Compare Agentforce Health (formerly Salesforce Health Cloud) and Demandforce
At a Glance
Market Segments
Enterprise (45.5% of reviews)
Small-Business (63.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Agentforce Health (formerly Salesforce Health Cloud)
Star Rating
(36)3.9 out of 5
Market Segments
Enterprise (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Agentforce Health (formerly Salesforce Health Cloud)
Demandforce
Star Rating
(29)3.4 out of 5
Market Segments
Small-Business (63.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Demandforce
Agentforce Health (formerly Salesforce Health Cloud) vs Demandforce
When assessing the two solutions, reviewers found them equally easy to use. However, Demandforce is easier to set up , while reviewers preferred administration and ease of doing business with Agentforce Health (formerly Salesforce Health Cloud) overall.
- Reviewers felt that Agentforce Health (formerly Salesforce Health Cloud) meets the needs of their business better than Demandforce.
- When comparing quality of ongoing product support, Agentforce Health (formerly Salesforce Health Cloud) and Demandforce provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Agentforce Health (formerly Salesforce Health Cloud) over Demandforce.
Pricing
Entry-Level Pricing
Agentforce Health (formerly Salesforce Health Cloud)
No pricing availableDemandforce
No pricing availableFree Trial
Agentforce Health (formerly Salesforce Health Cloud)
Free Trial is available
Demandforce
Free Trial is available
Ratings
Meets Requirements
7.9
21
7.6
23
Ease of Use
7.8
23
7.8
24
Ease of Setup
6.9
8
7.0
10
Ease of Admin
7.5
8
7.3
8
Quality of Support
7.9
21
7.9
22
Has the product been a good partner in doing business?
8.9
9
8.3
8
Product Direction (% positive)
8.0
23
6.4
23
Features by Category
Interactive Patient Care Systems (IPC)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Flow
9.2
6
Not enough data
9.0
5
Not enough data
9.7
6
Not enough data
Patient Experience
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Convenience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient-Centered Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Patient Communication & Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling & Access Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Coordination & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Intelligence & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Health (formerly Salesforce Health Cloud) and Demandforce are categorized as Patient Engagement and Patient Relationship Management (PRM)
Unique Categories
Agentforce Health (formerly Salesforce Health Cloud) is categorized as Interactive Patient Care Systems (IPC)
Demandforce is categorized as Appointment Reminder, HIPAA Compliant Messaging, Patient Scheduling, Patient Intake, and AI Patient Engagement & Operations
Reviews
Reviewers' Company Size
Agentforce Health (formerly Salesforce Health Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Demandforce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
63.6%
Information Technology and Services
9.1%
Health, Wellness and Fitness
9.1%
Computer Software
9.1%
Marketing and Advertising
3.0%
Other
6.1%
Medical Practice
18.5%
Hospital & Health Care
11.1%
Health, Wellness and Fitness
11.1%
Consumer Services
11.1%
Insurance
7.4%
Other
40.7%
Alternatives
Discussions
Agentforce Health (formerly Salesforce Health Cloud) has no discussions with answers
Demandforce has no discussions with answers
