many highlighting the absence of delays during setup. In contrast, Demisto has received feedback indicating some challenges in configuration, which may affect the onboarding experience. - **Reviewers mention** that Torq's ability to quickly identify vulnerabilities is a standout feature, providing insights that users were previously unaware of. Demisto, while praised for its automation capabilities, has not received the same level of acclaim for vulnerability detection. - **According to verified reviews** , Torq's quality of support is highly rated, with users noting responsive assistance and effective problem resolution. Demisto also has a solid support rating, but it does not match the high praise that Torq has garnered in this area. - **Users highlight** that Torq's integration capabilities allow for seamless alerts within existing workflows, enhancing operational efficiency. While Demisto offers good integration with tools like Slack, it may not provide the same level of comprehensive workflow integration as Torq. - **G2 reviewers indicate** that both platforms have their strengths, but Torq's recent user feedback reflects a more robust and user-friendly experience overall. Demisto's strengths lie in its automation and security features, but it may not meet the diverse needs of users as effectively as Torq does. | | Demisto | Torq AI SOC Platform | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.8 out of 5 | | **Total Reviews** | 15 | 150 | | **Largest Market Segment** | Small-Business (40.0% of reviews) | Mid-Market (50.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Demisto **Not enough data** ### Torq AI SOC Platform Pros: - Ease of Use (67 reviews) - Security (61 reviews) Cons: - Difficult Learning (18 reviews) - Learning Curve (17 reviews) --- ## Ratings Comparison | Rating | Demisto | Torq AI SOC Platform | |---|---|---| | **Meets Requirements** | 8.7 (13 reviews) | 9.6 (144 reviews) | | **Ease of Use** | 9.1 (13 reviews) | 9.4 (146 reviews) | | **Ease of Setup** | 8.0 (5 reviews) | 9.5 (91 reviews) | | **Ease of Admin** | 8.7 (5 reviews) | 9.5 (33 reviews) | | **Quality of Support** | 8.8 (12 reviews) | 9.6 (143 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (5 reviews) | 9.8 (33 reviews) | | **Product Direction (% positive)** | 9.1 (13 reviews) | 10.0 (146 reviews) | --- ## Pricing ### Demisto #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Torq AI SOC Platform #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Incident Management | Product | Score | Reviews | |---|---|---| | **Demisto** | N/A | N/A | | **Torq AI SOC Platform** | N/A | N/A | #### Monitoring | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Constant Monitoring** | Not enough data | Not enough data | | **Timely Alerts** | Not enough data | Not enough data | | **TIcket Accuracy** | Not enough data | Not enough data | | **AI Monitoring** | Not enough data | Not enough data | #### Management Tools | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Ticket Assignment** | Not enough data | Not enough data | | **Standardization** | Not enough data | Not enough data | | **Lifecycle Visualization** | Not enough data | Not enough data | #### Generative AI | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Incident Management | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Identity and Access Management (IAM) | Product | Score | Reviews | |---|---|---| | **Demisto** | N/A | N/A | | **Torq AI SOC Platform** | 9.5/10 | 7 | #### Functionality | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **User provisioning** | Not enough data | 9.8 (7 reviews) | | **Password manager** | Not enough data | 7.8 (6 reviews) | | **Single Sign-on** | Not enough data | 9.5 (7 reviews) | | **Enforces policies** | Not enough data | 9.5 (7 reviews) | | **Authentication** | Not enough data | 9.8 (7 reviews) | | **Multi-factor authentication** | Not enough data | 9.8 (7 reviews) | #### Type | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **On-premises solution** | Not enough data | 9.7 (6 reviews) | | **Cloud-solution** | Not enough data | 9.7 (6 reviews) | #### Reporting | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Tracking** | Not enough data | 9.7 (6 reviews) | | **Reporting** | Not enough data | 9.8 (7 reviews) | | **Access & Permission Change Reporting** | Not enough data | Not enough data | | **Compliance & Audit Trail Export** | Not enough data | Not enough data | #### Authentication & Authorization - Identity and Access Management (IAM) | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Adaptive & Contextual Access Control** | Not enough data | Not enough data | #### Administration & Governance - Identity and Access Management (IAM) | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Identity Lifecycle Management** | Not enough data | Not enough data | | **Self‑Service Account Management** | Not enough data | Not enough data | #### Generative AI - Identity and Access Management (IAM) | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **AI‑Driven Access Anomaly Detection** | Not enough data | Not enough data | | **Automated Policy Tuning** | Not enough data | Not enough data | | **Predictive Role Recommendations** | Not enough data | Not enough data | ### Cloud Security Posture Management (CSPM) | Product | Score | Reviews | |---|---|---| | **Demisto** | N/A | N/A | | **Torq AI SOC Platform** | 9.4/10 | 13 | #### Configuration | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **DLP Configuration** | Not enough data | 7.7 (5 reviews) | | **Configuration Monitoring** | Not enough data | 10.0 (5 reviews) | | **Unified Policy Management** | Not enough data | 10.0 (5 reviews) | | **Adaptive Access Control** | Not enough data | 10.0 (5 reviews) | | **API / Integrations** | Not enough data | 10.0 (5 reviews) | #### Visibility | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Multicloud Visibility** | Not enough data | 10.0 (5 reviews) | | **Asset Discovery** | Not enough data | 10.0 (5 reviews) | #### Vulnerability Management | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Threat Hunting** | Not enough data | 8.0 (5 reviews) | | **Vulnerability Scanning** | Not enough data | 9.5 (13 reviews) | | **Vulnerability Intelligence** | Not enough data | 8.8 (8 reviews) | | **Risk-Prioritization** | Not enough data | 9.0 (10 reviews) | ### AI SOC Agents | Product | Score | Reviews | |---|---|---| | **Demisto** | N/A | N/A | | **Torq AI SOC Platform** | N/A | N/A | #### Threat Detection & Triage - AI SOC Agents | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Anomaly Detection & Correlation** | Not enough data | Not enough data | | **False‑Positive Suppression** | Not enough data | Not enough data | | **AI‑Driven Alert Triage** | Not enough data | Not enough data | #### Investigation & Enrichment - AI SOC Agents | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Autonomous Case Investigation** | Not enough data | Not enough data | | **Contextual Enrichment from Multiple Sources** | Not enough data | Not enough data | | **Attack Path Mapping** | Not enough data | Not enough data | #### Response & Remediation - AI SOC Agents | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Mean Time Reduction Metrics** | Not enough data | Not enough data | | **Playbook‑Free Dynamic Workflows** | Not enough data | Not enough data | | **Automated Response Execution** | Not enough data | Not enough data | #### InfoSec Experience & Governance - AI SOC Agents | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Conversational Analyst Interface** | Not enough data | Not enough data | | **Manual Feedback Learning Loop** | Not enough data | Not enough data | | **Explainability & Audit Trail** | Not enough data | Not enough data | ### Incident Response | Product | Score | Reviews | |---|---|---| | **Demisto** | N/A | N/A | | **Torq AI SOC Platform** | 8.4/10 | 25 | #### Response | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Resolution Automation** | Not enough data | 9.0 (19 reviews) | | **Resolution Guidance** | Not enough data | 9.0 (21 reviews) | | **System Isolation** | Not enough data | 8.3 (19 reviews) | | **Threat Intelligence** | Not enough data | 8.9 (20 reviews) | | **Incident Investigation** | Not enough data | Not enough data | #### Records | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Incident Logs** | Not enough data | 8.0 (19 reviews) | | **Incident Reports** | Not enough data | 8.3 (23 reviews) | #### Management | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Incident Alerts** | Not enough data | 9.5 (18 reviews) | | **Incident Case Management** | Not enough data | 7.9 (18 reviews) | | **Workflow Management** | Not enough data | 9.5 (18 reviews) | #### Generative AI | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **AI Text Generation** | Not enough data | 7.1 (7 reviews) | | **AI Text Summarization** | Not enough data | 7.1 (7 reviews) | ### Cloud Security | Product | Score | Reviews | |---|---|---| | **Demisto** | N/A | N/A | | **Torq AI SOC Platform** | N/A | N/A | #### Cloud Visibility | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Data Discovery** | Not enough data | Not enough data | | **Cloud Registry** | Not enough data | Not enough data | | **Cloud Gap Analytics** | Not enough data | Not enough data | #### Security | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Data Security** | Not enough data | Not enough data | | **Data loss Prevention** | Not enough data | Not enough data | | **Security Auditing** | Not enough data | Not enough data | #### Identity | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **SSO** | Not enough data | Not enough data | | **Governance** | Not enough data | Not enough data | | **User Analytics** | Not enough data | Not enough data | ### Security Orchestration, Automation, and Response (SOAR) | Product | Score | Reviews | |---|---|---| | **Demisto** | N/A | N/A | | **Torq AI SOC Platform** | 9.0/10 | 100 | #### Automation | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Workflow Mapping** | Not enough data | 9.1 (88 reviews) | | **Workflow Automation** | Not enough data | 9.3 (90 reviews) | | **Automated Remediation** | Not enough data | 9.2 (93 reviews) | | **Log Monitoring** | Not enough data | 8.8 (88 reviews) | #### Orchestration | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Security Orchestration** | Not enough data | 9.3 (90 reviews) | | **Data Collection** | Not enough data | 9.2 (89 reviews) | | **Threat Intelligence** | Not enough data | 8.7 (89 reviews) | | **Data Visualization** | Not enough data | 8.5 (90 reviews) | #### Response | Feature | Demisto | Torq AI SOC Platform | |---|---|---| | **Alerting** | Not enough data | 9.2 (90 reviews) | | **Performance Baselin** | Not enough data | 8.7 (85 reviews) | | **High Availability/Disaster Recovery** | Not enough data | 9.0 (81 reviews) | --- ## Categories **Shared Categories (1):** [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar) **Unique to Demisto (1):** [Incident Management Software](https://www.g2.com/categories/incident-management) **Unique to Torq AI SOC Platform (4):** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam), [Incident Response Software](https://www.g2.com/categories/incident-response), [Cloud Security Posture Management (CSPM) Software](https://www.g2.com/categories/cloud-security-posture-management-cspm), [AI SOC Agents](https://www.g2.com/categories/ai-soc-agents) --- ## Reviewer Demographics ### By Company Size | Segment | Demisto | Torq AI SOC Platform | |---|---|---| | **Small-Business** | 40.0% | 28.4% | | **Mid-Market** | 40.0% | 50.0% | | **Enterprise** | 20.0% | 21.6% | ### By Industry #### Demisto - **Information Technology and Services:** 33.3% - **Marketing and Advertising:** 13.3% - **Financial Services:** 13.3% - **Telecommunications:** 6.7% - **Medical Practice:** 6.7% - **Internet:** 6.7% - **Information Services:** 6.7% - **Computer & Network Security:** 6.7% - **Banking:** 6.7% #### Torq AI SOC Platform - **Information Technology and Services:** 19.6% - **Computer & Network Security:** 12.2% - **Retail:** 6.8% - **Consumer Services:** 5.4% - **Computer Software:** 4.1% - **Maritime:** 3.4% - **Construction:** 3.4% - **Computer Games:** 3.4% - **Security and Investigations:** 3.4% - **Telecommunications:** 3.4% - **Other:** 35.1% --- ## Alternatives ### Alternatives to Demisto - [Google Security Operations](https://www.g2.com/products/google-security-operations/reviews) — 4.4/5 stars (54 reviews) - [Swimlane](https://www.g2.com/products/swimlane/reviews) — 4.5/5 stars (45 reviews) - [IBM QRadar SOAR](https://www.g2.com/products/ibm-qradar-soar/reviews) — 4.0/5 stars (29 reviews) - [Tines](https://www.g2.com/products/tines/reviews) — 4.7/5 stars (401 reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) — 4.4/5 stars (295 reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1869 reviews) - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (402 reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (986 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4312 reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (778 reviews) ### Alternatives to Torq AI SOC Platform - [Tines](https://www.g2.com/products/tines/reviews) — 4.7/5 stars (401 reviews) - [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) — 4.6/5 stars (566 reviews) - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (402 reviews) - [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1230 reviews) - [Wiz](https://www.g2.com/products/wiz-wiz/reviews) — 4.7/5 stars (795 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (427 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5378 reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) — 4.5/5 stars (4003 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3977 reviews) - [1Password](https://www.g2.com/products/1password/reviews) — 4.6/5 stars (1799 reviews) --- ## Top Discussions ### Demisto No discussions available for this product. ### Torq AI SOC Platform No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/demisto-vs-torq-ai-soc-platform)